So I've had a sprint variant of the LG G4 for a couple of weeks now, but a couple of days ago I started working on it because of all the problems it's given me. First off, I live in the Dominican Republic so I contacted Sprint to unlock the phone internationally because it belonged to my sister and she used it on sprint (but then switched to t-mobile after she sent me the phone). They helped me out but I was unable to receive calls and when I made calls I couldn't hang up even though the end call button could be pressed. I investigated a bit and found a thread that was supposed to fix that problem. But in order to do any of the steps I had to root the phone first. I tried to root it but the phone gave me an autentication error #11. I investigated about that and read that I should stock flash the phone. I tried that using TOT zv5 (and had previously read to not do that if I was zv6 or above, and with the LG Mobile Support Tool saw that my phone was zv4). The LG Flash Tool said that the flash failed. Since the screen on the phone was off after it failed I tried to turn it on and nothing happened. I pulled the battery a couple of times and nothing. I connected the phone to the wall with and without the battery and nothing. Can I assume that the phone is fried or something?
josetj34 said:
So I've had a sprint variant of the LG G4 for a couple of weeks now, but a couple of days ago I started working on it because of all the problems it's given me. First off, I live in the Dominican Republic so I contacted Sprint to unlock the phone internationally because it belonged to my sister and she used it on sprint (but then switched to t-mobile after she sent me the phone). They helped me out but I was unable to receive calls and when I made calls I couldn't hang up even though the end call button could be pressed. I investigated a bit and found a thread that was supposed to fix that problem. But in order to do any of the steps I had to root the phone first. I tried to root it but the phone gave me an autentication error #11. I investigated about that and read that I should stock flash the phone. I tried that using TOT zv5 (and had previously read to not do that if I was zv6 or above, and with the LG Mobile Support Tool saw that my phone was zv4). The LG Flash Tool said that the flash failed. Since the screen on the phone was off after it failed I tried to turn it on and nothing happened. I pulled the battery a couple of times and nothing. I connected the phone to the wall with and without the battery and nothing. Can I assume that the phone is fried or something?
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same here man, after try like 10 times to restore my g4 using ZV6 tot I had no luck, I get frustrated and install ZV5:silly: after that my phone did not turn on anymore either in download mode, I still have not found anythig
manuelperro said:
same here man, after try like 10 times to restore my g4 using ZV6 tot I had no luck, I get frustrated and install ZV5:silly: after that my phone did not turn on anymore either in download mode, I still have not found anythig
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Same exact thing just happened to me
Related
Have been reading all the forums and had used the info here to put a custom ROM on my T-Mobile Wing. Unfortunately my Wing is now suffering a hardware problem and has to go back for a warranty replacement. This could obviously be a problem if it has a non-standard ROM on it. Because of this, I went ahead and grabbed the RUU_Atlas_TMO_US_4[1].10.531.3_4.1.13.37_02.83.90_Ship.exe file via the threads and attempted to reflash my phone.
I am running the flash attempt from a physical Windows XP system. My phone is fully charged. I have an active partnership set up with the phone and active via ActiveSync. I start the flash process and the phone reboots into bootloader mode as expected. The flash process gets to 1% then the phone reboots into regular mode again and the RUU reports that the flash failed.
Am I missing something?
Update: apparently I was missing something. I had read the thread indicating the phone reboots at 1% and 30% (though mine only rebooted at 1%), but I assumed it would go back into the boot loader automatically which it didn't. On a hunch I tried forcing it into the boot loader and the RUU continued. Weird.
Have you HardSPLed your phone before? If you have, you have to bypass the SPL... Rumor goes, flashing the stock RUU WITH USPL will do this for you. I haven't tried it so I don't know if this will work or brick the device.
I had my phone picked up for warranty this very day. It was running Itje's latest ROM before the 6.1 update, but it totally died on my the other day. So now I'm hoping they won't mind too much about the hard-spl ing and the flashing and the overclocking *cough*
Good luck restoring your phone though. Maybe they won't care, I'm hoping for that
I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543
DaMyth said:
I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543
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Glad to hear it worked. ^_^ I think that's the second account I hear of it working, so it must be something that DOES work.
Not to raise the dead but good thing I found this thread, worked or me too. Anyone know anything about the warranty replacements tmobile sends out? I'm assuming a refurbished model but anyone know the type o condition they are in?
The model that I got as a replacement, oh so long ago, has been working like a champ since I got it. It looked brand new, but then again, the original had problems not too long after I first got it, when the Wing was still a pretty new device.
Thats good to know, should only have to last me a month or two seeing how tmobile in their infinate wisdom lost the cell tower near my house a few months ago and contract is done on the 29th.... hello tilt!! (or touch pro )
I've downloaded from www.lg.com a software "LGMobile Phone Software Update Tool Install" and running always freezes with approx. 10% of progress-bar. (in each windows xp, vista and 7)
How long must i gonna waiting?
Same thing happened to me today.
I got it to work by rebooting my computer.
However it was not worth the effort. The tool informed that an update was available but then after a couple of other steps then it then informed me that my phone LGP990 (Optimus 2X) was not supported by the update tool
Jake
same here...
update tool
Same problem here.
I had the same problems using the program when connected to the internet through a proxy server. It seems that you need a direct internet connection to start the program.
Anybody knows why the on the phone "check for updates" menu is giving id check errors or not running at all??
I wasnt able to update the phone The update freezed,and I got the message to unplug my phone and take out my battery I tried it several times with no luck Finally I changed the cable,and the phone updated fine The cable I used first was a brand new original cable I think there is something factory wrong with the cable and the charging unit It doesnt seem to charge the battery as it should do either I am taking it bacj to the store today for repair My LG O2x is running 2.2.2 like a dream now
Sent from my LG-P990 using XDA Premium App
LG Mobile Update Tool
Guys, I had a bad experience with the LG Mobile Update Tool. My recommendation is DO NOT USE IT. Here's why:
I recently got 2 Optimus P500 for me and my gf, experimented on my phone updating to 2.2.2 using this tool. Everything went fine until it got stuck at 50% or something and the phone's screen on Emergency Mode. Luckily after removing my battery and turning on the phone, it booted fine and I checked the software version and it updated, that was my 1st scare.
Now, after convincing my gf to update her phone as well (she witnessed my 1st scare), I start doing the same thing with her phone, it downloads the update blablabla when it is supossed to start flashing it got stuck at 4% and it lost connection to the phone. The phone was in Emergency Mode as well so I proceed to remove the battery, it boots, I check the software version it was 2.2.1 (same version it had) so I decided to retry (BAD DECISION). I plug the phone back, and hit Retry, it starts updating, then again it gets stuck on 4% and loses connection. The phone's screen in Emergency Mode, I remove the battery again and no luck. Now it just boots straight into Emergency Mode and my PC won't recognize it.
Now, I'm not an expert on these phones but there's the KDZ tool which you can find somewhere in this forum and use that. Find the latest .kdz for your phone and flash it yourself without using the Mobile Update Tool, I should've done that myself after the 1st scare.
My optimus P990 got stuck while using update tool...can't get it runnig again. Please wait while upgrading.....for four days now. :-(
I am wondering if I made the right choice switching to LG instead of SEx10!
i was facing the same problem, then i switched the cable onto another USB ports of my PC... suddenly it worked... but if i knew it's not worth it, i wouldn't have it done...
sucks, now i have to re-install all of my apps and restore my datas...
LG firmware upgrade 4% emergency mode problem
I agree -- if you are considering upgrading your LG P500 Optimus One firmware, then I would suggest that if you are happy with the way your phone is working then it's not worth the risk of the problems that it could cause you.
In my case, like a previous post, I was going through the process of installing my first firmware upgrade for my Optimus phone -- it also stopped at 4% and there was another window in the background saying that the USB connection had failed (even though it was still connected). The phone was showing a yellow screen saying it was in "emergency mode". I had previously decided to do the upgrade after scanning the internet for any possible problems that people had with their LG firmware upgrades, and had read about the "emergency mode", but trusted the software to do it's job, so I was surprised that this was also happening to my phone. Luckily, after taking out the battery and restarting the phone, it booted up to my usual screen and I hadn't lost any data. It is not as responsive as it was before, sometimes apps don't respond, so something may have been written to the phone, though I don't want to go through the process like before and have problems occurring.
Therefore, my advice is to NOT upgrade firmware using the LG software until they can improve it and not have everyone facing these kinds of problems.
I tried to update my phone with the official software. Halfway through, it said it lost connection with the phone, and then after following the instructions, and taking out the battery and trying again, it said that the phone did not require updating. Unfortunately, it would turn on, being stuck at "Software Upgrading. . . ", so I had to use nvflash to sort it out. The LG update software is flakey, and I wouldn't risk using it!
so how to by pass the hanged phone now?
i encountered yesterday.
I also have freezes too often with software and i reported about it to LG and they just said "try with another computer"...
If my computer can't ****ing handle that **** bit soft then no other computer can i would say...
But thats LG and their taughts... bad devs!
i have the same problem, install freezes at 10% so so...
but had somebody deleted all the LG registry entries to try reinstall it????
i'll take a look at it
possible fix
I tried something and it started updating again. You should try to go to the "Customer Support" tab on the LGMobile Support Tool and click on "Recovery Phone." Now look on your phone for the IEMI # and enter that in the IEMI field, then hit check. It should start the update process again. Hope this works.
Stupid LG
To make it work use Windows XP or windows 7, then put the phone in upgrade mode (turn off, press volume + button and plug into usb) then hit retry on the ****ing tool
So I obtained a phone that someone gave to me cause its not working. It will only turn on when I plug it up and it shows the motorola logo then it flashes bootloader mode and it says battery to low to program.
How can I fix this? This phone had never been rooted or flashed or anything. And I dont have a another battery for this phone to try with
i done a usb battery cable thing and got the battery issue fixed now when trying to reflash with rsd lite it stops at 99% sayiing switching to bp passthru mode
I'm sure if you took it into a store, they would replace it for you. If you are still within your 30 days, you will get a new device, otherwise it will be "certified like new".
jakson0100 said:
I'm sure if you took it into a store, they would replace it for you. If you are still within your 30 days, you will get a new device, otherwise it will be "certified like new".
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I dont think u read my entire post....
For one It was giving to me from someone. 2 its looks older than a year for warrenty and 3 I DONT HAVE VERIZON
Hello all! I work as a smartphone technician and today a gentleman brought an AT&T model G Flex into the shop where I work because the phone had gone into a bootloop and would only cycle the LG logo on and off without booting fully. He told me that the phone had been flashed to T-Mobile some months ago and had been working been working fine until today.
My dilemma is that I'm not sure how to proceed at this point. My first thought is that an AT&T phone probably wouldn't actually have to be "flashed" (as he put it) to T-Mobile, I'm pretty sure it would just have to be carrier unlocked and then have some network settings changed on it. Thus, my first thought is to try using the KDZ or TOT method to restore the stock AT&T firmware, then go about changing the network settings to T-Mobile's again. But now I'm second guessing myself and wondering if maybe it does actually need the T-Mobile rom or even just the radios flashed to it?? Unfortunately, I'm not much of an expert on GSM networks or even LG software. Generally I deal much more with hardware. Any advice from the LG community would be greatly appreciated!
Oface82 said:
Hello all! I work as a smartphone technician and today a gentleman brought an AT&T model G Flex into the shop where I work because the phone had gone into a bootloop and would only cycle the LG logo on and off without booting fully. He told me that the phone had been flashed to T-Mobile some months ago and had been working been working fine until today.
My dilemma is that I'm not sure how to proceed at this point. My first thought is that an AT&T phone probably wouldn't actually have to be "flashed" (as he put it) to T-Mobile, I'm pretty sure it would just have to be carrier unlocked and then have some network settings changed on it. Thus, my first thought is to try using the KDZ or TOT method to restore the stock AT&T firmware, then go about changing the network settings to T-Mobile's again. But now I'm second guessing myself and wondering if maybe it does actually need the T-Mobile rom or even just the radios flashed to it?? Unfortunately, I'm not much of an expert on GSM networks or even LG software. Generally I deal much more with hardware. Any advice from the LG community would be greatly appreciated!
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Can you boot into recovery? Save a nandroid back up and reflash?
I think its pretty safe just to reset it and start fresh.
Sim unlock is pretty simple, if it actually needs it....
Supertacomonkeyexplosion said:
Can you boot into recovery? Save a nandroid back up and reflash?
I think its pretty safe just to reset it and start fresh.
Sim unlock is pretty simple, if it actually needs it....
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Turns out I had it backwards, it is actually a T-Mobile that was being used on ATT but no matter. Turns out I can't get it to boot to download mode or recovery mode anyway. I must have tried holding volume up with the phone off while plugging in the usb 50 times today. No luck. All I can get it to do is bring up the hard reset option, which I have tried to no avail. Any ideas on how to get this thing into download mode? Really appreciate you taking the time bud
Oface82 said:
Turns out I had it backwards, it is actually a T-Mobile that was being used on ATT but no matter. Turns out I can't get it to boot to download mode or recovery mode anyway. I must have tried holding volume up with the phone off while plugging in the usb 50 times today. No luck. All I can get it to do is bring up the hard reset option, which I have tried to no avail. Any ideas on how to get this thing into download mode? Really appreciate you taking the time bud
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Plug it into your computer, try and get it to show up on your device manager. If you can get it to show up you can use the lg flash tool.
Download mode is holding volume up as you plug your phone into your computer .
Its strange how it would just all of a sudden loop.
I forgot to ad that I think recovery mode has a "black" screen. Not 100 percent sure on this , someone correct me if I'm wrong. Also there may be a better solution over in the LG G2 section of XDA. Software is pretty much the same as the flex.
Wish I could be more help.
Oface82 said:
Turns out I had it backwards, it is actually a T-Mobile that was being used on ATT but no matter. Turns out I can't get it to boot to download mode or recovery mode anyway. I must have tried holding volume up with the phone off while plugging in the usb 50 times today. No luck. All I can get it to do is bring up the hard reset option, which I have tried to no avail. Any ideas on how to get this thing into download mode? Really appreciate you taking the time bud
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Found this over in the G2 section. Hopefully you don't have to deal with all of this.....
http://forum.xda-developers.com/showthread.php?t=2582142
If you could get your computer to recognize the phone , it will be a ton easier for you.
Ha! It worked! Really appreciate all the trouble you went to finding that for me sir!
Oface82 said:
Ha! It worked! Really appreciate all the trouble you went to finding that for me sir!
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Sweet. What solved it?
Update your OP in case anyone else is having the same problem. Help has been really rare around here lately.
Glad you got it.
Hello everyone,
I'm experiencing a pretty tough issue mith my beloved (and, so far, flawless) Nexus 6. It had root and a stock rom on it, 6.0.1 (MMB29V). I had unlocked the bootloader and rooted the phone right after buying it more than a year ago and I've been flashing new factory images a couple times (specifically when 6.0.0 and 6.0.1 were released). I usually do everything via Wugfresh's NRT, not because I can't use adb and fastboot, just because it works fine and I'm lazy.
Yesterday, while I was working, I used "Tiny Scanner Pro" to scan a document (legit copy bought on the store, as any other premium app in my phone) and it got stuck for a while, then a popup about Google Play Services came up. I dismissed it and another appeared, and it kept going like that. I was at a client's and I was in a hurry, so I took the pic with my tablet and forced the phone off. Later I turned it on, it seemed to boot regularly, but when the SIM unlock screen appeared and I entered the (right!) PIN, it said that no SIM was found, then the home screen appeared but after a while the screen went black and it started rebooting. Recovery (TWRP) and fastboot were working, so I decided to take it home and re-flash the stock rom: it had been a while since the last time anyway, a new version was out and the OTA update notification was getting annoying. I connected to my PC in recovery mode and transfered my pics and data via adb while I downloaded the latest stock rom (6.0.1 MOB30D). Then I user NRT to flash it (selecting "Soft-bricked/Bootloop" as current status). It appeared to work fine as it went through the usual copying and unpacking. Then, when the phone was supposed to reboot, it just blacked out. I waited a long time, in fact I went out and came back a few hours later, and it was still that way. Now it doesn't power up, no matter how long or hard I press any combination of the three buttons, adb and fastboot do not detect it in any way, of course, and it doesn't seem to charge either (i.e. I left it plugged to its original charger overnight and it still feels dead cold). By the way, the phone warranty shouldn't have expired, but I'm afraid it wouldn't cover this since it should still have the custom recovery and unlocked bootloader in its comatose body.
I've taken a look at similar threads but none of them describes the very same situation. Is there something, anything I can try to do before giving up? I hope somebody can help me. I thank you all very much in advance.
lupus
lupusyon said:
.... I'm afraid it wouldn't cover this since it should still have the custom recovery and unlocked bootloader in its comatose body.
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Bricked!. When the phone is still under warranty send it for repair. Do not use arguments.
Just: phone will not switch on and does not charge.
Because this is a Nexus device, the custom recovery shouldn't affect your warranty. It is however, a moot point. The device is totally dead, and a call to Motorola is in order.
lupusyon, I had a discussion with Google about an 18-month-old Nexus 5 on which the radio had died - the "no SIM found" error that seems very popular. They asked me what I'd done to try to fix it. I told them that I'd tried several different radios, half a dozen different ROMs (not just Google stock), in short I'd messed around with it over a long period (it had been rooted with custom recovery pretty much since I bought it).
Response? No quibbles. "Here's a refurbished N5. Just send the broken one back in the enclosed pre-addressed pre-paid bag."
Go for it...
dahawthorne said:
lupusyon, I had a discussion with Google about an 18-month-old Nexus 5 on which the radio had died - the "no SIM found" error that seems very popular. They asked me what I'd done to try to fix it. I told them that I'd tried several different radios, half a dozen different ROMs (not just Google stock), in short I'd messed around with it over a long period (it had been rooted with custom recovery pretty much since I bought it).
Response? No quibbles. "Here's a refurbished N5. Just send the broken one back in the enclosed pre-addressed pre-paid bag."
Go for it...
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I bought it on Amazon Italy Marketplace, I'm not sure if they're supposed to handle the thing or if I should contact Motorola. I'll just check with them first. Thank you everybody for the kind advice, I'll let you know how this turns out. :good:
I confirm what dahawthorne wrote above: it took them about a month but Motorola repaired my Nexus under warranty, no questions asked. It seems they replaced the Mainboard PCB.
Thanks everybody!