new note 5 Handset & Charger Connect counter set to 7 - Galaxy Note5 Q&A, Help & Troubleshooting

Hi
I bought a new note 5 and installed the "phone info*Samsung* " app and I found that the Handset and Charger Connect Counter equal 5 & 7 !! Shouldn't they be Zeros?? The product box is new and sealed, so are these values normal and please i'd like to know how do I also check the total call time because I didn't make more than 2 minster and this gonna show me if the shop had/dealer has used the device before me and sealed the package his way ?!!
I need a working code or any app that shows the real call/talk time please.
Thanks a lot

It's normal, when phone is assembled in factory they have to plug in charger and headphones few times to be sure that everything works.
.

Related

HTC One not charging.

Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
??
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
sandeep.mjs said:
??
Click to expand...
Click to collapse
joshwarrior said:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
Click to expand...
Click to collapse
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
joshwarrior said:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already sold and got fair price. I think this prob is increasing.
It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!!
Sent from my GT-N7100 using xda app-developers app
This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:
http://forum.xda-developers.com/showthread.php?t=2093599
Sent from my GT-N7100 using xda app-developers app
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.
It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...
gunric said:
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
Click to expand...
Click to collapse
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
sandeep.mjs said:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Click to expand...
Click to collapse
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
pendragon11 said:
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Bad luck. You see way out?
I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
Sent from my HTC One using xda app-developers app
naimmkassim said:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.
I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?
Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Can this be cause of charging and USB prob ?

dead..but red light when connected to a charger..guys please help me!!!!

one day my z1 suddenly stopped working properly..the power button stopped working and it started to go crazy..it reboored itself and got stuck at the purple boot animation..then it turned off and since then no life seemed to be in it..when i connect it to the wall charger the red light comes alive..and when connected to the laptop again only the red light..no fastboot no flashmod..when connected to pc or wall charger the red light lights but it turn off after 2 or 3 mins..please help me to fix my z1..and sorry for bad english..
p.s.- i gave my phone to the sony repair center( well there is only one service center for the whole country) and they said that they couldn't find whats wrong with it and they said i have to replace my motherboard..and it was so expensive i could buy a second hand z1 for that price..unfortunatly i'm poor so i can't afford that..so guys i'm begging you..please help me...
well , an interisting test can be:
connect it to a windows pc while it is off, and while you hold the volume button down
if you see something happening on a the windows pc there is still hope
( sound of an usb connection, or look after 10 seconds if windows tries to install a device
in the mean time it still looks like your device is off, so you shouldn't see anuthing on it... just on windows
if you have an installing device/ windows making sounds , you should find out more about flashtool
pjottrr said:
well , an interisting test can be:
connect it to a windows pc while it is off, and while you hold the volume button down
if you see something happening on a the windows pc there is still hope
( sound of an usb connection, or look after 10 seconds if windows tries to install a device
in the mean time it still looks like your device is off, so you shouldn't see anuthing on it... just on windows
if you have an installing device/ windows making sounds , you should find out more about flashtool
Click to expand...
Click to collapse
i did it but nothing happens...not on the pc or the phone...pls hlp me!!!
well in that case i'd say it probably is dead.
a new one on ebay ( from china) costs you around 220 usd
you can also get the mainboard from ebay for around 104 usd
but i guess those are your best options
pjottrr said:
well in that case i'd say it probably is dead.
a new one on ebay ( from china) costs you around 220 usd
you can also get the mainboard from ebay for around 104 usd
but i guess those are your best options
Click to expand...
Click to collapse
hey i searched for the motherboard on ebay but its for c6903 but unfortunately mine is c6902...what do i do??
well, i'm not sure if there is much difference between the 6902 and 6903 , but i guess that's controlled by the mainboard, so after you replaced it, you have a c6903 i guess
but i'm not sure if that fits...
anyway, before you order that main board you should first try to remove your old one,
phones are smal, and there is of course a big chance of messing up.
if you do you might have a broken phone AND a mainboard which you cannot use....
further , i think you should be shure that it is possibl;e to use a c6903 mainboard in a c6902 , because i'm not sure that's possible

SM-T715Y GPU Issues/Mali Not recognized

Hey guys , i bought the Samsung Galaxy Tab S2 8.0' from thailand this is the full Specs:
On the box stated : SM-T715YZDETHL
in the about menu stated : SM-T715Y
Build Number : MMB29K.T715YDXU2BPJ1
T715YDXU2BPE3
android 6.0.1
- i didn't touch it , just update (no root nor anything alike)
the first time i opened the device ( which was sealed ofc ) it had a issue that some texts got dissapeared (you see like W lc om instead of Welcome and some more stuff like that) , black covers layers of the screen some times and a few more strange stuff.
i cannot send it to services of thailand because i dont live there nor around there.
once updated to 6.0.1 seems like the first problem solved but i still cannot play any 3D Game (it just crash on start , also i get poor results on some benchmark tests) , seems like an hardware issue but i wanted to make sure its not a software issue.
i wanted to install an english version or internetional version 6.0.1 android but cannot find any info on it. and not sure about the thai version i have.
so , what roms can i flash ? , do i need to do bootloader unlock first or something like that ?
thanks alot guys - you guys are my last hope...
well.. now it wont even charge.. (it's just giving a Red X icon on the battery while connected to the charger (all original and came with it!)
it started 2 minutes after i added a new SIM Card somehow ..
i tried 4 diffrent chargers (which works on other phones and tablets).
cannot burn a new rom because the usb wont regonize even in Download mode.
any idea ?
(i tried to blow air inside the charge pin and clean it.. all stayed the same sadly..) .
thanks guys.
Jesus..
well got past the NO Charge/USB problem.
and also rooted my device.
seems like i have hardware issues with the GPU (Mali) ..
naty106135 said:
well.. now it wont even charge.. (it's just giving a Red X icon on the battery while connected to the charger (all original and came with it!)
it started 2 minutes after i added a new SIM Card somehow ..
i tried 4 diffrent chargers (which works on other phones and tablets).
cannot burn a new rom because the usb wont regonize even in Download mode.
any idea ?
(i tried to blow air inside the charge pin and clean it.. all stayed the same sadly..) .
thanks guys.
Click to expand...
Click to collapse
im having the same problem after installing cyanogen rom in t815y
BUMP

Rog phone 3 (Tencent edition) USB -C port charging but not recognized on my laptop.(Lenovo)

Model Name: ROG 3 trncent edition( ZS661KS)
Firmware Version:WW-17.0823.2012.131
Rooted or not: yes ( was trying to root)
Frequency of Occurrence: Got<HARDBRICKED>
APP Name & APP Version (If your issue relates to the app): no app used.(magisk or anything else)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My rog phone 3 (tencent), which i brought about 6 months ago. I never had any issues like this.
The other day i opened my camera and suddenly the front camera was not working. I restarted the phone, did factory reset, cleared camera data, but nothing solved the issue. I thought i have to upgrade the firmware. So i downloaded the new firmware (2012.143) and connected the usb c cable with my laptop ( lenovo ideapad 320) , but it did not recognize. i tried both ports. I never had this problem before. I unlocked the bootloader, i thought it might help. I also turned on the developer option and selected FTP protocol and USB debugging. But it still didn't connect. while i was trying to enter bootloader recovery mode I accidently put the phone on EDL mode and now its bricked . The indicator light is flashing when i connect to the pc but the PC isn't recognizing the port ( i downloaded the qualcomm EDL driver on my laptop also, but the port option is not showing at all). Is it hardware problem, But the phone was charging just fine.
please suggest some help
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
darkensx said:
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
Click to expand...
Click to collapse
Bro my phone turned on, and it functioned normally, i didn't brick it, it was probably battery dead, i charged it for hours and it turned on.. But how do you fix a power IC that supply power from the battery . Is it the one in the (picture) , Because sometimes when it charge it gives only the green light and black screen.
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
Firdhaus81 said:
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
Click to expand...
Click to collapse
Try different cable. Been there seen it before

Rog Phone 2 suddenly died... SuperPack Accesories are useless without it

Hello Friends...
my Rog Phone 2 is dead as well.... suddenly when i woke up in morning, it doesn't boot up.. it just shows the logo and turns off.. i am able to log in something, maybe recovery.. it has options like recovery mode, restart bootloader etc, but selecting it does nothing.. please see the attached pictures. it does get connected to the laptop and i hear the connect/disconnect sound. i showed to the authorized service center but they also weren't able to do anything. they had only opened it and looked. they hadn't tried starting it like i have attached the pictures..
other problem is that i had also bought the Superpack Suitcase which has all the accessories, the twinview dock, Kunai Gamepad, WiGig Display Dock, Mobile Desktop Dock etc... so without this phone, all that is useless.. i cant even use it with other phones... these accessories aren't used, they are still new i also checked if i could buy second hand Rog Phone 2 but i didnt find anyone selling it anywhere near me.
i dont have much experience in installing the rom and do all that stuff... once i tried with Xolo Q2000 many years back. i did installed the rom back on that but it had lost the imei number. i had tried multiple times but never got the imei back on that phone. it worked perfectly except that no sim used to work. so i am a bit afraid to fiddle with this Rog phone. other than that i have rooted few other phones using apps few years back.
i will check out the forums and see if i can install the Rom and get it working.. i feel its only a software issue as it does start, shows logo and then it doesnt start/load with the rom.. it would be helpful if you guys could advice me and give me any suggestions.. Thank You.
Roxx.R said:
Hello Friends...
my Rog Phone 2 is dead as well.... suddenly when i woke up in morning, it doesn't boot up.. it just shows the logo and turns off.. i am able to log in something, maybe recovery.. it has options like recovery mode, restart bootloader etc, but selecting it does nothing.. please see the attached pictures. it does get connected to the laptop and i hear the connect/disconnect sound. i showed to the authorized service center but they also weren't able to do anything. they had only opened it and looked. they hadn't tried starting it like i have attached the pictures..
other problem is that i had also bought the Superpack Suitcase which has all the accessories, the twinview dock, Kunai Gamepad, WiGig Display Dock, Mobile Desktop Dock etc... so without this phone, all that is useless.. i cant even use it with other phones... these accessories aren't used, they are still new i also checked if i could buy second hand Rog Phone 2 but i didnt find anyone selling it anywhere near me.
i dont have much experience in installing the rom and do all that stuff... once i tried with Xolo Q2000 many years back. i did installed the rom back on that but it had lost the imei number. i had tried multiple times but never got the imei back on that phone. it worked perfectly except that no sim used to work. so i am a bit afraid to fiddle with this Rog phone. other than that i have rooted few other phones using apps few years back.
i will check out the forums and see if i can install the Rom and get it working.. i feel its only a software issue as it does start, shows logo and then it doesnt start/load with the rom.. it would be helpful if you guys could advice me and give me any suggestions.. Thank You.
Click to expand...
Click to collapse
Please follow this video to fix it
mvikrant97 said:
Please follow this video to fix it
Click to expand...
Click to collapse
thank you very much.. but the file is missing on the thread as shown in the video. any idea about it?
Roxx.R said:
thank you very much.. but the file is missing on the thread as shown in the video. any idea about it?
Click to expand...
Click to collapse
Yes the thread poster deleted it for some reason.
mvikrant97 said:
Yes the thread poster deleted it for some reason.
Click to expand...
Click to collapse
that's sad.. if am unable to unbrick my ROG Phone 2 then i have plans to buy ROG 7.. But what about the accessories which are still new and unused... wish if i could use them with other phones by doing some DIY modifications or something.. most importantly the desktop dock and twinview dock... i will keep posting the updates here. sometimes i feel to break it all into pieces and burn it...
untill now i am able to connect the Rog Phone 2 to PC and in Device Manager it shows FastBoot Interface and i have also installed the "MiFlashSetup-Beta" which does shows up a device in it. but i dont have the ROM.. i also tried the ROM from Asus official Support webpage but then MiFlash says that some .bat file is missing. now i am making a EDL Cable as showin in the video in above post.

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