Broke my screen, Sony wont fix it - Sony Xperia ZR

Hello all, I am from India. The bottom half of my screen cracked and is not responding, the upper half works fine.
I tried contacting Sony for help, and they are asking 80% of the phones cost to fix it. Not exactly fixing, they wud give me a new ZR at 80% of the cost.
Should i go for third party screen replacement?, have no idea how reliable that wud be, but seems the only option right now.
Sent from my ASUS_Z00AD using Tapatalk

saggiboy231 said:
Should i go for third party screen replacement?
Click to expand...
Click to collapse
I wouldn't suggest going for 3rd party replacement as the Z series has a very complicated assembly, there is a REALLY high chance that you would end up having a completly dead device

saggiboy231 said:
Hello all, I am from India. The bottom half of my screen cracked and is not responding, the upper half works fine.
I tried contacting Sony for help, and they are asking 80% of the phones cost to fix it. Not exactly fixing, they wud give me a new ZR at 80% of the cost.
Should i go for third party screen replacement?, have no idea how reliable that wud be, but seems the only option right now.
Sent from my ASUS_Z00AD using Tapatalk
Click to expand...
Click to collapse
It should be fine to do that, as long as you make sure it's a place you can trust; make sure they're selling you the actual original display unit, rather than a Chinese knock off. I've had mine replaced twice, and the phone always worked fine afterward. The display is quite delicate, though; after the third shatter, I replaced the phone itself, because it was more cost efficient. [emoji13]
Sent from my LG-D855 using Tapatalk

Where did you get the display replaced?
SirVer said:
It should be fine to do that, as long as you make sure it's a place you can trust; make sure they're selling you the actual original display unit, rather than a Chinese knock off. I've had mine replaced twice, and the phone always worked fine afterward. The display is quite delicate, though; after the third shatter, I replaced the phone itself, because it was more cost efficient. [emoji13]
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
Where did you find the actual display for this phone.
I broke my my phone's screen a couple days back and searching for replacement. Haven't found one.

DKYP said:
Where did you find the actual display for this phone.
I broke my my phone's screen a couple days back and searching for replacement. Haven't found one.
Click to expand...
Click to collapse
Last time I checked, you could find them on ebay.in, amazon.in, and AliExpress.

Related

Nexus One Screen problems

So it just happened this past Friday, a white bar appeared on the right side of my phone's screen and shortly after my phone ran outta batteries. When I plugged it in to charge the screen just slowly showing a blossoming of pixel colors all over the screen. If i leave it alone it will boot into the OS fine and I can hear all my notifications and everything seems to work fine but the screen just turns black with a thin blue bar of light on the top. Is there anyway to fix this aside from replacing my screen? and is it a digitizer problem?
now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!
Zephyron said:
now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!
Click to expand...
Click to collapse
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/
nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
He told you everything in detail already, but if you are a newbie and have never done things like this, i suggest you find some other people to get your phone repaired, it cost much less to pay a screen repair fee than get a new one
Zephyron said:
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/
Click to expand...
Click to collapse
thats the one
You tube instuctions
There are a bunch of videos on youtube on how to replace a Nexus One LCD screen...

I have cracked my screen...internally

Does anyone know what I can do to fix it?...my screen is only showing colour lines with black lines in between on the top half of the screen only, thanks.
Edit: I am 99% pretty sure the LCD is cracked.
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
Click to expand...
Click to collapse
I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
SealsNavie said:
I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
Click to expand...
Click to collapse
Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
LordManhattan said:
Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
Click to expand...
Click to collapse
I am going to get it fixed, I need to delete my personal data before handing it in...I am trying to use Screencast but I need to enable 'USB debugging' from setting menu, I can't do this as I can't now see anything on my screen.
If anyone can assist with the folling thread then please do:
http://forum.xda-developers.com/showthread.php?t=2401472
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
Click to expand...
Click to collapse
Happened to me, Samsung replaced it, they took FIVE MONTHS to do it but they did (After almost entering with a process against the company). They said it costs R$700 to fix it here, but the phone alone (new) on the stores is about R$850.
Well, five months of wait, i won't buy a Samsung phone again, and the screen they placed looks **** (It its REALLY over-saturated, and darker colours look so **** that you can't imagine.)
Have you enabled this?
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
SealsNavie said:
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
Click to expand...
Click to collapse
Send it to me if you dont mind
i have a problem on my screen but it is not cracked tho my phone screen just keep been pressing/touch even if me not touching/pressing it...lol
is like the phone got possess by a ghost, i have bring the phone to couple of number exorcism ritual but have to luck..lol

[Q] new digitizer, still not working!

hey guys, so i have the LG Optimus 2X, P990-HN, i'm with Fido (doubt it matters) anyway, there was a large crack in my screen, and i just dealt with it for a long time, but eventually the glass FELL OUT, the rest of it worked, but i couldn't leave it, so i ordered a new Digitizer from DealExtreme.com and it was about $50 CAD, reviews tell me it worked, googled it nobody else had complaints, so i doubt it's a fake or anything, all the way from singapore, i put it in and i can see everything clearly through it, beautiful, but zero response from the touch screen. none at all in any area, what could it be? also, if i take the screen out to re-seat it do i need to apply heat and completely remove it, and if so will that make it garbage and need a new one? will the heat kill it? i'm quite upset because it costed 50 bucks and took a long time to get here, and i finally put it in and it doesn't work, all help appreciated!
Have you tried the service center ? One probable way to check if the new one really works is to connect the old one back and see if touch works.. You might have accidentally pulled out some other connection .. just my guess
Sent from my LG-P990
vkk178 said:
Have you tried the service center ? One probable way to check if the new one really works is to connect the old one back and see if touch works.. You might have accidentally pulled out some other connection .. just my guess
Sent from my LG-P990
Click to expand...
Click to collapse
if i take off thte new screen with a hair dryer, will that ruin the screen though?
Not sure about that . Is the new screen stuck on to the device like a sticker ? I recall seeing some YouTube videos on Optimus 2x surgery
Sent from my LG-P990
The digitizer , screen and the glass are usually a single unit .. yes any one of them is worn out , it can be replaced ... but u have to find d place where it s done ..
Sent from my GT-I9300 using xda app-developers app
skanda93 said:
The digitizer , screen and the glass are usually a single unit .. yes any one of them is worn out , it can be replaced ... but u have to find d place where it s done ..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
yes i ordered a digitizer though, replace it and it didnt work, what the hell could it be i just dont understand, and i can do it myself but i don't know the problem
I have done this twice with OK success. It is important to connect all electronics correctly - check YouTube for guides. But even if you did all correct be digitiser might be defect. Either you being it to service centre or redo digitiser install. Maybe, you can check before closing the phone, and if not working correctly check with your old digitiser. Heating and reheating should be no problem (although nothing is without risk). Good luck.
Sent from my LG-P990 using xda app-developers app
oneearleft said:
I have done this twice with OK success. It is important to connect all electronics correctly - check YouTube for guides. But even if you did all correct be digitiser might be defect. Either you being it to service centre or redo digitiser install. Maybe, you can check before closing the phone, and if not working correctly check with your old digitiser. Heating and reheating should be no problem (although nothing is without risk). Good luck.
Sent from my LG-P990 using xda app-developers app
Click to expand...
Click to collapse
hey, thanks for helping me out. i think the digitizer MUST be defective, i took it apart and put the old SHATTERED one in, and it works FINE, aside from you know... being shattered. then i plugged the other NEW one in, and no response from the touchscreen. the ribbon wire looks to be fine, the connection to the logic board was fine, everything was hooked up right (or the other one wouldn't have worked right?) so if i cant SEE anything wrong with a digitizer, what could even be wrong with it, it MUST be defective, but what can really be defective about a digitizer? what can go wrong on something with so little to break...?
Don't know what is wrong, but it must have been defect before you got it. Try to return it to the seller/shop as soon as possible and get your money back.
Sent from my LG-P990 using xda app-developers app

Z1 Power Button issue

A couple of weeks ago I noticed that my power button felt different on my Z1. At first I thought it was my imagination, but more and more I was sure something wasnt right.
Last week on the way to work, my colleague who also has a Z1 used my phone to look at something and his first comment was "Whats up with your power button??"
It has no definite feeling when pressing it, its almost impossible to tell if you have pressed it or not, it looks and feels recessed too.
When trying his phone it was exactly as I remembered it to be, when you push it you can feel as response (small click or resistance), on mine there is nothing!
So I contacted Sony Xperia, who were suprised by the described issue. Long story short I have to return the phone to them for a 5 - 7 day turnaround repair.
Anyone else had the same issue? Or even sent their phone back to Sony in the UK? I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
stratplayer said:
Anyone else had the same issue?
Click to expand...
Click to collapse
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
stratplayer said:
I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
Click to expand...
Click to collapse
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
eclyptos said:
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
Click to expand...
Click to collapse
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
stratplayer said:
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
Click to expand...
Click to collapse
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
eclyptos said:
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
Click to expand...
Click to collapse
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
stratplayer said:
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
Click to expand...
Click to collapse
I know but what I can do. At the moment are 10 working days. Next week I will start call them and complain to rush they asses.
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
NiM72NiK said:
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
Click to expand...
Click to collapse
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
An update on mine, it got worse and now has been sent back for warranty repair at Sony, well they use a company called SBE Ltd in the UK
I'm not very impressed to be honest, this is the first phone I've had to return to the manufacturer for repair, this was meant to be a quality product. So there is at least 3 people with the same problem, maybe more who haven't noticed. Potentially there is an issue with the design or button component.
In so cheese off as I have to use a crappy Nokia Lumia 800 Windows phone for the period it is away!
I have been looking at a Nexus 5 or Note 3 as a replacement, selling mine on eventual return from repair..
Sent from my Nexus 7 using XDA Premium HD app
I'm having issues with my volume down rocker. It is much harder to press then volume up it also doesn't have the clicking sound volume up gives when you press it. Of course I'm within my return window so I'm waiting for my replacement phone to get here so I can ship the one I currently have back
Sent from my Xperia Z1s
eclyptos said:
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
Click to expand...
Click to collapse
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
NiM72NiK said:
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
Click to expand...
Click to collapse
Ok, but if the button still working I think is not worth to open it and risk much more, BTW is not the button problem but the hardware component under the button.
Z1 button issue
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
I've seen a video on YouTube about the z
As far as the Z is concerned there are about 4 screws and the rest is glued. Front- and backside.
Now, you can guess if the phone is still waterproof after putting it back together.
Even with skilled techs and the appropriate equipment I highly doubt it.
Here is the link
http://www.youtube.com/watch?v=HPN930fohyo&feature=youtu.be
It's a German video but I think the pictures speak for themselves.
Best thing you could do is to ask the repair center for a guarantee on wich you can depend on (written of course)
Gesendet von meinem C6903 mit Tapatalk
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Ezzady said:
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Click to expand...
Click to collapse
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
---------- Post added at 07:14 PM ---------- Previous post was at 07:12 PM ----------
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
Click to expand...
Click to collapse
Yes , opening the phone for a button will be a mess and maybe is not covered by warranty so if the button working well I will not be worry about it. The day when it will not work then you will get the new button.
eclyptos said:
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
I see. I don't use the flaps because im always charge my phone using a magnetic charger. Just want to keep this phone for the best. Thanks for the tips bro. Appreciate it.
Click to expand...
Click to collapse
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
Click to expand...
Click to collapse
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
stratplayer said:
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
Click to expand...
Click to collapse
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
samarth7b said:
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
Click to expand...
Click to collapse
I will tell you this next week.

Replacement parts for Galaxy S (screen, frame, chassis)

Hi
My Galaxy S home button got a bit wet and it won't work. I will try to separate the screen from the frame soon. However I would like to know where to order Galaxy S replacements.
I would like to order the frame and the screen separately and stick them in a way that they are easy to tear apart in case my home button breaks again. How could I achieve this?
I also saw lots of ebay sellers and amazon seller selling replacement screens, claiming they are original, compatible, with logo, and all that stuff.
So I wonder, are there different Galaxy S screens? How can you know which ones are original or not? Which ones are good or bad? etc
For example on AliExpress there are different ones like this
http://www.aliexpress.com/item/Free...reen-assembly-Black-color-100/1185287851.html (Claims to be original)
http://www.aliexpress.com/item/For-...-Assembly-Black-Free-shipping/1659713345.html (no idea if it's original or not)
Thanks!
Hi
Any idea?
Thank you.
Nobody knows?
Well.. wwhere do you get your replacements for this phone?
Thanks
albertocastillo2001 said:
Nobody knows?
Well.. wwhere do you get your replacements for this phone?
Thanks
Click to expand...
Click to collapse
I always use eBay to get my Galaxy S parts. I usually buy half broken phones and salvage parts from them. Or buy new parts from seller's in my own country with good ratings. I try and stay away from Chinese parts, they are cheaper but usually poorer quality in my opinion.
Sent from my GT-I9000 using Xparent Skyblue Tapatalk 2
Thanks
The main problem about the screen is that the AMOLED screen burns fast and loses color. So I would preffer a new original one, or a copy which is nearly as the original
albertocastillo2001 said:
Thanks
The main problem about the screen is that the AMOLED screen burns fast and loses color. So I would preffer a new original one, or a copy which is nearly as the original
Click to expand...
Click to collapse
Sent from my GT-N7100 using XDA Free mobile app
Hi....i've take a replacement lcd panel for one s3 i9300 1 week ago from aliexpress....i'm still waiting for it....i'll give you all informations and feedback soon!
Thank you TheFastGT
The replacement screen worked perfectly, but after all I didn't get to need it since I didn't break the original screen while trying to fix the button.
Button is fixed and cell phone is working perfectly.
Thanks everyone

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