Nexus 6 Turbo Charging Issue - Nexus 6 Q&A, Help & Troubleshooting

Hi guys,
I have a nexus 6 with Marshmallow, a few days ago I realized (using Ampere) that my nexus is not charging as fast as it should in turbo mode. I have done several things, like trying 5 cables, 2 turbo chargers, I also did a factory reset, I downgraded to Lollipop and nothing works, I always get 1,200 am maximum.... Using the warranty is not an option because I don't live in the same country were I bought the cellphone
Any ideas?
Diana

dmarangop said:
Hi guys,
I have a nexus 6 with Marshmallow, a few days ago I realized (using Ampere) that my nexus is not charging as fast as it should in turbo mode. I have done several things, like trying 5 cables, 2 turbo chargers, I also did a factory reset, I downgraded to Lollipop and nothing works, I always get 1,200 am maximum.... Using the warranty is not an option because I don't live in the same country were I bought the cellphone
Any ideas?
Diana
Click to expand...
Click to collapse
my turbo charge stopped working in june, 1200mV is all i get as well. ive spent lots of time trying to figure out why and trying to fix it. so far, nothing. but i DO believe that the issue is caused by my usb port in the phone(hardware). my usb has been getting harder and harder to connect to, and wont hold very well when connected. i actually have only one chord that ill connect to(as of now), and it barely holds onto my phone. anyways, thats my experience with it. it doesnt really bug me too much. even though i did have to buy a wireless charger since i thought no more wires would connect(and it charges even slower).

Related

Possibly dead USB port

Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)
Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!
They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!
interesting, didnt know about that one either
Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
Click to expand...
Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)
My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..
My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA
Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?
cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.
I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app

Fast Charging Stopped?

Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
I never paid attention, but I just always figured that the adaptive charger would switch from 5V/2A to 9V/1.67A when it was nearing full charge.
(Sent from another Galaxy)
Try a factory reset. If it doesn't work, get it exchanged asap.
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
pakure said:
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
This doesn't exist anymore in Note5
KennyCheng0705 said:
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
Click to expand...
Click to collapse
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
ThisGuy808 said:
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
Click to expand...
Click to collapse
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
HeyYoWL said:
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
Click to expand...
Click to collapse
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
ThisGuy808 said:
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
Click to expand...
Click to collapse
Thanks. Looks like I'll have to give my provider a call. I can verify that once I switched the cable I have no issues fast charging. I'm not having a good experience with Samsung so far. When you charge almost $1,000 for a product I expect it to be free of defects in every day use. Meanwhile my cable is messed up after only 3 weeks of owning it and the phone has signal problems that require me to cycle airplane mode to get data working. Never had a problem with my Nexus phones or iPhones. Really poor qualify control.

Self healing Nexus 6

Has one else completely trashed the USB port and had problems charging and connecting it via the computer and then mysteriously it started working flawlessly? Mine is working perfect after 6 months of wireless only charging...
Sent from my Nexus 6 using Tapatalk
i wish that happened to mine. sigh.. at least it wirelessly charges
simms22 said:
i wish that happened to mine. sigh.. at least it wirelessly charges
Click to expand...
Click to collapse
Have faith mine took a long time to do it but now it's working perfectly.
Sent from my Nexus 6 using Tapatalk
thawte said:
Has one else completely trashed the USB port and had problems charging and connecting it via the computer and then mysteriously it started working flawlessly? Mine is working perfect after 6 months of wireless only charging...
Click to expand...
Click to collapse
That often happens when you feed it a new cable.
doitright said:
That often happens when you feed it a new cable.
Click to expand...
Click to collapse
It was a used cable that I have tried several times in my girlfriend's car. She uses it daily to charge her phone and then I tried it as a last ditch effort when my phone was drained. Then I went in the house and tried an older cable I used to use and it worked perfect.
Sent from my Nexus 6 using Tapatalk
I hope it happens to me as well.
thawte said:
Has one else completely trashed the USB port and had problems charging and connecting it via the computer and then mysteriously it started working flawlessly? Mine is working perfect after 6 months of wireless only charging...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Using wireless charging since 3 months can't connect to pc nor enjoy turbo wired charging. Fed-up of stock nougat n want to install pie custom ROM but damn thing stupid usb port which is dead, can't but new charger n cable every week nor do I want to sell this phone coz it hardly sells for 4K whereas I bought it for 44K . I'm broke now trying to repair this **** n waste my money.
thawte said:
Has one else completely trashed the USB port and had problems charging and connecting it via the computer and then mysteriously it started working flawlessly? Mine is working perfect after 6 months of wireless only charging...
Click to expand...
Click to collapse
I've had my Nexus 6 since launch and I finally had to replace the battery about a year ago and around the same time my USB port started to have issues. I ordered a new port, but I moved since and have no idea what I did with it. It's fairly easy to replace on your own and parts are cheap. I think I bought two ports off eBay for 5 bucks and the battery for 15. Cheap China stuff I know, but it works.
Sometimes it starts working again when I get out the canned air and spray the port, but eventually it gets testy again.
I can't stress enough to replace the parts yourself if you can. This is the only Android device to last me as a daily driver for more than one year. I've only recently been considering something new because development has been slowly moving away from it and I love experimenting with different ROMs.

N910t "Unable to charge" message

Ok, I have been dealing with this issue and trouble shooting every which way but loose. I am getting this message every time I try to charge my phone. "Unable to charge your device, make sure you are using a samsung-compatable battery and charger, and that your device is properly connected to the charger." The device is almost 2 years old so it is out of warranty, I called samsung and sent it in at my own expense and they marked it "BER" (Beyond Economical repair) because I had rooted it, I didn't install my own rom I just simply tripped Knox so samsung refused to work on it. Very disappointing. I have now set out to fix it on my own.
OEM Battery: Check
OEM Charger: Check
Properly Plugged in: Check
I have tried multiple different fixes, factory reset didn't work, so I flashed Cyanogen 12.1, Rapture, and Dr. Keton ROMs to see if it was a software issue, NOPE. (P.S. Rapture is my favorite)
So I ordered a wireless charger so see if it was the charger port, NOPE.
Then I ordered a external battery charger and 2 other batteries so I could at least play around with it. SO I have determined it is not the Charger port, Software, or Bad Battery.
2 weeks Prior to this problem occurring the bluetooth flat out quit working. So I am now considering getting a new motherboard but this requires a lot of work I would rather not do if there are any other suggestion at this point I would love to hear them before I pull the trigger and buy a 150$ motherboard, If it honestly comes to that I might just sell the phone for parts, I bought an s7, but I loved my note 4. I would prefer to go back to it cause I like the battery life on the note 4 but LOVE the camera on the s7. Any way, Any Ideals would be fantastic, thanks.
I had an international note 3 that used to say that. I think you may have to use a power source for which that perticular phone was designed for.... just an idea... If i recall i could slowly charge it using a car charger but not a wall charger. I dont know why though i sold it on craigslist before i found the answer.
I also had a similar problem with a regular domestic note 3. Turns out my baby stuck my phone in her mouth and her spit corroded the terminals. So the phone just wouldnt charge. Was a pretty easy fix for like 10 bucks for a whole new charging port. Did you maybe drop your phone and dislocate the flex cable from your board? http://youtu.be/OYBWT1yfilc
Doesnt seem toooo difficult to fix but if it were me id just swap out batteries

[PROBLEM] Charging slowly (only USB charging) and PC can't recognized it

I have problem with my Nexus 6 (no warranty) from last two months. Phone is rooted and on 7.0 (from yesterday)
One night I noticed my phone says it is charging over USB when connected to the quick charger so it is charging very slowly (more than 8 hours from 0-100%).
I was using the Qualcomm quick charger and USB Magnetic adapter when it start to do only USB charge. I tried different "regular" chargers and multiple USB cords. All yield the same results. So it seems to be some faulty hardware but I don't know which part.
Also i noticed that PC has stopped recognize it when it's connected - it only show USB charging. I don't have option to set connection to MTP (alternative I found it in developer options - same result)
Already tried:
-different chargers
-different usb cables
-factory reset on marshmallow
-downloaded Nougat on phone and flashed to Nougat rom
I have friend who repair phones, gave it to him - he changed microusb connector - same problem...
I mean phone is working but I really depend on battery. I use it everyday for navigation and my company use Android application for work.
Any ideas?
I have some money to buy another phone but I don't want to change my beloved Nexus - I can't find an alternative phone to replace this beast.
Even i'm suffering from the same problem. (Out of warranty)
I sent it to 2 different repair centers of Motorola in India.
1 changed the port and still the problem persisted.
The other one was a more advanced service center. They took the phone for around 2 months and then they told me there is some hardware problem and it would cost around 60% of the device cost to repair the problem.
On asking the problem, they just kept telling there is some Hardware problem which they couldn't explain but they knew this would repair the device.
Now I'm a student. Somehow i bought a Nexus 6 that too when its prices were at peak (Rs. 48999) with my parents help.
I use it as my only primary gear. Now it takes around 7 hours to fully charge if kept on Airplane mode and that too without using it.
Its just a waste i am keeping because i cannot afford the repair and even cannot but a new Phone.
Choosing Motorola sucked! (I still trust Google and love it)
I saw TK using Nexus 6. I was much excited. I saw all his videos. It was fun but now even he has dumped the device.
Now i just keep on trying my luck on Giveaways by XDA expecting to get a device.
(I was too excited when they had a Pixel Giveaway by Rhinoshield but unfortunately i didn't win)
All my hope is XDA Giveaways coz i can only trust them.
If you find any solution to this problem please do reply here or mail me.
It would be of great help.
jurvyx said:
I have problem with my Nexus 6 (no warranty) from last two months. Phone is rooted and on 7.0 (from yesterday)
One night I noticed my phone says it is charging over USB when connected to the quick charger so it is charging very slowly (more than 8 hours from 0-100%).
I was using the Qualcomm quick charger and USB Magnetic adapter when it start to do only USB charge. I tried different "regular" chargers and multiple USB cords. All yield the same results. So it seems to be some faulty hardware but I don't know which part.
Also i noticed that PC has stopped recognize it when it's connected - it only show USB charging. I don't have option to set connection to MTP (alternative I found it in developer options - same result)
Already tried:
-different chargers
-different usb cables
-factory reset on marshmallow
-downloaded Nougat on phone and flashed to Nougat rom
I have friend who repair phones, gave it to him - he changed microusb connector - same problem...
I mean phone is working but I really depend on battery. I use it everyday for navigation and my company use Android application for work.
Any ideas?
I have some money to buy another phone but I don't want to change my beloved Nexus - I can't find an alternative phone to replace this beast.
Click to expand...
Click to collapse
That magnetic Micro USB Adapter fried your N6 charging port. This happened to my N6. It exactly what you have described. Fortunately, I have warranty and Motolora sent a replacement unit. It beyond repair. The replacement units was fried again when I used the magnetic POS. So got another replacement. Stay away from that magnetic POS. The seller gave me a full refund without even asked me to return that magnetic POS.
Sent from my Pixel XL using Tapatalk
rogconnect said:
That magnetic Micro USB Adapter fried your N6 charging port. This happened to my N6. It exactly what you have described. Fortunately, I have warranty and Motolora sent a replacement unit. It beyond repair. The replacement units was fried again when I used the magnetic POS. So got another replacement. Stay away from that magnetic POS. The seller gave me a full refund without even asked me to return that magnetic POS.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Does that mean i have no options now?
---------- Post added at 03:49 AM ---------- Previous post was at 03:45 AM ----------
Plus what is a Magnetic Pos?
Same problem
DivyanshuLeo said:
Even i'm suffering from the same problem. (Out of warranty)
I sent it to 2 different repair centers of Motorola in India.
1 changed the port and still the problem persisted.
The other one was a more advanced service center. They took the phone for around 2 months and then they told me there is some hardware problem and it would cost around 60% of the device cost to repair the problem.
On asking the problem, they just kept telling there is some Hardware problem.
Now I'm a student. Somehow i bought a Nexus 6 that too when its prices were at peak (Rs. 48999) with my parents help.
I use it as my only primary gear. Now it takes around 7 hours to fully charge if kept on Airplane mode and that too without using it.
Its just a waste i am keeping because i cannot afford the repair and even cannot but a new Phone.
Choosing Motorola sucked! (I still trust Google and love it)
I saw TK using Nexus 6. I was much excited. I saw all his videos. It was fun but now even he has dumped the device.
Now i just keep on trying my luck on Giveaways by XDA expecting to get a device.
(I was too excited when they had a Pixel Giveaway by Rhinoshield but unfortunately i didn't win)
All my hope is XDA Giveaways coz i can only trust them.
If you find any solution to this problem please do reply here or mail me.
It would be of great help.
Click to expand...
Click to collapse
My Nexus 6 is 4 years old, I recently changed the battery by ordering from Amazon n got it installed from service centre then I also replaced the charging port from service centre, n it got damaged again in 1 month recently I again replaced the port and the strip of usb from unauthorised repair shop n even now the port won't work and even doesn't connect to computer. N now again I recently replaced the port n everything is working perfectly.

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