Had Note 5 for 10 days. Screen glass sucks. - Galaxy Note5 Q&A, Help & Troubleshooting

Well I do not know actually what should I say. Everything about this phone was amazing me until I discovered by the mere chance whilst sitting under light and screen was off that there are some tiny scratches within my fingerprints on the places of typing on the keyboard and I type normally and never used my nails or the spen while chatting. It looks like some stuck stains or more like internal scratches rather than actual scratches. When I cleaned the screen hoping that this would go off I was very happy because when the screen was cleaned, these so called non removable stains or internal scratches never appeared but after chatting for a few while and checking it back under light within my fingerprints, i saw them. Im a little bit perfectionist and this issue is really minor but I would like to hear your experiences.
With all due respect.

Sooo you are complaining about fingerprints on your phone that wipe off?
Sent from my SM-N900P using Tapatalk

DAvid_B said:
Sooo you are complaining about fingerprints on your phone that wipe off?
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Click to collapse
I thought the same thing about this post then I decided to take a look at my screen under bright light, and sure enough there are tiny micro scratches in the areas where you use the keyboard and even one in the dead center of the screen. This phone hasn't been dropped or abused and I have had it less than a week. Go look in a very bright light source (screen off, angle the screen towards a light bulb or other bright light source) and I bet you find scratches all over yours too. They are not noticeable with general use but wow, what gives gorilla glass 4?
---------- Post added at 11:07 AM ---------- Previous post was at 10:15 AM ----------
Update: It bothered me enough to see those tiny scratches that I just went and got a glass screen protector from the Verizon store. Now, after installation the microscratches cannot be seen and no more will develop. Peace of mind, but that is bothersome.

Yeah I've always had a screen protector on all my phones from day one. Bought this phone on a whim and ordered some cases from amazon a few days later. I thought gorilla glass was super tough, but I noticed micro scratches under bright light and decided to install the free screen protectors that came with the cases just to have something on that better than nothing. Normally I take the phone straight to ghost armor and have them install one.
If you are running without a screen protector I seriously suggest that you get one. Judging by how fast the screen got scratched. It may be really noticeable within a few months time

Related

Displayglas failure on the left and right edges

Hey community i own two Nexus 4 devices and both have the same problem... Two different bags and one SGS 3 were needed to recognize the problem specially on N4 devices. The left and right curved edges and some parts of the rest of the display are very sensitive of wear.
How I recognized this?
I wanted to clean my display.
If i breath on it, spots will appear who wont mist that much than the rest of the display.
This spots are not removeable and susceptible for dirt and fat fingers / fingerprints.
The SGS 3 , that has the same curved edges hasnt got this problem althrough it has the same kind of glas : gorilla glas 2
My first N4 had this problem on the left side to the middle of the display where i scroll the homescreens with my finger.. My second N4 has it symmetric on each side after 2 weeks. A displayprotector holds back the wear of the rest of the display.
I sent an email to google and reported about my problem. If you have recognized the same kind of s**t , please post a reply and where these spots appear. THANKS
Most likely the oleophobic coating is wearing off in those places. It happened on my Galaxy Nexus and its starting to happen on my Nexus 4. I have a bumper on so the edges are fine. Its wearing where it rubs against my pants pocket.
No problem here after 2 months +.
@ el daddy : sorry but this normaly happens to a 1 year old device. mine are one month and one week old. and that homescreenscrolling causes such spots.. in light use after one month.. like i said... SGS 3 same glas, same curved edges, havnt got that problem
-creez- said:
@ el daddy : sorry but this normaly happens to a 1 year old device. mine are one month and one week old. and that homescreenscrolling causes such spots.. in light use after one month.. like i said... SGS 3 same glas, same curved edges, havnt got that problem
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Click to collapse
I don't get why you are condescendingly apologizing to me. I was just telling you what was happening and that it's happened with my last two phones. Yeah it's annoying, but there is no time frame on when it should or shouldn't happen. It doesn't matter if it's brand new or 5 years old. Enough friction will cause wear.
AW: Displayglas failure on the left and right edges
and thats the point. one month light usage. and the finger causes enough friction to wear the screen like a streak of 1 cm * 4 cm from the edge to the middle? i cant imagine
Sent from my Nexus 4 using xda premium
same problem
i am getting this on about a quarter of the screen, where the coating has obviously worn off. it must be from going in and out of my jeans but ive only had it for 12 days. kind of a shame, its most noticeable in bright sunlight, with low screen brightness.
do you think putting a screen protector over top would even out the appearance of the coating and hide the area where its rubbed off?
AW: Displayglas failure on the left and right edges
yes a screenprotector helps to hide the worn spots. This afternoon i will post some pictures of the screen that will proof that this problem is caused by a manufacturing failure.
This are pictures of my second 1 and a half week old device. If i hadn't put a screenprotector on the display, the half of the screen would be rubbed of now.
In this picture you can see where the worn spots are.
http://www.abload.de/image.php?img=p1000418-12wrs3.jpg
Now I will show you pictures from each side of the phone.
Left:
http://www.abload.de/image.php?img=p1000414dgpob.jpg
http://www.abload.de/image.php?img=p1000412byug4.jpg
http://www.abload.de/image.php?img=p10004168kugv.jpg
Right:
http://www.abload.de/image.php?img=p1000413fruta.jpg
On each side the simmilar wear with that not worn spot in the middle of the ledge.
Such a symmetry isnt caused by natural wear... It is caused by a differend degree of hardness all over the glass.
http://www.abload.de/image.php?img=p10004021yoz5.jpg
new picture
All your links are broken but it doesn't matter anyway. I'm honestly failing to understand the problem here? It's just the anti-finger print coating which is laughable at best at doing what it's supposed to do anyway. The only time you notice it wearing off is if you breathe on the phone.
You got any pics? the ones 2 posts above mine say they permission denied
I've got an old sgs that I never put a case or screen protector on and carried round in my jeans pocket for over 2 years without any wearing out of the screen coating. I've got a six month old razr maxx again with a perfect screen even tho it's been in my pocket without a case or screen protector. I've got a 6 month old n7 that I use all day long every day and which is constantly in and out of a neoprene sleeve that has a screen as good as the day I bought it, which hardly shows any finger prints and which I clean about once a month if that.
Contrast that to the 2 month old n4 that has half it's coating missing (although not in a pattern that could be caused solely by wear - it looks more like it was never applied correctly). I have to wipe the screen clean every time I use it and five minutes later it's filthy again, but only on one side - the other side is pristine. The dirty side is noticeably rougher too when swiping. In daylight the finger grease is enough to obscure the screen, so that I feel the need to clean it.
It's clearly either faulty or not fit for purpose. My gut feeling is that if applied correctly to a properly prepared screen, the coating should not wear off in normal use.
I really feel for you guys but there's no way to determine if x or y phones coating will wear off. I don't know if its the specific coating that Google uses or what but this has been known to happen on the nexus s and the galaxy nexus as well. As for your jeans... Jeans are actually very abrasive as they attract dirt and soot into the fibers and it acts almost like a strop on the glass repeatedly taking it in and out of your pocket.
I don't trust the glass on any of these devices and though the screen feels really nice on this phone... One of my RMA phones shipped with a big dot of a scratch or defect in the screen right from the factory. I never use any of these devices without a screen protector. I use bse as they mostly preserve the feel of the screen sans protector but if you want a less worn screen... On any phone I would suggest that be one of the first things you get for your phone.
Sent from my Nexus 4 using xda premium
AW: Displayglas failure on the left and right edges
Links working enjoy the pics
Sent from my Nexus 4 using xda premium
Mine's exactly the same even down to the not worn spot in the middle of the edge. From how I use and carry my phone there is no way this is caused by normal wear and tear. My replacement arrived this morning so I will see how it compares tonight.
AW: Displayglas failure on the left and right edges
I think these little bugs are caused by the low price of the phone. reducing the costs of a phone causes bad quality...
Sent from my Nexus 4 using xda premium
Picture from my old phone:
http://www.abload.de/image.php?img=p10003696uu5c.jpg
Homescreenscrolling caused this

Spigen Flex HD - Application

Hi all,
Fitted my Flex HD protector (front and rear, pics below)... Rear fits great height-wise, but a bit short width-wise, not bad in general though... Quite good at applying these protectors and I got it without a single bubble
Front one though was a different story... It was my first ever wet-protector install and I'm not entirely sure about it. The fit is GREAT! Just not sure how well my actual application has gone...
Anyone installed this specific protector on this phone and able to offer any advice on whether the bubbles shown will work themselves out over a few days as it says they should? Doesn't seem to be any dust below, just bubbles
Thanks!
They'll go away. It took mine two days to disappear. the first day I saw a few and tried to move them out and by the second night I couldn't see any bubbles.
you can always take it off and re-install. The pray that comes with it does not work as well as a small bowl of water with a drop of dischwashing soap. Make sure your fingers are good and wet and they with some practice you should be able to get much less bubbles right away. I am a perfectionist and it took me 4 applications to get it perfect. I had zero bubbles as soon as I was done and it took about 1 day for the excess moisture to dry for a perfect application. No hair, dust or bubbles. Surpirsingingly, I really like how this SP feels on the phone, and I always have used tempered glass.
The good thing about a wet application is that you get second chances, unlike glass (at least i my experience)
good luck
Mine looked the same as your's OP, by the end of the night most of the small bubbles were gone. Really hoping the rest of them work themselves out over the next few days. Most comments I've read say they do, so I'm optimistic as I am a perfectionist as well. Can't stand the sight of bubbles or blemishes in my screen protector.
DrkGhst87 said:
Mine looked the same as your's OP…
Click to expand...
Click to collapse
I see the orange peel effect and i have ordered this screen protector does the effect go away over time? is it a matter of stretching as much as possible during application with the card?
Thanks all
It seems that after about 12 hours it is looking a lot better, not quite perfect yet though
I also see now there are a couple of bits of dust (I made the mistake of putting it back down on the sheet after taking it off initially to clean the screen again)... Surprisingly though the bits with the dust aren't the worst bubbles, in fact they're not very visible at all
Will give it a few more days then maybe post some more pics for people to see what it is like
It took mine about a week for all the bubbles to work themselves out, but now that the did I can't even tell I have a screen protector on my phone. Really happy with the front protector!
I'm gonna have to redo it as it has dust from when I put it down
But yes the bubbles in general surprisingly are sorting themselves out
Anyone think their screen looks slightly yellowish hue after installing this? I don't recall how mine looked before so I'm really hoping this is so and it's not my actual screen. If it's my screen then I will be exchanging if because it's quite irritating. And it's perfectly white when I hold the screen at an angle instead of dead on.
Sent from my SAMSUNG-SM-G925A using Tapatalk
This is smooth to touch,right?
beda_boy said:
This is smooth to touch,right?
Click to expand...
Click to collapse
Yes
Sent from my SAMSUNG-SM-G925A using Tapatalk
---------- Post added at 12:16 PM ---------- Previous post was at 11:49 AM ----------
So anyone notice the screen looking yellow after installing this?
I would simply take mine off and determine that way but then I would have no protection afterwords. So any help would be greatly appreciated.
Sent from my SAMSUNG-SM-G925A using Tapatalk
does that screen protector cover the curves???
oneandroidnut said:
does that screen protector cover the curves???
Click to expand...
Click to collapse
Yes. Covers the entire face of the phone.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Pure+ said:
Yes. Covers the entire face of the phone.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Click to expand...
Click to collapse
interesting i may have to grab one if i get an edge
Kur0ya said:
I see the orange peel effect and i have ordered this screen protector does the effect go away over time? is it a matter of stretching as much as possible during application with the card?
Click to expand...
Click to collapse
After 2 days, all blemishes and bubbles are gone. I've had several people say they had no idea there was even a screen protector on until I told them. It feels like glass and doesn't have that rubbery feel to it like how some other "wet" application screen protectors feel. I also don't have any discoloration due to the screen protector either. I can honestly say I love how it looks.
I was very skeptical at first since this was my first "wet" application screen protector. I've always used the one and done "dry" application ones. The application process was very nerve racking with all that "solution" on my phone, and trust me I was with everyone else with how my phone looked initially. But after letting it settle for a few days, I can say I'm glad I went with this screen protector that wraps from edge to edge versus going with one that only covered the top of the screen. I highly recommend it to anyone on the fence :good:
Kur0ya said:
I see the orange peel effect and i have ordered this screen protector does the effect go away over time? is it a matter of stretching as much as possible during application with the card?
Click to expand...
Click to collapse
YMMV, some people here claim it goes away but I frankly don't believe them. The orange peel effect is there and in full force even after a week. There's even a bubble that will not go away even though there is no dust underneath. I'm returning this one ASAP and I recommend against anyone buying it.
DrkGhst87 said:
After 2 days, all blemishes and bubbles are gone. I've had several people say they had no idea there was even a screen protector on until I told them. It feels like glass and doesn't have that rubbery feel to it like how some other "wet" application screen protectors feel. I also don't have any discoloration due to the screen protector either. I can honestly say I love how it looks.
Click to expand...
Click to collapse
is it possible you can take multiple front and back photos please?
ThugEsquire said:
YMMV, some people here claim it goes away but I frankly don't believe them. The orange peel effect is there and in full force even after a week. There's even a bubble that will not go away even though there is no dust underneath. I'm returning this one ASAP and I recommend against anyone buying it.
Click to expand...
Click to collapse
yeah.. I like the bubbles happen when lack of liquid and the card isnt used properly and will not come out.
where did you purchase? thoughts on skinomi full protection incl sides?
azibux1 said:
Hi all,
Fitted my Flex HD protector (front and rear, pics below)... Rear fits great height-wise, but a bit short width-wise, not bad in general though... Quite good at applying these protectors and I got it without a single bubble
Front one though was a different story... It was my first ever wet-protector install and I'm not entirely sure about it. The fit is GREAT! Just not sure how well my actual application has gone...
Anyone installed this specific protector on this phone and able to offer any advice on whether the bubbles shown will work themselves out over a few days as it says they should? Doesn't seem to be any dust below, just bubbles
Thanks!
Click to expand...
Click to collapse
I don't think this is brilliant. Those "bubbles" don't look like they'll disappear. Looks like a defective screen protector. Did these ever go away? Wonder if others had the same problem and it is a result of a faulty batch
Kur0ya said:
is it possible you can take multiple front and back photos please?
Click to expand...
Click to collapse
Here's my phone with the FlexHD on after 3 days
And I thought I did a good job. You sir are a master at installing liquid install protectors. If I were to place my phone next to yours it would look like ****, although I did install mine in the car, outside of best buy, on my lap, on a rainy day with no light, because I didn't dare put the phone in my phone or any where else for the drive home.
Oh well, good thing it came with 2 protectors. Can always try again.

64GB model. Dead Pixel on bottom right of edge panel.. Very disappointed

I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
deepen915 said:
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
Click to expand...
Click to collapse
That's not a single deal pixel.
done12many2 said:
That's not a single deal pixel.
Click to expand...
Click to collapse
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
done12many2 said:
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
Click to expand...
Click to collapse
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
Click to expand...
Click to collapse
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
deepen915 said:
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
Click to expand...
Click to collapse
Yeah, thanks for affirming that. I'm pretty sure they did the whole thing as a huge cost saving measure. It damn sure wasn't an improved method to install.
If you compare the savings between the difference in cost for the little plastic liquid spray canisters they provided and the supposed new and improved cheap alcohol swabs, Zagg just made out like a bandit.
Their packaging and marketing keeps getting better and better, but their quality and service keeps getting worse and worse.
done12many2 said:
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
Click to expand...
Click to collapse
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
deepen915 said:
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
Click to expand...
Click to collapse
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
done12many2 said:
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
Click to expand...
Click to collapse
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
deepen915 said:
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
Click to expand...
Click to collapse
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
done12many2 said:
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
Click to expand...
Click to collapse
Got another one and did it again. Lint is gone now but got some micro bubbles. Let's see if it goes away. Not noticeable when screen is on.
Also even with no Zagg. I noticed some screen blemishes. Like it seems cloudy in some parts. I put brightness all the way while I was wiping it down to prepare the Zagg install. It's very noticeable. I may need to get my phone replaced again smh.
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
done12many2 said:
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
Click to expand...
Click to collapse
Yeah the Zagg is good enough for me.
And yeah I can see the cloudiness when scrolling on a white page in Chrome. I really don't want to have to exchange it again but may have to if it is really annoying me over the nextra few days.
It's like gray smudges going diagonally on the glass. I can't tell if its on the actual amoled panel or glass.
i have dead pixel on my Galaxy S6 Edge Plus
got the dead pixel after 4 Months using the phone.
how did i get a dead pixel??? i don't understand.
https://www.youtube.com/watch?v=_JbgaYIfdZo
seem's very small
do you think i should repair the phone?

Fingerprint smudge

Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk
I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Microfiber-Cleaning-Cloths-Computer/dp/B008FPTID2/ref=sr_1_13?ie=UTF8&qid=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.
GallardosEggrollShop said:
I play a lot of Real Racing 3 (1-2 hours a day sometimes less) I have not noticed any fingerprint smudges that would not wipe away. My recommendation would be to get Eye glass or lens cleaner and a microfiber cloth. Wipe it down and see if that helps. I use https://www.amazon.com/Absorbent-Mi...=1507123733&sr=8-13&keywords=microfiber+cloth
They have been working great so far and I use them to wipe down everything with a screen. Just remember to wash them frequently as well. I just throw mine in the laundry and then hang dry them.
Click to expand...
Click to collapse
I use a microfiber cloth and even after wiping it as still there. After cleaning just barely noticeable but comes back badly later. it's bad enough that it looks like dead screen
Sent from my SM-N950U using Tapatalk
Maybe you somehow wear off oleophobic coating, some chemicals will do that either when somehow deposited from your fingers or when cleaning.
https://www.phonearena.com/news/Ole...e-what-to-do-if-the-coating-wears-off_id65974
Either try Samsung service center to fix it, or try fix it yourself. I use screen protector, so never experience it myself and I don't see this being mentioned too often, so I wouldn't even begin to speculate why it happened to you.
cant seem to post images and links here, so please just add https:// to this "imgur.com/a/oLaeF"
i've also got one unit with "smudges" on it after having the phone for just 2 days. i had to argue yell and get mad at Samsung technician when they said it was "normal", and I wasn't covered by the 7 day replacement warranty. "smudges" aren't noticeable when screen is on, it's more visible in black screen/screen off. i had to get the screen dirty with my finger natural oil/dirt, to give emphasis on the "smudges". i also used my other phone's camera flash to make it more visible. i've also tried putting those oleophobic liquid protector but it didnt help at all. the pictures i posted were after i applied the liquid so you be the judge.
is "smudge" the right term? not sure bout calling it a stain too. coz it's more like oil... just like when you put a drop of oil on a paper towel.
I actually have that as well, mine is on the Volume button up area the size of "a index finger". While wiping with my microfiber cloth, everywhere is smooth except that part, when I wipe I don't wipe it hard at all since the day I got my hands on it. I believe it's a defect right out the box and I don't use any screen protector.
I just saw your image Pryor06 except mine is not noticeable both on and off screen but it can be felt when wiping. Any conclusion?
Have you guys tried washing it under water with soap?
i actually haven't noticed any difference in the "texture"(?) of the screen. all felt smooth except with the visuals/optics of the screen when screen is off/black. i was on the bus on my way back home when I noticed the smudges under the sunlight. I had no cleaning materials that time, so for the meantime I used a little of my saliva:angel: on one part of the screen's problem. The surrounding part got clean, except the part with the issue. After I got home, I used alcohol and wiped the phone clean, thoroughly but gently, before applying the oleophobic liquid protection. "Smudges" were also around the bottom left, bottom center, bottom right of the screen but not as worse. I thought the top middle part smudge was enough evidence for me to claim warranty.
Blecap, try using white light from a phone camera to check your screen. Not sure about SG, but if you could get it replaced for warranty then go for it. Otherwise, I think all Samsung Note 8 have Concierge service, wherein our phone's screen is under warranty for free replacement of screen+labor for 6 months from date of purchase.
I had to be careful in handling the phone since day 1, because I wasn't able to get a screen protection. It's hard to prove and claim warranty here in the Philippines. All Samsung have to say is it's the fault of consumers, or normal wear and tear, and customers don't have anymore options. I've experienced it first hand, remember the screen lifting/bubble on Samsung Note 5, I was one of the victim. They blamed me for moisture getting in to the phone when I swear I haven't dropped the phone in any liquid. That's why I didn't even want to risk washing the phone in soap and water even with the IP68 of Note 8. I don't want to give Samsung an excuse to blame me again.
I actually was having double thoughts if I would surrender my phone for replacement warranty. I believe it wasn't affecting the phone's performance, so I thought I should just suck it up and live with it. But no, call me nitpicky/demanding/hard to please, but I just had the phone for barely 2 days, and with a price tag of almost $1,000, I know we should fight for our rights and demand a quality product. From my research before getting the phone, the only issue I read was the screen "bleeding" on the sides. Maybe that's why I wasn't that too observant on the smudges when I was checking the phone before they release it to me.
I usually just lurk around forums, but I decided to make my account here to warn others that such issue exist. It's a beautiful and powerful phone I have to admit it, but buyers should we aware and check carefully before spending their hard earned money.
Very unlikely
I do not believe you can wear off the coating so easily. Heavy gamer here. Switched to the Note 8 recently but gamed hard on the S8+ as well for months before switching. This includes games that required swiping constantly. The screen on that S8+ is still pristine.
finch0812 said:
Has anyone who plays a lot of games notice a smudge that just will not go away? I play injustice 2 a lot and 2 spots on screen where my thumbs are usually it looks like I have worn away a costing on the glass. I can buff with a cloth but you can still see them as you turn phone in right light. I'm not trying to be nitpicky but it's not even month old and paid slot of money. I'll try and post pics when I get home and have access to another camera
Sent from my SM-N950U using Tapatalk
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hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?
lemmorzurcusana said:
hey i have the same problem.. i cant remove the smudge. im a pubg mobile player and my screen where i put my thumb have smudges what did you do?
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Returned mine
Best thing is to use a non-alcoholic wet wipe and clean the screen then use a clean microfiber cloth.
Samsung S9 Plus Fingerprint Smudge
I am using Smasung S9 Plus and I don't know what is the proper name for it but i am facing same issue.
Temp Solution : It gives you temp solution by using Touch Screen Wipes and Dry Cotton clothes .
but after one or two days it comes again so i am waiting for permanent solution.
Same problem here and I'm not a gamer.... I bought a cheap screen protector a not so good solution.. I think it's a quality control issue on some screens

An Ongoing Chronical Of The Whitestone Dome

I have read many mixed reviews of this glass screen protector here, on other forums, and on Amazon.
Amazon's the best, IMO, because you're reading product reviews from real everyday normal folks from all different walks, so the compilation of reviews includes the whole range of skill level.
Inarguably, the Whitestone Dome Glass protector is probably THE MOST difficult to install, save the fact that the kit includes an allignment jig that helps installation inmeasurably. I recently did this (this evening) and can't imagine attempting this without such a jig, though I understand similar UV activated glue is available to use with separately sold glass protectors.
So I'll start with some background info to set the scene for accuracy...
I'm a landscaper by day, but a jeweler part time. That means I chunk heavy crap around all day long like a farmer, but on the weekends I show off my dexterity like a watchmaker.
That's important, because this installation requires steady, confident hands, much forethought, patience, and it ain't cheap!
Sooooo...
Let me say that I was really nervous. I already accepted the idea that I might have to decide whether to purchase another one or go a different route and just choke on losing 45 dollars.
I watched 8 YouTube videos on installation, including one completely failed installation, and a demonstration on the removal of one.
The package arrived today but was outside the house in the cold. Of course I wanted to pop it on immediately, but figured that it should warm up to temperature first.
During that time I prepped my table. I used a marble to see if it was level. During preparation, i also prepared myself for the possibility of failure. LOL!
I layed out all of the items like I was about to perform surgery.
CLEAN, CLEAN, CLEAN!
Use those dust removal stickers! Even after you let the glue fall and remove the "bridge", check again for dust.
Don't flail about to much. That simply stirs up dust.
"Relax", is the best advice I can give. Peeling the backing off the glass from underneath it so dust that's in the air doesn't land on the inside surface sounds like a logical idea, and you should, but static from peeling it can become a pain.
If you're calm enough, you can do this just like the videos.
I wiped the edges after the first and second curing with the UV light. I did end up with excess flow out one side, and on the other side during the second wipe down, I had an ever so tiny bubble (if you'd even call it that) on the edge. The bubble was from wiping away the partially curred glue, which pulled a tiny, TINY bit out. (Literally one third the size of the exposed part of the SPen tip.)
I remedied this OCD-killer by using a toothpick dabbed in what remained at the top of the glue tube and simply touched it to the edge, which sucked it right in to fill the tiny void.
I used the UV light several times with the idea that it simply couldn't hurt to do it as often as I could.
My screen literally looks like a perfect install. Absolutely fantastic, as Sakitech would say!
I would say the skill level required for this is about average, but you really have only one chance to get it right, and there are a few steps that need to be followed perfectly or else they can trip you up.
Watch those videos. Many show people doing an imperfect installation with decent or good results, but after watching several you'll see just how to avoid mishaps.
On a different note, I did notice something very strange while utilizing the UV light; there is a weird shape in the center of the screen that shows up under the light. I have no idea what it is, but it shows as a slightly different color in the center third of the screen, nearly full length with rounded corners and perfectly symmetrical. I'm assuming it's an adhesive beneath the screen for the interactive SPen screen? I dunno. Kinda neat.
Anyway, after reading reviews stating problems with lifting of the edges of the Whitestone Dome, I figured I would contribute here by checking in and giving updates as to the longevity of this very beautiful, but slightly expensive and fiddly (to say the least) installing screen protector.
Feel free to ask any questions.
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
AddictedToGlass said:
O.K., so not a month, but 3 weeks later:
Bear in mind that I do NOT abuse my phones. I do tend to coddle a nearly $1000 phone.
So far the screen saver has been great. No lifting at the corners like others have experienced.
I have my Note 8 in an Amovo wallet case- Good stuff; check it out on Amazon.
I remain thrilled with my Whitestone screen protector.
I certainly cannot say that I don't notice that it's on there, but it's only the edges that I can see. While I'm immersed in actually using the phone, I notice nothing at all.
I'm now considering getting one for my S8+, which currently sports a cheap edge adhesive glass screen saver that feels like there's room to slide a business card under.
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Click to collapse
Same here with mine. Very satisfied. Nearly 3 months now and it's been rock solid for me.
Same here, great bit of kit.
Agreed - I love my Whitestone. It picked up a scratch, and I used the new warranty facility to replace it. It's not exactly cheap (around £20) to get the replacement, but it's better than having to buy one at full price.
This one ended up being a little more fiddly to install, but that was my fault - I allowed the LOCA to flow too far towards the bottom of the device before dropping the glass. I had tiny cluster of bubbles near the power switch which I worked out with some patience, and I also ended up sticking the jig together because I cured it for too long before removing the phone. However, the overall result is better than my original install, and I haven't had the touch up the edges of this one at all.
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
jooniloh said:
As much as I want to use the whitestone, I have some pretty big issues with it right now. For one, the glass is unnecessarily big. If the flaps that went up around the top were just a little smaller, it'd be compatible with so many more cases. The other issue is the type of glass their using. I don't know what it is, but it collects oil and gunk REALLY well on the surface of the glass (not the edges). I especially notice it on colder days (which we have plenty of in minnesota), but it's like the oil builds up into a thick layer that I have to wipe off with a cloth. All my whitestones have been like this. I ended up ordering a cheap full adhesive protector from amazon, and even though it has that STUPID black border and doesn't stick at the edges properly, it's sized way better than the whitestone and the glass feels of a much higher quality.
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Click to collapse
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
sefrcoko said:
Strange, no oil/grease issues like that with mine and it's plenty cold here too (unfortunately!). I haven't even had to wipe often for fingerprints and stuff. Not sure what would be causing that type of problem.
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Click to collapse
Agreed - I would say it has one of the better oleophobic coatings.
StevePritchard said:
Agreed - I would say it has one of the better oleophobic coatings.
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Click to collapse
Maybe I've just been getting bad batches? idk.
I've had no problems with mine. Looks and works great! My wife's has started to come up on a corner. It's because she was mishandling it and not realizing what she was doing. All the warnings that we are aware of she is basically unaware of because... I don't know. It's still working for her and doesn't bother her. I don't plan on using another brand when I have to replace hers.
After 3 months the glue went bad on mine and started peeling on a top corner, then it went down both sides over night. Frankly at £40, it needs to last a lot longer for that money.
So;
It's mid August, 6½ months after the installation and it still looks great.
To be fair I have to mention that I do have two phones I use on a daily basis, but the Note is used for many more hours a week as a tablet as compared to my naked S8+, which I really only use to make and take calls.
In other words, the Note sees a lot of touch screen activity.
The Whitestone is holding up much better than I expected, given all the problems I've read about it. I do have a very subtle problem spot on the right side edge right in the middle where it has started to bubble. Though it's really only visible at certain angles, and quite small, my OCD magnifies this visual defect a great deal for me! When I hand over my phone to someone (always reluctantly...LOL) to view a picture or an app, I still get compliments on the screen protector, and no one has ever pointed it out to me. (It is very small.)
IT HAS DONE IT'S JOB...
-At least once, because there's a small scratch in the surface of the glass. Again, another thing hardly noticable, but if it were in the screen itself of my Note, I would be very upset. (Give me 6 more months to get to the point where it's perfectly acceptable for this handheld device to show signs of use.)
A CORNER DID START TO LIFT...
Last month, the upper right hand corner developed a very small bubble. I knew right away from what I've read that this might be the start of the end of this screen's life. But I continually massaged the screen down many times, and it actually worked and resealed.
My take on this is that firstly, it's been ridiculously hot in my region. That might've helped with resealing. But secondly and most importantly, I never allow dust to get near my phone.
Dust is the enemy. A single microfiber particle between the screen and glass cover might've made resealing impossible. People pop their phones in their pocket all the time, and because the phones are dust proof now, it's even easier to take for granted what they are exposed to. As soft and protective as pockets are, they expose phones to a lot of dust. (Look at the lint trap in a clothes dryer!)
IN CONCLUSION...
I'll keep monitoring this thread to answer any questions, but I'll probably only post an update of when the Whitestone finally needs to be replaced. At that point I'll probably throw some photos up before I remove the old one.
As far as I'm concerned it has already exceeded my expectations of longevity, and I'll gladly be getting a replacement when the time comes. But I will continue to try to get the most life out of this one despite the small lift on the edge.
BTW...
The "problem" side of my screen is where it had less of the LOCA bleeding out of the edge during installation. Even though the puddle of adhesive was dead center when I dropped the glass on, when I wiped the excess from the edges, the right side had less run-off. Right now I'm wondering if I wiped the excess off of the edges too soon. During the next installation, I'll be sure to give more time for the glue to stay where it needs to.
COMPARED TO NO SCREEN PROTECTOR...
Well, I never, ever, ever have used any of my smart phones without a screen protector. But I finally grew weary of the cheap crappy edge-adhesive glass protector I had on my S8+, and threw it out! The screen would often not register touches, etc, and was an under-screen dust catcher. I havn't bought a Whitestone for it yet because I spend so little time using it that I keep forgetting. So for about 4 months, I've been using my S8+ with no protection save a case that does have a screen flap (like a wallet).
I have a small rub mark on the screen, hardly noticable, but it's there.
If and when I purchase a Whitestone for that phone, I'll post here as to whether or not the LOCA actually hides that mark, as I've read in other threads that it can hide existing scratches presumably because it fills them in (makes sense).
A FINAL PLUG FOR THE NOTE 8...
I doubt the NOTE 10/X will wow me enough to drop my 8 like a wet sock and bolt to the store. I do figure that it'll be feature-packed since the advances of the 9 weren't anything crazy special. But I'm far from tired of this phone and given what I paid for it, I expect I'll have it long enough to have to perform the inevitable battery replacement surgery before I finally upgrade.
I believe the Whitestone protection will help me stay that course. :good:

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