Hi all,
Last weekend I tried to fix the GPS on my Xperia Z (C6603) - it couldn't lock any satellite and according to all tests it was a hardware problem. When I opened the back cover I saw that the GPS antenna wasn't securely attached anymore (thanks to the third party who replaced my screen last summer I guess). While I was at it, I also wanted to check the speaker since the volume is generally quite low. Doing so I had some difficulty getting the battery out but it didn't look like anything was damaged by it.
I fixed the GPS antenna and reassembled the phone, but now it won't boot anymore...
When I try to boot it the LED blinks red three times and then stops. Nothing more. It only seldomly responds to a cold reset (vol up + power for 10 sec.) but mostly not. When I connect it to the wall socket or laptop the LED burns red continuously.
When I opened the phone I still had about 70% battery left so that should be fine. Nevertheless I've had it on a charger overnight (LED continuously red) and tried the next morning without success.
What I have found is that the red LED indicates either a broken bootloader or a hardware fault. Since it occurred after I opened the phone I would assume the latter.
I have managed to do a repair through the PC Companion software but without result. I can still get the phone in fastboot (LED turns blue) connected to my laptop to flash. The screen doesn't turn on, though I'm not sure if it should? I'm also not sure if being able to connect in fastboot excludes hardware failure?
I haven't tried to root/flash because I first want to ask for some advice on a more systematic approach to fixing it. Also, tonight I will pick up a friend's Xperia Z with a broken screen for spare parts (same model, he got it one month later). So except for the screen I have working replacement parts. Besides the screen replacement (with original Sony parts) the phone was still in original state both in hard- and software.
I would really like to fix the phone since I liked it and I'm stuck to a SIM-only plan until December still. Third-party repair is out of the question because of costs; then I'd rather spend it on a new XZ5.
Any ideas on how I should approach this?
After some trial and error, I have managed to flash a stock ROM (.253) on it. No luck with that unfortunately. When I try to turn it on, there is a small vibration after a few seconds and that's it. Again the phone responds to a cold reset, but when I try to boot it after the LED blinks red three times again. That's all it does.
I would say the only thing to still try now is swapping the motherboard with the other phone, not? Or are there any other suggestions?
Well, I would assume that it is a hardware problem, especially taking in to the account that you touched components inside.
Even if we all know how phone work, and where are all components are, its not recommended to touch anything inside if you dont have steady hand and environment to make any repair(clean place, no humidity, clean hands).
One bad plugged connector can brick your phone. One time I even had problem on other phone with really small rust on one pin that I touched with finger(sweat from it+time+really crappy weather where I had to use it), so it show how actually fragile phones are.
But few questions, when you managed to flash rom, you get all that android logo when you are in flashmode, and it show everything(loading bar etc) on screen?
Im asking because first symptom of bad battery connection is deformed or totally dead screen.
When you fixed gps antenna(that black plastic on top near camera) you used any tool that could damage board? its near microUSB so its easy to mess those small pins and make short circuit.
The same with battery, you could try to squeeze/move it a bit to see if there is any changes in phone boot behavior(not to gentle way to check it but sometimes it show if there is a problem)
Before changing motherboard I would replace battery from your other phone(charged before that) and check all pins on connector and board near it if there is any problem.
But as I said it should be made really delicate and in appropriate conditions.
Sadly I cant really help with it beside that, and I hope your phone gonna stand up after that somehow :/
Thanks for the reply Akinaro. Indeed the conditions are not ideal. At least I have one of those repair tool kits with the small screwdrivers, plastic pick and plastic levers for the connectors. I'll also set a reminder to take some latex/nitril gloves from the lab for next time
But few questions, when you managed to flash rom, you get all that android logo when you are in flashmode, and it show everything(loading bar etc) on screen?
Im asking because first symptom of bad battery connection is deformed or totally dead screen.
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Click to collapse
No, the screen is totally dead. No sign of life whatsoever.
When you fixed gps antenna(that black plastic on top near camera) you used any tool that could damage board? its near microUSB so its easy to mess those small pins and make short circuit.
The same with battery, you could try to squeeze/move it a bit to see if there is any changes in phone boot behavior(not to gentle way to check it but sometimes it show if there is a problem)
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Click to collapse
Possibly. I have used both the screwdriver and the plastic tools, but fiddling everything back in was tricky. The battery was disconnected though so it shouldn't have short-circuited. I will try with moving around the battery. But the more I think of it, the more I start thinking that I screwed up the motherboard by touching something there.
Before changing motherboard I would replace battery from your other phone(charged before that) and check all pins on connector and board near it if there is any problem.
But as I said it should be made really delicate and in appropriate conditions.
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I have tried the other battery last night as well. I didn't charge it first though, I left it in my phone to charge overnight and tried to boot it this morning, without result.
So I've attempted to swap the motherboards. Good and bad news...
The good news is that the spare phone works with every combination of motherboard and battery, so neither of those is the culprit. The bad news: none of the combinations work on my own phone, even with swapping all the other hardware components (camera's, gps, antenna etc.).
On the other hand, by now the LED doesn't turn red anymore. The phone just stays completely off. I didn't have time to try and charge it for some time though, so I'm not sure if it's a good or a bad sign.
I fear that the main multiconnector running under the battery might be damaged when I took out the battery and antenna module the first time. That is the only component that I cannot swap for it is so integrated - it would mean swapping the screen to the spare-parts-phone and using that one.
Any ideas still before I should consider it a write-off completely?
Related
My camera led light just started acting funny an hour ago. It turned on and it si now impossible to turn the damn thing off. It still stays on when the phone is turned off. I've tried removing the battery and then put it back again. As soon as the battery is in, the light turns on again. I've tried a soft reset and ultimately a hard reset. Light remains on.
Don't want to have to go to Sony for this because I bought the phone off the bay a month ago and therefore don't have a receipt so it won't fall under warranty. Anyone have any ideas? What a pisser.
hi,same here
I think its a hardware issue where the cables have been short and are giving direct connection. I dont know if this will work but try to tap the phone a little hard on your palm. If its just a loose contact it might get sorted. This is a very crude way.
You guys want help or just venting air?
Great story.... so ?!
If you guys want venting off air, that was it! If you are looking for help however, then KINDLY state some info, like:
what the frak is the phone model, firmware, recently flashed, if so to what. Branded or unbranded, built date, etc.!
After that, perhaps a few answers can be expected
MichaeltheImage: I doubt that in this case this had anything to do with software because of the fact that it remained on after a boot or when the phone is off.
Moleculez: Yesterday it ended up fading by itself after 2 or 3 hours. This morning it started again as I removed the battery. Tapped the led side of the phone on my palm a few times; and it worked. Thanks.
"Anything mechanical, give it a good bash."
Incase someone is still looking for a way to fix this problem:
I managed to pry the plastic covering off of the camera lense/ LED with a needle.
All it took was a slight nudge on the LED cluster to reposition it. It was situated slightly off to one side, causing the short circuit which lead to the LED being constantly lit.
Problem is, in my initial frustration I poked the LED and broke it which, as a result of the short, meant that although the LED was no longer lit it still drew power from the battery.
The only way I know that the later fix worked was by using a power consumption monitoring tool to verify that the LED (and the short circuit) was no longer drawing power.
Awesome.
Hi i have had an x1 since august but within a month its been dropped and then it was unable to show the screen, i opened my device to try and fix my problem but messed with nothing whatsoever, when i put everything back together it wouldnt even turn on anymore! all it did was charge and when it was fully charged there was a red light. can anyone help me? please im desperate to fix my phone. My first paycheck was spent on this and i loved it despite the numerous flaws! also i havent charged it in over 2 - 3 months. Also when i opened it the tape that connect the rear and the front is kind of messed up, would that effect anything?
The tape that connects the front and the rear is the cable for the screen, so if it's messed up, you might need to get a replacement.
here is a pic, the red part where its circled is where i think the problem is, it looks ripped off, i did have a hard time opening and putting it back together the first time also.
Sounds like (Or rather, looks like) you're screwed, as far as I can tell, if it's really ripped. Otherwise attempt to clean the contact points with some cleaning alcohol and Q-Tips - something might have made it's way in when you disassembled the unit and blocked the electrical signals.
ill try it, but if that doesnt work, would i be able to replace the flex ribbon? would acteone work?
got this checked out by my friend, he told me its the flex ribbon cable, thanks for the help btw. Does anyone know the cheapest place to get a flex ribbon cable from?
Still would like confirmation if its my flex ribbon cable before i spend 40 bucks on a new one. thanks!
Hi, I am new to this forum. Sorry for posting here but I think I have similar or same problem with my xperia. Few days ago I drooped my xperia and then I could not turn it ON. I opened unit, the flex cable was detached.
After attaching the flex cable. I could turn the unit and it booted normal but no response on touching screen I even tried to align it but it did not respond. I turned off the unit. After trying turning it back ON only back light of the screen turned on (no sony logo, no xperia logo no winmo).
I tried to turn it on few times but same result. Even tried to soft reset and hard reset it but no difference only back light. Is it because of flex cable or because some thing else? I can`t even go in to 3 color screen. Please help. Sorry for my bad eng. Thanks.
Hey
A friend of mine called me yesterday if I wanna buy his broken X1 (it felt down :/) and repair it, because I'm the man for such jobs
Do you think it's only the LCD-flex-cable or another repairable damage?
I think I can get that device for 2-3 days and then decide if I buy it...
Some ideas? Is there any chance to repair it?
Thanx, Carbon
yes, probably even a loose connector on flex cable
Hello,
I am quite certain it is an easy problem, i have seen many x1 phones with just a minor loose connector which causes the screen not to respond.
The best way to check it if it really is just the screen/flex cable is to turn it on, and check if the side lights flash in all colors.
If that works the phone should work normally. (even if the screen doesn't work)
After opening:
Re-insert all the cables in the screen flex cable and check if it works..
if that doesn't work then replace the flex cable.
If the screen works:
Then check out the screen if it has any crack's or black spots.
In that case you will have to replace the screen/touch screen also.
Generally, if there is no physical damage to the LCD itself and the phone buzzes on startup with all appropriate sounds - replace the flex. Flashing lights are attached to the flex and are positioned ABOVE the LCD on flex connection, therefore will not light up if the flex is damaged and neither will the upper keypad and other less obvious things.
The flex replacement is not minor, just be aware of that. Bad falls are also the reason for main PCB damage, in which case there will be nothing you can do.
Thank you so much
It was a "very short" call by this friend, but when i take the device, I want a precise report what happened...
atm I don't now if the sidelights show reaction, but I will report
I'm afraid of a real PCB damage...
In flex problem side lights will not light up, as i mentioned, they are positioned above the Lcd connection, so if the main flex connection ribbon is damaged, as is most often the case, all of the upper level functions will be gone, but you will get a startup with buzz and sounds present.
I got it
And LEDs are flashing and you can start it complete normally, but you see nothing... i'm going to open it and check the Flexcable
Carbon386 said:
I got it
And LEDs are flashing and you can start it complete normally, but you see nothing... i'm going to open it and check the Flexcable
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Click to collapse
Best of luck.
Let me begin by saying that I am an a** for being so careless with my phone(as you will know when you read the rest of this post).
Okay, so two days ago I spilled yoghurt(yeah!) into the USB port of my phone and I didn't take it very seriously and just used a needle to clean it a little. After this my phone worked fine, no problems whatsoever..it was charging fine and running fine.
Today I wanted to connect my phone to my computer, but when I did so, my Windows said that it didn't recognize the device and its probably malfunctioning and I should replace it(probably what I'll have to do now ).
I connected it in every port in my computer, used my dad's blackberry connector, factory reset, even tried eViL's Sense ROM(I had it in my SD card, so tried it).
Even after all the above the computer didn't recognize my phone, although it did charge when connected!
Okay so I thought I should try cleaning the port better, so I took some Isopropyl Alcohol(Second Biggest Mistake) and used a ear bud to clean the port. I connected again and no change, so I decided I'll try later and left my phone in the port.
When I came back 20 minutes later the alcohol had made its way under the right bottom part of the screen and the touch response was messed up. The trackball was constantly glowing red, I fixed the trackball by simply using trackball alert to test a few different colors.
Now I realized I had messed up with the alcohol and I needed to clean the screen somehow(BIGGEST MISTAKE).
I used a hairdryer to blow into the USB port, it dried up some of the alcohol but the screen looked pixelated and the touch response was still screwed.
So then I popped out the screw driver set and started tearing the nexus one down..and from here it was all downhill. I managed to get all the way to the screen, use a lint free cloth to clean the screen and put it all back but all this was of no use. My phone doesn't turn on anymore, all I get is a small vibration on pressing the power button. I connected it to the wall charger and I got the charging LED light and backlight in the touch sensitive button area(great!). I plugged it out and in again and poof the charging LED vanished, no more backlight, no nothing.
What I have tried:
Remove battery and insert
Press volume+up+power > I got a long vibration once with backlight working but never again after that
Let the phone lie for an hour
For those who are lazy to read the whole thread, here is the synopsis:
1) Yoghurt in USB port, left 2 days.
2) No USB mounting, USB charging working.(Tried wiping, reset and different ROM).
3)Cleaned with Isopropyl Alcohol, still no USB > led to distorted screen and touch sensitivity.
4) Used hairdryer, slight effect on alcohol.
5) Persistent Red Trackball light, no effect on restart.
6) Tore down the phone, used lint free cloth to clean the alcohol.
7) Phone doesn't start, only vibrates on pressing power.
8) At first attempt, the backlight for the touch sensitive buttons worked and so did the charging LED, didn't show the light after uplugging.
Now I am lost on what I should do, the phone never had warranty as I am from India and I bought it online. Any suggestions/ideas on what the problem might be?
EDIT:
Just found out that my phone is actually working, but the display isn't. My mom just called me on that number and I somehow managed to pick the phone up and talk with her..any ideas people?
I would have called BS on this story until you used the phrase "my mom".
Anyways, I can't stand people who destroy their phone and then think they should warranty it. Warranties don't work that way. It's dishonest to try and use it for your own mistakes. Your yogurt spill, attempt at cleaning, and disassembling, led to your phone being broken. Purchase a new one and don't do the same thing.
You probably either damaged the screen, damaged the ribbon cable that goes to the screen, or simply didnt connect it right. id take it apart, wiggle around all the connections and clean around them with very diluted alcohol, and wait for it to dry for at least a couple of hours. clean around the port too. Im not sure whats going on with the charge indicator led, or where the connection comes from. Hopefully the phones ability to charge isnt broken, and you left something not connected. Try cleaning and connecting things again, but lettings things dry for a long time first.
peliROJO said:
I would have called BS on this story until you used the phrase "my mom".
Anyways, I can't stand people who destroy their phone and then think they should warranty it. Warranties don't work that way. It's dishonest to try and use it for your own mistakes. Your yogurt spill, attempt at cleaning, and disassembling, led to your phone being broken. Purchase a new one and don't do the same thing.
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Click to collapse
I never said I was going to warranty it did I? I wanted to get the fact that I did not have a warranty out so I don't get people telling me that I shouldn't have torn my phone down and instead send it to warranty. How was I supposed to know that the alcohol would make its way under the screen? I specifically used Isopropyl Alcohol because it evaporates fast and it meant for cleaning.
I don't need any bashing from anyone who cant stand what I did, I only wanted suggestions on how I would go about fixing the phone if at all possible.
@di2356
I suppose thats the only option I have left, and I guess you missed the edited part of my post.
The phone is actually working now, I am getting phone calls and my notification LED light is also blinking. Only the screen is pitch dark, and as far as I know it doesn't respond to touch. The LED charging light is also working, its only the effing screen
Okay, just tried completely tearing the phone down and cleaning all the contacts. No use, the phone still starts up but is completely blank..maybe the alcohol damaged the AMOLED screen in someway?
I am going to try and contact HTC and see how much repairing this will cost..its probably going to cost me 1/3rd the phones price for everything including the shipping
you said your screen started looking pixelated when you used the hairdryer on it.
that was probably a big mistake and possibly broke your amoled screen.
in any event you really did a lot of things wrong there. it was probably salvageable after the yogurt incident.
for future phones this is what you want to do first thing when any liquid gets on any electronic device. take the battery out right away. if its water or mostly water based liquid then stick it in a bag of rice or other desiccant that will draw the moisture out of it for at least a few days if not a week depending on how wet it got.
for something like yogert in the USB port i would have pulled the battery and cleaned it out of the port with paper towls and toothpicks or similar non conductive material as there can be a residual charge in the device right after the battery is removed or let it sit batteryless for 20 min to make sure all charges have left capacitors and then go at it with something metal carefully.
rubbing alcohol would have been ok to use but only in just enough amounts to get the job done, you obviously did not realize how much you had put in there if it got deeper into the phone before evaporating.
in any event get a new phone and let it be an expensive lesson learned on what not to do
Here's what is going on...
My Galaxy S I9000 (Bell Canada) was water damaged, after being dried for many days it turned on, but the battery almost immediately drained. I left the phone and forgot about it. Bought a new cheap phone without a SIM.
More recently I got a new battery for it and it turned on and was working great, staying charged and everything. When I went to the service provider to get a new SIM for it, we powered down the phone, pulled the battery and SIM card and put the new SIM in followed by the battery. Afterwards the phone would not power on, but the two face buttons on either side of the 'Home' button lit up and would react to touch. I tried removing the battery and SIM a few times and would get the same result.
After bringing my phone home and leaving it with the battery out for a few days, I thought I would try it again. It powered up again as if nothing was wrong. To test it again, I pulled the battery and SIM, replaced them, and my black screen/won't turn on problem returned.
Every so often it will power on and be useable. It is recognized by Kies, I've flashed it to firmware 2.3.4.
I'm looking for any helpful suggestions for what might solve my problem. I'm wondering if it's a hardware problem and short of isolating the part of the phone that is faulty and replacing it, the phone is toast.
Thanks for your time, and I apologize for the length of my post.
My friend has dropped the SGS into a pool before. Problem was fix after buying a new battery.
Either: Damaged screen + Contact. Or the reaction with water and the battery. hydrogen gas prevents screen from connecting to main-board.
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
tacotbone said:
It still turns on occasionally, and when it powers up, it's as if nothing is wrong. Screen works, displays everything fine, colour is crisp, screen reacts to touch. The big problem is it won't turn on all the time. Would what you said still explain this?
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The only thing I know (assuming the screen or motherboard is 100% functioning) is hydrogen gas being present. You might know TV remote with old battery casually respond to presses. After cleaning contacts it should work again.
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
tacotbone said:
I disassembled the phone and cleaned all the contacts on the main board with rubbing alcohol, I did not do anything to the screen though. Should I try taking it apart again and breaking it down further? (ie. separate the screen?)
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Click to collapse
No, I am starting to think it's a hardware fault if that didn't work