USB connection on windows 10 phone not recognised - Xperia Z1 Q&A, Help & Troubleshooting

Hi,
I recently updated to windows 10 and when I connect my Z1 (5.0.2) windows doesn't recognise it...
I installed Sony PC companion but still nothing.
When I plug it in windows does detect that there's someting connected and when I check in devices and printers
it shows the model number C6903 under unspecified devices. I tried installing drivers in device manager but can't find any that works...
Has anyone else encountered this problem and was able to fix this?
Thanks!!

anyone know how to fix this?

Install flashtool drivers and don't forget to see "Windows 8 fix"
(I know you are using windows 10 but windows 8 fix is working as well for windows 10)

UltraWelfare said:
Install flashtool drivers and don't forget to see "Windows 8 fix"
(I know you are using windows 10 but windows 8 fix is working as well for windows 10)
Click to expand...
Click to collapse
Got the same problem on Windows 10 since yesterday..
MTP mode works
MSC not, Internal storage is not recognised?
What to do?

Related

[Q] MTP USB Device won't install on Windows

When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
kashmir83 said:
When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
Click to expand...
Click to collapse
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
Aylarth said:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
Click to expand...
Click to collapse
Yeah I've tried this package. Same error.
RagnarIceblood said:
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Click to expand...
Click to collapse
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
RagnarIceblood said:
Yeah I've tried this package. Same error.
Click to expand...
Click to collapse
dang... then this is something I cant help in, I'm really sorry
kashmir83 said:
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
Click to expand...
Click to collapse
All I know is that this usb driver package helped me and my gf either, without this pack I got the same error like you did, and since then everything works properly. If this package cant help you then I have to admit this is beyond my knowledge.
Just found our that i left my usb cable at work
Thanks again for your suggestion. I will try this after the weekend.
Aylarth said:
dang... then this is something I cant help in, I'm really sorry
Click to expand...
Click to collapse
Some more info.
The last one is from Event Viewer, where it claims that this version of Windows does not support Windows Portable Device drivers.
What a bunch of bollox, my HTC HD2 synced just fine. Must be Samsung crappy driver I guess.
And yeah, I got v 4.5 of windows installer.
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
RagnarIceblood said:
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
Click to expand...
Click to collapse
huh?.. mediaplayer? wierd solution ..
I had this issue too, on my moms pc.
I installed kies befor plugging my phone to the pc, it worked perfectly then, installed the drivers and all. could not see if you had tried that. so its worth a shot
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
drhonk said:
huh?.. mediaplayer? wierd solution ..
Click to expand...
Click to collapse
Not really, WMP 10 is the one responsible for the stock MTP driver.
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
Just a quick note on what I discovered last night when trying to get my SGS connected.
Bluetoothe needs to be off
It has to be using the stock Home screen I was as ever using LauncherPro. As soon as I switched back to stock it connected.
rocketpaul said:
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
Click to expand...
Click to collapse
try what I did, re-install WMP 10 (or 11)
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
TeamSancheZz said:
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
Click to expand...
Click to collapse
how do you do that btw?
reinstall wmp11
hey ive got the same problem..
but how do you reinstall windows media player 11 on vista?
AllGamer said:
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
Click to expand...
Click to collapse
Unfortunately, this did not fix it on my droid X

Galaxy note with windows 8 connection problem. Please help.

I just installed windows 8 Consumer preview. I had my Galaxy note working before with the USB connection on windows 7, but now after windows 8 is installed over 7 I have a problem connecting my Galaxy note with the computer. It seems that it is an MTP problem or something went wrong after windows eight is installed. I have read on a Microsoft MSDN post that the mtp protocol is not yet supported with windows 8. If there is something that I can use to work around that It would be appreciated.Please help.
Sent from my GT-N7000 using XDA
Try installing Droid Explorer on your PC.
All of us on ICS Roms have the same USB connection problem, and this little program is the solution. It recognizes our Notes automagically without Windoze drivers.
Don't know if it'll work for you, but it's worth a try.
I will do that. But would it make a difference if I still have GB on my note? Thanks
Sent from my GT-N7000 using XDA
I had this problem as well, easiest solution is to put the Note in USB Debugging mode, and it will connect with Windows 8 fine.
You can find USB Debugging mode in Settings -->Applications --> Development.
weird, I have a similar problem : I want to install CWM, but "adb devices" doesn't see any devices....I have "USB debugging" checked, I tried to install samsung drivers, Droid explorer, Kies won't install, and it is not recognizes as a device by Windows. Strange thing is, if I remember correctly, I successfully flashed a stock firmware using PC Odin. Any ideas ?
Windows 8 Desktop, ICS Note. Everything's working fine here. Haven't had to install anything on either end to get it to work.
I do have USB debugging enabled though, as suggested above.
i am having the same problem. at 1st win8 detects it and i always charge on it but lately i noticed it does not detect. i went to my home pc win 7 64bit which is detecting before but now i did not detect also. i did everything kies. driver of droid but still the same problem. Weird yet still it charges.
Sent from my GT-N7000 using Tapatalk
It worked a few times after that when I installed the google driver but now I have the same problem with both windows 7 ultimate 64bits and windows 8 release preview. It is charging but not detected. I also tried different cables with no progress. I sudpect it could be that one of the pins of the note connector is not OK. Can anyone help please
Sent from my GT-N7000 using XDA

SEMC USB FLASH DRIVER for Windows 8 Relese Preview

Guys I just installed Windows 8 on my PC but the problem is the driver for SEMC USB FLASH doesn't work anymore. It looks like that it is not compatible. Tried using the drivers included in Flashtool but it doesn't solve the problem. I can't flash kernel. This has never been my problem on XP or Windows 7
Windows 8 is still very new as such, there are many applications that are not compatible with it... Also, not many applications have windows 8 compatibility. So, I doubt that there is a windows 8 version. You might want to try to install windows 7 in virtualbox if you don't want to uninstall windows 8.
You 're right. even SEUS and PC Companion doesn't work properly
x8 SEMC USB Flash driver does not work on win8
That´s true. At least it does not work on my toshiba satellite A215 running Windows* 8
I don't have any problem about flashing kernel and stuff like that on Windows 8 Pro x64 [not RP] at all.
Flashtool,have you run it as administrator?
Xperia X8 SEMC HUSB Driver for windows 8 x32
kaotomut said:
I don't have any problem about flashing kernel and stuff like that on Windows 8 Pro x64 [not RP] at all.
Flashtool,have you run it as administrator?
Click to expand...
Click to collapse
The problem I have is that the drivers for Xperia X8 SEMC HUSB do not get automatically recognized.
I would like to know if you can post a link for downloading the drivers that win 8 does not automatically download.
Thanks for the info.

after root ther is problem

i rooted my phone but now my PC doesn't show any thing when i plug in the USB and even LG PC suit doesn't read my phone
what should I do ?
second I want to backup my phone application data i don't want to lose viber and whatsapp conversations what should i do ​
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
beboo006 said:
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
Click to expand...
Click to collapse
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
balloon27 said:
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
Click to expand...
Click to collapse
i installed drivers manually and i uploaded photo of Device manager
is the problem from my phone or from my PC ?
thanks for Help
sorry of the bad English not my first Lang.
Your device does show up in the device manager, so that's a good sign! Can you see what the exclamation mark means in the properties?
Same problem here...
Tried with another P880 on same computer and it was found.
ADB works, and access to SD-cards (internal/external) works just fine.
Only thing that doesn't work is PC Suite, it just doesn't find the rooted device.
Any ideas?
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Hallako said:
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Click to expand...
Click to collapse
I'm running Win7 (Home & Ultimate on two different PC's). Unfortunately that's only OS available ...
But I don't think that's the problem since there was no problems accessing or updating the phones before rooting.
I even tried one non-roted P880 (my gf's) on same computers without any problem.
the problem get solved :laugh::laugh: i just installed new windows
now how can i backup every thing even the app data i don't want to lose whatsapp and viber and games data in my phone because i want to install CM and remove the ****ty Stock ROM ? can any one help me please

Unable to connect nexus 6 to windows 8.1

Hi all,
yesterday i decided to go and root my nexus 6, but then i stumbled on a problem:
i connected my nexus 6 via USB to my windows 8 laptop, and it just said :
" the USB-device is not recognized
the last usb drive you connected has made a failure, and windows does not recognise your device annymore"
i tried the next couple of things, withoud succes:
- using other usb ports
- using other usb cables
- installing new drivers
- re installing drivers via devicemanager on windows (device comes up as unkown usb device with a yellow failure mark and code 43)
- checking if usb debugging was enabled (it was not, but didnt work enabled either)
- putting nexus 6 back to factory settings
- hooking it up to a linux machine (wich resulted in the pc not even recognizing a new device was connected)
i searched all over the web, but couldn' t find annything that worked.
i hope someone is able to help me fix this.
kind regards,
(ps. i' m sorry for my bad englisch, as it is not my naitive language)
To confirm, it doesn't connect on windows OR linux?
Is it same machine?
Tried different cables, ports etc?
danarama said:
To confirm, it doesn't connect on windows OR linux?
Is it same machine?
Tried different cables, ports etc?
Click to expand...
Click to collapse
thats right.
they are seperate machines, the windows is a laptop, the linux a pc.
i tried different cables as well as different ports
I just connected my N6 for the first time to a laptop running 8.1. All I installed was the Google USB driver and Windows took care of the rest.
If all else fails, upgrade to Windows 10.
just install Wug's nexus root kit
it has proper guidance and links to install right drivers
i do have the latest drivers on my pc...
and it' s not an option to upgrade to windows 10, sinds i'm using a laptop from work.
I will try the toolkit, but i don' t think drivers are the problem. either the usb drives are corruted (but than it should work on linux) or the nexus is....
edit:
the nexus 6 is not available in the toolkit...
erike360 said:
i do have the latest drivers on my pc...
and it' s not an option to upgrade to windows 10, sinds i'm using a laptop from work.
I will try the toolkit, but i don' t think drivers are the problem. either the usb drives are corruted (but than it should work on linux) or the nexus is....
edit:
the nexus 6 is not available in the toolkit...
Click to expand...
Click to collapse
Install the naked driver using the windows 8 instructions from my thread.
Nexus 6 general > sticky roll-up thread > adb and fastboot.

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