Database Develop

[Q] White HTC Screen and Triangle! During Recovery

I apologize in advance if this has been discussed in the past, but my searching here hasn't helped so I gotta ask for help.
Having a problem with me wife's HTC Vivid. It's bone stock. Nothing has been messed with other than whatever updates may have been installed automatically over the air. She wouldn't let me touch it to root it, mod it, nothing.....
Anyway. Problem happened Saturday night. Phone shut down due to dead battery. Put it on charger overnight. Tried to boot it up Sunday morning and it stops at the white HTC screen. Period. Just sits there. Forever.
I did some reading, learned how to hold power and vol down buttons to get to HBOOT. Tried navigating to recovery. It goes to white HTC screen, then to a black screen with a green circle arrow icon, then to a red triangle with an exclamation point.
I downloaded drivers and the HTC RUU and was going to try fastboot usb, but when it said all data will be lost I stopped.
My wife has tons of pics and stuff on her phone (that she has failed to back up ) and really doesn't want to loose them.
Before I wipe the phone and try to reinstall the stock rom do any of you have any suggestions on a way to get it back up and running and recover her pics and stuff?
Or are we screwed? :crying:

Ginther said:
I apologize in advance if this has been discussed in the past, but my searching here hasn't helped so I gotta ask for help.
Having a problem with me wife's HTC Vivid. It's bone stock. Nothing has been messed with other than whatever updates may have been installed automatically over the air. She wouldn't let me touch it to root it, mod it, nothing.....
Anyway. Problem happened Saturday night. Phone shut down due to dead battery. Put it on charger overnight. Tried to boot it up Sunday morning and it stops at the white HTC screen. Period. Just sits there. Forever.
I did some reading, learned how to hold power and vol down buttons to get to HBOOT. Tried navigating to recovery. It goes to white HTC screen, then to a black screen with a green circle arrow icon, then to a red triangle with an exclamation point.
I downloaded drivers and the HTC RUU and was going to try fastboot usb, but when it said all data will be lost I stopped.
My wife has tons of pics and stuff on her phone (that she has failed to back up ) and really doesn't want to loose them.
Before I wipe the phone and try to reinstall the stock rom do any of you have any suggestions on a way to get it back up and running and recover her pics and stuff?
Or are we screwed? :crying:
Click to expand...
Click to collapse
You get the red triangle/exclamation point because you dont have a custom recovery installed if Im correct. Using the all in one here is the most user friendly way of installing -
http://forum.xda-developers.com/showthread.php?t=1498003
Install twrp and you should be able to recover your pics/vids by selecting "mount/mount sdcard" in the twrp ui with your phone plugged in to your pc. Then opening the storage located under computer. Navigating to the appropriate folder & cut/pastting to a folder on your pc.
I dont know how technology savvy you are but it sounds like flashing the stock kernel will repair your phone hanging on the htc logo. This is the stock ICS kernel - http://d-h.st/rHX
You can flash it through the all in one. Or follow up here -
http://forum.xda-developers.com/showthread.php?t=1416836
Hope this helps. Good luck!
Sent from my HTC Raider X710e using xda premium

yosoywilson78 said:
You get the red triangle/exclamation point because you dont have a custom recovery installed if Im correct. Using the all in one here is the most user friendly way of installing -
http://forum.xda-developers.com/showthread.php?t=1498003
Install twrp and you should be able to recover your pics/vids by selecting "mount/mount sdcard" in the twrp ui with your phone plugged in to your pc. Then opening the storage located under computer. Navigating to the appropriate folder & cut/pastting to a folder on your pc.
I dont know how technology savvy you are but it sounds like flashing the stock kernel will repair your phone hanging on the htc logo. This is the stock ICS kernel - http://d-h.st/rHX
You can flash it through the all in one. Or follow up here -
http://forum.xda-developers.com/showthread.php?t=1416836
Hope this helps. Good luck!
Sent from my HTC Raider X710e using xda premium
Click to expand...
Click to collapse
Thanks for the help. I was able to get the bootloder unlocked with the all-in-one but when I tried to install the kernel it kept failing. I tried several different things over and over again but no luck.
I finally got frustrated and tried the HTC RUU from their website to see what would happen. I had to relock the bootloader before it would work though. It finally ran successfully and the phone is back up and running now.
Only bad news is that I wasn't able to recover any of her files.
Now she understands the importance of backing up files and getting stuff OFF the phone to another form of long term storage. :good:
Thanks again for the help.

Ginther said:
Thanks for the help. I was able to get the bootloder unlocked with the all-in-one but when I tried to install the kernel it kept failing. I tried several different things over and over again but no luck.
I finally got frustrated and tried the HTC RUU from their website to see what would happen. I had to relock the bootloader before it would work though. It finally ran successfully and the phone is back up and running now.
Only bad news is that I wasn't able to recover any of her files.
Now she understands the importance of backing up files and getting stuff OFF the phone to another form of long term storage. :good:
Thanks again for the help.
Click to expand...
Click to collapse
You probably could have recovered your media. Just by mounting the internal memory like I said in my original post. You really should invest in an SD card that way no matter what happens your stuff is accessible. You can use up to 32GB. People also say 64GB SDXC cards work too. But glad its up and running again.
HTC VIVID ICS 4.0.4 SENSE 4.1

yosoywilson78 said:
You probably could have recovered your media. Just by mounting the internal memory like I said in my original post. You really should invest in an SD card that way no matter what happens your stuff is accessible. You can use up to 32GB. People also say 64GB SDXC cards work too. But glad its up and running again.
HTC VIVID ICS 4.0.4 SENSE 4.1
Click to expand...
Click to collapse
I got into CWM recovery and tried mounting the sdcard but kept getting "error mounting sdcard"
No mater what I did I could not get it to mount and become visible on my pc. I could see the disk drive(s) for the phone, but they were shaded and when I'd try to access them it would say insert disk into drive. When using the all-in-one it would try to push the kernel to the phone, but it got errors too. I tried putting the kernel on a micro sdcard and installing it from cwm with no luck. Couldn't get that to show/mount/work either.
I've done modding to my Samsung phones and build my own pc's so I'm not too technologically challenged.... but, Something was just wrong with this phone and it didn't want to cooperate.
And/or I didn't have the time and patience to keep jacking with it.

Switch to twrp
Sent from my Vivid 4G using Tapatalk 2

need help with flashing roms to my phone

Hello Everyone,
Ok so not sure where to start, umm yesterday i decided to root my phone i have the HTC Desire C from Cricket wireless. I was successful at unlocking my bootloader and rooting the device. Now for some reason im unable to flash a custom rom or whatever to my device, not sure if im doing something wrong, but i must have screwed something up because i cant even perform a factory reset or a hard reset to the device at all, and the google play store no longer works and the sync icon never goes away. Now when i attempt to flash the custom rom the clockwork recovery tool wont allow me to do a full wipe which i believe must be completed before you can even install the roms.
any help or suggestion would be greatly appreciated.
Thank You.

Check the forums General & Q&A
I posted an external link for your phone as XDA is GSM only not CDMA
Bashing away at my HTC Desire C

[Q] HTC One m7_ul doesn't start

Good morning XDA participants.
I have a very big problem and I think that I converted my phone is just a paperweight.
After a lot of tries of change s-on to s-off, I was not able to do it. For some reason, I think that was a little tired and boring, I did something and now my phone doesn't load OS. Just turn on and stay on the HTC screen logo, I can enter to recovery but after try factory reset the problem continues.
Could be possible recover the phone? Or I have to forget that Will work again...it's just have 3 weeks

saint19 said:
Good morning XDA participants.
I have a very big problem and I think that I converted my phone is just a paperweight.
After a lot of tries of change s-on to s-off, I was not able to do it. For some reason, I think that was a little tired and boring, I did something and now my phone doesn't load OS. Just turn on and stay on the HTC screen logo, I can enter to recovery but after try factory reset the problem continues.
Could be possible recover the phone? Or I have to forget that Will work again...it's just have 3 weeks
Click to expand...
Click to collapse
as long as your bootloader is unlocked and you have TWRP recovery, you can push, sideload or USB-OTG a ROM onto your phone
more detail in the Frequently Asked Question sticky page 3
if you have further questions, post back here

Could you please help me? I flashed and stock rom but seem that something is not good. My phone start but screen doesn't work.

[Q] Can't access Recovery when trying to load twrp

Hi Everyone,
First off I am a total novice and I put my hands up to say I should not have tried to root my phone. I merely wanted to root so that I could actually use the space on my SD card, which the HTC Desire doens't.
I did try to do this manually by reading a few guide and walkthroughs with no success. So then I used the sunshine app to unlock my bootloader and then WinDriod to load TWRP recovery and then hopefully root the phone. It does say ***unloacked*** on the fastboot menu. However, I sort of messed up my phone.
I cannot load into recovery mode - it goes to a HTC load screen then right back to fastboot usb menu.
I cannot factory restore the phone either.
Can anyone advise me how to return my phone to its normal state or advise on how to fix this problem?
Appreciate any help anyone can give me!

bbop107 said:
Hi Everyone,
First off I am a total novice and I put my hands up to say I should not have tried to root my phone. I merely wanted to root so that I could actually use the space on my SD card, which the HTC Desire doens't.
I did try to do this manually by reading a few guide and walkthroughs with no success. So then I used the sunshine app to unlock my bootloader and then WinDriod to load TWRP recovery and then hopefully root the phone. It does say ***unloacked*** on the fastboot menu. However, I sort of messed up my phone.
I cannot load into recovery mode - it goes to a HTC load screen then right back to fastboot usb menu.
I cannot factory restore the phone either.
Can anyone advise me how to return my phone to its normal state or advise on how to fix this problem?
Appreciate any help anyone can give me!
Click to expand...
Click to collapse
Hello,
Since you asked for help with returning the phone to it's normal state I have some questions. Does the phone work normally? Can you make calls, text, and do other things when you simply power your phone on or is the OS deleted? Are you just referring to obtaining stock recovery or do you still want to get TWRP? It sounds like some error happened when you tried to flash TWRP and now you have no recovery. Here is a great guide that shows you how to flash TWRP. You can use that same guide to flash the stock recovery. That channel also has videos with an alternate method to unlock your bootloader and how to root the phone.

My phone works fine, makes calls, texts etc, I just can't boot into recovery. I tried several methods, following online videos etc to no avail, but ill give this one a go this evening. I mentioned returning it to its original state so I could start over with the flashing process as nothing seems to allow me to load into twrp, so i wondered if there was a corrupt file or something preventing me from doing so. The phone's bootloader is unlocked I believe as it says so on the hboot screen.
Thanks for the suggestion, ill let you know how it goes.

bbop107 said:
My phone works fine, makes calls, texts etc, I just can't boot into recovery. I tried several methods, following online videos etc to no avail, but ill give this one a go this evening. I mentioned returning it to its original state so I could start over with the flashing process as nothing seems to allow me to load into twrp, so i wondered if there was a corrupt file or something preventing me from doing so. The phone's bootloader is unlocked I believe as it says so on the hboot screen.
Thanks for the suggestion, ill let you know how it goes.
Click to expand...
Click to collapse
The method in that video should work perfect. I doubt there was a corrupt file, but we'll find out soon enough. I have a love/dislike relationship with WinDroid. I love it, because of how easy it is to use and it requires little to no knowledge of what you are actually doing and it is just a beautiful looking program. I dislike the fact that you pretty much learn nothing when you use it, as it does all of the work. Also, if you use the adb drivers it provides and you already have adb drivers, you will receive an error that the adb server is out of date.

HTC Desire 626 Bricked, need help.

Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.

Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk

jtrosky said:
Which carrier is he on? Also, we would need to know if it's a 626, 626s, 626x, 626g, etc... Not sure which model it is from the info posted above. If it's a 626s, the only way to recover is if it's a T-Mobile 626s (no other versions have an RUU to restore it to stock).
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
thank you for your response
it's an HTC Desire 626G+ (dual sim) and the carrier is "Telecommunication Company of Iran"

Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk

jtrosky said:
Hmm - I would have him contact his carrier and see if they have an "RUU" available for that phone. An "RUU" is Windows application that will reset the phone back to the way it came from the factory - and can typically restore any phone - unless it has a hardware issue.
Otherwise, let's see if anyone else has any input (I'm not familiar with the 626g myself).
Sorry that I couldn't be more helpful!
Sent from my HP SlateBook 10 x2 PC using Tapatalk
Click to expand...
Click to collapse
i don't think the carrier would help out with this. though it made me think he didn't do anything wrong so do you think that warranty will accept the phone?

The carrier are the ones that need to supply the RUU (either directly or via HTC), which I why I mentioned that he should contact the carrier.
I would agree that it's a warranty issue if he we just trying to install an OTA update and it caused all of this...
Sent from my HP SlateBook 10 x2 PC using Tapatalk

i have same problem with D626ph. I was rooted phone with kingroot after this try to update with ota and result was error and phone boot only to recovery menu

Ahhh - yeah, if you are rooted (and unlocked bootloader), you cannot apply OTA updates. Although, usually, they fail right away and you can just boot right back into the phone normally (without the update, obviously). It's kinda strange that the OTA is bricking the phone like that.
Sent from my HP SlateBook 10 x2 PC using Tapatalk

i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https://mega.nz/#!qFgAUQTI
regards!

Cant download the file, post full link.

bossko said:
i wasnt unlock bootloader. phone was trying updating itsef, but failed. cant revive anymore.
i was repair my phone after many hours by flashing with SP FLASH TOOL and with
this file:
https ://mega .nz/#!qFgAUQTI
regards!
Click to expand...
Click to collapse
Your link requires an decryption key.

pl provide key. facing the same problem with htc 626g+. Updated via official OTA. Sad that they rolled it without thoroughly testing it.

Have you guys contacted HTC and/or the carrier? They should resolve this issue for you (via an RUU or some other means)!
Sent from my HP SlateBook 10 x2 PC using Tapatalk

diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Check this out, hope it helps: http://forum.xda-developers.com/desire-626/help/fix-htc-desire-626g-update-command-t3243510

Guys thank you for your replies. I'm kinda new to xda forum. Should i reply one by one and quote people's names or just reply in one comment? Are there any rules?
About the post, it's weird that many people are experiencing the same problem! And where i live phone carriers don't care about phone problems and it's the first time I'm hearing that i should contact my carrier for my bricked device. But things are differently in different countries ?? to @tpr0 i might try your solution when i get my hands on the device againand if no one provides a better suggestion. Because i gave it back to my friend and told him to try the warranty. After a day turned out he has bought the device without a warranty! They sell phones without warranty in iran for a cheaper price. I think it's worth paying 50 more dollars for a 1-2 years warranty. Anyway I'll let you guys know as soon my friend returns his phone (which will be pretty soon I'm guessing. Meanwhile ill wait if anyone has a link for the ROM or a solution.

try this:
https://drive.google.com/file/d/0B-19rlZr42VQVzNzdEV2MkpQQzA/view?usp=sharing

can u tell me the procedure for working with this file ??

diml0rd said:
Hi there eveyone, thank you for reading this.
a friend of mine has an HTC Desire OPM1100 D626ph (says on the back of the phone)
when he tries to update to the newer version (the official way) He faces an error, the phone restarts and its stuck now on an endless loop. the options he had was htc recovery menu. he has tried all the options there in hope of fixing the problem.(he doesn't know english) and he probably ruined everything. now the phone doesn't have a back up, nothing works. ADB wasn't turned on in the begining. no fast boot. the only options i think i have is to download a rom via sdcard.(not even sure if it's external)
these are the options on the menu:
reboot system now:
apply update from adb
apply update from sdcard
apply update from cache
wipe /data/factory reset
wipe cache partition
backup user data
restore user data
any help on this would be appreciated, any ideas what should be my next step? i have history of using fastboot/adb. i don't know which rom i should download and from where? htc website confused me and the onlyy thread i found on the internet was this one and there are several links on there. not sure which one should i use?
thanks again guys.
Click to expand...
Click to collapse
Im facing the same problem with desire 626 dual sim,after update phone back me to the recovery menu and giving me message update fail.After phone reboot stuck me on recovery menu and thats is. With 2 hours reading forums,the only way was to flash stock rom via Spflash tool..Afterall banned update from phone ! I dont know why is that issues if someone knows tha answer please let tell us ?

If you're using a phone from Iran I think you have bigger things to worry about.