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hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
I keep getting random restarts and im not rooted or anything. Is this a hardware issue or will this ics update fix it? Cus i sure find it annoying. It does it like once a day or so.
Cheers
Sent from my GT-N7000 using XDA
#1 Reply
I also have the problem
And until now I also don't have an accurate answer for this
But my friend told me that, sometime it's about the RAM and the GingerBread itself
Mine always restart when it come to running some APPS, even if it just open a new message
And when mine is idle it never restart
How about yours?
Check this out http://forum.xda-developers.com/showthread.php?t=1665172
Sent from my GT-N7000 using Tapatalk 2
Or this one http://forum.xda-developers.com/showthread.php?t=1656291
Sent from my GT-N7000 using Tapatalk 2
mjtwelves said:
I also have the problem
And until now I also don't have an accurate answer for this
But my friend told me that, sometime it's about the RAM and the GingerBread itself
Mine always restart when it come to running some APPS, even if it just open a new message
And when mine is idle it never restart
How about yours?
Click to expand...
Click to collapse
Yeh my problem has been going on for about 3 weeks now, afew days after i got my note. it just seems to restart when iam of course on my phone checking out apps or on the internet. when im at home using my wifi it seems to happen, cant recall if ive had the restarts when im out and about, i will deffo keep an eye on that. i have now taken out my sdcard and see if that stops it.
But thats some bull****, i purchased this phone sims free so i still have the warranty so i shall send for a replacement if it keeps on happening. i do think its the damn hardwhere.
Another issue im having, well kinda is when i connect to wifi at home, it connects fine but soon as i turn it off, i get the message *Network error, please check your connection* Very weird so i dont know what thats about.
Sounds like an app trying to connect but cant.
Regardiing your restarts, it doesnt sound good. Usually factory reset clears lingering data, or an update may fix it. But if you never messed around, and eliminated possible apps. I'D say send it back
Sent from my GT-N7000 using Tapatalk 2
Hello to the whole community, i have a problem with my P7. recently the phone keeps restarting and /or turning off randomly, I have done everything to try to fix it. i downgrade to stock b609. then upgraded fron b621=b621 Cuts and then b852. nothing. factory resets. nothing.
it happens randomly im using the phone normally and then the Turn off pop up goes crazy and keep showing up untill the phone just restarts or turn off by itself. i even open the phone cleaned it and clean the battery connection and still nothing. so do you know what could it be???
does any of you have a fix for the problem.
thanks!
JayCutz93 said:
Hello to the whole community, i have a problem with my P7. recently the phone keeps restarting and /or turning off randomly, I have done everything to try to fix it. i downgrade to stock b609. then upgraded fron b621=b621 Cuts and then b852. nothing. factory resets. nothing.
it happens randomly im using the phone normally and then the Turn off pop up goes crazy and keep showing up untill the phone just restarts or turn off by itself. i even open the phone cleaned it and clean the battery connection and still nothing. so do you know what could it be???
does any of you have a fix for the problem.
thanks!
Click to expand...
Click to collapse
hi..
this sounds like the battery is going to be at its end..
get a new battery and replace it..
had similar problem with my mate s and after replacing the battery it works like a charm..
good luck
Gesendet von meinem HUAWEI CRR-L09 mit Tapatalk
blueIBI said:
hi..
this sounds like the battery is going to be at its end..
get a new battery and replace it..
had similar problem with my mate s and after replacing the battery it works like a charm..
good luck
Gesendet von meinem HUAWEI CRR-L09 mit Tapatalk
Click to expand...
Click to collapse
Im going to try that solution! thanks for taking the time to reply!
It may also be a problem with the hardware button in my opinion
Hi, my P7 opens every app it can whilst I'm say typing an email for instance. It will even start dialling out whilst putting the torch on or opening a game. Oh my hat, I feel I could just throw it against the wall. Did you ever find out the issue u were having with yours? Any help would be great. Thanks, Barbara
At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
jason504 said:
At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
Click to expand...
Click to collapse
I am sure you tried factory reset already? I had a few in phones in the past do that. Usually was a bad battery. When did it all start? How old is phone? Any apps you install and it started doing this?
Leaning more towards you will need to ship in for a warranty with Samsung.
Nick216ohio said:
I am sure you tried factory reset already? I had a few in phones in the past do that. Usually was a bad battery. When did it all start? How old is phone? Any apps you install and it started doing this?
Leaning more towards you will need to ship in for a warranty with Samsung.
Click to expand...
Click to collapse
This is my 2nd phone the first one got screwed up with a update. I have had this one for about 4 months and it just started doing it about a month ago. Now it has done it 3 times this week. Once just now and it happens on the charger and off the charger. It has made me late waking up twice. I haven't done a phone restore yet and I haven't installed any new apps.
Sent from my SM-N950U using Tapatalk
jason504 said:
This is my 2nd phone the first one got screwed up with a update. I have had this one for about 4 months and it just started doing it about a month ago. Now it has done it 3 times this week. Once just now and it happens on the charger and off the charger. It has made me late waking up twice. I haven't done a phone restore yet and I haven't installed any new apps.
Click to expand...
Click to collapse
Sorry didn't read right tired ha. Black screen usually sign of bad screen. Got mixed up and thought it was restarting on it's on. If there was no apps that caused it. You didn't mess with any settings? Said your stock.
If none of the solutions others suggest soon don`t work. I'd go for a factory reset last resort. Worst case you will have to ship again to Samsung sadly
Nick216ohio said:
Sorry didn't read right tired ha. Black screen usually sign of bad screen. Got mixed up and thought it was restarting on it's on. If there was no apps that caused it. You didn't mess with any settings? Said your stock.
If none of the solutions others suggest soon don`t work. I'd go for a factory reset last resort. Worst case you will have to ship again to Samsung sadly
Click to expand...
Click to collapse
I see a lot of people having this problem. Not on here but online and it's not just the Note 8 it's the S8 too.
Sent from my SM-N950U using Tapatalk
jason504 said:
I see a lot of people having this problem. Not on here but online and it's not just the Note 8 it's the S8 too.
Click to expand...
Click to collapse
That's concerning. I take it most people with same situation as yours, shipped into sammy? Sucks you gotta go through this bs again maybe.
Just as suggestion, but if you use AOD try turning it off and and see if this fixes the problem.
I had this problem with Ironman ROM and turning off AOD fixed the problem.
How to Fix A Samsung Tablet with Black Screen
jason504 said:
At least once a week I go to use my phone and it will not turn on? I have to hit the power and volume down to reboot the phone. It's getting worse and worse does anyone know why this is happening. I tried to search I didn't see anything. I am on Att and stock.
Click to expand...
Click to collapse
Hi,
If you can't reboot your device to fix black screen problem, you can try FoneLab broken android phone data extraction to fix it.
Download and install the program on your computer, and then connect device to computer.
Then you can scan, select and recover data with a few clicks.
More details from fonelab and the post How to Recover Data from Android Phone That Won't Turn On or How to Fix A Samsung Tablet with Black Screen.
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please