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I am stock, unrooted, and I installed the KitKat update a couple of weeks ago and my phone is absolutely terrible now.
1. Getting the "no-sim" (no sprint sim, no 4G for you!) error message, which I have never gotten before on this phone. I get the error intermittantly after installing the kitkat update
2. Battery drain is substantial, about twice the rate of what it was before
3. Phone runs much warmer than normal
4. Very bad reception, texts and calls not going through. I used to be able to get full bars 4G in my house, now I don't even get 3G after the update, and I had a 30 minute phone conversation from my house the other day and I dropped the call 4 times.
I thought maybe it was just a tower issue but it's been like this for the past few weeks. I've tried doing a PRL update, profile update, etc. but nothing helps.
Is the reception issue a problem with the most recent PRL update?
If I root the phone and install a custom ROM will this address my problems? I've rooted my tablets before but not a phone. Would going over to CM solve these issues?
I had the same problem way back on this phone and it was the SIM had gone bad. I would definitely expect that yours has just gone bad. That would cause your battery to drain due to constantly seeking network but SIM won't register. Which would also likely cause the excessive heat too.
I hope this is all the problem is for you. It was a simple fix at the Sprint store. Good luck!!!
Sent from my HTC One using Tapatalk
take the sim card out and clean it maybe? and do a factory reset after you backup?(of course, unless you root and use some software to backup, all other backup methods just won't help too much)
Reason been, I had the total stock phone when I did the KK update on Feb 1st I think, and I didn't see any problem other than somehow enabled my google voice. No signal problem(same s..t as the dec update last year, before that it was even worse) and no battery problem(turned on the stock battery saving)
I had problems (2) and (3), and a few others, since installing the update. In my case, the GPS receiving notification would flash incessantly, and Location Services seemed to be the battery drain culprit, I could dramatically reduce the drain by turning the GPS off (not a great solution).
The answer, at least in my case, was a hard reset. I did that, reinstalled my apps, and the GPS / battery issue has gone away. I was also having other intermittent weird issues that have gone away since reinstalling. I guess the upgrade must have corrupted some things...
Sent from my iPad using Tapatalk
Hard reset your phone and clean the SIM card. You should be all good then. Kit Kat should have the opposite effect on your battery life. I usually get 10+ hours on a charge. Matters what I'm doing with my phone.
Sent from my HTCONE using Tapatalk
Just wanted to add that my phone has suffered from none of the issues above. I'm using it on a GSM network in India and running InsertCoin Rom. Everything works well. Battery has been decent and I can easily pull 12 hrs plus
Sent from my HTCONE using Tapatalk
So I did the factory reset this weekend. Just to confirm, the factory reset reverts me back to KitKat, not Jelly Bean, which was what the phone originally came with. Just want to confirm I did the reset correctly.
I dont think you can downgrade from KitKat to Jellybean not on stock atleast.
SeriesOfTubes said:
So I did the factory reset this weekend. Just to confirm, the factory reset reverts me back to KitKat, not Jelly Bean, which was what the phone originally came with. Just want to confirm I did the reset correctly.
Click to expand...
Click to collapse
when you took the OverTheAir upgrade package, it will get into bootloader and change(upgrade) your phone's ROM(not really Read Only Memory any more, but still carry that name) and from then on, you will have to use the bootloader to reload the old jelly bean to get back to JB, otherwise, no matter how you reset, it'll be KK. (the reload process requires special files and procedures, with computer and USB cables) Although "factory reset" won't revert back to the "original factory settings" that came with the phone at the time you bought it, it will wipe out all the settings and apps and anything that's not set by the factory default. After the so called factory reset, your phone will get into a state that the "factory" testers have, which should be a stable state because the "factory" supposed to do a lot of tests based on that state and pass all those tests. This will give you a nice baseline about which could be wrong, the hardware, the network, or the software. Though, it won't be always true because human make mistakes, so the "factory" could release a software that's buggy. like the one we got on last dec, but still, once you get to the so called "factory" state, which all the other phones using the same hardware and software will get to the same point, you can be sure that no other unknown factors are causing your problems. It's like you have the exact same thing on your hand as somebody else on the other side of the planet, so other people can do the tests required to figure out your problems. Will that help you for some apps you want to run that crash your phone or cause big problem? No, that's the responsibility of the apps' developers, not the phone manufacturer. in that case, you'll have to give up that app.
I'll keep this short.
I got a moto G 2nd gen from WindMobile in Canada (terrible carrier btw), it automatically downloaded the Lollipop update, which I didn't want.
Long story short, it's garbage. I've had the phone for 3 months and it was great, fast, responsive. Now with this update, it lags 2-3 seconds, it's terrible.
My option with the carrier is to send it to Motorola but they said they can't put Kit Kat back on the phone. Total garbage.
So I did some searching on here and signed up after the mass confusion.
My phone is the XT1064 version.
But it seems there are so many out there.
Am I okay to just get one from here?
http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167
or from here, but there are 3 different versions it seems...how do I know which one is the right one for my phone?
http://forum.xda-developers.com/moto-g-2014/general/xt1064-canadian-stock-firmware-t3048167
Do I need to root the phone?
http://forum.xda-developers.com/moto-g-2014/general/wip-unlock-bootloader-moto-g-2nd-gen-t2875728
It came unlocked, so I don't know if it's the same thing or not.
I just want my phone to work the way it did out of the box, nothing fancy or anything, just a simple phone.
Thanks.
Oh and here's another site with so many versions, this is just crazy.
http://www.filefactory.com/folder/c6cdedc45a775d27
CindysD said:
I'll keep this short.
I got a moto G 2nd gen from WindMobile in Canada (terrible carrier btw), it automatically downloaded the Lollipop update, which I didn't want.
Long story short, it's garbage. I've had the phone for 3 months and it was great, fast, responsive. Now with this update, it lags 2-3 seconds, it's terrible.
My option with the carrier is to send it to Motorola but they said they can't put Kit Kat back on the phone. Total garbage.
So I did some searching on here and signed up after the mass confusion.
My phone is the XT1064 version.
But it seems there are so many out there.
Am I okay to just get one from here?
http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167
or from here, but there are 3 different versions it seems...how do I know which one is the right one for my phone?
http://forum.xda-developers.com/moto-g-2014/general/xt1064-canadian-stock-firmware-t3048167
Do I need to root the phone?
http://forum.xda-developers.com/moto-g-2014/general/wip-unlock-bootloader-moto-g-2nd-gen-t2875728
It came unlocked, so I don't know if it's the same thing or not.
I just want my phone to work the way it did out of the box, nothing fancy or anything, just a simple phone.
Thanks.
Oh and here's another site with so many versions, this is just crazy.
http://www.filefactory.com/folder/c6cdedc45a775d27
Click to expand...
Click to collapse
Hello. First of all try to factory reset your phone, since you installed the brand new version, there are a lot of garbage in it. if this won't help, you can unlock bootloader and install Titan Prime ROM, which i am using right now. No lags, almost pure android, with no moto apps. To install custom rom you don't have to root your phone. BTW, got mine from Staples, did not notice any lags on Lollipop
I did reset my phone and it keeps going back to lollipop. Battery drains very fast, opening app lag 2 seconds minimum, dialing lag is worse, 3-4 seconds.
Done with this, I just want the original kitkat that came out of the box or something similar.
So anyone give me suggestions for a stock xt1064 kitkat version that I can download.
I tried the ROM thing, not working out at all, my network isn't working, so I tried factory reset and it still doesn't work.
I guess a clean factory install would help.
Anyone? please?
Thanks.
Hello All,
I received the Lollipop OTA about a week ago and since then my phone has been randomly restarting on its own and then proceeding to perform some sort of process once it starts.
It says something along the lines of "Optimizing Apps 1of 119" and this process takes a while. I have tried clearing the cache but it doesn't seem to help.
Any ideas of whats happening, solutions ?
Thanks,
Pete
I can confirm the problem. Having the same issue where apps are optimized on every power on.
When my nexus 7 updated to 5.0 it did this a few times. Then mysteriously stopped doing it after a week or two.
Whenever Android boots and starts with "Optimizing App # of #" it usually means your ART cache got wiped for whatever reason (corrupted maybe). This is the same effect as if you wiped the caches in TWRP. It takes a long time because ART caches are substantially larger than Dalvik caches.
Try to plug the cable off before turning on the phone. Looks like a serious bug but that helped in my case.
I performed a factory reset last night seems to be much better so far, I will report if the issue starts up again !!
Pete
Which lollipop update did u do, i mean the brazil retail one or the europe one??
Cos i faced this issue a lot in brazil retail update, yet to try europe update....
had the GB OTA update and can attest to the annoying android updating with each phone restart, fortunately I have not had any random rebooting issues as reported by others
Jim
jfran said:
had the GB OTA update and can attest to the annoying android updating with each phone restart, fortunately I have not had any random rebooting issues as reported by others
Jim
Click to expand...
Click to collapse
But you do have annoying apps update at each restart right??
Yes i have the annoying android updating with each restart
I have experienced these random reboots and I have also noticed that I get an error when taking screenshots where it says that either the storage is full or the app doesn't allow it. I have at least 3gb left and I have tried it across the system and it doesn't work. I am on the retail US version for XT1053
Sent from my SHIELD Tablet using Tapatalk
I have also some optimising situations on the restarts. Someone know what can fix or raise this situation?
Sent from my XT1052 using XDA Free mobile app
the android updating stopped, not sure if it was clearing the gallery data (2GB) the helped, or booting it safe mode, anyway boot time is now back to normal
Mine only gets into the process of optimizing apps when it's connected to the power source (PC via usb or directly to the power outlet). I just have to remember to unplug before switching off the phone.
It doesn't restart on its own.
Apart from missing lots of features after the Lollipop update, I also have the optimizing problem, it takes 30min and is extremely annoying, happened 5 times already, one time was a random reboot.
Any idea how to fix it? I do not consider a factory reset a solution. Motorola has spend much time and effort in upgrading while keeping all existing settings and app configs and app data. If I knew I would need a reset I would not have "upgraded" (def would have stayed with 4.4.4 had I known some pratical features are missing, the change log and all tech sites are waay to optimistic about the Lollipop updates!).
same here.
unrooted stock Rogers/Fido version
pasta1234 said:
I performed a factory reset last night seems to be much better so far, I will report if the issue starts up again !!
Pete
Click to expand...
Click to collapse
My sister in law had the same experience.. After the 5.1 update on her XT1053 Dev Edition, she kept getting the "optimizing app xx of yy" on reboot... After a factory reset, and setting up from scratch, she is back to working fine.
Friend of mine had the same experience with his XT1053... factory reset and setup from scratch fixed it.
I received the OTA two weeks ago (retail.en.gb), after some days i had a reboot and the optimization of 130apps
So i decided to do a factory reset and install just few application.
Tonight i forgot to put the phone on charge and this morning i had again reboot and optimizaion, just 80 apps bat took 10minutes!
I hope someone found a fix for this annoing issue
worst phone ever, it is very frustrating,should i upgrade to android M ?
Try encrypting then factory reset.
I posted this in an older thread but figured I would just go ahead and make a separate post about it.
Ever since I updated the phone to 5.1 it has crashed repeatedly, super laggy, battery life is significantly worse than kitkat, Turbo charge seems to take longer than on kitkat, my texts and calls won't go through, and on a rare occasion my phone will reboot by itself. I've cleared the cache regularly and have factory reset a couple of times and the problems will go away for about a week, but only to return again. I'm going to Verizon tomorrow to see if they can do anything.
Anybody else have these issues with their Turbo?
Sent from my XT1254 using XDA Forums
I'm not experiencing any of this. Have you troubleshot apps that you have downloaded as possible culprits? Also, did you upgrade via OTA or did you manually flash the 5.1 update via rootjunky? I've heard multiple people having issues with the flashed one.
Maybe it's one of the apps you have installed. Try a FDR and install your apps a few at a times. Try to pinpoint which app is constantly taxing your phone. If all else fails make verizon give you another 4.4.4 Turbo
So I went to Verizon yesterday and they couldn't do anything for me. I just took the OTA that came out yesterday and I am hoping it fixes more than the stage fright exploit. If not I guess I will be migrating back down to my old Galaxy S4.
Murd0c said:
So I went to Verizon yesterday and they couldn't do anything for me. I just took the OTA that came out yesterday and I am hoping it fixes more than the stage fright exploit. If not I guess I will be migrating back down to my old Galaxy S4.
Click to expand...
Click to collapse
If you haven't already, try using the Verizon Upgrade Assistant (that annoying thing that pops up every time you plug your phone into a computer) and select repair. This will do the cleanest wipe possible, reflash everything and bring you up the the latest firmware version. If you still have problems after that, chances are you're using an app that lollipop doesn't like, or you have a physically defective unit.
I ended up with what I think was a physically defective unit, and I got a warranty replacement straight from Motorola. The process was painless, and as long as the phone doesn't have any physical damage and was never exposed to water (in most modern phones, there's a water-sensitive sticker on the inside that changes color when exposed to water, so they can tell if you're lying), you basically just have to ask for it.
In fact, forget what I said in my first paragraph. Just get the Motorola replacement.
https://motorola-global-portal.cust...sion/L3RpbWUvMTQ0NDMzNDc3Mi9zaWQvWDgyS2RzeW0=
OK guys quick update I sucked it up and got the Motorola replacement and it works perfectly now, turns out I had a factory fault or something
My phone isn't laggy, but my Turbo charging is definitely slower, my WiFi is hit or miss at times, and the battery does seem to drain a bit faster but isn't too awful.
Sent from my Droid Turbo using XDA
Alright guys.
I must admit,, I was ready to give up on this phone. After owning several very high spec phones, for their years , I found myself having to get a "budget " one.
This phone was the worst I had used. Constant slow down to the point of waiting 20 seconds for an app to even bring up keyboard, battery useless, all after the 8.1 update. However not the case now. How? Well . .
My phone went into a bootloop of just showing "no command". I sent it to Nokia repair, in Hungary, via DHL. for a 5 day turn around repair. I got back the same exact phone. They had put on 7.1.2, as the factory restore image I guess. I debated about updating to 8.1 then took the plunge and did so - a big 1.8GB update. Then, to my amazement, it installed - one after the other - all security updates up to November 1 2018. I previous hadn't had any since May. Took quite a while. Reboot for each one, etc. After November went on I rebooted, and then did a reset to factory via recovery.
This phone has a new lease of life. Seriously no slowdown, multiple apps, vastly increased battery life (granted it's only been 2 days, but still you can tell it will be), the speed is vastly, vastly improved and is something that I was not expecting.
So, maybe we should all get our phones a bit cranky (get them in a boot loop), make sure it's in warranty and send it for repair. One thing I have noticed is that they put on the default stock WW rom (which was not the case previously). That, I assume, is what has resulted in a new lease of life - and updates - for the phone.
Thanks
It worked for me, expect that i didn't brought my phone to Nokia service.
I did noticed that the phone was really really slow even just on opening apps, it's a nightmare that considering there are phones cheaper than this and just works fine with apps.
They said that the updating to oreo will make it slow in some cases, i can't tell due to when i bought the phone, i immediately updated to Oreo
So i stopped the security updates from July cause i wanted root so bad that i was even planning to downgrade the thing, reasons are both i want the old speed back to this phone and root access.
But after i saw this post, i was curious... So i updated the phone to the latest security patch. And now it works great!
I can even play PUBG really smooth (which I can't back then)