Transfer WiFi to new phone? - Nexus 6 Q&A, Help & Troubleshooting

So I have some important WiFi networks saved on my S6. I periodically use a Nexus 6 and every time I restore my Google account to the Nexus 6 it only transfers half of my saved networks. I have tried everything I can think of and I'm at a loss...
I've looked in the WiFi supplacant file, I've tried apps that are supposed to read the passwords - both of these resulted in an obvious encrypted password. I've tried deleting all my Android backups and letting a fresh backup get saved and restore that... I've tried using titanium backup to restore WiFi. Nothing has given me good results...
Any other suggestions? I'm at a loss.
Sent from my Nexus 6 using Tapatalk

Why not just save the WiFi network on both of them and then it won't be an issue?
I don't think the S6 backs up everything the way the N6 does. The N6 has always restored everything, Apps, WiFi networks, widgets etc... By itself - whereas other devices don't back up *everything* - I doubt you'll be able to do this without getting the password.
Perhaps try resetting the N6 and restore it in the initial setup and have it pull the info from the S6? That might work?

iRub1Out said:
Why not just save the WiFi network on both of them and then it won't be an issue?
I don't think the S6 backs up everything the way the N6 does. The N6 has always restored everything, Apps, WiFi networks, widgets etc... By itself - whereas other devices don't back up *everything* - I doubt you'll be able to do this without getting the password.
Perhaps try resetting the N6 and restore it in the initial setup and have it pull the info from the S6? That might work?
Click to expand...
Click to collapse
That's what I've tried numerous times, after a fresh reset/install of different ROMs. I don't have access to the password or I would just put it in the N6.
Sent from my Nexus 6 using Tapatalk

Honestly, idk if there's another way?
Edit: you already tried my suggestion. My bad.
You have your wifi passwords on go to Settings > Backup & reset, put a tick in the box marked “Back up my data”?
That should work whenever you get a new Android phone/tablet and you sign into the new phone/tablet with your G-Mail account that’s the same account for your S6.
Unless the network is hidden and only allows registered devices to even see/connect to it? Idk why it wouldn't pull JUST that network.

iRub1Out said:
Honestly, idk if there's another way?
Edit: you already tried my suggestion. My bad.
You have your wifi passwords on go to Settings > Backup & reset, put a tick in the box marked “Back up my data”?
That should work whenever you get a new Android phone/tablet and you sign into the new phone/tablet with your G-Mail account that’s the same account for your S6.
Unless the network is hidden and only allows registered devices to even see/connect to it? Idk why it wouldn't pull JUST that network.
Click to expand...
Click to collapse
Yeah that's what I don't get. It's not hidden, it transfer other networks. It's only my work WiFi that it won't transfer. It's weird.
Sent from my Nexus 6 using Tapatalk

Can you try Samsung Switch on the play store and have it ONLY transfer the networks? Idk if it will do that but that's another thing to try.

iRub1Out said:
Can you try Samsung Switch on the play store and have it ONLY transfer the networks? Idk if it will do that but that's another thing to try.
Click to expand...
Click to collapse
Hmmm. That's a good idea. I will give that a try! Thanks for the idea!
Sent from my Nexus 6 using Tapatalk

Powell730 said:
Hmmm. That's a good idea. I will give that a try! Thanks for the idea!
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Failing that, if you're rooted, there are apps that can get you the password. Just tested this one on mine.
https://play.google.com/store/apps/details?id=com.ngothieuquang.passwifiviewer

danarama said:
Failing that, if you're rooted, there are apps that can get you the password. Just tested this one on mine.
https://play.google.com/store/apps/details?id=com.ngothieuquang.passwifiviewer
Click to expand...
Click to collapse
I've tried those in the past, as both phones are rooted, but it always just shows an encrypted password. A series of numbers and letters that's definitely not the password. I will try that one tho since it did show my home network correctly on the N6.
The Samsung switch doesn't look promising, it says my Nexus 6 isn't compatible. I will back it up on my computer tho and see if that works.
Sent from my Nexus 6 using Tapatalk

Powell730 said:
I've tried those in the past, as both phones are rooted, but it always just shows an encrypted password. A series of numbers and letters that's definitely not the password. I will try that one tho since it did show my home network correctly on the N6.
The Samsung switch doesn't look promising, it says my Nexus 6 isn't compatible. I will back it up on my computer tho and see if that works.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
This one shows all my passwords as clear text, though I don't currently have my enterprise network configured.

Related

Help! No Data and wifi Error

Hello all.
Ive searched (and unless I have no idea what i'm searching for) i can't seem to find an answer. I tried forum searches, browing through hundred of pages, and maybe its just me. Brain might be exhausted but here it goes. If it has already been solved then thank you in advance.
I HAD the VZW tab currently running the 2.5 alpha CDMA. After playing with it for a while I decided to go back to stock firmware because I wanted my 3g. The weird part was after factory reset and everything my baseband is now unknown and it can't pick up a signal. When i click on wifi I just get an error message. I tried a complete going back to originial stock with no root as per (i forgot to attach the link to the thread) but i still do not have service.
Under mobile networks (where there should be an option for GSM/CDMA/AUTO, that option is not there.
The activate with Verizon option isn't available that is supposed to be above wireless and networks.
Ive done factory resets, wipes, uninstalling voodoo, tried to updated modem.bin but it keeps failling.
Any suggestions?
Okay i managed to figure out wifi. I guess my mac address changed and i was using mac filtering on my router. Didnt know that address changes. Anyways anyone know how to get data back? I feel its in my modem.bin file but it keeps failing when i uploaded one that i found from a VZW tab
same issue I have
Wow I have same issue as your. Expect it is Sprint Tab. My tab couldnt pick up a signal and i tried to reuploading Modem.bin but it fail too. Let hope we have a solution
wow would not expect the mac address to change after a flash, I know that you can make it appear different >:¬}h
Had the same issue with phone, and had to manually input the ap settings from the carrier, but that was it, sorry for stating the obvious but did you try this?
The iemi and the mac adress can be changed by flashing. The data is in the system/efs folder.
rangercaptain said:
The iemi and the mac adress can be changed by flashing. The data is in the system/efs folder.
Click to expand...
Click to collapse
Oh i know that but thought it was by design and not the event... New to me if it was.. I use additional security in wifi at him and by mac address and did not have to change... Interesting if this is the case
Sent from my GT-I9000 using XDA App
I experienced the same with my SGS (GSM), though I also changed the CSC. All that was required to solve it was to manually reenter the APs.
alexgogan said:
Oh i know that but thought it was by design and not the event... New to me if it was.. I use additional security in wifi at him and by mac address and did not have to change... Interesting if this is the case
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I was shocked too. I thought the address was hard-written into the chip too. I had to change the address in my router too.
alexgogan said:
wow would not expect the mac address to change after a flash, I know that you can make it appear different >:¬}h
Had the same issue with phone, and had to manually input the ap settings from the carrier, but that was it, sorry for stating the obvious but did you try this?
Click to expand...
Click to collapse
I was trying to find APN Settings for Verizon but no luck. If someone knows the settings please post. i would be forever grateful.
rangercaptain said:
I was shocked too. I thought the address was hard-written into the chip too. I had to change the address in my router too.
Click to expand...
Click to collapse
I guess I felt that way too because i really only filtered computers at the house and no matter how many times i formatted I always had the same MAC address. Glad that I figured that one out so I at least can use my SGT in wifi mode. Now the issue is trying to get my data back on (Verizon) since I'm paying for it. *sigh*
etervotion said:
I was trying to find APN Settings for Verizon but no luck. If someone knows the settings please post. i would be forever grateful.
Click to expand...
Click to collapse
Are they on verizon's that kind of information should be.
Sent from my GT-I9000 using XDA App
alexgogan said:
Are they on verizon's that kind of information should be.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I didnt see it on there. I saw how to connect it to your computer.
Do not know the answer did ya try calling their support desk
Sent from my GT-I9000 using XDA App
alexgogan said:
Do not know the answer did ya try calling their support desk
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I did but no one had any information to give. I was transferred 3 times. Oh well. Since I am practically running a wifi tab Ill just re update to HC Alpha 2.5 just because I like the interface better. Hopefully if someone can find a fix ill take it.

WiFi Issues ... Need help =\

I've searched and didn't find a thread regarding my issue.
Everyday whenever I come home from work I'm having trouble reconnecting to my WiFi at home. My Nexus 7 , Nexus 4 and ever my GF's LG G3 connects to it. My nexus 6 on the other hand never connects Automatically. I'm always given the "Authentication Error" until I reboot. Is this a known issue or is it just me?
Nexus 6 (T-Mobile)
Thank you
iGoogleNexus said:
I've searched and didn't find a thread regarding my issue.
Everyday whenever I come home from work I'm having trouble reconnecting to my WiFi at home. My Nexus 7 , Nexus 4 and ever my GF's LG G3 connects to it. My nexus 6 on the other hand never connects Automatically. I'm always given the "Authentication Error" until I reboot. Is this a known issue or is it just me?
Nexus 6 (T-Mobile)
Thank you
Click to expand...
Click to collapse
No.
Try and reboot your router with a 30 second removal of power source.
rootSU said:
No.
Try and reboot your router with a 30 second removal of power source.
Click to expand...
Click to collapse
=\ its not the Router since all my other Devices Connect Automatically. Since you don't have this issue then I'm guessing its only my Device. Meh... I'll call T-Mobile today.
iGoogleNexus said:
=\ its not the Router since all my other Devices Connect Automatically. Since you don't have this issue then I'm guessing its only my Device. Meh... I'll call T-Mobile today.
Click to expand...
Click to collapse
Before you do, do what I suggested. It is irrelevant that other devices connect. I work in IT support and it is very common that the router causes an issue with just 1 of several devices connecting. 90% chance that in your case it is not the router, but this should always be your first step. This is why I suggested you should do it.
Will do thanks
iGoogleNexus said:
Will do thanks
Click to expand...
Click to collapse
...that way at least you have ruled it out
rootSU said:
...that way at least you have ruled it out
Click to expand...
Click to collapse
Turns out its an issue with my phone. T-Mobile will send a new one tomorrow. And since I'm in the Jump Program I'll get it in a day. Bad news is I tried getting the white version but can't since it has to be the same. Meh
Thank you though
For reference, my phone has the problem too sometimes. I assumed is was ROM related however.
Last night it wouldn't connect to my AC1900 for over 10 mins. Multiple reboots of both. Then will periodicslly disconnect. Also took over 5 minutes to reconnect to cellular data after disabling WiFi.
I am having the same problems. The way I know it's not my phone or rom. Because it kicks everything off the computer ps4 other phones. It's the router I read on Google that sometimes you have to update the router drivers. I tried that but of course you need a user name and password. Since it's not mine and the person's that it belongs to has not a clue? We know the password for the wifi but not to configure the router. Especially since the router is about 5yrs old we have know disc or the computer it was set up on.
@jason504,
You could try typical shipping:
Username - "admin"
Password - "password"
cam30era said:
@jason504,
You could try typical shipping:
Username - "admin"
Password - "password"
Click to expand...
Click to collapse
Let me try that thanks
cam30era said:
@jason504,
You could try typical shipping:
Username - "admin"
Password - "password"
Click to expand...
Click to collapse
Did not work I have tried everything I can to come up with this username and password. It's not mine so, I always use the same password for everything to much to remember.
jason504 said:
Did not work I have tried everything I can to come up with this username and password. It's not mine so, I always use the same password for everything to much to remember.
Click to expand...
Click to collapse
One other thing you could try. Go to the manufacturer's website, and download the owner's/setup guide. It usually lists the default username and password. By chance, if it's a Motorola, the default password is often "motorola".
I get the authentication error no matter what Rom I use, and I get the error on all the WiFi networks I connect to. How did you come up with it being the phone? It seems like it has to be.
Sent from my Nexus 6 using XDA Free mobile app
I just got my N6 2 days ago I am having a different WiFi issue WiFi not working at all in any app, anyone have this issue?
sabo2000 said:
I just got my N6 2 days ago I am having a different WiFi issue WiFi not working at all in any app, anyone have this issue?
Click to expand...
Click to collapse
You'll need to give a lot more detail than that.
I had the same problem : asked RMA Google play store

Can't Log Into Google Now

Hi, I've been having this issue all day after an factory reset and flash of the factory image. I can't log into Google now and keep getting a network error. Doesn't work on wifi, data, I've done a reboot, wiped cache, force stopped Google search. Nothing seems to work. Was chatting with someone on G+ who said he's having the same problem on his G4. Seems to be happening on new device setups and Factory resets? IDK, anyone have this problem? Thanks.
Sent from my Nexus 6 using XDA Free mobile app
damn bro, lemme know if you find out .
seen a few people with the same problem and no solution.
ive logged in with other Google accounts i own, and all seems fine, seems like a lock out on my main account .
Same problem here. I have tried a lot... Idk what's going on. I did try the m preview. Did you?
stebomurkn420 said:
Same problem here. I have tried a lot... Idk what's going on. I did try the m preview. Did you?
Click to expand...
Click to collapse
I did on my N5 but not on N6. Just did a full wipe and flashed 5.1.1 factory image this morning and it's been happening ever since.
Sent from my Nexus 6 using XDA Free mobile app
I think it possible has something to do with the new thing where it signs you into apps such as Netflix automatically. My Netflix is setup to a different hotmail account and I think it may be the culprit...
I was having the same issue coming from M back to LYZ28E. I connected to my Wi-Fi at home and the message disappeared. It's been 7 hours already and haven't seen the message again. So I'm guessing that if you're seeing this message try connecting to a Wi-Fi. It might help...
Sent from my Nexus 6 using Tapatalk
I'm having the same issue. Flashed the 5.1.1 image as well. I was wondering if you flashed the non encrypted image?
Not sure this is related only to flashing M. I've had this same problem after flashing a couple of 5.1.1 ROMs and tried clearing cache for Google Now as well as rebooting, uninstalling-reinstalling Google Now, etc. what finally worked was I went into google settings and deleted card preferences. I was then able to successfully connect and get Google Now set up with the cards I wanted.
BRKotucs said:
I was having the same issue coming from M back to LYZ28E. I connected to my Wi-Fi at home and the message disappeared. It's been 7 hours already and haven't seen the message again. So I'm guessing that if you're seeing this message try connecting to a Wi-Fi. It might help...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah on wifi or data both don't seem to work for me.
Sent from my Nexus 6 using XDA Free mobile app
chameo53 said:
Not sure this is related only to flashing M. I've had this same problem after flashing a couple of 5.1.1 ROMs and tried clearing cache for Google Now as well as rebooting, uninstalling-reinstalling Google Now, etc. what finally worked was I went into google settings and deleted card preferences. I was then able to successfully connect and get Google Now set up with the cards I wanted.
Click to expand...
Click to collapse
Just tried this tip and still doesn't seem to be working hmm
Sent from my Nexus 6 using XDA Free mobile app
Rudy_Ruettiger said:
I'm having the same issue. Flashed the 5.1.1 image as well. I was wondering if you flashed the non encrypted image?
Click to expand...
Click to collapse
I flashed the encrypted image that Google provides.
Sent from my Nexus 6 using XDA Free mobile app
I flashed the encrypted version as well. I tried all the tips in this thread as well with no profit. hhhmmmmm is right. Lol. I need my google now... Hahha
Flashing the image file must have done something to my google account. I have lost Google now on all devices.
Rudy_Ruettiger said:
Flashing the image file must have done something to my google account. I have lost Google now on all devices.
Click to expand...
Click to collapse
I searched on the Play Store as well under Google Search app and in the comments many have had the same issue. I heard if you setup a new user name / account it works. But i don't want a new account.
Sent from my Nexus 6 using XDA Free mobile app
I turned on allow mock locations in developer options and that fixed it.
Rudy_Ruettiger said:
I turned on allow mock locations in developer options and that fixed it.
Click to expand...
Click to collapse
Interesting, I gave that a try but still didn't work for me. Doh. This is getting really annoying.
Sent from my Nexus 6 using XDA Free mobile app
None of this is fixing it.
I'm.almost convinced is a lockout on certain email addresses. May have to call google. Just like one of the above posters said, I happened to all my other devices.
so now i am unable to sign into my phone at all.. not on stock 5.1.1 not on M... nothing... lol. my phone is a paper weight right now and there is no way im deleting my google account. idk what to do. lol. at all. google has me messed up right now. the phone continuously makes me resign in with no results.
So I switched ROMs and I lost Google now again. Turning on mock locations doesn't fix it. Try a different ROM, I was unable to sign in on a particular ROM as well.
Rudy_Ruettiger said:
So I switched ROMs and I lost Google now again. Turning on mock locations doesn't fix it. Try a different ROM, I was unable to sign in on a particular ROM as well.
Click to expand...
Click to collapse
ok... i am live again. i had to revert back to stock 5.0. lol. when i was on stock 5.0 everything worked perfectly, cards, syncing, etc. as soon as i took the ota to 5.1, upon boot, google now cards are borked??? but if anyone else runs into the issue of sign in loop like i did, revert back to 5.0 which was before all the crappy security changes that i dont care about. lol. and then disable the ota notification if you would like to keep google now cards.
---------- Post added at 02:39 PM ---------- Previous post was at 02:06 PM ----------
OK boys a have a fix. Follow these instructions in this exact order.
1. Flash back to bone stock 5.0
2. Set up phone without signing into google.
3. Open play store, sign in.
4.set up google cards/ they should already be set up. If it ask you to sign in, press skip.
5. Update all apps. You may need to reboot for your apps to show under the "my apps" tab in the play store. I had to.
6. After getting everything up to date. Reboot phone.
7. Press "google" on the search bar on home screen
8. Press get google now cards. Skip the sign in as you should already be signed in.
9. Profit

Something strange....

Hey all, i notice, everytime i flash a new rom, and connect to wifi for the first time, my phone downloads "something", its probably a 20-40mb file, i know this because i have a network speed meter in my status bar, and everytime i connect to wifi for the first time, i see my download speed jump to max speed for a few mins, i just wonder, what the heck it is or how can i find out?
I had this same thing happen on my nexus 5, but only started noticing this when lollipop came out.
Andromendous said:
Hey all, i notice, everytime i flash a new rom, and connect to wifi for the first time, my phone downloads "something", its probably a 20-40mb file, i know this because i have a network speed meter in my status bar, and everytime i connect to wifi for the first time, i see my download speed jump to max speed for a few mins, i just wonder, what the heck it is or how can i find out?
I had this same thing happen on my nexus 5, but only started noticing this when lollipop came out.
Click to expand...
Click to collapse
Its most likely just cuz the phone is syncing all you're google stuff. Contacts, calendar, playstore, etc.
Sent from my Nexus 6 using Tapatalk
It could also be a carrier app. Mine installs the T-Mobile account app.
It does it based on the SIM card.
toknitup420 said:
Its most likely just cuz the phone is syncing all you're google stuff. Contacts, calendar, playstore, etc.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
But.... I have sync turned off.....
Andromendous said:
But.... I have sync turned off.....
Click to expand...
Click to collapse
Now you got me stumped lol. I've no idea what else would cause you to use data like that if sync is turned off.
Sent from my Nexus 6 using Tapatalk
If you have chosen to backup and restore your account through Google settings, then most likely it is restoring your settings and data. Otherwise:
Why didnt i think of that. Duh!
Thats it thats the proof! We were put here by aliens!!! Ahhhhhhhhhhh!!!!!!!!

Note 8 White Screen when restoring

So I got my Verizon Note 8 today.
Upon initial setup I get to the point where it asks me to pick device to restore information from.
As soon as I pick I get this screen ...
https://www.dropbox.com/s/suzr8j0uos3ftq9/2017-09-05 17.05.08.jpg?dl=0
https://www.dropbox.com/s/fw5uozfohfk05g7/2017-09-05 17.20.51.mp4?dl=0
This is as far as it gets.
I can reboot and skip but then I am going to have to spend hours of configuring the phone.
dimitriz75 said:
So I got my Verizon Note 8 today.
Upon initial setup I get to the point where it asks me to pick device to restore information from.
As soon as I pick I get this screen ...
https://www.dropbox.com/s/suzr8j0uos3ftq9/2017-09-05 17.05.08.jpg?dl=0
https://www.dropbox.com/s/fw5uozfohfk05g7/2017-09-05 17.20.51.mp4?dl=0
This is as far as it gets.
I can reboot and skip but then I am going to have to spend hours of configuring the phone.
Click to expand...
Click to collapse
@dimitriz75 Are you sure you have a good wifi or data connection? I have only seen that if phone happened to go offline or was having connectivity issues.
DowntownRDB said:
@dimitriz75 Are you sure you have a good wifi or data connection? I have only seen that if phone happened to go offline or was having connectivity issues.
Click to expand...
Click to collapse
I definitely have a good WiFi signal. Also tried it at work and home within 5-15ft from a router.
Will try 4G.
Yep, looks like same thing with 4G (3-4bars).. grrr..
Ok, if I pick any other phone but my last one then I can get further to restore. Hmm....
Are you trying to do it over WiFi?
Use direct cable method. That's why Samsung included the USB-A to USB-C adapter.
Plug your stock Micro-USB cable into your old phone and put the USB-A to USB-C adapter on the other end and plug it into your Note.
Much faster and works every time.
rjohnstone said:
Are you trying to do it over WiFi?
Use direct cable method. That's why Samsung included the USB-A to USB-C adapter.
Plug your stock Micro-USB cable into your old phone and put the USB-A to USB-C adapter on the other end and plug it into your Note.
Much faster and works every time.
Click to expand...
Click to collapse
That stuff works just fine, I was having a problem restoring account info from Google that Samsung Smart Switch doesn't transfer.
dimitriz75 said:
That stuff works just fine, I was having a problem restoring account info from Google that Samsung Smart Switch doesn't transfer.
Click to expand...
Click to collapse
I've never had much success transferring Google info from one phone to another.
Google associates a lot of the info to the device. Transferring it from device to device has always been a pain point for me.
sure u don't need a sim with an ACTIVE account. when I sold my note 5 to someone he tried to say I sold him a bogus phone becuz he tried to use WIFI and his account .. but low and behold he was gonna send it to his friend in Mexico and try to use it as an unlocked device once he got into the device even though it was a AT&T only phone. I advised him he better have AT&T and use his SIM to unlock the device he said NO IT WILL FRY MY SIM CARD lol
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
rjohnstone said:
Are you trying to do it over WiFi?
Use direct cable method. That's why Samsung included the USB-A to USB-C adapter.
Plug your stock Micro-USB cable into your old phone and put the USB-A to USB-C adapter on the other end and plug it into your Note.
Much faster and works every time.
Click to expand...
Click to collapse
Will direct cable also restore the apps from the previous phone?
pedmond said:
Will direct cable also restore the apps from the previous phone?
Click to expand...
Click to collapse
Unfortunately no. Or should I say, not the last version of the transfer software I used. (About a year ago)
Not sure if Samsung added that to the current version.
The version I used will transfer the user's app data, but not the app itself.
dimitriz75 said:
Ok, if I pick any other phone but my last one then I can get further to restore. Hmm....
Click to expand...
Click to collapse
Did you find a solution for this?
I'm having the same issue on my new phone.
pbelcomp said:
Did you find a solution for this?
I'm having the same issue on my new phone.
Click to expand...
Click to collapse
I've tried just about everything without any success.
Just gave up and restored one of my other phones and now manually have to resetup everything.
Just for tracking what phone are to you having a problem importing from? I am going from Samsung Galaxy S7e.
dimitriz75 said:
I've tried just about everything without any success.
Just gave up and restored one of my other phones and now manually have to resetup everything.
Just for tracking what phone are to you having a problem importing from? I am going from Samsung Galaxy S7e.
Click to expand...
Click to collapse
GS8+
I picked don't restore for that part and I restored from Samsung instead and it did a pretty good job putting my phone close to what I had.
How do you restore from Samsung? Smart Switch?
dimitriz75 said:
How do you restore from Samsung? Smart Switch?
Click to expand...
Click to collapse
No, it's Samsung Cloud.
I find it under Settings>Cloud and accounts>Samsung Cloud
I have been using it for a while and it restored all my apps, home screens, txts and such.
pbelcomp said:
No, it's Samsung Cloud.
I find it under Settings>Cloud and accounts>Samsung Cloud
I have been using it for a while and it restored all my apps, home screens, txts and such.
Click to expand...
Click to collapse
Oh, nice.
Unfortunately I am on Verizon and they decided that Samsung Cloud is not good for me. lol
I am having the exact same problem on T-Mobile. I start setup and get to where it asks if you want to restore from the last device the account, I choose my Note 4 that I have been using and it goes to a blank screen and at that point all you can do is restart. Spoke to both T-Mobile (had no clue what issue is) and Samsung and they had me do factory reset which did not help. So I bypassed and used Smart Switch but it did not restore some things that the Google restore does. Will see if I can find a solution otherwise the phone will go back.
Same problem with my AT&T note 8. After 4-5 tries, I decided to manually restore the the apps. The texts and call data was stored on AT&T cloud. I was coming from LG V20
I ran into the same problem, But I had an old backup saved. So I don't know if that affected anything. so I guess when my screen protector drys I will try it again.
Isn't it a part of Android OS that causes the while screen? I am thinking it's more of a bug on Google's part that sees something in that profile and causes the while/black screen?

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