[SOLVED] Security options greyed out after Airwatch uninstall - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I was doing some contract work and I had to install Airwatch (MDM) on my device to access corporate email, and apps. As part of install I had to encrypt storage, and set numbered PIN. Once contract ended, I uninstalled Airwatch. Unfortunately some of the corporate security policies applied remain in effect, No Swipe Lock, certain Android settings greyed out (see screenshots).
I did some research and several suggestions were proposed that seemed to work for other persons (remove App as sys admin, remove credentials). I have removed App as sys admin, but am unable to clear security credentials as it is greyed out.
The unfortunate side effect I now have is that on my own device I am not able to upgrade my Android version as upgrade is only allowed on unecrypted device. I can not unencrypted my device as option is greyed out.
My device is a Samsung Note 4, Android 4.4.4 on Tmobile.
I would appreciate any assistance on how to enable the greyed out security options. I am comfortable using command line and adb, so any adb shell suggestions are welcomed, as are any other options.

I think I have resolved the above. When I would select Security->Decrypt Device I was prompted to enter a password, which I did. A screen would then appear, at the bottom of the screen would be a "Change lock password" option. I would select the option as it was the only option. Next I would be presented with "Select Screen Lock" screen. I would stop here, as it did not make sense to me why it would prompt me with this option to Decrypt Device, as I already had a screen lock password set.
Well I finally select the only option enabled in the "Select Screen Lock" screen, "Password", and set a new screen lock password. It then when through the process of Decrypting device.
When Decryption was complete, a side effect was that the options in the "Select Screen Lock" screen were now enabled.
My Clear Credentials option is still greyed out, but I was able to upgrade to Lollipop which was my ultimate goal.

Related

What is "Enable Auto Lock" app?

Noticed this is my windows folder while searching for the htc lock app, what is it?
It lets you select a check box to "Enable Auto Device Lock", but i can't see the results.
The exe is called "DeviceLockSetting.exe"
Where is this auto happening??!!?
I want this to work
I enable it but i dont see any locking going on that would be classified as "Auto"

[Q] Use secure credentials - unchecked after reboot

My corporate WiFi uses a personal certificate for 802.1x authentication.
It works if the setting "Location and security > Use secure credentials" is checked.
The problem is, after rebooting, that option is always unchecked. When I re-enable it, it prompts for the security store password and all is good.
So, is there anyway to make the "Use secure credentials" setting permanent even after a reboot?
radeon_x said:
My corporate WiFi uses a personal certificate for 802.1x authentication.
It works if the setting "Location and security > Use secure credentials" is checked.
The problem is, after rebooting, that option is always unchecked. When I re-enable it, it prompts for the security store password and all is good.
So, is there anyway to make the "Use secure credentials" setting permanent even after a reboot?
Click to expand...
Click to collapse
I’m experiencing the same problem. Have you found a resolution?
I also have this problem, only on a Desire. Is there a solution yet?
Howdy!
I know I am late to the party.
I also have this problem.
Using an HTC Sensation, with cyanogenmod 7.1 alpha10, if that matters.
Where in the filesystem should these kind of options be stored?
radeon_x said:
The problem is, after rebooting, that option is always unchecked. When I re-enable it, it prompts for the security store password and all is good.
So, is there anyway to make the "Use secure credentials" setting permanent even after a reboot?
Click to expand...
Click to collapse
Apologies if I misunderstood you, but, are you asking for access to secure store without the password?
Simply, alternative (not predicted by Samsung I presume) is that each boot you'd be asked for a password... and this is not a bug, that when your phone will be stolen, someone directly after reboot will have access to your company's WiFi, I think.
same problem
pre-rooted shipped stock ROM.
everytime rebooted, the "use secure credentials" unchecked automatically.
And i must check it again so i can use the power button to poweroff the phone.
spamtrash said:
Apologies if I misunderstood you, but, are you asking for access to secure store without the password?
Simply, alternative (not predicted by Samsung I presume) is that each boot you'd be asked for a password... and this is not a bug, that when your phone will be stolen, someone directly after reboot will have access to your company's WiFi, I think.
Click to expand...
Click to collapse
I'm having this headache too, and for the reasons spamtrash listed above - you don't want it to automatically use the secure credentials.
What would be nice though (and what I could use a hand trying to figure out): Is getting the phone to prompt you for the secure login on boot, or prompt you for the login the first time it attempts to connect to the secure network. I turn my WiFi on from a homescreen widget - so I'm not in the WiFi screens to see the credential login box.
same problem here, using ICS (CM9) and CM7 latest nightly build.

[Q] "package loader" doesn't allow "Install" option after update to 904

[Q] "package loader" doesn't allow "Install" option after update to 904
First of all, I've searched the forums and looked at the various topics it shows when I typed in the title for this post - definitely not a nube, I've flashed, bricked, unbricked, bricked, unbricked my phone 3 or 4 times, but this one has me stumped! Bare with me, I'm Danish, but I speak pretty good English... Mods - if this isn't where it should be, please publicly admonish me and put it where it should go.
Curious one: after I flashed my phone to 904, I now can't update anything "sideloaded" from Amazon or Slide-Me because the "package loader" (APK installer) refuses to let the "Install" button work. "Cancel" works just fine, of course.
(and yes, I know - now there's a 905 out there - but first things first, I've tried even after installing a 'virgin' 902 using Moto-Fastboot, but I got an assert failure on MTD:Boot)
I re-rooted my phone after flashing using "Motofail", which gave me access to all my backups and even though my ClockwordMod backup said the MD5 has didn't match I used Titanium Backup to try to extract files from it - and found that the MD5 doesn't match because there is no MD5 file there at all.
I was able to use the various options in Titanium Backup to replace all my apps, but at this point every time I try to install anything that's not from Google's Play Store I get to the point where the installer asks be to "Install" or "Cancel" and the install button appears available (not greyed out), but it doesn't work.
Has anybody else seen this? Can you tell me how you get around it, or what I need to do to fix it (other than trying to flash 905)??
One more thing: this new "Screen locked" button keeps showing up on my screen that was never there before - and it doesn't always ask me to swipe my pattern if that button is there. I've got Launcher Pro installed, JuiceDefender Ultimate and an alternative swipe screen, which I've already check, double-checked and triple-checked the configuration files for what might be causing the "Screen Locked" button to appear.
Update: the "No Install button working" problem just went away after two days - I didn't do a thing (that I know about). Weird - I've had this happen once before. Anyone have a guess as to the security lock bypass where it won't require my pattern to unlock, just a tap on the "Click to unlock" button? I have my security set to require a password any time the screen is turned off, so - that's my first guess, but setting it to "One minute" (same as the screen timer) does nothing, so I changed it back. I really do NOT like the idea of it just letting anyone pick it up and bypass my security lock! I know most people prefer it the other way (stay unlocked for a certain period of time without requiring you to keep putting you lock code/pattern in), but if I turn the screen off, I want it to prompt me for my pattern lock every time.
Found my own answer...
OK, not to the one about why "Package Installer" refused to work for a few days, but why I'm not getting the screen lock every time I turn my screen off any more:
It's "JuiceDefender Ultimate" - you need to set 's' ("Screen off") = 'l' ("Lock") time in the sliders under the "Timeout" settings on the Controls tab, and have your main settings set to lock on "screen off" instead of timed. The 'h' ("Home") setting in that same slider seems to have no effect on my device - anybody else observe differently? One things that always disappears when you flash is JuiceDefender's settings, even if you backup and later restore from /SDCARD or /SDCARD-EXT partitions. I don't know why - I suppose the subject for another question at some time in the future.
By the way, running the latest flash-only on device overclock to 1.2GHz (well, you do have to have Rummy's Toolbox so you can drop to Terminal mode and futz with the file) is the BOMB!!! Bio-***** is screaming along at 1.2GHz whenever I need the power. I'm in like (again)...
For the curious - it's right here: http://forum.xda-developers.com/showthread.php?t=1594804

[Q] How to enable "unknown source" on second user?

"unknown source" option has been disabled and can't enable,do you have any tools to enable this?
I thought most of those options are based on the main user's settings so that if it is enabled for them, then all secondary users get it too.
KerryWood34 said:
I thought most of those options are based on the main user's settings so that if it is enabled for them, then all secondary users get it too.
Click to expand...
Click to collapse
My main user's setting has been 'on',but the second user's 'unknown source' is 'off' and been disabled.I tried but can't install other apps from browser.
thanks.
I have the same issue. The original Nexus 7, never rooted, got L OTA and my kid, who's the second user, can not longer install apps from Amazon App Store because the Unknown sources is greyed out on his account and can't be turned on. Turning it On and Off on my, main account, doesn't do anything to the secondary account - always grayed out.

Encryption of my P9

Hi There,
I am trying to find out for sure the encryption status of my Huawei P9. I have done multiple searches and nothing seems to answer the point or apply directly to my OS. For example, I don't have an option to 'encrypt device' anywhere in my security settings, and even when I enable developer options 'Screen Lock' is greyed out, saying it is disabled by administrator, encryption policy or credential storage.
After some research I used Termux to find out my encryption status. It gave the answer 'encrypted' - which is a good start - but can anyone give me further information about the nature of this encryption? Is it full disk or just files?
How do I enable the full lock screen?
Regards,
Richard

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