Database Develop

has my vibrator gone bad?

my phone won't vibrate when it turns on or when receiving texts or calls. even if i switch it to vibrate it won't. if i shake the phone a bit before i make a panel selection i get a click from inside the phone when i select the panel. it's like it wants to work but it won't work all the way. anyone else had this problem? if so how do i fix it? this is frustrating. thanks for any help
EDIT: (just so you don't have to search through the whole thread)
Found out that the problem was HTorch. I used it for only a few minutes on high power and it melted the Led on top of the vibrator motor and locked it down. Heed these words, comrades. Take special care not to use htorch on its bright setting. cheers

if hardreset dont do anything then
i would say that it's a hardware malfuntion
which require service

I thought this title was referring to something else

BuddyLee said:
I thought this title was referring to something else
Click to expand...
Click to collapse
me too!
There's a thread where someone else had the same problem, more than likely the motor has burnt itself out or the weight/cam has dropped off the end of the shaft (LOL). More than likely a return to SE/your provider to get it fixed.

God you just jinxxed mine! Vibration is dead now. Nothing on calls texts or anything. Even when I go into sound panel to test it doesn't work.

Just done a hard reset and nothing.
Looks like a service job already....

guru_fordy said:
Just done a hard reset and nothing.
Looks like a service job already....
Click to expand...
Click to collapse
I had the same problem and in the end had to get a replacement.

I sent my X1 to service last week because of the same problem.

christ... that sucks you guys! i'm gonna attempt to open mine up and see if what squidgyb said about the cam falling off the motor might be the case. report back later

what i found is not pretty....
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that piece that looks crooked with a yellowish square piece on it shouldn't be crooked. it should only be occupying that blue rectangular space. it seems to have overheated and melted itself out of place. if you look here:
http://www.youtube.com/watch?v=AWDurQrRt-Y&feature=related
at 2:26 you see what it should look like on the right side of the camera. it's new resting place is (guess where ) snug on top of the cam and motor. it's locked down. i would just like to know what it is and why or how it overheated. it seems like a simple fix... if i knew where to buy that black plastic thingy that is now melted. i just figured this was some interesting info to share. i really can't go without my phone for however long it would take for them to repair and ship it back to me so if any of you know of a place online that i can buy xperia parts, feel free to post a link. thanks you guys

that's the one...

Good job in finding out what it was. However, I didn't pay good money to fix it myself so it's going back to O2

O2 have no stock and are giving me the 'sometime next week' crap again. Then he said go into a shop and see if they can fix it as it may be software.
Looks like I will re-flash the ROM back to normal and then bring it into a store. Then it's either send off for repair or wait for stock. My Jedi senses are telling me that I am going to kick off very soon....

i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back

Vodafone or O2 figurine?

figurine said:
i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back
Click to expand...
Click to collapse
best thing really, you don't expect to pay all that amount of money for a phone that is 99% working. This is my first SonyEricsson that I have sent back within 3 weeks for a hardware fault.

mine is an x1i unlocked from the uk and i'm a kid in the u.s. on t-mobile lol. wish i did live there though. that'd sure be swell

really though, these ARE the first on the market so ppl shouldn't expect them to be without their flaws just as with any other high-end item be it phones or game systems. time must be allowed for all the creases to be ironed out.

Good luck figurine lol
And yes I do expect problems and I am not that mad with SE but O2 should be able to support their customers in a reasonable timeframe as we paid good money for them....

that wasn't aimed at you guru... it's these ppl that make a big deal about having to send their phone back within a few weeks of getting it due to hardware or software issues. It's to be expected. they should wait a few months until the bugs are worked out or something

[Q] Is this considered physical damage/abuse?

Hey guys,
My warranty for my captivate ends 08/23 and my phone has stopped charging.
I checked if it would charge with different USB cables and chargers but it still won't charge. So I guess it's a hardware problem.
The phone was dropped once probably from 5 ft. to rough concrete(Im 6'1 btw).
I had a skinomi screen protector since I had this phone so the screen is fine.
It has some minor scratches around the phone but you can hardly see them.
The scratches in the pictures below is what's making ask this question.
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I would like to know if AT&T would consider this physical damage? Don't want to send the phone and be charged because of this.
Also I have a Device support center in my area.
Should I replace it by phone or should I visit the support center?

Well, that one is pretty iffy. My experiences with AT&T is that if you take it to a support center, it really depends who happens to be working the desk. They could look at it and replace it, or tell you that it is too damaged and "abused" and you are basically out of luck. Over the phone may work a little better, because you could mitigate (or bend the truth, whichever phrasing you prefer) the amount of damage, and the call warranty centers *seem* to replace just about anything. So it's really up to you.
Also, did it stop charging before or after you dropped it? That one could matter. You could also lie ahem bend the truth.
I replaced my hard bricked Cappy yesterday at a customer support center, they looked at it for 2 minutes and then decided it was "dead". So if that's anything for you, take it or leave it.

I dropped it months before this problem started. Ill probably go tomorrow to the service center. If they can't replace it ill just hard brick it and replace it over the phone.
Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same issue with a return then got a case (body glove) dropped it several times aand no visible damage. At any rate I ended up having to do the return over the phone.
Edit: also, with the case on my phone has been thrown atleast 20ft down an asphalt road with no visible damage still. I didn't throw the phone by the way. Long story lol.
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.

agv03 said:
If they can't replace it ill just hard brick it and replace it over the phone.
Click to expand...
Click to collapse
No argument there lol

No need to hard brick lol just flash stock!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.

xijar said:
No need to hard brick lol just flash stock!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Click to expand...
Click to collapse
Ive been running stock for two weeks already. My power button was stuck and I couldnt get into download mode. Then one day it got unstuck and I didn't want to take any chances so I flashed stock. Stock is killing me lol
Thanks for your responses
Sent from my SAMSUNG-SGH-I897 using XDA App

Yeah, if you really want it replaced, I would go ahead and hard brick it. Just flash a bad bootloader and you're good xD. Isn't it scary that we know how to break these things better then we know how to fix them?

I couldnt replace it cause the usb cover is broken they said it voids the warranty.
Luckily I got the mobile insurance but now I have to pay $125 to replace it.
I'll make sure to take care of the replacement

Yea that's what I said. Accidents happen though and I use my phone way too much for these things not to happen. Get a case! Bodyglove ftw!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.

agv03 said:
Hey guys,
My warranty for my captivate ends 08/23 and my phone has stopped charging.
I checked if it would charge with different USB cables and chargers but it still won't charge. So I guess it's a hardware problem.
The phone was dropped once probably from 5 ft. to rough concrete(Im 6'1 btw).
I had a skinomi screen protector since I had this phone so the screen is fine.
It has some minor scratches around the phone but you can hardly see them.
The scratches in the pictures below is what's making ask this question.
I would like to know if AT&T would consider this physical damage? Don't want to send the phone and be charged because of this.
Also I have a Device support center in my area.
Should I replace it by phone or should I visit the support center?
Click to expand...
Click to collapse
Christ. I'd hope the gorilla glass does its job and buy a protector for the rest of the phone going forward.

Htc incredible battery?

I bought this phone 2 days ago and the battery just died on me, the thing is that I charged it full and when it hits around 70% my whole phone shuts down and would not start up again. So I recharged it, and got it full and then it shuts down on me again around that same battery percentage. Can anyone tell me the problem or help me out here? I'm out of ideas. D =

Try going to your settings and checking your power options..
Settings / power / then look at your power saver it might be set to whatever level it keeps shutting down at . If this does not work let me know I have a couple other ideas but let's knock off the simple ones first
Sent from my HTC Incredible S

chrisdeger said:
Try going to your settings and checking your power options..
Settings / power / then look at your power saver it might be set to whatever level it keeps shutting down at . If this does not work let me know I have a couple other ideas but let's knock off the simple ones first
Sent from my HTC Incredible S
Click to expand...
Click to collapse
It doesn't seem to work D =

Did you buy the phone new? Any apps/custom rom that might be doing this?
Have you considered taking the phone... back to the store?

Nonverbose said:
Did you buy the phone new? Any apps/custom rom that might be doing this?
Have you considered taking the phone... back to the store?
Click to expand...
Click to collapse
Yes the phone is new.

Deterdoter said:
Yes the phone is new.
Click to expand...
Click to collapse
Any reason why you only answered 1 of my 3 questions?

Nonverbose said:
Any reason why you only answered 1 of my 3 questions?
Click to expand...
Click to collapse
Sorry, No i only downloaded skype, tumblr and facebook and also this battery showing app. and i did go back to bell today but they said no exchange on battery bc of no warranty

Deterdoter said:
Sorry, No i only downloaded skype, tumblr and facebook and also this battery showing app. and i did go back to bell today but they said no exchange on battery bc of no warranty
Click to expand...
Click to collapse
Its unconfirmed that's its a battery issue and seems very strange that a company can sell a product with no warranty.
Do a factory reset and if that doesn't fix it, physically go into the store and get refund/exchange.

It seems odd that the phone would do that it seems more like a software issue as you are getting a charge imo if it was a battery.hardware.issue it would not hold a charge at all. U can try and return it if you have a warrinty that permits you to return it it would be a easy fix. But if you have no warrinty I would say try flasshing a new Rom see what happens
Sent from my HTC Incredible S

agree, you'd butter return it and have a totally test

There are some batteries which comes faulted & it will never be good using anything. Buddy the phone is new just take the phone to the service centre they'll replace the battery. Plz do not take any chance on ur new & expensive device. Happened with me the same thing when I bought a HTC wildfire long back.
Sent from my Nexus S using XDA App

Haven't heard of this particular problem but my girlfriend bought two HTC incredible S's last summer ( one for her one for her friend / roommate). Nothing went wrong with hers but her friends had a problem where it was getting real hot and the battery actually started melting so to speak. It caused the phone to form itsself into an arc shape where if laid down on a flat surface you could stack about two or three credit cards and slide it right underneath (I wont get into how clueless you have to be to not notice your phone get this hot). We sent it in for repairs ( with virgin) they determined it was a battery issue and will not cover it with warranty . Fixed the phone and it happened again within a week. Don't even get me started on bell/ virgin policies regarding warranty repairs...
Sent from my SGH-I897 using XDA App

jakeq said:
We sent it in for repairs ( with virgin) they determined it was a battery issue and will not cover it with warranty .
Click to expand...
Click to collapse
Whiskey Tango Foxtrot!?
Anyway, battery life with virtuous affinity
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Battery Swelling Causing Screen to Bow Out

So the other day I noticed my screen was starting to get flush with the sides of my case. Upon closer inspection, I noticed my screen was starting to bow out!
Recently, I had been having some really strange battery life where the phone would die at around 50% or so, and when I would reboot the phone, it would read at about 5-10%. So I'm assuming the battery is defective, and it's beginning to expand and become bloated.
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Has anybody else had this issue? I haven't found many people so far with this issue. This is going to be my second exchange to T-Mobile; one more and I'm going to try a different device...

Don't charge it. Take a backup. Switch it off and send it back.
You really don't want the battery to vent and possibly have thermal runaway. Lithium batteries can fail quite spectacularly.
If you must charge it, put it far away from anything flammable and have a bucket of water ready.

Thanks... didn't realize the dangers could be that catastrophic...

Vent with flames come to mind, return it to HTC
In the mean time keep it somewhere always from flammable materials, in case it goes bang, i kid you not!!!!!!!!!!!!!!!!!!
John.

MinimalistChris said:
So the other day I noticed my screen was starting to get flush with the sides of my case. Upon closer inspection, I noticed my screen was starting to bow out!
Click to expand...
Click to collapse
Beautiful pics, they look very artistic but on a serious note, did you overclock, fastcharge, use a different charger or do anything with your phone out of the ordinary?

godutch said:
Beautiful pics, they look very artistic but on a serious note, did you overclock, fastcharge, use a different charger or do anything with your phone out of the ordinary?
Click to expand...
Click to collapse
Haha, thanks. The only thing I've done is run the GE ROM from Bigxie with the bundled Tbalden kernel. I don't mess with overclocking, or any other enhancements since the phone works for me in every way. Just unlucky I guess!

MinimalistChris said:
Haha, thanks. The only thing I've done is GE ROM from Bigxie with thotherwisee bundled Tbalden kernel. I don't mess with overclocking, or any other enhancements since the phone works for me in every way. Just unlucky I guess!
Click to expand...
Click to collapse
Okay don't forget to first run your stock ruu and then lock your bootloader, not have it say relocked otherwise they will surely deny you warranty.

Well HTC are using the new lithium polymer batteries, they blow up and set on fire, just be carefull with charging it!
Sent from my HTC One using xda app-developers app

MinimalistChris said:
So the other day I noticed my screen was starting to get flush with the sides of my case. Upon closer inspection, I noticed my screen was starting to bow out!
Recently, I had been having some really strange battery life where the phone would die at around 50% or so, and when I would reboot the phone, it would read at about 5-10%. So I'm assuming the battery is defective, and it's beginning to expand and become bloated.
Has anybody else had this issue? I haven't found many people so far with this issue. This is going to be my second exchange to T-Mobile; one more and I'm going to try a different device...
Click to expand...
Click to collapse
I was having the same battery issue with it dieing at 40 50% not the bloating though. I sent it to HTC repair in Houston and they replaced the motherboard and battery, works great now. Took about a week.
Sent from my HTC One using xda premium

Atrix27 said:
I was having the same battery issue with it dieing at 40 50% not the bloating though. I sent it to HTC repair in Houston and they replaced the motherboard and battery, works great now. Took about a week.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Well my 1 yr old HTC One got the same issue..im also having weird battery issue lately.from 100 to 60-50 % it just dies.Today I left my charger plug-in on my phone for the whole night, to my surprise my HTC battery swell , overheated tearing the phone apart,,im lucky it didnt explode or burn..I send it to local HTC care but lucky me im out of warranty and they told me that i will shoulder all the cost to repair it..I dont know if I will pay it and bring back my beloved HTC One to life or better buy a new phone with removable battery?/
View attachment 2778734
View attachment 2778735

Ive seen a lipo battery go off, I used to fly pro radio controlled helicopters which also run on lipo batteries and watched a poor mans £1000 heli go up in flames and destroyed to pieces, theres no blowing it out when they go, its an acid fire, if your sending it through the post I would first get a lipo safe charge bag and put it in there before posting, it could go off at anytime once it starts swelling.
https://www.youtube.com/watch?v=k9mcNvOGKtI

WoW!!!!
I have an HTC one M7
& about a month ago it start pop out just the screen on one side of the phone
it's been Swelling real slow but after reading everything you all have posted I'm tripping out
you all are talking about flames & acid fire
what if this phone does that when I have it to my face or in my lap, I'm sure that that will not end well
I did not think it was the battery until i started looking for what can make my screen pop out.
good thing I found this post or I would not have known about the flames & acid fire.
So thank you all for posting this info & saving my face/balls from acid fire

E-TARD_The_LifeCaster said:
I have an HTC one M7
& about a month ago it start pop out just the screen on one side of the phone
it's been Swelling real slow but after reading everything you all have posted I'm tripping out
you all are talking about flames & acid fire
what if this phone does that when I have it to my face or in my lap, I'm sure that that will not end well
I did not think it was the battery until i started looking for what can make my screen pop out.
good thing I found this post or I would not have known about the flames & acid fire.
So thank you all for posting this info & saving my face/balls from acid fire
Click to expand...
Click to collapse
Personally, if my phone would do this, I wouldn't even bring it inside my home again. Unstable Li-ion batteries are very likely to cause a fire eventually.

Google Play sent me a damaged Nexus 6 and refuse to let me exchange it. HELP!

Bought brand new N6 from Google Play, open it and see scratches, a minor indentation and what looks like bubbling in the back cover of the phone. Called Google and spoke with a CSR and a manager, both say Google does not cover cosmetic damage they will only take the phone back and give a new one if there is something wrong with the functionality of the phone. Has anyone else been in this situation? What did you do?
I just spent $750 on what is suppose to be a premium device. Receiving it brand new from the factory with many significant cosmetic defects is unacceptable. How can Google not stand behind their product?
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And here's my play store screen shot since people don't believe I actually have the device

I would argue until they give it to you. They can't send you a beaten up device like that and refuse to replace it... keep trying man.

People hate on apple, but it's times like this it's nice to walk in to a physical store and get it swapped.

How long did u wait from time of delivery till calling them?
Sent from my Nexus 6 using Tapatalk

Yeah, you couldn't have had it for more than 14 days yet. You should be able to return it.

You should also get purchase protection from your credit card company if all fails....

litrekid said:
How long did u wait from time of delivery till calling them?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Called them the day of delivery.

dan h said:
You should also get purchase protection from your credit card company if all fails....
Click to expand...
Click to collapse
Yeah, I just shouldn't have to go that route. A company should stand behind their product, especially an expensive one like this.

Got a pic?
G3

Pics?
Sent from my NEXUS 6

I would try Motorola as well. I mean, it is their rep on the line as the manufacturer.

Why don't you just return it? also why no pics?

iil said:
Why don't you just return it? also why no pics?
Click to expand...
Click to collapse
Returning it would mean having to wait for stock again, which is stupid. And I'll post pics later.

Just brick it then tell them it won't turn on.

Use social media to Tweeter and Facebook and you will see how quickly they will replace it for you.also, file complaint with BBB.
Ian B

Call them back and tell them you are going to dispute the transaction with your credit card issuer. Also mention that you have already posted a warning online on places like XDA etc and tell them you are going to make a YouTube video that outlines the cosmetic flaws and your experience with the Google Play Store.
I just recently did this with something car related I bought that turned out to be in my opinion defective. I called customer support and recorded the call which is legal in most states and they were pretty much douches about my issue.
I told them if they didn't make it right I would post a review of their product and customer support on YouTube and do a charge back. The girl I spoke with basically told me to do what I had to do so I did. I called my card issuer and did a charge back under there customer satisfaction policy for internet purchases. I made a YouTube video outlining the product, the defect as I saw it and then gave a detailed accounting of my customer service experience WITH the call attached. I posted it on YouTube, put the link on several car forums and emailed the company the YouTube link and forum links. With 4 business days I received an email asking me to call a direct number which turned out to be a manager at the company who apologized and made it right with me. I left the video up but did update it to say they finally took care of me.
Side note, I got my money back from the card issuer the day I called AND the company sent me a new one and didn't even ask me to return the old one. They also never disputed my charge back oddly enough. It was a $1110.00 dollar electronic item for my Mitsubishi Lancer EVO.
It works 99% of the time.

Dispute the charges. They'll either replace it or you'll get your money back.

bobbarker2 said:
Bought brand new N6 from Google Play, open it and see scratches, a minor indentation and what looks like bubbling in the back cover of the phone. Called Google and spoke with a CSR and a manager, both say Google does not cover cosmetic damage they will only take the phone back and give a new one if there is something wrong with the functionality of the phone. Has anyone else been in this situation? What did you do?
I just spent $750 on what is suppose to be a premium device. Receiving it brand new from the factory with many significant cosmetic defects is unacceptable. How can Google not stand behind their product?
Click to expand...
Click to collapse
Have you tried telling them you got it and it just won't turn on?
If they approve the claim and send you a replacement, hard brick the phone and send it to them.

I'm waiting to see pics...

I would return that's not really accetable to get a messed up device and them not offer you an exchange. I thought play store had such great customer service?