Windows 10 doesn't seem to see the device in my PC.
Connected via MTP with USB debugging enabled. If I uninstall the device with USBDeview and plug it back in I get a brief installing dialogue then it goes away and can't see the device.
This is a stock phone, fresh, and fully updated with OTA updates.
Was win 10 a new PC or upgrade from 8.1. Upgrade retained all my drivers. Try plugging device to USB first and then boot to bootloader. It may install the drivers.
---------- Post added at 08:22 PM ---------- Previous post was at 08:18 PM ----------
If that doesn't work will have to delete other drivers and install the Google drivers. There is a thread somewhere. Works same for Win 10 as it did for Win 8.1.
For some reason MTP does not work for me but if I switch to PTP, it works fine?? I have been using Windows 10 for just a week or so but it does recognize my phone with PTP selected.
I plugged mine into my win10 machine for the first time last night, with usb debugging turned on, I got a popup on the phone asking if it should allow the connection to the computer of something like that. I had to answer yes before it connected and I believe after a few seconds if you don't answer it goes away. Watch for the message after you plug in the phone. I was running usb debug on the computer successfully when it was on win 7 and didn't need to change anything.
We had this problem originally with 8.1. In device manager will see something like Asus drivers. Have to delete those drivers and find the Google or 3rd party Koush drivers. If done right can install the Google drivers and will be good. Been a long time since I had to do it but it all under Google and XDA search.
Have the same problem.... This is how I got it to work. After having all your driver's installed correctly, toggle MTP off on your phone and then toggle it back on. You will see the internal storage show up.
Related
Hey guys !
For some days my One just won't be recognized by my computer anymore. I neither changed anything on my computer nor on the smartphone. It's currently running ARHD 7.2 and my computer is on windows 7 Pro x64.
I already tried reinstalling HTC Sync Manager, completely removing the drivers using the device manager and I even tried installing several standalone drivers provided in the forums here at xda. Switching USB ports and USB-Debugging didn't improve anything, too.
Windows explorer just shows the HTC Sync Manager install disc but not the MTP Device, the driver install wizard says everytime i plug the phone in that the installation of an HTC MTP Device wasn't successful.
Also in the device manager there is a yellow exclamation mark on the device entry and it says that the device doesn't work correctly because Windows couldn't load the required drivers for the device. (Error code 31) (Free translation from german )
HTC Sync Manager even shows that there is an HTC One connected but i can't sync it and it doesnt show the device capacity.
The weird thing is that also the One X of my girlfriend isnt recognized by the computer, but on her computer running windows 8 x64, both devices are working correctly.
Thanks in advance
Have you turned on usb debugging
Tried both with and without usb-debugging on, but didn't change anything
http://forum.xda-developers.com/showthread.php?t=2191279
Turn on usb debugging and change the cable that can work here is the link for drivers if it don't work
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
I'm running out of ideas lol is your windows up to date that can help
One more thing make sure your phone is open and not locked that can help as well
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Try disabling antivirus/firewall softwware. See if that makes a differance.
grneyez said:
Try disabling antivirus/firewall softwware. See if that makes a differance.
Click to expand...
Click to collapse
Sounds like your having a mare :crying:
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
jaythenut said:
Sounds like your having a mare :crying:
Click to expand...
Click to collapse
Not sure what you mean?
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Sounds like you have another driver in the system that is being used and not letting the computer load the HTC driver you need to copy stuff. Not to bad to fix.
Plug the phone into the computer.
First get to device manager. Control Panel/System/Device manager (right side)
Find the device the ONE is listed as should be toward the bottom under USB might have a yellow triangle on it. Right click on this device and go to uninstall. Make sure to select to delete everything (little check box) and after it finishes restart the computer. Unplug the phone and then install the HTC drivers linked above. Plug phone in and pray. If it doesn't work after that try another reset and if still nothing let us know.
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
gercreed said:
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
Click to expand...
Click to collapse
try it on a different pc see if its your phone or your pc
On another computer both phones work without any problems. That is whats so strange about it, just on this computer it doesn't work. Unfortunately this is an important computer and I cant restore it...
Hi,
Im using a stock v30a rom and windows 7.
Yesterday i tried to root my phone with the latest version of AIO tool.
I followed instructions to the letter but while rooting the screen remained blank
AIO tool displayed a message "nvflash started" and went idle.
Rooting older versions was a matter off seconds so after a while i figured nothing
is going to happen and unplugged the usb cable.
The AIO tool then displayed a "usb write error"
The phone is working fine now but when i connect it to my pc in mass storage mode
It disconnects and reconnects all the time as if i was taking the cable in and out.
I did a hard reset , reinstalled LG united phone driver but that did not help.
Update: I connected the phone to a pc at work and mass storage works fine.
Can someone please help me uninstall the nvflash driver?
Looks like the presence of both drivers confused windows.
Figured i post the solution just in case someone has
the same problem.
Remove battery plug usb cable with volume up and down pressed,
Windows recognise "Nvidia usb device" go to device manager and
uninstall its driver.
If next time you connect the phone you get "cdc serial device not
connected" error reinstall lg driver and you re done.
When I plug the phone in using USB, the computer (Windows 8.1) makes the connection noise but no drive shows up in explorer. Android shows "Device connected as MTP". Both PC and phone have been rebooted. Feel so stupid that such a simple task is failing.
Are there any extra steps I need to do?
EDIT:
Device manager shows a device called "MTP" with a yellow exclamation point. Maybe because my old phone had MTP?
EDIT2:
Solved it by turning off USB debugging. I always left this on my other devices, but seems like I need to turn it off for file transfers. Any solution to this?
Sometimes it conflict with the drivers of other devices. See if there are any ADB devices that show up when you connect it, if it does, uninstall the driver and select the checkbox to delete the drivers as well. Then you want to uninstall the drivers for all your Android devices, whether it's USB or ADB drivers and reboot. If it still won't detect, install Moto Device Manager: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Also the Moto X is very picky with cables, make sure you use the original cable it come with.
eksasol said:
Sometimes it conflict with the drivers of other devices. See if there are any ADB devices that show up when you connect it, if it does, uninstall the driver and select the checkbox to delete the drivers as well. Then you want to uninstall the drivers for all your Android devices, whether it's USB or ADB drivers and reboot. If it still won't detect, install Moto Device Manager: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Also the Moto X is very picky with cables, make sure you use the original cable it come with.
Click to expand...
Click to collapse
Thanks, edited OP with "solution". USB debugging prevents MTP from working. That's annoying...
Just for information purposes, I'm adding this here, as it might help somebody.
I just got an European version of the Moto X (XT1092) and it wasn't recognized at all. I tested in Windows 8.1 and 7 (no reaction at all in the Device Manager), also in Linux with lsusb, there was absolutely no difference when the device was plugged in.
After doing this, I booted the phone into RECOVERY (using this instructions http://johnalvarez.net/?p=2439 ), to see if there was an option there I could use. Found nothing and just rebooted from Recovery into the normal system. After doing that, without changing anything, the phone started being recognized. By the way, I have USB debugging ON and MTP as well and the phone is recognized without any problems.
mrbock
Kallb123 said:
When I plug the phone in using USB, the computer (Windows 8.1) makes the connection noise but no drive shows up in explorer. Android shows "Device connected as MTP". Both PC and phone have been rebooted. Feel so stupid that such a simple task is failing.
Are there any extra steps I need to do?
EDIT:
Device manager shows a device called "MTP" with a yellow exclamation point. Maybe because my old phone had MTP?
EDIT2:
Solved it by turning off USB debugging. I always left this on my other devices, but seems like I need to turn it off for file transfers. Any solution to this?
Click to expand...
Click to collapse
You found it - USB debugging has to be off for the phone to show up as a media device. Can't have both at once.
Guys, I am having the same problem but have done all the steps listed. even cleared the cache in case that was causing a problem. Any ideas? thanks in advance
---------- Post added at 11:28 AM ---------- Previous post was at 11:24 AM ----------
never mind, apparently 5th cable is the charm. first 4 must not have been "official"
sigtau2001 said:
Guys, I am having the same problem but have done all the steps listed. even cleared the cache in case that was causing a problem. Any ideas? thanks in advance
---------- Post added at 11:28 AM ---------- Previous post was at 11:24 AM ----------
never mind, apparently 5th cable is the charm. first 4 must not have been "official"
Click to expand...
Click to collapse
Ye, I had the same thing. I thought I had a good quality one to replace the official one... But no. The Moto x seems especially perceptive to his since my cables work on other phones. You'll just have to use the first 4 for charging and keep the 5th for data
IS anybody else having issue when trying connect Nexus 6 to Win 8.1 computer via MTP-mode? My laptop isn't reconizing and i'm sure that i have drivers installed. I know that this is common problem (also with OnePlus One). It's working with PTP mode but not MTP mode. So i want to know if someone have solutions to this?
zige said:
IS anybody else having issue when trying connect Nexus 6 to Win 8.1 computer via MTP-mode? My laptop isn't reconizing and i'm sure that i have drivers installed. I know that this is common problem (also with OnePlus One). It's working with PTP mode but not MTP mode. So i want to know if someone have solutions to this?
Click to expand...
Click to collapse
Did you try it with USB Debugging off?
I ran into this with Win7, the instant i unchecked USB Debugging, MTP fired up working.
Haven't had a problem yet. I plugged mine into my computer when I got it and the phone connected almost immediately. Already had the sdk manager installed but I don't believe I installed any other drivers. I also have usb debugging turned on. Have you looked under device management to see if there are any yellow exclamation marks showing up for your nexus 6.
yes i had this happen, the solution for me was the delete the samsung ADB driver (think it was called that) in the device manager, unplug the phone, give it 30 secs then plug back in. worked after that.
Ruffian said:
yes i had this happen, the solution for me was the delete the samsung ADB driver (think it was called that) in the device manager, unplug the phone, give it 30 secs then plug back in. worked after that.
Click to expand...
Click to collapse
That worked almost. Difference was that it was named Google ADB Driver. I deleted that, unplugged and plugged again and it installed drivers again so it was some drivers issue, not sure why. But if someone have samething just try that.
good to know it worked. it was the google ADB driver, not samsung !
Hey everyone,
When my phone is rebooting AND plugged into my computer, my WIndows 7 laptop begins to install the MTP Device Driver, but fails, since the device boots and hence becomes recognized by other drivers. Is there a work around for getting this MTP driver to install? I currently cannot send any file to my phone if its not a media file, which is strange. I believe most of issues are around this damn MTP driver issue.
sjorge3442 said:
Hey everyone,
When my phone is rebooting AND plugged into my computer, my WIndows 7 laptop begins to install the MTP Device Driver, but fails, since the device boots and hence becomes recognized by other drivers. Is there a work around for getting this MTP driver to install? I currently cannot send any file to my phone if its not a media file, which is strange. I believe most of issues are around this damn MTP driver issue.
Click to expand...
Click to collapse
Anyone?
sjorge3442 said:
Anyone?
Click to expand...
Click to collapse
Ignore it, its nothing to worry about, mine does the the same thing if I have it plugged into the computer whilst its booting.
As for drivers, it should say MyHTC in device manager under Android devices, see images below, I get these drivers by installing HTC sync manager and then un-installing Sync, just leaving the driver package, just make sure your device is unplugged when installing drivers and then plug in after installation is complete, if you having driver issues, you will have to remove old / dead drivers first, these HTC drivers always work for me no matter which OS im booting, Windows 7 and 8.1 64bit dual boot.
The first picture is whilst the phone is booting, and the 2nd is finished booting.