Related
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
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Click to collapse
Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
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Click to collapse
Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
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Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
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Click to collapse
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
Click to expand...
Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
Click to expand...
Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
Click to expand...
Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
Click to expand...
Click to collapse
thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?
i lost my job today, got drunk and dropped my phone in the toilet accidentally. picked it up all was fine, a few hours later the flashlight came on and i can not turn it off. restarted, reset and erased everything, its still on. please help me. it's also my birthday. i'm a ****ing idiot
also it stays on even if i power it down.
tuffluck said:
also it stays on even if i power it down.
Click to expand...
Click to collapse
Sounds broken, keep electronics out the crapper
Sent from my Nexus 6 using XDA Free mobile app
ok i get that. can anyone provide anything useful that could help me? there has to be a way to turn the flash off. i'm cool with taking the phone apart if necs.
also, these phones are supposed to be waterproof, at least the video from youtube claims.
alright so maybe i should have started this thread differently, seems like always people want to judge you when you tell them you were drunk and dropped your phone. please just try to frickin help me.
i cannot access quick settings flashlight. no widget available either. i download flashlight apps and they say "another program is using this function" or something. so somehow my phone is convinced the flashlight should be on permanently. it literally works fine otherwise. i would really appreciate input on what i could TRY to do to fix it. if it's broken, then it's broken. my fault and we'll all move on. however it seems to me like if i can find a way to access stock flashlight functions, it would probably turn off. unbeknownst to me, that doesn't seem possible atm.
thanks for any help.
Even though the N6 is supposed to be water-resistant, there may be a short circuit caused by water. Switch off, put it in a stocking or sock (porous but preventing the ports being clogged) and put it in a bowl of dry rice in a warm cupboard for 24 hours. If it's still broken after that then it was probably the impact rather than the water that caused the problem.
Have ya tried to force stop the flashlight app?
Sent from my Nexus 6 using XDA Free mobile app
Send the device to Motorola. The rice trick doesn't always work, and at this point wouldn't make a bit of difference anyway. Turning on the screen after dunking the Nexus caused the battery to surge, and it likely fried the connector that leads to the camera, causing the short circuit that leaves the flash on. This requires replacing the motherboard, unless you got extremely lucky and the short is in the camera module itself.
Sounds like one baaad day. I've been there myself but not recently. The bright side is you'll laugh about it some day
If you're willing to sacrifice the flashlight and possibly camera in order to use the rest of the phone without crazy battery drain, I imagine you could disconnect the flash unit internally somehow
dahawthorne said:
Even though the N6 is supposed to be water-resistant, there may be a short circuit caused by water. Switch off, put it in a stocking or sock (porous but preventing the ports being clogged) and put it in a bowl of dry rice in a warm cupboard for 24 hours. If it's still broken after that then it was probably the impact rather than the water that caused the problem.
Click to expand...
Click to collapse
the N6 is not water resistant. no one officially ever said it was.
Best bet is to send it to Motorola if not possible open it up and clean everything with 90% isopropyl alcohol
Sent from my Nexus 6 using XDA-Developers mobile app
Well, I'm not going to get into an argument about whether it was officially stated that it was water-resistant, but a quick search for "Nexus 6 water" throws up a series of "yes it is" including a Motorola screenshot showing "yes".
http://www.androidheadlines.com/201...-water-resistance-tested-immersion-water.html
https://www.youtube.com/watch?v=LO_aTg1VU6k
http://forums.androidcentral.com/at...206t-nexus-6-water-resistant-proof-126633.jpg
http://www.express.co.uk/life-style...-Hidden-Features-Android-Lollipop-5-1-Phablet
"Another detail Google neglected to list in its full specification for the phone is its reported water resistance. However, the Motorola website confirms the flagship phone is resistant to water.
However, the smartphone manufacturer does not list an IP rating for the Nexus 6."
Of no importance - not worth starting WW3 over it...
dahawthorne said:
Well, I'm not going to get into an argument about whether it was officially stated that it was water-resistant, but a quick search for "Nexus 6 water" throws up a series of "yes it is" including a Motorola screenshot showing "yes".
http://www.androidheadlines.com/201...-water-resistance-tested-immersion-water.html
https://www.youtube.com/watch?v=LO_aTg1VU6k
http://forums.androidcentral.com/at...206t-nexus-6-water-resistant-proof-126633.jpg
http://www.express.co.uk/life-style...-Hidden-Features-Android-Lollipop-5-1-Phablet
"Another detail Google neglected to list in its full specification for the phone is its reported water resistance. However, the Motorola website confirms the flagship phone is resistant to water.
However, the smartphone manufacturer does not list an IP rating for the Nexus 6."
Of no importance - not worth starting WW3 over it...
Click to expand...
Click to collapse
The 5.96 inch phablet will be water resistant, just like its relative, the Moto X. There are limitations to this feature, especially since water resistance is not even listed on the official Nexus landing page. It is listed on the Motorola official Nexus 6 page though… There’s no IP rating given, because it’s unlikely this model can be submerged in water, but rather splash proof.
This means you can use the handset during a light rain without fearing damage, but you probably won’t be able to use it if you drop it into a pool. The handset comes with dual front facing speakers, with stereo sound, a 13 megapixel back camera with OIS and automatic HDR+. If you’re tempted by the phone, it costs $650 off contract.
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Click to collapse
"There’s no IP rating given, because it’s unlikely this model can be submerged in water, but rather splash proof"
theres no IP rating given" means its technically not water resistant.
---------- Post added at 01:23 PM ---------- Previous post was at 12:56 PM ----------
when the n6 was released, some idiot put out a YouTube vid showing his n6 underwater, and charging. so, other people went ahead and tried it. it turned out that lots of other oeople ended up destroting their nexus 6's. theres a reason that theres no water resistance rating on the n6..
Agreed, but as I said it's of little importance. I mentioned it only in passing, not making a big deal of it...
Anyone who deliberately puts a $800 phone in water just to see if it's waterproof is an imbecile who deserves all he gets (and I mean "he" - a woman wouldn't be so stupid).
dahawthorne said:
Agreed, but as I said it's of little importance. I mentioned it only in passing, not making a big deal of it...
Anyone who deliberately puts a $800 phone in water just to see if it's waterproof is an imbecile who deserves all he gets (and I mean "he" - a woman wouldn't be so stupid).
Click to expand...
Click to collapse
a agree, most likely a woman wouldnt do it :angel:
thanks guys. i literally cannot find the flashlight app, and when i remove everything in quick settings except the flashlight shortcut, it does not show up. like it's weird...i could have shorted it and all that, but why is the app completely missing? like i said earlier, i think if i could FIND the app and force stop it, i may could solve the problem. that just screams software issue to me. thanks for any continued help.
and yeah, i don't really care if the n6 is water resistant or not. this thing stayed submerged for literally a couple of seconds. the flashlight did not immediately turn on, it was several hours later after a reboot. so hell this could just be a really odd coincidence and the whole dropping it in the water thing has nothing to do with what is happening. i have no idea. as i said a while back, maybe i should have eliminated that part of this story when i posted and just said "my flashlight stays on, even after a factory reset, and i can not find the "flashlight" app itself so don't know how to turn it off."
honestly i've been far drunker before and whipped out the phone while pissing and never once dropped it. we don't have to evaluate my state of mind but this was seriously a case of just everything going wrong in a single day. again, i just want to resolve this whole thing and hope you guys can potentially provide more helpful answers.
edit: send it to motorola and say what? i bought it i think in september so it's probably still under warranty. but i got it for like $300 on ebay and honestly i'm not sure if the guy was an authorized seller or not.
ALSO i am rooted, i assume the factory reset did not unroot me because it says i need to update the SU binary. i used nexus root toolkit. could i just plug it in and revert it back to stock with the NRT?
tuffluck said:
thanks guys. i literally cannot find the flashlight app, and when i remove everything in quick settings except the flashlight shortcut, it does not show up. like it's weird...i could have shorted it and all that, but why is the app completely missing? like i said earlier, i think if i could FIND the app and force stop it, i may could solve the problem. that just screams software issue to me. thanks for any continued help.
and yeah, i don't really care if the n6 is water resistant or not. this thing stayed submerged for literally a couple of seconds. the flashlight did not immediately turn on, it was several hours later after a reboot. so hell this could just be a really odd coincidence and the whole dropping it in the water thing has nothing to do with what is happening.
honestly i've been far drunker before and whipped out the phone while pissing and never once dropped it. we don't have to evaluate my state of mind but this was seriously a case of just everything going wrong in a day.
Click to expand...
Click to collapse
you can turn it on and off with ok google. ok google turn on the flashlight, and ok google turn off the flashlight.
simms22 said:
you can turn it on and off with ok google. ok google turn on the flashlight, and ok google turn off the flashlight.
Click to expand...
Click to collapse
great idea...i just tried it and it says "unfortunately google has stopped working" when i "ok google" any other command, it works just fine. i tried this many times and it always force closed the google app. this flashlight app is playing with my head now.
tuffluck said:
edit: send it to motorola and say what? i bought it i think in september so it's probably still under warranty. but i got it for like $300 on ebay and honestly i'm not sure if the guy was an authorized seller or not.
ALSO i am rooted, i assume the factory reset did not unroot me because it says i need to update the SU binary. i used nexus root toolkit. could i just plug it in and revert it back to stock with the NRT?
Click to expand...
Click to collapse
You'd have to pay for the repair, since you are not the original purchaser. Motorola's warranty is non-transferable. Thus, it doesn't matter whether you're rooted or not. However, if the warranty DID apply, the fact you were rooted would make no difference. This is a Nexus device, and in general the manufacturers are very forgiving on that detail.
http://www.ebay.com/itm/UNLOCKED-Mo...t-Blue-4G-LTE-Cell-Phone-XT1103-/281482386847
this is who i bought it from, but again i only paid $299 at the time. it doesn't say authorized seller so i emailed him and asked. still if i look up the N6 warranty it just says "This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable" and all that is true in my case. i bought it brand new, only owner. so maybe it wouldn't matter if it was an authorized seller?
of course it states also that any liquid damage would void the warranty. are their liquid sensors on the N6 like there are on other phones, and where are they if so and can i check to see if they were triggered? lastly it says of course root voids the warranty, but before i did root i thought the NRT could easily return me to stock without anyone knowing i ever did root/unlock it. please let me know if all of things are possible. i will contact motorola here shortly by phone and just make sure i can send it in at all, obviously not mentioning the water/root thing.
http://motorola-global-portal.custh...GLOBAL WARRANTY-MOBILE PHONES-AUGUST 2011.pdf
Hey everyone i need help my Note 8 shutdown when detect moisture or when is little wet exampel i have wet hands and Note detect it and shutdown my phone than restart it and than show popup message about moisture detection....but after that i leave phone for 10 minutes to moisture gone than phone again shutdown and restart but now without popup message...is there any fix or soulution
btw this start happening after i update to Oreo on Nougat i not have that problems
If it were me, I'd grab any silica gel packets lying around, and seal your phone in a container that is airtight for at least a few hours, overnight to be safe. This will remove excess moisture. If you still get the error after that, I'd be calling Samsung. These devices have an IP68 rating for water resistance, and it shouldn't even come up.
disturbd1 said:
If it were me, I'd grab any silica gel packets lying around, and seal your phone in a container that is airtight for at least a few hours, overnight to be safe. This will remove excess moisture. If you still get the error after that, I'd be calling Samsung. These devices have an IP68 rating for water resistance, and it shouldn't even come up.
Click to expand...
Click to collapse
Yup, either that or inside a bag of rice.
Already a thread about this.
https://forum.xda-developers.com/galaxy-note-8/help/moisture-detected-followed-reboot-t3775374
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
winol said:
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
Click to expand...
Click to collapse
I'm not so sure anymore cause if you view the other thread, a number of people are having this issue after updating to Oreo. I never encountered this issue on Oreo though.
blinkt88 said:
Hey everyone i need help my Note 8 shutdown when detect moisture or when is little wet exampel i have wet hands and Note detect it and shutdown my phone than restart it and than show popup message about moisture detection....but after that i leave phone for 10 minutes to moisture gone than phone again shutdown and restart but now without popup message...is there any fix or soulution
btw this start happening after i update to Oreo on Nougat i not have that problems
Click to expand...
Click to collapse
Just do a warranty claim, I got exactly the same problem for almost 2 months. At that time I got mad about the whole situation and finally called Samsung, they gave me a ticket number to send my phone back to them and they repaired under warranty.
Since then the phone doesn't do that any more. That has something to do with the mother board because the resolution of the repairs was to replace the mother board.
Sent from my [device_name] using XDA-Developers Legacy app
parusia said:
Just do a warranty claim, I got exactly the same problem for almost 2 months. At that time I got mad about the whole situation and finally called Samsung, they gave me a ticket number to send my phone back to them and they repaired under warranty.
Since then the phone doesn't do that any more. That has something to do with the mother board because the resolution of the repairs was to replace the mother board.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
Alex---1 said:
I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
Click to expand...
Click to collapse
Well to be honest mine was a hardware issue, once they replaced the mother board under warranty I never have problems again.
Sent from my [device_name] using XDA-Developers Legacy app
Alex---1 said:
I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
Click to expand...
Click to collapse
Wouldn't we all have that issue if it was an Oreo bug? Maybe the moisture detection wasn't working properly under Nougat and then was fixed under Oreo. Just a thought, but it's plausible. Based on available info there's no certainty it's software only, at least as of yet.
sefrcoko said:
Wouldn't we all have that issue if it was an Oreo bug? Maybe the moisture detection wasn't working properly under Nougat and then was fixed under Oreo. Just a thought, but it's plausible. Based on available info there's no certainty it's software only, at least as of yet.
Click to expand...
Click to collapse
Well either that or Samsung have another big hardware problem on their hands as this has been reported all over the US and UK Samsung forums, XDA, Overclockers.co.uk Note 8 thread and numerous other mobile sites.....
I find it hard to believe it's hardware on mine though. As I said, flashing Nougat back on the phone and putting water over the charger I get a water drop, moisture detected, phone works as normal and won't charge until the port is dry, then the water drop goes, as it should behave, both hardware and software side of this is working.
On Oreo, water drop detected, phone locks up, phone reboots instantly.
Doesn't look like hardware in my case.
winol said:
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
Click to expand...
Click to collapse
i dont think so its something wrong with my device i think its Oreo update fault because on Nougat i not have this problems so i means is an bug in Oreo
blinkt88 said:
i dont think so its something wrong with my device i think its Oreo update fault because on Nougat i not have this problems so i means is an bug in Oreo
Click to expand...
Click to collapse
Two things.
1) Correlation does not equal causation; your issue could have been present prior to the update, and the update actually fixed moisture detection in some way as someone mentioned earlier.
2) Regardless, these phones have a rating that is supposed to circumvent that anyway. I would settle for nothing less than a replacement under warranty; these phones were almost $1k new. That kind of money needs to be accompanied by steadfast customer service.
Shoot, the first time that happens to my I'd be getting warranty claim asap. IP68, that crap should not happen.
roaduardo said:
Shoot, the first time that happens to my I'd be getting warranty claim asap. IP68, that crap should not happen.
Click to expand...
Click to collapse
Then you'll be getting through a lot of Note 8's as they will all do it.
Once again, it's a software problem.
Alex---1 said:
Then you'll be getting through a lot of Note 8's as they will all do it.
Once again, it's a software problem.
Click to expand...
Click to collapse
I've yet to see this on my N8. Maybe I'm lucky? I live in South Texas. Sticky weather. I'm out and about everyday. *shrugs*
roaduardo said:
I've yet to see this on my N8. Maybe I'm lucky? I live in South Texas. Sticky weather. I'm out and about everyday. *shrugs*
Click to expand...
Click to collapse
Run it under a tap, get the charging port wet. Post your results?
Alex---1 said:
Run it under a tap, get the charging port wet. Post your results?
Click to expand...
Click to collapse
Again? I did that a few times already when I first bought my N8 and S8 Plus to show it off to some folks. It was pretty fun. Sucks that SOME folks are experiencing this but I haven't gotten a sense that this is a widespread issue. Same as the issue of some folks experiencing a crazy amount of micro scratches on their displays when there's just as many other N8 users scratching their heads wondering why they don't have these same micro scratches.
Oh well. I guess it's just life. Some experience stuff like this and others don't. *shrugs*
roaduardo said:
Again? I did that a few times already when I first bought my N8
Click to expand...
Click to collapse
When you first got it.....
Have you tried it recently now you are on Oreo?
EDIT: You're in the US so have the snapdragon, maybe this is the issue? Mind you, loads of Americans are reporting this issue too and they'll have the same SoC as you. Weird.
Alex---1 said:
When you first got it.....
Have you tried it recently now you are on Oreo?
Click to expand...
Click to collapse
Oreo? LOL! I'm on T-Mobile. Who knows they'll give me Oreo... imademyselfsad.gif
I woke up this morning, and there is a horizontal line in the middle of the screen which doesn't accept touch input. The area is about 1cm high and stretches across the whole screen.
I have hard reset but still this area exists. Has anyone heard of such a thing?
Thanks .
donbronzi said:
I woke up this morning, and there is a horizontal line in the middle of the screen which doesn't accept touch input. The area is about 1cm high and stretches across the whole screen.
I have hard reset but still this area exists. Has anyone heard of such a thing?
Thanks .
Click to expand...
Click to collapse
From what You have described it seems to me that this is a hardware issue, unfortunately :crying:.
Did you recently drop your phone or something like that?!
Jehonan said:
From what You have described it seems to me that this is a hardware issue, unfortunately :crying:.
Did you recently drop your phone or something like that?!
Click to expand...
Click to collapse
I think the same. Nope, no drops or accidents, the hone is in mint condition... SO random!
Jehonan said:
From what You have described it seems to me that this is a hardware issue, unfortunately :crying:.
Did you recently drop your phone or something like that?!
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Does not need drop for this to happen. Production issues happened, always, albeit at low percentage (3-5% maybe). I'm not sure if warranty covers this, though.
leledumbo said:
Does not need drop for this to happen. Production issues happened, always, albeit at low percentage (3-5% maybe). I'm not sure if warranty covers this, though.
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Then what warranty do covers? If not production issues? Warranty won't cover if he would have dropped the phone and this is clear manufacturer fault.
leledumbo said:
Does not need drop for this to happen. Production issues happened, always, albeit at low percentage (3-5% maybe). I'm not sure if warranty covers this, though.
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Yes, i know this!
Even pacemakers are not 100% sure and reliable so there is nothing strange there but I'm looking at this from more human side and to give this man some consolation so to speak, that's all.
But of course you are also right here and to be totally honest those displays with production issues in 3-5% are pretty low if this is to be the case though.
I have heard of such things but your phone must be relatively new for this to happen unprovoked? If you had it for some months and the touchscreen failed only now something happened to it I think, if you didn't drop it then maybe some exposure to extreme temperatures did it. I hope it is new so you can try to return it or at least have it fixed under warranty.
kingbasescu said:
I have heard of such things but your phone must be relatively new for this to happen unprovoked? If you had it for some months and the touchscreen failed only now something happened to it I think, if you didn't drop it then maybe some exposure to extreme temperatures did it. I hope it is new so you can try to return it or at least have it fixed under warranty.
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https://youtu.be/uI4KYzG0yss?t=340
Is this extreme enough?
Thanks all of you, if its a manufactures fault then of course it will be covered by warranty... Point is, it will still leave me phone less for the time its being corrected.
But, the fault has...... progressed. It has now got slightly better, or the non responsive area has seemed to move. The area which was unresponsive yesterday is now ok, but there are other areas which are responding randomly.
I do live in the tropics, could be overheating, but i'm sure that is physical and that it will continue to come and go until i get it repaired....
Hi.
I have the weirdest issue: My screen flashes when I try to turn it on, but refuses to give me any picture. Here's the weird part: It only happens when the phone is cold (approx under 22c, 72f). Now to be clear, the screen works at any temperature I've attempted to use it in. It just won't START in those "low" temperatures. When it's running it'll keep running with zero problems.
The touch works when I attempt to turn on the screen, regardless of if it actually turns on or not.
I've tried complete factory wipe, and even downgraded the OS via the huawei program on PC. Only difference was that sometimes when it would have flashed it gets stuck on a green glitchy pattern.
I'm fairly proficient in electronics, but I can't think of any reason why it would act this way.
It's clear I'll have to send the phone for repairs, but I'm out of warranty so I'd rather find a fix I can do myself (even if it's complicated, I've got access to microscope and fine soldering equipment), and MOST IMPORTANTLY I want to figure out WHY this is happening.
Tell me if any specific information could help figuring out what is wrong.
Send to service... replace screen in warranty...
my p20 pro also did it... i walk to service, replace screen in warranty within 3hours...
I'm sorry..... 22 Celsius.... Cold? Damn not jealous at all. Still 5 degrees here [emoji23]
Sent from my CLT-L09 using Tapatalk
blufreak said:
I'm sorry..... 22 Celsius.... Cold? Damn not jealous at all. Still 5 degrees here [emoji23]
Sent from my CLT-L09 using Tapatalk
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Well I should have used quote make around cold.
Here it's around freezing atm.
Update
So, interesting update:
I dropped my phone, and it slammed into the floor quite hard. It seemed to have fixed the problem. Now I REALLY want to figure out what was the cause of the problem to start with!
VanDerGroot said:
I REALLY want to figure out what was the cause of the problem to start with!
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Looks very much like an unstable contact that was "slapped" back by the fall. If you really want to know what was the issue you should open up your phone and tell us all.
arty_a said:
Looks very much like an unstable contact that was "slapped" back by the fall. If you really want to know what was the issue you should open up your phone and tell us all.
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How would temperature effect an unstable contact?
I would open my phone but I don't have a heat gun.
Thermal expansion, maybe?
I think mine does the same thing. Only ever notice it outside, where I have to keep trying to open my screen, while it keeps flashing, and when I wake up in the morning and usually have to fully restart my phone to use it.