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Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Not really but I would just disable visual voicemail which is preinstalled. Other than that it's no different
No problem for me either. Indeed, you might want to disable/remove/uncheck all AT&T preloaded apps.
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
Rask40 said:
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
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Click to collapse
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
rmead01 said:
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
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Click to collapse
Yeah, in the phone settings it lists google voice as the voicemail provider.
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
Rask40 said:
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
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Click to collapse
I had the same issue. I just got off the phone with customer service and they had to put the vm soc back on my account.
Wonder how many other people have the same issue and haven't realized it yet?
pchoi94 said:
Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Google voice works just fine on my moto x also.
But after 2 years of using google voice; Im finally getting rid of it. Im tired of the MMS headaches. Tired of waiting for google to find a solution.
This may or may not help anyone. But Google voice on all my phones and my nexus 4 worked great for years. Recently my ATT accountgot hhacked and my entire account had to be re provisioned. This defaulted to the newer voicemail service and Googlevoice no longer can register. So instead iI just set all forwarding to my Google voice number and it functions the same way.
Supposedly getting ATT to put me back on the old style voicemail is a difficult task to convincethe reps to do. Take ffor what its worth. This is my nexus 4 too and Google voice just can't register as voicemail for some reason.
im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
imablackhat said:
im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
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First, for your issue, from what I've read VVM doesn't play nice with ROM's, need to be stock. I hope I'm incorrect, others likely will chime in ...
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
imablackhat said:
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
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Click to collapse
You can't use Verizon VVM on anything but stock. No matter how much you want it.
RW-1 said:
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
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Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
stevexyz0 said:
Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
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I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
RW-1 said:
I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
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Click to collapse
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
stevexyz0 said:
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
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Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
RW-1 said:
Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
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If you don't have Advanced Calling turned on then you don't have HD Calling nor VoLTE, they are bundled together. Anyway, no further suggestions but good luck
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
kae9797 said:
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
Click to expand...
Click to collapse
Thanks to the both of you, I have yet to call them, but figure something is likely borked from the activation of the new phone, for as large as they are I've seen too many botched provisioning issues lately
Don't know when I'll get to it, but I appreciate the input!
I'm not getting notifications when I receive a voicemail. Everything seems to be set up properly, and I'm able to see and play my voicemail in visual voicemail, but no notification comes through on receiving a voicemail. If I reboot my phone when a voicemail is waiting for me, I do get a voicemail notification when the phone boots back up, but I don't get notifications for any subsequent voicemails (unless I reboot again).
Are others seeing this behavior? And does anyone have any clues what might be causing it?
Hmmm. I also have the same problem, i won't see the voicemail unless i reboot.
Hmm this happened to me once, thought it was a quirk. Not good...
T-Mobile if that matters. First slow LTE, now this. Ugh.
I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.
carrot34 said:
I'm on T-Mobile too. Stinger051, are you also? Maybe this is a T-Mobile specific issue? OnePlus didn't seem to have any clue about it.
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There's a similar thread on the OP forums, but I can't recall if it was T-Mobile specific or if it was all kinds of carriers around the planet. If I find it again, I'll post a link. I'm on ATT and as far as I know (it's really tough to know things you don't know ), I'm not having the problem. In fact, I get double-notifications, one is the regular symbol (is it an infinity symbol?) for a message on my VM, and the other is the ATT VVM app symbol.
Now and then I don't get a "so&so called" notification along with it, but I always "seem" to get the VM / VVM symbols. When I listen to VM using the 1 on the keypad (now and then), I never find something I hadn't gotten a notification about so it "might" be carrier specific.
Sure enough, just found another voicemail I had no idea about.
I submitted a bug about this:
https://forums.oneplus.net/threads/not-getting-voicemail-notifications.478018/
Is anyone else noticing this problem? If so, please add to the bug thread on the OnePlus forum.
How to get voicemail notification
Hi everybody. I figured out a fix. Even though I have spent a lot of time on OnePlus Chat, was told to wipe the phone, and spent a remote session with One Plus they could not figure out the issue. Simply turning off "Visual Voicemail" in the phone app completely fixed the problem (even though the OnePlus people told me to make sure it was on!). In the phone app, go to Settings, then Call settings, then select your SIM card (1 or 2), then Voicemail, then switch Visual Voicemail to off. You will get voicemail alerts normally, but now you will not have visual voicemail. There is a T-mobile Visual Voicemail app that you could try to use instead, though. Hope this helps
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
I was able to flash the unlocked version on my Verizon Note 8. Which guide are you following? https://forum.xda-developers.com/galaxy-note-8/how-to/stock-recovery-odin-recovery-software-t3671615 I used this guide by BlueFox721.
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
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Click to collapse
Boot in recovery and factory reset then choose boot to bootloader from recovery main menu and flash unlocked firmware...make sure ums/patch is set to 1 in config file and that you are using Prince Comsy's Odin...UMS slot should be empty...bl in bl, ap in ap, cp in cp, csc in csc
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
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Click to collapse
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
BlueFox721 said:
Google voice works great...you just need to forward your vm to Google voice #...search web for Verizon vvm to Google voice...it transcribes better imho...
Click to expand...
Click to collapse
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
Just
Discovideo3 said:
Every time i flash the unlocked firmware, it will succeed and go to the android upgrade screen. But once it reaches 32% it says erasing and goes right back to the verizon firmware
Click to expand...
Click to collapse
Take out the Verizon sim when. You are flashing the unlock firmware.. it seems to confuse oidn and the firmware for some reason .. then after you set up the phone just pop the sim in. You should be good to go
Just flash it to the TMO version and use t mobile if possible.?
Sent from my SM-N950U using Tapatalk
Panther6834 said:
This might sound strange (and, yes, I've already searched all the threads to find what I'm looking for, and couldn't find it), but, has anyone successfully flashed the Verizon firmware onto the unlocked US (SM-N950U1) Note 8? If you're wondering why in the world I'd want to do that, it's simple: Visual Voicemail. Here's my problem - I'm a chauffeur, and I rely (partly) on receiving voicemails, as I can't answer the phone when clients are in the limo (as clients get in, I silence my phone). The unlocked Note 8 not only doesn't have Visual Voicemail, but I don't even receive any sort of notification when a voicemail is left. If I don't receive any indication that I have a voicemail, how am I supposed to know? Calling myself every time I drop, so as to check for voicemails, is not a very realistic way of dealing with this. Having read in other forums, I know I'm not the only one miffed about this. Countless others with the unlocked Note 8, S8, & S8+ have discovered this "problem". Since Verizon has been worthless in helping me, I'm starting to think that the only way I'll get voicemail notifications (of any kind) is to flash my unlocked Note 8 with the Verizon firmware...unless someone reading this knows how to get voicemail notifications working. Assistance is requested...anyone?
Click to expand...
Click to collapse
Youmail
jay8302 said:
Youmail
Click to expand...
Click to collapse
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
Panther6834 said:
Unfortunately, with the Galaxy Note 8, these instructions (such as those found at https://forum.xda-developers.com/galaxy-nexus/general/guide-switch-verizon-vvm-to-google-t2151572) don't apply, and won't work. In the phone app's "Settings" menu, there is no "Other Call Options" setting. There is, however, within the phone app's settings, a "VOICEMAIL" category, of which the first two options are "Service provider" and "Voicemail settings". Under "Service provider", the only option is "My carrier"...there is no "Google Voice" option. Under "Voicemail settings", there is one sub-setting, "Voicemail number", which currently has *86 entered. Now, I could easily change that to my Google Voice number, but I'm uncertain as to whether, or not, that would do anything (plus, at least as of my time typing this post, I don't have a way of testing, as my wife is at work). Since, as indicated in step 4 of the directions given (in the above-mentioned link), one must first change the voicemail setting from "My carrier" to "Google Voice", that leads me to believe that this won't work on my unlocked Note 8.
In calling Verizon today, something 'interesting' was discovered. It appears that, when the Verizon customer service person canceled my Premium Visual Voicemail (ie. the monthly $2.99 fee) a week ago, he forgot (within Verizon's internal system) to revert my line's setting from "Visual Voicemail" back to "standard Voicemail". After the customer service person (from today's call) changed that setting, I started receiving standard voicemail notifications. So, at least I've been able to finally get traditional voicemail notifications to work. That being said, I'd STILL like to regain some form of visual voicemail, be it Verizon's (which I'm assuming will be impossible, unless I flash my unlocked Note 8 with the Verizon firmware), or Google Voice's. Since the directions given by Winesnob (again, via the above link) don't appear to work on the Note 8 (because "Google Voice" isn't listed as a voicemail option within the phone's phone app settings), any other suggestions, short of flashing the Verizon firmware?
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Click to collapse
There should be updated info for Google voice on verizon....For Sprint all I had to do was dial *73mygooglevoicenumber and all was well...I did not mess with the voicemail settings on the phone as it was unnecessary...this just forwards to Google voice...you just need to know the correct "no answer forward" prefix...it used to be *71...leave all other settings alone...then when you get a voicemail phone will forward to Google voice....so if you have to call Verizon tech ask for the *number for no answer forward....then dial it in the phone like you are making a call with your Google voice number...for example, call (dial in phone app) *716235551234 and press the phone button to start the call...the example I used behind the *71 (6235551234) is not a real number and the *71 used to be Verizon's no answer forward prefix...your Google voice number is shown in settings of the Google voice app...
---------- Post added at 01:23 AM ---------- Previous post was at 01:17 AM ----------
xbmoyx said:
This.
I am also Unlocked on Verizon and ran into the same dilemma and YouMail works great.
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I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
BlueFox721 said:
I remember using youmail on my tthunderbolt...I just preferred Google voice...glad you have something you like though...
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I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
xbmoyx said:
I still prefer Visual Voicemail but don't really feel like tinkering with flashing anything. I looked into Google Voice and I was kinda confused, you have to create a new phone number? How can I use my existing number but get Google voice to work properly and get voicemails?
Click to expand...
Click to collapse
Now that you can use your current number for calling on Google voice I'm not sure...but you can still get a Google voice number instead...I just said no when it asked if I wanted to use my cell number...and then forwarded the no answer service to the Google voice number I got from google by dialing *73googlevoicenumber
Change Google voice number:
https://support.google.com/voice/answer/115114
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Panther6834 said:
I promised I'd reply back, and I am. Thankfully, it appears that I won't have to flash the Verizon firmware, after all. After canceling my Premium Visual Voicemail with Verizon, I should have started receiving voicemail notifications, to which I'd have to call my own voicemail every time I wanted to listen to voicemails. As I mentioned previously, after my Visual Voicemail was canceled, I still wasn't receiving voicemail notifications. On Friday (10/6), I called Verizon customer service (for a different reason), and during the conversation, and having mentioned the call two weeks earlier, this technician discovered that the previous person had forgotten to switch my line’s voicemail from “visual” to “basic”. Once she did this, I started receiving voicemail notifications.
Of course, what I (still) really wanted was some form of visual voicemail…so, I decided to give Google Voice’s voicemail another shot. I reinstalled Google Voice, redid the GV settings, as well as the settings for my phone’s phone app, and dialed *71 followed by my GV number. I am happy to say that I am now receiving visual voicemail, as well as notifications, and, as such, I won’t have to clutter up my phone with Verizon’s bloatware.
Click to expand...
Click to collapse
Glad to see it worked
This is the first time I am having an issue setting up Google Voice as my default voicemail. The last few phones I've used, an unlocked S8+ and most recently an AT&T locked Note 8 I have been offered the option to use GV as my voicemail when launching the GV app the first time, during the initial set-up I get a prompt. Now I have an unlocked Note 8 (US version purchased from Samsung) and I did not get the prompt. So I went to the GV setting on my pc and tried "activating" the voicemail by running the code for AT&T which is **004*1215839XXXX#, when I hit send I get the following error code (see attached). GV was deactivated on my previous Note 8, there is no additional setting under VOICEMAIL/SERVICE PROVIDER and I cannot change the call forwarding information, I get a error message "Failed to read data, unexpected response from network." I CAN change the actual number under VOICEMAIL SETTINGS but that doesn't seem to change anything. The number that was in there was the same as the Call Forward/Busy and unreachable which again I cannot change.
Any insight would be great, I did speak at length with AT&T which was fruitless, I would prefer not to punish myself with a call to Samsung.
Thanks in advance,
Quick update- I spoke with Samsung tech support and they had me try some of the same procedures I had already tried, rebooting phone, adding a comma or plus sign at the end of the string, etc. I also tried an alternative visual voicemail, You Mail and this also failed to run the MMI code. Samsung gave me a case number and want me to take the phone to a Best Buy to speak with one of their Samsung Experts, possibly for an exchange?? Maybe there is a hardware issue with the phone, seems unlikely but since no one else here seems to be having a problem it doesn't appear to be software.
I have the same issue. Please advise if you are able to resolve it.
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
hassan.masood said:
I have the same issue. Please advise if you are able to resolve it.
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Click to collapse
I had another long conversation with Samsung support and I'll use support loosely, the nearest Best Buy with a Samsung expert was 2 hours away, and the woman was surprised when I laughed. While I've only had the phone for a week or so they will not exchange it but I can buy a new one and then send back mine or I can send in for repair...what a f'ing joke! I am curious if ANYONE with an unlocked US version can set up GV as the voicemail or an alternative like You mail. I can set up the AT&T visual voicemail and that's it. I'm beginning to think it's in the software of the US unlocked version.
timeToy said:
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
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I did have it set up before I swapped the SIM card but thanks for the advice.
Birdsfan said:
I did have it set up before I swapped the SIM card but thanks for the advice.
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Hi. I just switched to at&t. Despite the offer of GV to operate on my Note 8, it has never functioned. I've tried everything. I've used GV since it was first offered, and if I'd known the combo was a dud, I'd have kept t-mobile.
If you've figured it out, let me know. Doesn't seem to be a locked/unlocked issue as you thought.
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I just bought a Note 8 on Monday, my google voice mail worked for 1 day I have messages in my google voice one day after I turned it on. Now it isn't working and I can't get it to. How can that be?
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
jpasint said:
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
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Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
BlueFox721 said:
Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
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So your VM is going to your Sprint VM instead of to GV?
jpasint said:
So your VM is going to your Sprint VM instead of to GV?
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Click to collapse
No...GVM...I just had to redo my *73googlevoicenumber after profile update
Hoping this helps... I realized the Google Voice voicemail functionality stopped working on my unlocked Pixel (on AT&T) a few months ago. After reinstalling the Voice app, I also no longer saw the option to use its voicemail as default. I also received errors when dialing the "activate" codes mentioned on the GV site.
I hopped on a chat with AT&T and said there seemed to be a known issue with GV vm no longer working with AT&T. We went through the following:
- verified correct IMEI on account (I switch phones often so the IMEI did need to be updated)
- restarted phone
- again tried the "activate" codes and voila--success
I made a test call and GV voicemail picked up instead of the carrier, I got a vm notification, and could see the vm in the GV app. When I asked the agent what they did, they said they enabled voicemail (I wonder if they meant call forwarding?) and that was all. I went into the phone app, and yes, under call forwarding, my GV # was now listed. :good:
I was able to fix a similar issue on my newly-activated Samsung Galaxy A51 on Verizon. Nothing seemed to be getting the google vm to work.
I found another thread that suggested going into Google Voicemail (Legacy Google Voicemail). That section provided a tab that was PHONES. On that screen was a google vm number and my cell phone number. I had to press the ACTIVATE voicemail button next to my cell phone number. That provided a unique code to type into the phone (*71 plus 10-digit number, which interestingly was NOT the google vm number listed above).
I thought the code may be wrong because it was not the number assigned to me, so I edited the code to by google vm number. Didn't work. Entered code again with 10-digit number as initially provided.
Next I went into Verizon's details for my phone and then into a CALL FORWARDING section. There was an option to forward ALL CALLS or BUSY and UNANSWERED. I selected the latter and put in the 10-digit phone number (again, not the number that was showing as my vm number, but the one generated in the activation) in the *code mentioned above.
All back to working order!