Trouble answering calls. ??? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

SOLVED / Well the quirky behaviour happens when you try to swipe in the proper direction and the dang button doesn't move or react to your touch.
You have to attempt swiping several times before it reacts and the call is answered.
Any other touch screen action(s) work properly , no overheating, no unusual battery drain. No screen protector. No physical or aquatic damage to phone.
It's really annoying, on my S6edge you just tap at the button and it answers the call, on this note4 you have to swipe like a caveman to answer! This is wifey's phone, she doesn't "phoneguzzle" she works and phone just sits around most of the time.
Phone is stock, no rooting or attempts at rooting. No tampering, no weird apps , just basic Facebook, pintrest and a couple of games.
Pp. Any input will be appreciated and thanked.

Ok ,am I taking crazy pills?
Maybe it's crazy radiation from the phone?
Pp.

Tried reboots, battery clean, sd/sim card blow.
Still no profit.
Pp.

PanchoPlanet said:
Well the quirky behaviour happens when you try to swipe in the proper direction and the dang button doesn't move or react to your touch.
You have to attempt swiping several times before it reacts and the call is answered.
Any other touch screen action(s) work properly , no overheating, no unusual battery drain. No screen protector. No physical or aquatic damage to phone.
It's really annoying, on my S6edge you just tap at the button and it answers the call, on this note4 you have to swipe like a caveman to answer! This is wifey's phone, she doesn't "phoneguzzle" she works and phone just sits around most of the time.
Phone is stock, no rooting or attempts at rooting. No tampering, no weird apps , just basic Facebook, pintrest and a couple of games.
Pp. Any input will be appreciated and thanked.
Click to expand...
Click to collapse
I got that same bug on my note 3, have you tried a factory reset? That fixed it for me...

Factory reset is the only thing I haven't tried, guess I'll have to do a b/u and give it a try. I'll use smartswitch to b/u and reset.
Pp.

There's a setting in accessibility that allows to you just tap instead of swipe

aznvi3tric3guy said:
There's a setting in accessibility that allows to you just tap instead of swipe
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Click to collapse
This is found in my S6E, and it's enabled? ? Don't remember if I enabled?
Will check out and report back.
Pp.

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Checked and it was enabled, but not getting the one touch option???
May have to try the factory reset.
Pp.

In the same Accessibility settings, go to Answering and Ending calls and there is a setting to press the Home key to answer calls. Might be easier that a factory reset.
Sent from my SM-N910T using Tapatalk

After unchecking option for one touch answer and rechecking it started working properly? ???
But it appears to be working without reset.
Thank you all for your inputs.
Pp.

Related

Strange battery crash.

If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
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(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
bluemerlin said:
If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
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Click to collapse
That sucks, a Battery Pull or Soft Reset doesn't work?
Nope, just tried both.
It's an XDA Stellar. I just hope it's fixed in 6.1 when the release it (hopefully) next month.
bluemerlin said:
If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
Click to expand...
Click to collapse
So, you are using the default ROM? After a hard-reset, use your phone with no 3rd party software and see if your phone does the same thing.
Yep Default ROM. I'll try it and see if it happens again, with no software installed
bluemerlin said:
Yep Default ROM. I'll try it and see if it happens again, with no software installed
Click to expand...
Click to collapse
You might want to check in the Hermes thread because the phone in the picture is a Hermes not a Kaiser.
parleyp said:
You might want to check in the Hermes thread because the phone in the picture is a Hermes not a Kaiser.
Click to expand...
Click to collapse
He mentioned in his original post that it is not his phone but that's the screen his phone gets stuck on.

Backlight/Screen won't stay off, turns back on after only moments!

I've had this tilt for a couple of days now and this new screen problem only started happening today. My screen/backlight turn back on moments after being turned off, either by the power button on the side or after the short timeout.
I've searched through the forums to no avail. My bluetooth and WiFi are already turned off and I do not have any programs running in the background.
The problem only appeared today and the only program I've installed today is Xpress Mail. Could Xpress Mail be causing this problem?
Any suggestions anyone has would be greatly appreciated. This little glitch is getting on my nerves pretty bad.
aagil001 said:
I've had this tilt for a couple of days now and this new screen problem only started happening today. My screen/backlight turn back on moments after being turned off, either by the power button on the side or after the short timeout.
I've searched through the forums to no avail. My bluetooth and WiFi are already turned off and I do not have any programs running in the background.
The problem only appeared today and the only program I've installed today is Xpress Mail. Could Xpress Mail be causing this problem?
Any suggestions anyone has would be greatly appreciated. This little glitch is getting on my nerves pretty bad.
Click to expand...
Click to collapse
This sounds like the opposite issue of the known backlight error.
You can try this to see if it might happen to also solve your issue.
http://www.htc.com/us/supportdownloadlist.aspx?p_id=67&cat=all
I just gave that a try but it didn't work. I'm still having the same problems as before.
I also uninstalled Xpress Mail but that didn't work either.
Any other suggestions??
The only other thing i could recommend is a hard reset. Have you tried that yet ? ( It will restore the phone back to factory )
To do this you will need to hold the stylus in while pressing these buttons ( Red dots ) :
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Maybe I'll tackle that tomorrow. I've been adding and customizing things obsessively for a few days, wiping the slate clean might take some getting used to.
Thanks for your input!
Anytime! Thats what we are here for I just wish I have a better answer for you. Something somewhere seems to have changed a registry setting it seems. Easiest way to fix is to reset
On the plus side, it gives you the opportunity to install a custom rom that is much faster and has no bloatware ( If you feel brave enough to try ). Flashing sounds much more scary than it really is. There is almost no way to mess up the phone
One more thing. Even if you dont flash a new OS, you can still get rid of the bloatware ( Factory branding with all the apps you will never use ). Just after it hard resets just as the screen changes to " Customizing in 3 seconds", just poke your stylus in the hole and reboot it. It might take you a few times because I hear there is a split second but trust me it will make things better not being there!
Goodluck!
Check my 2 posts in the thread on page 1 and page 2. Sounds like you have a problem with a stuck camera button
Frank
The button for my camera seems pretty regular. My phone stays off longer than yours in that video, fordmav. Also, on my phone when the phone is off and I push the camera button it does not wake up.
Its looking like a hard reset is in my future.
I had this problem after upgrading to 6.1. It came down to a tweak or set of tweaks that I had applied, but I don't recall what they were. I've caused it using tweaks programs, applying multiple tweaks that caused no issue before. Going back in & undoing the tweaks got rid of the issue. So did a hard reset before I figured it out.
If you do hard reset, make backups periodically as you're installing stuff/tweaking successfully. That way, you can go back to a good point if necessary.
well I don't know what I did but the screen and backlight are remaining off, at least so far today. hopefully that's the end of the story...

X1 optical joystick problem

Good day everyone
i'm using my X1 since about 2 weeks.
I recently did notice that after waking my phone up the "scrolling down action" is performed...so the optical joystick thinks i'm moving downwards but in fact i'm not even touching it...it not only happens after waking it up, but also when i want to scroll upwards it happens often that it's sliding downwards again when i release the touchy surface...
cleaning of the touchy surface didn't help...aswell as adjusting the sensitivity of the optical joystick...
does anyone else have that problem...or anyone out there having an idea how to fix?
mine dont have that problem at all and if hardreset dont change it i would
write it off as a hardware malfunction
Some solution?
The does same thing happen to me?
I had this problem before too. Somehow, while i was at school, i must have shaken it a lot or something, because i had P.E. that day. When i got home after i had p.e., the joystick scrolling problem stopped. I had the X1 in my pocket the whole day, so i guess when i was running in P.E., something must have shaken and the problem is now fixed.
This has happened to me only once, while browsing. It fixed itself after a soft reset. Very weird.
Solution!!!
Mine had a very similar problem. It was making calls alone once something just touched the joystick's surface. I took it to a repairing center (with a little hope once i read above comments). However they repair it, well, at least the joystick is working on its scroll funtion but when I press it nothing happends. They told me that it was repaired by just cleaningl, with paint thinner and a gum eraser, the part that is marked inside of the red circle in the image below.
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Mine's got that problem too.. It was so annoying that I disabled the optical joystick thingy... Don't need it anyway
Im glad i dont use that optical thingy. Its annoying when you want to press center button on D-pad but then accidentally scrolls up or down.
Sorry for poping in this post again after er.. i think this is like a year old post. I just had this problem last month.. or maybe months. I been ignoring it for some time now but well it is getting annoying (It always make the speaker go louder for some odd reason by scrolling up or while searching for a contact it scrolls up). I have never used the d-pad and thought of disabling it but not sure how too.
No more warranty as I bought it for some time already (They said so), I send it back to the shop and they wanted to charge me MYR200 to change the ribbon. After thinking a while that d-pad only cost like $7.99USD which is MYR25.10 from cnn.cn website.
Do they mean the slider flex cable which cost MYR147.619 (After converted)?
Does that has any relation with my D-pad getting stuck at the up button?

Help needed: Strange issue when trying to turn on screen

Hi! My Galaxy Note 9 has recently started having a really strange issue.
When I press the power button and unlock it using my fingerprint, I can clearly hear the phone unlocking, but my screen stays perfectly black. When I press the power button again, it makes the stock "locking" noise that it makes. The little click.
If I don't relock the phone, it still can be used! I can actually click icons, accidentally send texts, etc. but no image....
Here's where it gets weird.
If I tap the screen two to four times and THEN press the power button, my screen turns on! I'm then able to use the phone like normal. Crazy!
However, for whatever reason I cannot use this trick when I get a phone call. So I just have to call people back.
Has anyone experienced this before? Do you have any tips to fix the problem? I have already tried restarting the phone, and powering it off and turning it back on. My last resort is a factory reset.
Welcome to XDA
May be a rootkit. If your running anything lower than Android 9, a factory reset may not purge it ie X-helper. The longer you wait the more damage malware can potentially do.
Delete Google account from phone and...
Nuke it, then reset your Google account password after factory reset.
If it persists, reflash rom. If it still persists it's hardware.
Two days ago I did click a link in a spam ad. And then yesterday the problem kicked in, so your suggestion has some pretty strong credibility in my mind. I'll take the actions you recommend. Thank you!
Maybe go with Brave browser in the future and add this modification to the new load. It globally blocks ads and some of the worst sites as well.
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Touch Screen issue after May Update!

Hey guys,
I am back to the real OG forums of Android after spending a few good years with iOS devices. Ngl, missed this place a lot!
So I have been using a Pixel 4a (5G) for 2-3 weeks now, and everything was perfect until the May security update 2 days ago. Although, previously, there were a couple of touch screen issues observed by many anyway, a friend too who uses the same phone, same variant g025-e and we used to observe extremely **** typing experience while charging our phones, until this update, literally destroyed the whole experience for me specifically, and not my friend.
This update was about 16.9 mb and on the night of 1st of May, I put my phone to update and slept, within hours it was released. The next morning my frustration begins. There is a part of my screen, specifically between the app dock and home screen separator that doesn't work anymore. There is absolutely no damage to the phone, neither have I dropped it or anything. The whole "asd" row on my qwerty keyboard barely works. Tapping the letters on that row a million times might register a touch magically, but you get my point, its just extremely frustrating.
Furious, I immediately took it to Pixel Community (Pixel Community Post here) and I haven't received a reply there yet. I took it to Reddit (Reddit post here), and there isn't any help either.
I have run a couple of tests on my phone testing my screen, and to my surprise multi-touch isn't working either (I can't zoom into photos, can't use maps or anything for that matter) and my phone only detects one finger. Attaching screenshots below where you can see touch break (there is no point of posting multi-touch test here, it can only show its detecting 1 finger, and that also breaks in the area shown below):
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As last resort, I have also tried removing my screen protector, playing with the screen-protector mode in the display settings but in vain.
Now I am thinking something definitely went wrong while my phone installed the update, and thinking of a full fresh flash of the Software after unlocking the bootloader. Please suggest what to do. Hoping for positive replies. I am not doubting the hardware because my phone just stopped working right after the update, even though the new update suited my friend's phone just fine.
Hello ,
I have same problème as your but in worst, I have to use USB louse to use my phone....
vince 038 said:
Hello ,
I have same problème as your but in worst, I have to use USB louse to use my phone....
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Click to collapse
Oh damn I'm sorry its that much for you mate. Did it happen after the update or just randomly?
the day I updated the phone, the touch screen started to not answer again on the top and then the problem is repeated gradually on the rest of the screen. I just made a factory rest, the touch screen no longer works, I will change the screen .
Vincent

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