Moto G Titan XT1068 usb port not working - G 2014 Q&A, Help & Troubleshooting

Hi everyone.
While I was still running the phone stock and rooted my phone stopped reading usb otg devices and was no longer recognised by a pc. I carried on using the phone and used an sdcard to transfer files. After a while I sent it to a repair center and they told me that physically there is nothing wrong with the phone. So I took it back and flashed CM13 with TWRP. Before flashing gapps I connected it to a pc and the pc recognised it as a device. I could use ADB and transfer files. After flashing gapps I'm back to how it was, otg devices aren't recognised and pc's don't recognise the phone.
Can anyone help me? Anybody experience something similar and did you fix it? If so how?
Thanks for any help you can provide in advance.

So for giggles I booted to fastboot and plugged in my phone. Guess what? Minimal ADB can see the phone. I'll be flashing stock firmware and I'll report back

I successfully flashed the stock firmware on my moto g but the problem still persists. Oh well

Related

I need stock 2.1 for Captivate

I can get into download mode, recovery mode etc. but since froyo update and one click root/sideloader - no computer recognizes the phone...
no beep - on the pc, no trying to install drivers... it's like its not there, but captivate beeps and knows usb cord is in...
What up? I want to go back to 2.1
Is there another way - like copying the 2.1 files to a micro sd and moving to the root and doing a restore or something?
Help - got to take phone back!
http://forum.xda-developers.com/showthread.php?t=731989
Read the OP in its entirety. You may be able to get by just loading the drivers, but if that fails, you can flash back to stock 2.1 with Odin using the instructions he's listed.
Odin requires connectivity. Drivers installed and worked when I flashed 2.2 - but now its like the phone is not there at all.
bo0omer said:
Odin requires connectivity. Drivers installed and worked when I flashed 2.2 - but now its like the phone is not there at all.
Click to expand...
Click to collapse
Just to cover the bases... are you using the usb cord that came with the phone? I've found that my Captivate won't be recognized if I connect with my wife's HTC cord.
Do you have the SDK tools? If so run and ADB devices command from a command line and let us know if the device shows up.
Reboot the phone and pc before doing this. Make sure the phone is in USB debugging mode also.
isn't there a way to just get the .pkg or update.zip or something that you can put on the micro sd card?
can you flash roms from the card? internal or external?
ntdb said:
Just to cover the bases... are you using the usb cord that came with the phone? I've found that my Captivate won't be recognized if I connect with my wife's HTC cord.
Click to expand...
Click to collapse
my samsung cord stopped working 2 weeks after i got the phone, i use my nexus one cord, and while im here at my moms ive been using her bb torch cord, both work perfect.
also a quick note....make sure you don't have any other usb storage devices plugged into your computer....i noticed i would occasionally have this issue if another usb external was plugged in....try another computer also to see if it reads
i have tried on numerous machines
have you ever flashed a rom from the SD card
bo0omer said:
i have tried on numerous machines
have you ever flashed a rom from the SD card
Click to expand...
Click to collapse
If i am not mistaken there is not a way to return to stock without being connected to a pc. It is odd that no pc will see the phone. Really sounds like a driver issue. Could also be the cord as it has been seen in a few cases that nothing short of the stock cable works, have not had that issue myself but have had no pc see the phone and it turned out to be that I didnt have debugging mode checked and had to reinstall the drivers but then had no issuses.
I ran into this moving from one rom to another. What made it finally work was after selecting your usb mode after the cable is plugged in, I dragged down the notifications and one was click here to mount phone. After I did that it connected up just fine. I was starting to panic as at that point I was on stock eclair, z4root was not findable in the market and it wouldn't let me sideload it from my external sd card. Actually I still had to copy the root.zip from one click root onto my internal and rename it update.zip (essentially what one click root does) and boot into recovery and apply it. Once it was rooted, I was out of the forest, but got nervous.

Getting back to stock from CM 7.1

Hi,
I flashed yesterday CM 7.1 Nightly Build 181, but I didn't like it and now I wanna try Illuminance 3
I've flashed tons of Roms before, but I can't get to stock from CM7.1. My issue is that when I get the phone on download mode and plug it in to the computer, I get a USB Not Recognized error message and therefore I can't get Odin to recognize the phone hence I can't flash it back to stock
The phone is recognized if I boot it normally and plug it in to the computer. I'm using the same usb drivers I used to flash CM 7.1 yesterday.
Any ideas of why my phone isn't recognized when on download mode? Are there any steps that I must follow prior to getting the phone back to stock?
Thanks for your help! Greatly appreciated!
this thread should help you out.
Sometimes in my experience all it takes is just to plug the phone into a different usb port, and I believe the drivers are reinstalled and then it works no problem.
Thanks a lot. All I needed was to just reboot my laptop to solve the problem. Guide was very helpful!

[Q] No PC Connection with USB cable

Hello to all my XDA friends,
Thanks for all your support and help that I am now a little literate in flashing ROMs.
I have a quick question and would very much appreciate your advice to rectify it.
My Spice MI-410 stopped connecting to the PC.
The most likely reason I could imagine be that either it is because I changed my micro SD card with new one or because I flashed to RC2. Please confirm that after flashing RC2 you guys could connect your phone to PC?
Currently it only charges once connected to PC but that's it. I tried connecting to 3 different computers but still no luck. Even SUT 1.7 and 1.8 does not recognize my phone in download mode.
How can I get this phone to be recognized on my PC?
Thank you so much in advance.
markdmello said:
Hello to all my XDA friends,
Thanks for all your support and help that I am now a little literate in flashing ROMs.
I have a quick question and would very much appreciate your advice to rectify it.
My Spice MI-410 stopped connecting to the PC.
The most likely reason I could imagine be that either it is because I changed my micro SD card with new one or because I flashed to RC2. Please confirm that after flashing RC2 you guys could connect your phone to PC?
Currently it only charges once connected to PC but that's it. I tried connecting to 3 different computers but still no luck. Even SUT 1.7 and 1.8 does not recognize my phone in download mode.
How can I get this phone to be recognized on my PC?
Thank you so much in advance.
Click to expand...
Click to collapse
Neither the change of SD card or installing RC2 should cause this problem.
Are you using windows? Which version? 32 or 64? Do you have drivers installed?
Some ideas.
1.Try different USB cord.
2 Try different computer.
3. Try Linux Instead of windows.
4. Carry or send phone back for service.
Hi Sergekarol,
Thanks for taking the time to reply to my query.
Yes I am using Windows XP 32. It used to connect earlier and all of a sudden it stopped showing up on the PC as well as my laptop. both are Windows XP 32.
I tried connecting to 3 different computers with 2 different cables. I don't have Linux but I'll try that on a friends computer.
To send back the phone for service, I wanted to roll back the phone to original stock ROM. Cant do so since SUT 1.7 as well as 1.8 does not recognize the phone on PC.
Any other ideas to get the Stock ROM on my phone without connecting to the PC? I am on Napsters latest CWM.
Thanks so much for your help.
markdmello said:
Hi Sergekarol,
Thanks for taking the time to reply to my query.
Yes I am using Windows XP 32. It used to connect earlier and all of a sudden it stopped showing up on the PC as well as my laptop. both are Windows XP 32.
I tried connecting to 3 different computers with 2 different cables. I don't have Linux but I'll try that on a friends computer.
To send back the phone for service, I wanted to roll back the phone to original stock ROM. Cant do so since SUT 1.7 as well as 1.8 does not recognize the phone on PC.
Any other ideas to get the Stock ROM on my phone without connecting to the PC? I am on Napsters latest CWM.
Thanks so much for your help.
Click to expand...
Click to collapse
You can try to change the stock rom's name to firmware.nb0 and transfer it to the main directory of the sd card using your pc then boot install it using the stock recovery option. Some versions of napsters cwm will allow you to boot into stock recovery. I hope you have that version.
Yes, Thanks that worked. Luckily I had Napsters new CWM recovery which allowed me to boot in stock recovery. Now I am on stock ROM. Unfortunately still cannot connect the phone through USB cable.
Do you know how I can check if I have the USB drivers on my phone and PC?
Thanks in advance.
i think...maybe there is something wrong with your devices usb port...
Actually I had a problem with the phone USB port once about 3 months ago. I could not charge with it nor connect with PC. So I gave it to the service station. When I got it repaired, it did the charging work but sometimes on and off it used to connect to the PC. Now it has stopped completely connecting to the PC. I just wanted to make sure that I have not deleted the drivers accidentally.

Need Help Having Serious Issue Htc one charging but not connecting to PC

HI I know with the title of my thread its a nooby ques but my situation is different,
Since few days my phone was charging but not connecting to pc
as I know its a port issue because tried it on 3 pc's
Before I thought it's and rom issue I flash a different rom and got bootloop
Now I cant connect to pc no rom in sd
How do I flash it? I can go to twrp but I cant transfer from adb because port isnot working
I have a ques that really my por is damaged? Its only the isse?
because I cant get net port at my place and the shop man told me it could b an issue of motherboard too?
Can someone plz help me I am afraid and I cant afford motherboard for now..
:crying::crying::crying:
As I said I can chrge it so is their a way to temporary get rid of bootloop?
Thank You
Plzhelp
Are you using the original USB cable? There are some usb cable that will only provide power and no data connection. So make sure you have a data cable first. Then check you have the latest HTC drivers installed on your computer, make sure you don't have HTC Sync installed, that you are using a USB 2.0 port directly at the back of your PC (no external hub). What is your TWRP version, your Windows version and your Bootloader version?
Yes I know I have tried this all,
Have tried all recovery is twrp 2.8.7.0
Nd usb is original I use the same for my Xperia z2 for flashing...
Drivers are installed with signature enforcement disables on 8.1 windows
But all was working fine suddenly I got this issue..
What could be done
What is your hboot version
Can you get fastboot connectivity when in bootloader?
Can you get adb connectivity when in custom recovery or when booted in the ROM with USB debugging turned on?
Also worth mentioning that you won't get connectivity if your phone is on the lock screen, you must unlock the screen at least once when connected to the computer.
Otherwise if its the usb port, it can easily be replaced, you only need to remove the cover you then have access to the small usb/front mic board and can replace it without further dismantling. The usb board is pretty cheap, you can find it on amazon, ebay and probably any other website of that kind.
http://www.cafr.ebay.ca/itm/Chargin...682235?hash=item2c8fa787fb:g:URIAAOSwY45USvAs
https://www.youtube.com/watch?v=jaYzQHSGv54

[HELP] Bricked phone while updating to Pie

So, I tried to update to Pie.
I was on Stock Oreo rooted without encryption.
Wiped everything except sdcard, installed Pie and the boot img for encryption fix.
Rebooted to TWRP, flashed the zip from verity fix, flashed latest Magisk.
Rebooted to system, stuck with the dots rotating.
Tried to redo it again, adding the step for the firmware flash.
But when wiping i accidentally wiped sdcard too, so I have no more the required files inside TWRP.
Tried to connect both TWRP and bootloader via adb/fastboot but phone is not recognized.
All the drivers are installed it always worked before (Win7).
Now everytime I try to connect the 3T to PC it says Unknown Device in Device Manager, but all the drivers are installed.
Apparently the phone is not sending its data, because in device properties i see VID & PID = 0000.
Trying to manually attach a driver to it (with right click, update driver) gives error, no driver available for the device (using any adb drivers .inf).
So basically now I'm stuck with a phone without files in it, but with only TWRP working.
How can I send the rom files without adb/fastboot? Any trick?
I also tried to use USB OTG from TWRP but apparently any usb stick is not recognized.
Tried different USB ports and different cables. Seems like a problem with the phone usbC port, not sure.
It's an hard brick at this point?
Just go with the Qualcomm factory restore mode/tools. Turn off phone, hold volume up while connecting phone to PC, install the drivers for the Qualcomm 9008 device and then run the factory recover tool. You can find out all this in the factory restore thread, just make sure you have the 3t and not the normal 3 as they have different firmwares for the hardware.
Skickat från min ONEPLUS A3003 via Tapatalk
Format the device in latest TWRP and reboot it back to TWRP then connect the USB cable to PC. It should ideally recognize your 3t. I never had any issue while recognizing the phone in TWRP menu.
if nothing helps, the final step is obviously try he Qualcomm factory restore mode/tools.
pitrus- said:
Just go with the Qualcomm factory restore mode/tools. Turn off phone, hold volume up while connecting phone to PC, install the drivers for the Qualcomm 9008 device and then run the factory recover tool. You can find out all this in the factory restore thread, just make sure you have the 3t and not the normal 3 as they have different firmwares for the hardware.
Skickat från min ONEPLUS A3003 via Tapatalk
Click to expand...
Click to collapse
sandeep_kumar said:
Format the device in latest TWRP and reboot it back to TWRP then connect the USB cable to PC. It should ideally recognize your 3t. I never had any issue while recognizing the phone in TWRP menu.
if nothing helps, the final step is obviously try he Qualcomm factory restore mode/tools.
Click to expand...
Click to collapse
I already tried that too. It always appear as unknown device, even with that method.
Just to be clear, I never had problem before and I already used TWRP mount and fastboot/adb to load files without having a running ROM. I was always able to move file with any of them.
This is different, it seems like an hw problem, the phone it's not sending his IDs when connecting to CP so the PC can't identify what it is even if drivers are installed.
Now, I'm not sure if the problem lies in the physical USBC port or if the failed Pie upgrade ruined somethin in the bootloader or something else.
Then I'd say broken USB cable, have you tried with another cable or a shorter cable?
Skickat från min ONEPLUS A3003 via Tapatalk
pitrus- said:
Then I'd say broken USB cable, have you tried with another cable or a shorter cable?
Skickat från min ONEPLUS A3003 via Tapatalk
Click to expand...
Click to collapse
Tried many cables, ports and PCs.
I also tried to clean the port with a wooden stick without luck.
At this point i believe it's the usbC port or the motherboard.
I think something at the USB MTP level went faulty, because charge works fine (dash charge too).
I just can't transfer files anymore. Not even with an OTG dongle.
Since there is no other way to trasnfer the ROM zip (network is not available inside TWRP) I requested an RMA and tomorrow OnePlus send a carrier to pick it up for repair.
I have not still updated the device. I am on custom ROM. After reading your problem I am scared to install it on my device.
I think it is better to go to stock completely with locked bootloader with 5.0.8 and then accept update. After that, I can unlock the bootloader and root the device.
i just recently had this problem dude, not even 20 mins ago, find and use a diffrent usb cable/port or if u have a usb hub use that along with ur new cable, it finally worked after hours of countless tries
sandeep_kumar said:
I have not still updated the device. I am on custom ROM. After reading your problem I am scared to install it on my device.
I think it is better to go to stock completely with locked bootloader with 5.0.8 and then accept update. After that, I can unlock the bootloader and root the device.
Click to expand...
Click to collapse
Don't worry, if the USB port is working you can always recover. Just be sure your PC recognize the device first, in case anything happens.
cmurder61 said:
i just recently had this problem dude, not even 20 mins ago, find and use a diffrent usb cable/port or if u have a usb hub use that along with ur new cable, it finally worked after hours of countless tries
Click to expand...
Click to collapse
I've been trying for the whole day with 5 different cables, 4 different PC and every usb port of them. I just didn't try with an hub because i don't have one, but i don't think it makes any difference. Anyway the phone i ready to be send for repair now.
if that's ur lat hope, go for it, but the specific cable i used was a belkin usb cable from walmart, u should also update ur adb drivers, if i could id let u use my pc lol
cmurder61 said:
if that's ur lat hope, go for it, but the specific cable i used was a belkin usb cable from walmart, u should also update ur adb drivers, if i could id let u use my pc lol
Click to expand...
Click to collapse
Nah its not the cable or drivers, I test roms every 1/2 months and always been fine with uploading files with adb, fastboot or MTP. Nothing changed. Must be some hardware issue.
Oneplus already sent me the shipment code and i'm waiting for UPS to pick up the package today.
matrixino said:
Nah its not the cable or drivers, I test roms every 1/2 months and always been fine with uploading files with adb, fastboot or MTP. Nothing changed. Must be some hardware issue.
Oneplus already sent me the shipment code and i'm waiting for UPS to pick up the package today.
Click to expand...
Click to collapse
i see, well good luck to ya

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