HTC Desire 626s RUU won't run. - Desire 626 Q&A, Help & Troubleshooting

Hello,
I am having an issue running the HTC Desire 626s ROM RUU update. I run the installer, click next, and agree to the terms & click next, and then it won't get to the screen where it says:
HTC Android ROM Update Utility, and a image of a phone, instructions, Back Next Cancel, etc.
(If XDA allowed image uploads for me this would be easier)
Am I missing a program, package, etc.?
Any help would be appreciated, thank you!

It appears I have found the issue. Microsoft C++ Redistributable 2008 Package x86 is needed. I contacted HTC support for the issue of HTC RUU not running and they elevated my case. In 7-10 business days they will contact me. I'll try to tell them about this and have somewhere on the rom downloads page that Microsoft C++ Redistributable 2008 is needed.

Related

Vista RUU

Does anyone know of or have an RUU version that works on Windows Vista? The version included in the "Update your phone on Widows Vista" thread doesn't work. It gives a "this utility is out of date" error every time.
Note that the driver instructions given in the above thread work perfectly! However, Vista users are still stuck without a working RUU.
I've searched through these forums and beyond, but haven't been able to find a solution. All of the other RUU's posted here fail, as does the RUU I extracted from AT&T's latest update for the Wizard (which is not a WM6 update, I know. I just tried the RUU that's in the update.)
I'm able to update my Hermes on Vista all the time, using RUU Wrapper. However, the only method I've gotten to work for my Wizard is ShellTool. That, however, fails about 75% of the time, so I have no reliable way to update my Wizard. I don't have access to an XP system, and dual booting my desktop is out the question.
Any help would be greatly appreciated! Thanks!
Exactly the same problem. Help would be appreciated
same here -.-

htc tytn ii wm 6.1 update

Hi all,
I am new to these devices and have purchased a htc tytn ii is is an australian model and i live and will use it in australia. I do not know if the device requires the update, can you please inform as to how i can check.
Trouble is i have been reading up on this pda phone alot and realised that an update from wm6.0 to wm6.1 is available.
I have downloaded this file:
RUU_Kaiser_HTC_WWE_3.28.405.0_radio_sign_25.83.40.02_1.65.16.25_Ship
If it's not too much trouble someone please inform me as to what i specifically need and what i specifically need to do to update from wm6.0 to wm6.1. I realise the importance of this process but i do not understand the language being used on the forum. A step by step guide will be much appreciated.
Also a list of required software and locations to these would be much appreciated.
Thank you.
Have you looked through the Wiki?
Yes i have and i couldn't make heads or tails of it. I just need a list of instructions.
HTC TYTN II USER said:
Hi all,
I am new to these devices and have purchased a htc tytn ii is is an australian model and i live and will use it in australia. I do not know if the device requires the update, can you please inform as to how i can check.
Trouble is i have been reading up on this pda phone alot and realised that an update from wm6.0 to wm6.1 is available.
I have downloaded this file:
RUU_Kaiser_HTC_WWE_3.28.405.0_radio_sign_25.83.40.02_1.65.16.25_Ship
If it's not too much trouble someone please inform me as to what i specifically need and what i specifically need to do to update from wm6.0 to wm6.1. I realise the importance of this process but i do not understand the language being used on the forum. A step by step guide will be much appreciated.
Also a list of required software and locations to these would be much appreciated.
Thank you.
Click to expand...
Click to collapse
Connect your HTC to the PC using the provided USB cable.
On your PC, find the downloaded file.
Using your mouse double-click (that's clicking twice on the left mouse button) the downloaded file.
Follow the instructions on screen.
http://forum.xda-developers.com/showthread.php?p=1790046#post1790043
http://forum.xda-developers.com/showpost.php?p=1846653&postcount=800
http://forum.xda-developers.com/showthread.php?t=369282
While we are talking about Australian models anyone know what the difference between these 2 roms is
I know they both have Australian operator settings
RUU_Kaiser_HTCASIA_AUS_3.29.710.1_radio_sign_25.83.40.02_1.65.16.25_Ship.exe
RUU_Kaiser_HTCASIA_WWE_3.29.707.0_radio_sign_25.83.40.02_1.65.16.25_Ship.exe
So all i have to do is run the file i have downloaded. I don't need a radio or SPL?
Also is the file i have downloaded the correct file? or should i get one of these:
RUU_Kaiser_HTCASIA_AUS_3.29.710.1_radio_sign_25.83 .40.02_1.65.16.25_Ship.exe
RUU_Kaiser_HTCASIA_WWE_3.29.707.0_radio_sign_25.83 .40.02_1.65.16.25_Ship.exe
Thanks.
Yes
If you have the original rom came with the pocket pc there is no need for SPL just connect your phone to pc with the usb cable and run the downloaded file.
Cool, what about those other 2 ROMS i mentioned?
one is for Ausies only and the other one is for everyone .. That is all
is there any difference between the two
well i finally got activesync working.
i started the ROM update with the below file:
RUU_Kaiser_HTC_WWE_3.28.405.0_radio_sign_25.83.40.02_1.65.16.25_Ship
and all went well got to the tricolour screen and got a error message on the computer screen:
ERROR[294] : INVALID VENDOR ID
is there a way around this?
Yes. Hard SPL follow the instructions in the link to the letter.
PSi
no worries. got it up and running.
I bought the TYTN II yesterday and registered on the HTC website. The 6.1 upgrade is not there anymore.
Someone else have an alternate link or is it being taken off for another update for the bugs??
If anyone know the link for the update, I would like to upgrade from my 6.0
Any big differences?

[Q] Massive HTC+Sprint+Microsoft Conspiracy

Okay - I admit it's been a while since I programmed anything, but the desire to root my HTC Hero (Sprint) has brought me back into the game.
Thanks to the recent patch from HTC/Sprint (I have the 2.32.651.2 build#), I can't do a simple root using Androot or Unrevoked or z4root, etc.
Plus, since I have Win7(x64), I have serious difficulties reverting my phone back to a previous issue (the lovely USB error issue that comes up with the RUU flash). I tried replacing the driver and no luck.
So - I tried going the more fun, extended route, using SDK. Now - even though I have the latest version of JDK - the SDK installer is not recognizing JDK on my system. I've searched through the Android developers forum and even Google admits it shouldn't be that difficult and they'll work on addressing it in an upcoming release.
WTF?!
I'm starting to think I might have to venture into the bowels of my garage and dust off the old XP box... I'd rather avoid doing that, so any assistance y'all can provide is greatly appreciated.
Thanks!
Why not make a backup of everything, Wipe your whole system. Flash with a Rooted Stock ROM and restore backup. Then you have a good new phone...
ARGH! Can't anyone read?
Can't u hunt down old version of sdk?
Sent from my HERO200 using XDA App
There are plenty of sources to get a free copy of microsoft's virtual machine software. I want to say you can get VM 2007 for free directly from microsoft, but it's been a while since I've looked into it. Could do a VM and have it run XP, if you have a legit key there should be no problem.
no... school is for fools!!!
sorry bud about your luck... if it makes you feel any better, forced to use an old XP to update my dad's HTC Wizard from WM 5 to WM 6.5... that's not happening!
although, now that I think about it, this was the wizard forum's suggestion, use the XP Virutalization in Win7... it didn't work for me, but you could give it a shot!
SirRipo said:
There are plenty of sources to get a free copy of microsoft's virtual machine software. I want to say you can get VM 2007 for free directly from microsoft, but it's been a while since I've looked into it. Could do a VM and have it run XP, if you have a legit key there should be no problem.
Click to expand...
Click to collapse
Beat me to it, ugh, can't type as fast after my surgery. Yes, VM 2007 is free, you also have to download XP mode to make it emulate XP. There's a MS website that gives you the three steps, all free downloads. Just make sure your copy of Win is authentic... whoops on my part. The internet is amazing!
Right click on the RUU.exe and run as an adminstrator. Some have also run it in WinXP SP3 compatability mode. It's been a while but when the phone reboots and you get the blank screen followed by the USB error, disonnect the USB cable from the phone for about 5 seconds. Plug it back in and you should get the white screen with 3 androids at the bottom. Close the RUU and reun it again. It should recognize the phone and update.
I remember it being very frustrating but it did finally work. Good luck.
This isn't really the place for this, but these questions have already been covered, many many times..
Rooting instructions. I know this works on the latest official sprint, because I've done it successfully.
As far as not being able to RUU, some people have an issue running the RUU if they haven't ran HTC Sync. Try that and see if it works, and if not, follow this method.
HERCIMG-2.31.651.7.ZIP download it. it's the Sprint 2.31.651.7 executable but in signed zip format, for people who aren't running windows. Not sure who actually converted the executable to a signed zip, but props to you for helping those that can't run the regular RUU.
Rename the file to HERCIMG.zip and place it on the root of your SD card.
Power the phone off.
Press and hold your Volume Down button, and while still holding it press the power button to power your phone back up into HBoot mode.
HBoot should then automatically verify the zip file, and ask you if you would like
to flash it. Press your trackball to confirm the update (downgrade in this case),
or press your send button to cancel.
Once on 651.7 you would root as normal, but you should not have to RUU back to 651.7 just to root.
SirRipo said:
There are plenty of sources to get a free copy of microsoft's virtual machine software. I want to say you can get VM 2007 for free directly from microsoft, but it's been a while since I've looked into it. Could do a VM and have it run XP, if you have a legit key there should be no problem.
Click to expand...
Click to collapse
I know I had a version of Microsoft VM on Vista, but it seems under Windows 7 it will only work for the top end (professional/Enterprise/Ultimate)? Home premium and basic versions will not run VM.
Microsoft also (for those running pro/enterprise/ultimate) offers "Windows XP Mode" for free, if your system passes WGA. just google windows xp mode and it should pop up to the microsoft site that lets you download all of the required files.
I installed it on my laptop and desktop, and it runs fine on both. (Better on the laptop, actually).
http://forum.xda-developers.com/showthread.php?t=801570
This might help with your driver issues
So where is the ROM or ROM development?
@moxlon - I just have "Premium" and honestly not sure if I need to fork over another $200 to microsoft. Tried the HERCIMG, but it just says there is "no img or wrong img". Any ideas?
to the rest of you - thanks for tolerating my ineptitude.
Same issue
I had the same issues when I tried to run the RUU and revert. Basically I had to download the HTC sync first and let it do its thing with the drivers and such. Then I went back in and ran the RUU, it got to a point where it was stuck, I forget exactly which point, but you will know. I unplugged the phone from the computer and closed down the RUU and reran it and it went through. Its kinda weird, but will work. I am also running Windows 7 x64...
Try this. Runs on my Win7 machine and on the latest update. I know because I have done it several times. Extract to SDK tools folder, right click app (it will be red), and run as admin.
New SDK on Win7 x64
As big a pain as it can be. Simply install the 32 bit version of JDK and it'll find it just fine.
wfetter said:
As big a pain as it can be. Simply install the 32 bit version of JDK and it'll find it just fine.
Click to expand...
Click to collapse
Even with 32 bit mine is hit or miss. Gotta love technology sometimes...
yeah it's a gas aint it ... pffft
guitarjuggalo said:
I had the same issues when I tried to run the RUU and revert. Basically I had to download the HTC sync first and let it do its thing with the drivers and such. Then I went back in and ran the RUU, it got to a point where it was stuck, I forget exactly which point, but you will know. I unplugged the phone from the computer and closed down the RUU and reran it and it went through. Its kinda weird, but will work. I am also running Windows 7 x64...
Click to expand...
Click to collapse
This is what I had to do, too. I'm running Win7 x64. Each time I would run the Sprint RUU 2.27.651.5, it would get stuck and error out on when the phone reboots to the bootloader. Once that happens, leave the phone alone, but unplug it from the computer, plug it back in and re-run the RUU. It works.
I've done that twice to my phone in the past week.
Wow, wish I found this before LOL
Just posted this a few min ago http://forum.xda-developers.com/showthread.php?p=9964489#post9964489
Maybe change the title so people can find this that are having RUU issues? I only clicked because I was like conspiracy? I'd love to read this one LOL
I didn't search today because I didn't think there would be anything new from days ago when I was trying to run RUU since it's just the Hero lol
Wow forget the RUU, thanks for the zip file to flash! I found one before but was like eh.... doesn't sound as official.

/system error

I am trying to mess around with my step-son's m7
I tried a wipe and reflash of the current rom he was on.
i got an error could not mount /system
i have since tried everything i know to fix the problem:
twrp recovery version 2.7.0.1 was already on it so i tried to upgrade to 2.8.3.0- that didn't work i am now on 2.8.1
i have tried to install badboyz/ rooted stock rom with the latest modified firmware/ liquidsmooth (it is the only rom that will flash and boot but i get a simcard error
any help would be appreciated.
i also tried to ruu but the program will not start on my windows 8.1 pc
I get the same error. I'm currently on the latest GPE rom by gruesomewolf. Seems like this one and the Eragon ROM are the only ones that will flash.
Good luck to you too. If I figure it out I'll let you know.
Sent from my HTC One using XDA Free mobile app
Kenpoman said:
i also tried to ruu but the program will not start on my windows 8.1 pc
Click to expand...
Click to collapse
Did it give an error? I've run the latest RUU executable on my Win 8.1 PC with no problem.
the ruu from htc (the executable) failed to start at all.
the ruu from OMJ gave me a side by side error which points to a corrupt c++ install. i re-installed the 2012 c++ from microsoft and the error still persists
unfortunately this is not my phone so i do not have all the time in the world to fix it.
it only has to last until the M9 comes out then he will get my M8.
Kenpoman said:
the ruu from htc (the executable) failed to start at all.
the ruu from OMJ gave me a side by side error which points to a corrupt c++ install. i re-installed the 2012 c++ from microsoft and the error still persists
unfortunately this is not my phone so i do not have all the time in the world to fix it.
it only has to last until the M9 comes out then he will get my M8.
Click to expand...
Click to collapse
I believe C++ 2008 will fix the side by side error
BD619 said:
I believe C++ 2008 will fix the side by side error
Click to expand...
Click to collapse
I had already tried that and it still won't work

[Q] Latest RUU will not open.

Hello,
I've been all over Google and Android forums for days now and I cannot find the answer to a problem I have. I was flashing ROMs and kernals on my HTC One and now my device is stuck on the HTC logo start-up screen. I downloaded the latest RUU ( 5.05.651.2) direct from HTC, which comes in the form of a .exe. I'm S-ON so that's the only RUU that will work with my device.
Unfortunately, the RUU application will not run properly. It will load up the first screen and the loading bar will fill, but then that will disappear and nothing else will start. There's not even any error message. What's weird is that other RUU applications will run, it's just this one so far that won't. I downloaded 2013 C++ Redistributables from MIcrosoft because I read that installing them will allow the RUU to run. Without this RUU I don't think my HTC will get back to normal. Help?
1625702 said:
Hello,
I've been all over Google and Android forums for days now and I cannot find the answer to a problem I have. I was flashing ROMs and kernals on my HTC One and now my device is stuck on the HTC logo start-up screen. I downloaded the latest RUU ( 5.05.651.2) direct from HTC, which comes in the form of a .exe. I'm S-ON so that's the only RUU that will work with my device.
Unfortunately, the RUU application will not run properly. It will load up the first screen and the loading bar will fill, but then that will disappear and nothing else will start. There's not even any error message. What's weird is that other RUU applications will run, it's just this one so far that won't. I downloaded 2013 C++ Redistributables from MIcrosoft because I read that installing them will allow the RUU to run. Without this RUU I don't think my HTC will get back to normal. Help?
Click to expand...
Click to collapse
can you get to your boot loader? which m7 variant do you have?
1625702 said:
Hello,
I've been all over Google and Android forums for days now and I cannot find the answer to a problem I have. I was flashing ROMs and kernals on my HTC One and now my device is stuck on the HTC logo start-up screen. I downloaded the latest RUU ( 5.05.651.2) direct from HTC, which comes in the form of a .exe. I'm S-ON so that's the only RUU that will work with my device.
Unfortunately, the RUU application will not run properly. It will load up the first screen and the loading bar will fill, but then that will disappear and nothing else will start. There's not even any error message. What's weird is that other RUU applications will run, it's just this one so far that won't. I downloaded 2013 C++ Redistributables from MIcrosoft because I read that installing them will allow the RUU to run. Without this RUU I don't think my HTC will get back to normal. Help?
Click to expand...
Click to collapse
Read and do this, you will need to install them all, restart your computer after you've installed them, do not run windows update, if possible also redownload the RUU to another location incase of a bad download, the below link worked for me.
http://forums.androidcentral.com/ht...tall-4-3-ruu-windows-7-8-1-a.html#post3466555
Seanie280672 said:
Read and do this, you will need to install them all, restart your computer after you've installed them, do not run windows update, if possible also redownload the RUU to another location incase of a bad download, the below link worked for me.
Click to expand...
Click to collapse
Thanks to both of you! I followed the link's instructions and it worked. The RUU opened and completed. My HTC is working fine now. Thanks again!

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