Moto X only green light comes on - Moto X Q&A

I started letting my wife use my OG Moto X. She said it prompted her for an update (Verizon BTW) and it updated. The next day she said it rebooted several times and then would not come on. I took a look at it, got it to power on and it locked up and powered off. I got it to try to come up a few times, with various results. I got it to go into the bootloader and tried doing a factory reset, it just tried to reboot back into the phone. It finally would not respond at all. All I get now is when I attach it to the charger, the green notification light will come on for about a min and then go off. I have a charge cable that is "lit" so you can see when it is providing power. It goes off when the green light goes off, indicating that it is not charging. I have used several different cables and chargers as well. I am not sure what if anything can be done. TIA.

What green notification light?

Its the one in the earpiece. Its not normally used on the US phone. I am not sure why I am seeing it now.

Hawk888 said:
Its the one in the earpiece. Its not normally used on the US phone. I am not sure why I am seeing it now.
Click to expand...
Click to collapse
The phone's battery is completely dead. When you plug it in to charge it, the green light indicates that the phone is charging but you wont be able to boot up the phone. After a while when its gone there is enough juice in it to power it on. It does not mean that its not charging. Keep the phone plugged in for 15 mins then boot it up. It should work fine.

CallOfHonor100 said:
The phone's battery is completely dead. When you plug it in to charge it, the green light indicates that the phone is charging but you wont be able to boot up the phone. After a while when its gone there is enough juice in it to power it on. It does not mean that its not charging. Keep the phone plugged in for 15 mins then boot it up. It should work fine.
Click to expand...
Click to collapse
Been there, done that. It still does not boot. I am thinking maybe the battery is kaput and not taking a charge. If I try to turn it on, the green light will come on for a few seconds and go off. Nothing on screen. Same if I try to go into bootloader by holding power and volume down.

Try the OEM charger and leave it for a few hours.
Sent from my XT1060 using Tapatalk

FirePsych said:
Try the OEM charger and leave it for a few hours.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Let it sit on the OEM charger overnight. Still Dead. The green light came on and stayed on longer than it had before. Now when I plug it in, nothing, no light at all. I have removed the sim card to put in another phone, but that shouldn't matter. I am at a loss now.

Hawk888 said:
Let it sit on the OEM charger overnight. Still Dead. The green light came on and stayed on longer than it had before. Now when I plug it in, nothing, no light at all. I have removed the sim card to put in another phone, but that shouldn't matter. I am at a loss now.
Click to expand...
Click to collapse
you can try connecting it to a computer on a USB2.0 port and leave it there for around 30 minutes. If it doesn't boot, it could be a battery issue.

I have the same issue. I have tried a new battery and still am having the same issue. Anyone have any ideas as of what to do besides buy a new phone?

Related

Droid 3 stuck at Motorola dualcore screen

Last night I completely drained the battery by having a call and never shutting it off. I slept on them. Oops. This morning I woke up to find it completely dead. I hooked it up to a wall outlet, turned it on, and now it won't go past the Motorola dualcore screen.
When I pull the battery, plug it in, and leave it off. I can't. I can't turn it off. The only way to turn it off is to stop plugging it in. When I plug it in, it immediately shows the Motorola screen. Pressing the power button does nothing, it seems. If I press it, during plug in, WITH or WITHOUT battery, the Motorola screen is still there.
And also, I do not see a red light anyway on the phone when it's plugged in. Not charging?
Oh, also, this phone is NOT rooted. I'v only used this phone for like less than a week.
Try to charge it for an hour then try to boot.
If nothing works you could always reflash stock rom:
http://forum.xda-developers.com/showthread.php?t=1339816
DoubleYouPee said:
Try to charge it for an hour then try to boot.
If nothing works you could always reflash stock rom:
http://forum.xda-developers.com/showthread.php?t=1339816
Click to expand...
Click to collapse
Looks like charging it did the work! I turned it on and all is well! Thanks!

My D3 died! :(

:crying:
Opened bike race when the screen froze while opening the game (dark screen).
Pulled the battery but when I boot the screen goes on after 3 secs, stays on for 2 secs then goes into dim mode (i can see it's still on).
However my phone doesn't boot since I don't get any whatsapp messages. Normally it should boot to SIM screen but other apps should run.
X+power or M+power doesn't change much.
I'm guessing mobo/cpu fail.... any ideas?
:crying:
edit: It turns on when I put in the charger without battery! Dead battery?
If you put the battery flat on a table does in spin well. Batteries bulge when they are done. The better the spin the worse it is. It's odd the behaviour that can happen with a end of life battery
Sent from my DROID3 using xda premium
Well now I'm not so sure what it is.
When I put the cable in without battery the M logo appeared and then the charge screen with a ? in the battery (because there was none)
Then I put the battery in and it started charging.
After a while I tried to turn it on but same problem - just a black screen when power it, no logo whatsoever.
Now I can't get it to work without battery either...
edit: I don't think it can be the battery, because the screen stays on (it has power apparently) and it doens't work with cable connected either
But I also don't see it being the screen as it never vibrates like it does when you boot it.
How did it just show the charge screen before and now it doesn't??
I made a vid of what happens when I power it:
https://dl.dropbox.com/u/22072961/Droid 3/Video0067.mp4
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
doogald said:
The Droid 3 and Bionic are similar phones, and it turns out that the Bionic will not boot up without a battery - it will hang at the Moto logo even if plugged in. See this thread at androidforums.com: http://androidforums.com/motorola-d...via-adb-unable-boot-up-phone.html#post5463741
So, it may be that you just need a good battery pack in order to get to Recovery/Bootloader/Fastboot etc. if the phone will not start or start to Safestrap.
Click to expand...
Click to collapse
Ye, except my phone doesn't even show the motorola logo, and I can't even get to the bootloader menu
edit: and it doesn't explain why I was able to get to the charge screen without battery at first, but not now
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Emacore said:
Right now I'm having the same problem, I could enter safetrap for now (after 10 attempts)
Click to expand...
Click to collapse
:crying:
I tried at least 30x now no difference
The worst part is using my Samsung Jet "Smarter than a smartphone". Which isn't even close to a smartphone because it doesn't have any of the OSes = no apps
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Emacore said:
In my XT860 in its power when it reaches the lockscreen, restarts or shuts.
When I put it to charge my battery shows 0% and charging. When I go to Safestrap-after several attempts-, battery shows 99% or sometimes 80%.
I think the cpu wants to leave the world of technology :crying:
edit: yeah, now i get infinite bootloops in the M DualCore LOL
Click to expand...
Click to collapse
Well at least yours sounds like a software issue. Just wipe
No, I can not turn it on, I can not enter bptools, I can not use RSD, nothing! Just lucky I managed to get a few seconds to safestrap
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
gierso said:
hi Doubleyp
try to see if it starts with a factory cable (like the Team black hat one) (no need for battery)
if it starts then its the battery
Click to expand...
Click to collapse
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Endoroid said:
The stock cable and a factory programming cable are not the same
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
Ah I see. Well I'm not in the US so getting one would be a PITA
I'm gonna try my spare battery (original battery) tomorrow. It that doesn't work it must be hardware related because I haven't flashed or done anything to it so it's not softbricked or something.
edit: it team blackhat do send to europe? How would this be different from trying another (working) battery?
Try cutting a USB cable open, hook the red wire to the + of the battery and - to the black and let it charge that way. Also, do you have any MicroUSB charger? I have one for a BB Bold I used to have that delivers I think 1.25A and it could charge my phone from dead (obviously not now with the flex cable having a rip in it).
DoubleYouPee said:
I tried the stock cable that came with my phone (USB) but nothing happens. Screen doesn't even go on.
The light next to the microUSB does go on.
But my phone has never booted with USB (0.5A). When my battery was 0% I always needed a socket charger because it wouldn't go on and charge with USB
When I then insert battery and try again with stock cable same happens as in the video
Click to expand...
Click to collapse
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Skreelink said:
The little light next to the USB port is the 'It's still alive" light that Moto put in when the battery is completely dead. It's to let you know that the phone *is* charging, just not high enough to boot the phone (i.e. when you let the battery completely die).
WHY they did not make it a standard charging light (like the D1 and D2) I don't know, but that's the only time it comes on. A quick flicker on USB plugin, or when the battery is dead. The light goes out when it gets enough power to boot up.
Click to expand...
Click to collapse
Well, it's not charging because there's no battery , the light it still on
I really dont see how its the battery because when I put it in without cable the screen turns on and stays on for as long as I keep the battery in. So it HAS power. Today I'm getting my spare battery and we'll see I guess..... don't have my hopes up
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Buckaru11 said:
My daughters D3 was doing the same thing,me being not ready to dig into a phone yet ,took to a local repair shop, they checked it out and found it had a bad LCD,should get back Friday, sorry for the bad news,just thought you would like some insight.
Sent from my Droid 3 using xda app-developers app
Click to expand...
Click to collapse
Thanks. But should it turn on when the LCD is bad? It doesn't even boot else It would vibrate once.
Can anyone confirm that the phone should boot when I remove the LCD alltogether? Else it might be a bad LCD or loose connector

rooted my device and now my phone wont power up?

I had over 80 percent in battery and now my phone wont charge or turn on or even be in fastboot mode... please help
miguel11691 said:
I had over 80 percent in battery and now my phone wont charge or turn on or even be in fastboot mode... please help
Click to expand...
Click to collapse
Did you get this to work?
Based on your post count, this is probably a stupid question but:
You tried charging in an outlet (not through computer), right? Any under-the-hood work makes my Bionic run hot and burn through the battery.
More technical: I read somewhere that someone upgraded to windows 8 and fastboot stopped working. Windows 7 fixed the problem (if you're saying that fastboot is the problem, not Vol - & power button recovery mode).
Were you in the process of rooting?
LJ6782 said:
Did you get this to work?
Based on your post count, this is probably a stupid question but:
You tried charging in an outlet (not through computer), right? Any under-the-hood work makes my Bionic run hot and burn through the battery.
More technical: I read somewhere that someone upgraded to windows 8 and fastboot stopped working. Windows 7 fixed the problem (if you're saying that fastboot is the problem, not Vol - & power button recovery mode).
Were you in the process of rooting?
Click to expand...
Click to collapse
I am kind of having the same problem. I recenty got a droid bionic where I had to replace the LCD screen and battery since when I got it it did not have a battery with it. I got an NON-OEM extended battery and every thing was working fine for three days. In that time I was able to upgrade everyting to the latest software, fireware, and Android version (4.1.2 JB) but after those three days the phoe woould not power on. When I plugged it into my computer and tried, the white power light would just blink at me. when I unplugged it from the computer and tried it would not even come on. I thought it was the battery so I sent it back and got an OEM extended batter and a OEM dock/charger. When I got everything I plugged it all in and the screen came on with the Motorola M logo and then showed me a picture of the battery at 5%, so I let it charger over night. In the morning I pressed the power button while still plugged into the charger, the phone light up saying the battery was at 100%. So I took it off the charger and tried to power up. Nothing happened. I plugged it into my computer and the white power light came on and stayed solid but still no power-up. I just tries the Volume Up/Down power while plugged into the wall charger and I can get to the recovery screen and try the normal boot up, I get the Motorola M Logo screen, I just now tried recovery and the little Droid just showed up with its stomach with a red triangle and an ! in it and is just sittin there. and now it when back to the Motorola M Logo screen then the battery screen. Does this mean mine is bricked as well? Please some one help.
Bumping because of no help yet. I can access the recovery screen but does not seem to help any, it also has to be plugged into the wall charger for this to happen but I can not power it up whether it is plugged in or not. Please Help someone so I can get this figures out.
Alright strange thing to try, plug it into your computer, while plugged in take it the battery, give it a minute and put it back in while still plugged in.
Sent from my XT875 using Tapatalk 2
Did as you suggest but when I took out the battery. the white light stayed on. Still could do nothing. Waited 2 minutes, put the battery back in and still nothing. All I get is the white light staying on. I unplug from the computer, the light turns off and still nothing, not even the recovery screen will boot up.
Can you get to the fast boot option by holding both volume buttons and power
Sent from my XT875 using Tapatalk 2
B.E.McAllister said:
Can you get to the fast boot option by holding both volume buttons and power
Sent from my XT875 using Tapatalk 2
Click to expand...
Click to collapse
As long as I keep it plugged into the wall charger I can. When I go there it says "Battery Low Cannot Program Connect USB Data Cable. But as soon as I unplug the wall charger it shuts off and I can not get back to fast boot. When I plug it into the USB cable and plug into the computer, I can not get to fast boot. I just check and it says my battery is at 100%. but when I first plug it in it says 5%.
Your gonna need to charge your battery with either an external charger or the usb charging hack before you can perform an fxz on it
Sent from my XT875 using Tapatalk 2

Turn Atrix HD withouth LCD Working

Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
JVGA said:
Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
Click to expand...
Click to collapse
Have you tried charging it from an outlet for a couple of hrs first?
palmbeach05 said:
Have you tried charging it from an outlet for a couple of hrs first?
Click to expand...
Click to collapse
Yes, also tried turning it on with the charger on and hdmi on as well.
Ok, i tried using mythtools but it acts as if the phone is not connected, same as above, windows reacts as if i was connecting and disconnecting a flash drive so the phone has some response.
anybody has any idea on what i could do?
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
JVGA said:
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
Click to expand...
Click to collapse
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
TecknoFreak said:
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
Click to expand...
Click to collapse
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
JVGA said:
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
Click to expand...
Click to collapse
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
TecknoFreak said:
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
Click to expand...
Click to collapse
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
JVGA said:
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
Click to expand...
Click to collapse
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
palmbeach05 said:
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
Click to expand...
Click to collapse
Wow, i forgot the phone was there charging, after a week the alarm sounded, now it's turning on again, BUT the LCD is not, i tried disconnecting and connecting the lcd cable but did not solve it.
Another thing, after more than a week charging, only 17% charge, weird.
Maybe the LCD is not working? or the problem may be on the board.
I have this same issue. Except for the broken screen. My phone just stopped coming on. I did all the key combinations. Even opened it and removed the battery. Tested the voltage in the battery itself and it was fully charged. I tech on the Moto site told me it sounds to him like a LCD issue. I replaced the LCD and still nothing.
I plug my phone to the wall and get a green light for about 7 seconds or so. Then its off. A short time later,(couple min) it comes on again for a few seconds then off again. I plugged it to my PC and get the green light for the same seconds. The PC makes the chime that it would normally do when something is plugged into the USB. No changes done on the PC though. Doesn't try loading drivers or anything. After a few seconds, it chimes again and the green light goes out. Repeats about every 2 min.
Anyone found the issue?

Verizon Moto X 2013 Not Turning On

Hi guys, so basically a while back my Moto X (2013, 1st generation) decided to just stop working so I updated to the 2014 version, however I would really like to get my photos back off of the internal memory of my old Moto X, however it won't turn on at all.
I am not sure if it is an issue with the battery or what, but basically what it does is when you try to turn it on, nothing happens at all, and if you plug it into a charger then the green LED light at the top of the phone turns on (I have read that means that the battery is so dead it can't turn the display on) however, after a few seconds or so of being plugged into a charger, the green light turns off and I have to unplug the charger and plug it back in for the light to come back on.
Is there anyone that knows what exactly is happening and how I could fix this?
I looked up how to change the battery in it, but am not sure if that is what is wrong with the phone or what. And was wondering if I do end up changing the battery and that works, would I still have the photos that are on the phone, or would they be gone?
The phone is simply just a stock 2013 Verizon Moto X, not rooted or anything and it was running KitKat 4.4.4.
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
jco23 said:
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
Click to expand...
Click to collapse
Just tried both holding down the buttons and plugging it into my computer, both did nothing to the device. I guess I'll try plugging it in over night tonight to see if that does anything. Thanks for the reply.
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
siredux said:
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
Click to expand...
Click to collapse
agreed - using the OEM charger (cable and usb adapter) is the best way to go. 3rd parties adapters do not generate enough power.
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
SlenderCraft said:
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
Click to expand...
Click to collapse
Green light usually means dead battery. See if Motorola will replace.
Sent from my Moto X using XDA Free mobile app

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