I visited my local Samsung store the other day as I was having issues with my phone randomly seeing my sim card as removed even after a new replacement sim,
they scanned the bar code and said what they are going to do takes about 20 mins, so I agreed, left my phone with them and went to go get a coffee.
when I got back the rep said its all done and if you still have the issues we will have to send the phone off for further inspection.
Is anyone able to tell me what it is they done to my phone? it appears to be exactly as it was before I left it with them. (still occasionally thinks my sim has been removed)
They probably just reformatted the internal storage of your device then reflashed the stock ROM back onto it. Think that it will fix the problem. I would take it back to the store and ask them to repair the SIM card reader as it's obviously malfunctioning.
DarkGuyver said:
They probably just reformatted the internal storage of your device then reflashed the stock ROM back onto it. Think that it will fix the problem. I would take it back to the store and ask them to repair the SIM card reader as it's obviously malfunctioning.
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thanks, will do that when I can sort out a courtesy phone
Related
I am now on my third N1 after RMA'ing the first because of pink tinge camera issues and poor wireless performance. The second worked fine for a bit and then began to randomly reboot and lose the network. Often after rebooting it would go into a loop which only a battery removal would fix.
The third unit worke for about 10 minutes and after I managed to get it back to the state I wanted, it lost the SIM card displaying a no SIM card error message. I tried the SIM in other phones and it was fine (T-Mobile SIM) and other working SIMS were not recognised in the phone.
So yet another call to HTC and a request a replacement. I am flying close to the wind here since my warranty expires Jan 7 and there's no guarantee that the next RMA process will be complete by then.
Out of interest, in case it's just a simple SIM contact issue, how does one clean the contacts on the SIM holder in the phone?
if your restoring a back up or an app that could be the issue or a corrupted SD card.
How old is your SIM card? I am not 100% sure but for TMO in NY I had to replace my SIM when I went to a different Sony Ericsson phone, before I got the Xperia. After that my phones worked no problem.
But like the other member mentioned, you could be loading a corrupt system backup. I had a SD card cannot be read because of a bad build.prop I had installed.
It turned out to be a bit less complex than that. The sim was not sitting properly on the contacts but once I jammed a piece of paper on top of it to make it contact better, the phone recognized it. Not sure it this is a good long term solution or should I continue with the RMA process.
Well it's not perfect, but it works, so depends on how much you want the hassle.
I got my Bionic in the mail from an online reseller yesterday and, so far, have been unable to get past the Welcome to Droid Bionic screen. When I originally took my Bionic out of the UPS box, I didn't see that there was a small SD card burried under the packaging, so I went to VZW store to get a fresh one. They were able to deactivate the old SIM card and activate another one and popped it in. Unfortunately, the new card is not recognized by the phone. They tried a second card and it does the same. The phone says "SIM card is from an unknown source." They VZW techs told me it was the phone and I needed to return it.
When I got home after spending hours at the VZW store, I found the original SIM card in the UPS box and popped it in. The phone recognizes this original card and tries to go through activation but, naturally, fails since its number was disabled at the VZW store. I'm wondering if it's worth it to try to go back to VZW again to try another card now that the phone has shown that it is capable of recognizing SIM cards or just scrap it and send the phone back for a replacement. Maybe there is a trick I can do to get things working again with the original card?
Any suggestions or past experiences with this would be helpful.
Thanks.
Tywin225 said:
I got my Bionic in the mail from an online reseller yesterday and, so far, have been unable to get past the Welcome to Droid Bionic screen. When I originally took my Bionic out of the UPS box, I didn't see that there was a small SD card burried under the packaging, so I went to VZW store to get a fresh one. They were able to deactivate the old SIM card and activate another one and popped it in. Unfortunately, the new card is not recognized by the phone. They tried a second card and it does the same. The phone says "SIM card is from an unknown source." They VZW techs told me it was the phone and I needed to return it.
When I got home after spending hours at the VZW store, I found the original SIM card in the UPS box and popped it in. The phone recognizes this original card and tries to go through activation but, naturally, fails since its number was disabled at the VZW store. I'm wondering if it's worth it to try to go back to VZW again to try another card now that the phone has shown that it is capable of recognizing SIM cards or just scrap it and send the phone back for a replacement. Maybe there is a trick I can do to get things working again with the original card?
Any suggestions or past experiences with this would be helpful.
Thanks.
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Bumping because I've had a similar issue. Must suck not being able to use the phone
perhaps you could name the online resaler as to avoid headaches for other consumers
i had similar problem. had to go get new sim card. then it wouldnt activate. the verizon store people told me it was the phone and to send it back. i told them i wanted a second opinion and made them call tech support. while i was waiting for them to ansewer the phone. i did a factory reset. it booted and activated no problem then.
mine was from letstalk.com. but i think it was my fault i needed a new sim
The reseller was LetsTalk.com but I don't think that it is their fault. I'd like to say that there is just something going on with the card registrations. The phone has proven that it's able to recognize SIM cards. I just need it to recognize an active one now.
I will try a factory reset once I get back to the VZW store and get an active SIM card to pop in.
UPDATE
I was able to get the phone to recognize another SIM card after having registered the original one with the device. VZW activated a new card and got it up and working.
If anyone else is having this problem, I would suggest going through the motions of activation with the original card (assuming its not recognized as being from an unknown source) and then having VZW activate a fresh SIM.
Thanks for the input.
I know I have other threads on this but decided to give all my symptoms and what I have done up till now in one thread.
Ok, so to begin........ I had the power button problem on my Captivate as well as other problems, phone would get hot and smell and do weird things. So I decided to buy a broken phone off ebay and change out the motherboard.
I swapped boards and the new board had a lock on it so I couldnt get into the phone so I restored it to factory defaults. After that I was able to get into the phone and it works great except for the fact it will not connect to the network! So I have a camera and a wifi device.
Here is a list of problems I see.....
When phone boots up without sim card it doesnt ask for a sim card to be inserted
when sim card is inserted it doesnt read it (card and card holder work fine on other motherboard)
No network but wifi works fine
Baseband version - unkown
phone number - unknown
mobile network type - unknown
service state - out of service
mobile network state - disconnected
imei - unknown
imei sv - unknown
I have tried pretty much everything I have read on the forum....
Rooted phone and installed a custom rom and corn kernel - no luck
Mobiletechvideo method - no luck
moved efs folder from old motherboard to new motherboard - no luck
did a CWM backup on old motherboard and copied it to new motherboard and ran CWM recovery - no luck
tried Galaxy S unlock and no matter what I do only get the FFFFFF code
Flashed other modems - no luck
in hex editor my nv_data.bin files look fine.......
00188008|2e|34|00|00|00|00|ff|41|.4....A
00188010|54|54|00|00|00|00|53|47|TT....SG
00188018|48|2d|49|38|39|37|5a|4b|H-I897ZK
00188020|41|41|54|54|00|00|00|00|AATT....
So anyway, Im at the end of my rope so hopefully I can get some insight before I just give up (which I keep saying I'm going to do but havent yet, lol)
Thanks!
It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.
jmtheiss said:
It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.
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Yes I have tested other sim cards and they dont work either. I had thought of this too but I put the sim card reader/holder on the other motherboard and it reads fine.
Here's an interesting twist......
started looking around in root explorer and looked at dev/block, only folder in there is dev/block/void and it is empty. Maybe this could be the cause? If so anyone know how to fix it, lol
This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium
connexion2005 said:
This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium
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It was a phone with a broken screen I bought off ebay, took the motherboard out and put it in my phone which has a bad motherboard. Hasnt worked since I switched it out so that as far back as I can go. If it was a modem defect would the wifi still work?
Got my Xperia z1 yesterday, went to put in my sim card, and the phone states "Sim card inserted, shutting off" and restarts itself, then, when it turns back on though, it tells me i havent got a sim inserted, and hence i have a fairly useless phone. I take out the sim and it tells me "Sim removed, shutting off" again, and this cycle repeats itself. I Scoured other XDA threads and ultimately found the phone was not sim/network unlocked. I've done a factory reset, and still nothing. I tried my sim in my other phone and it works fine. If anyone has any reason why my phone can detect the sim card but not use it, and has a fix for this problem, i would be endlessly greatful, thanks all.
Send it back to where you got it from for a replacement
Sent from my C6903 using XDA Premium 4 mobile app
I was hoping to avoid this, but its looking like the only option, thanks
I would have done this first. If I spend so much money on a device (Or if its on a contract) and they send me something that does not work out of the box, I would send it back, you don't know what else is defective on the unit
gregbradley said:
I would have done this first. If I spend so much money on a device (Or if its on a contract) and they send me something that does not work out of the box, I would send it back, you don't know what else is defective on the unit
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I did not send it back immediately because I had a regular sim card which i cut down to micro-sim size, so my first suspicions were that it was a sim card problem, but after trying all these methods (Including other sims) i realise now it is defective, so I'm sending it back. Thankyou though
My G6 says that my SD card is corrupted, so when I go to format it the percentage completed immediately shows 20% then, after about 10 seconds, the formatting screen closes before it completes the format, and the whole time it shows that it's formatting it is always at 20%. Then my G6 acts as though there isn't an SD card in the phone, it only shows up again after I power cycle the phone. I have tested multiple MicroSD cards on this G6 and the same thing happens for every single one I tested, but I happen to have (limited) access to my mom's G6 and when I tested the same cards on her phone it says the SD card is corrupted, but successfully formats it and mounts it.
The MicroSD card that I would like to use with my phone is a 200gb SanDisk card.
Thanks in advance.
Update 7/2/2018
Hey, Can it be read/formatted in a computer with your sd adapter like a flash drive? if it can try reformatting it there then see if your device can recognize it. if it can't or it says corrupt / needs to be formatted and craps out... it's your SD card. it is the same one I had (probably..with red lettering on it?) That's the bad news, the good news is you can still go online and register it with SanDisk and they will send you a new one for free (cost of shipping to them the corrupt one, you have to pay.) But they will send a replacement, I think it took about 2 weeks to get one back.
Take care.
MoodSwinger said:
Hey, Can it be read/formatted in a computer with your sd adapter like a flash drive? if it can try reformatting it there then see if your device can recognize it. if it can't or it says corrupt / needs to be formatted and craps out... it's your SD card. it is the same one I had (probably..with red lettering on it?) That's the bad news, the good news is you can still go online and register it with SanDisk and they will send you a new one for free (cost of shipping to them the corrupt one, you have to pay.) But they will send a replacement, I think it took about 2 weeks to get one back.
Take care.
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Click to collapse
I can plug it into a computer and format it successfully, it works in literally every other device that I've tested it in, including my mom's G6. That's why I have a feeling that the problem is being caused by some sort of issue with my G6. I have tried factory resetting my G6 two times already and it failed to fix the issue. I want to root my phone, but my software version is H87211h, and the method mentioned here has (as far as I know) only been tested on devices running H87211g.
Hello there. I have same problem with my LG G6, It shows every SD Card as corrupt and tap to fix. when i try to fix and format it get stuck on 20% its been more then two months and i am unable to use the memory card on it..
There is nothing wrong with Memory cards , it is the problem with the LG G6 either it is software issue or may be due to the fact that i have changed the Sim Tray as my sim tray was broken... The Network sim card work fine only problem is the Sd Card.... If any one have the sim issue or any solution .. Please share.. Thanks
zahid046 said:
Hello there. I have same problem with my LG G6, It shows every SD Card as corrupt and tap to fix. when i try to fix and format it get stuck on 20% its been more then two months and i am unable to use the memory card on it..
There is nothing wrong with Memory cards , it is the problem with the LG G6 either it is software issue or may be due to the fact that i have changed the Sim Tray as my sim tray was broken... The Network sim card work fine only problem is the Sd Card.... If any one have the sim issue or any solution .. Please share.. Thanks
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Same thing happened to me, my SIM Tray broke and I bought a replacement from Amazon and that's when the issue appeared.
I updated my G6 to Oreo and now it shows what command is causing the formatting app to crash. I've attached a screenshot.
OK, so with the new info (sd tray breaking) I think what happens is when the SD tray is breaking, it's getting caught up on the little pins inside that contact the SD card and bending them a bit, and then that pin or pins are screwed up so it can't read the SD, and because it detects that there is one in there, begins to format and go thru the sectors when it gets to the messed up pin it craps out because it's not reading anything so it's saying the card is corrupt at that point. You have to send it into LG for a warranty repair. I had to do this too. go on the website, register your device, tell them the SD tray broke inside and it won't read the SD card or the SIM, and you will get a repair number within 24 hrs or so. Send in the device and you will get it back about a week turnaround time.
Good luck.
Most every time I've had this issue has been after an update or switching ROMs or kernel update and usually the issue is the kernel.
So basically speaking if you have an SD card corruption after any of these particular events reflash your kernel first.
I just bought a new Samsung 256GB microSD. I copied everything from my old card onto my PC, then onto my new card, and then put the new card in my phone. Android says it's corrupt and needs formatted. I try to format it and it always gives an error saying the command failed. Put the card back in my PC (which now can't use the card either) and performed a format (without the Fast option). Android still says it's corrupt and always fails to format it. So I put my old card back in the phone, and now it says it's corrupt too...
I had noticed that when I first opened the tray door it was being janky and wouldn't come out but a half inch. After reading this and getting the error for my old card too I decided to take the tray all the way out. Wasn't easy getting it out and now it's broken. Or already was broken. I tried cutting off the broken part and put the tray back, but now it won't even see a card or my SIM. So I've ordered a new tray. Hopefully that will solve everything... Unless my pins are jacked up as suggested earlier....
Well, got a new sim tray, and now it can read the SIM fine, but every SD card still says corrupt, and it fails to format it each time.
Out of warranty -- I bet the repairs cost half what I paid for the phone (like $200, crazy sale, two years ago). Sigh.
Any other thoughts on this?
The same problem with my lg g6 dual , did you have solution ?
Thanks to everyone pointing out that broken tray that damages the pin's issue. Seems that exactly what happened to the phone I gave my mom. Little to no chance here in South Africa that we could get it repaired for any reasonable price. At least this thread stopped me hunting around for a solution to the "keeps-formatting" but not working issue. Bit of a waste that I bought a new memory card, but not the end of the world. Wasting a few hours on a lost cause is much worst.
So glad I found this...
Unfortunately I already bought a new tray to replace the broken one, but now at least I know not to spend hours and hours on an issue I couldn't possible fix myself...