No LTE with Concept Firmware - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi,
I've got a big issue with Concept Software.
There's no LTE connection available.
I'm using latest Concept Edition 3571 on my D5803.
Any ideas how to solve?

LTE is working on Concept ROM
Is your APN correct?

Yes, APN settings should be ok.
With stock rom LTE was working properly.
Any other ideas?

I had the same problem at the beginning.
How it solved: went into service menu: *#*#SERVICE#*#* and chose LTE only.
After that, I could use the regular user interface choice and has worked ever since.

bookworth said:
I had the same problem at the beginning.
How it solved: went into service menu: *#*#SERVICE#*#* and chose LTE only.
After that, I could use the regular user interface choice and has worked ever since.
Click to expand...
Click to collapse
I've got the same issue on T-Mobile, with build number MMB29V.Z1.3571-somc. I tried the fix you suggested through the SERVICE menu and selected LTE only, but that just resulted in my phone displaying as no reception. Any other ideas anyone might have would be greatly appreciated!

What setting do you have at Wireless & networks / More / Cellular networks / Preferred network type? I have "LTE (recommended)", and my phone connects at LTE if available (with "LTE" displayed at the top) , but at older protocols if not.

Thanks for your replies but the SERVICE menu hint also doesn't work for me.
Seems that I've got the same problem as hwcl.

Related

Unable to use 3G on my Nexus One

Hi,
I am using Nexus One in India, and my service provider is MTNL Mumbai. Their network is 3G enabled. I have 3G activated by the service provider too. I have put the settings for my APN, using the settings available here -- dolphin.mumbai.mtnl.net.in/cominfo/docs/general.doc (Sorry, I am not able to post links)
However, try as I might, I have only the "E" icon displayed in the status bar displayed, no 3G. The EDGE network works properly, I am able to surf, but of course, it is horribly slow.
Things I have tried:
- Settings, Mobile networks, uncheck "Use 2G networks only"
- Go to test menu (*#*#4636#*#*) and set the phone mode to "WCDMA only"
- Searched google for people having the same problem
When I set the network mode to "WCDMA only", for some time it shows no network, and then again drops back to "WCDMA Preferred", and shows the "E" icon. My N-1 was bought from Singapore, it original had the EPF21B build on it. Hence, I am assuming that my radio is hardware compatible with my service provider..? MTNL uses European 3G frequencies. Also, the problem is the service itself, since I am able to activate and use 3G properly in my Nokia E51.
Currently, I am running the FRF50 Froyo build - I have unlocked the bootloader and rooted my N1. However, the same problem used to occur on the stock EPF21B build, even when the phone was "virgin".
I'd appreciate any help. Thank you.
If I see correctly, your provider works with 2100 MHz - which would make it compatible with both Nexus versions, so the problem most likely isn't there.
Yes, MTNL Mumbai uses 2100 MHz. Any other ideas or suggestions, please?

[Q] Network issue

Hello Team,
i purchased a unlocked HTC one and i use a AT&T gophone sim card. i am not able to get the LTE signals so i would like to know is the phone capable or its an issue.
Optimus5566 said:
Hello Team,
i purchased a unlocked HTC one and i use a AT&T gophone sim card. i am not able to get the LTE signals so i would like to know is the phone capable or its an issue.
Click to expand...
Click to collapse
This happened to me a few months ago. The phone is definitely capable and you will get LTE signals on the $60/month GoPhone plan.
1. First of all, call GoPhone customer support (611 from the phone) and confirm that they have your HTC One whitelisted for LTE. They're going to double check with you your phone's IMEI number (they can already see it, but will ask you for it anyway), and then confirmed that the phone is allowed to get LTE signals. They're also going to double check your APN setting and provide you with the appropriate entries for AT&T.
2. Reboot and see if you now get LTE signals. If you still don't get it, check whether your mobile network settings is set to GSM/WCDMA/LTE Auto instead of GSM/WCDMA Auto or WCDMA Preferred (or maybe something else). If you don't see any LTE option, dial *#*#4636#*#* from your dialer, and in the first drop down box choose 'GSM/WCDMA/LTE Auto' or anything with LTE just to make sure you can catch LTE signals at all. If you were able to find and switch to the setting you want, exit out, and go back to that menu, double checking if the setting sticks. If it does, reboot and try again.
3. Most people will get LTE signals after #1 above, while some were only able to get it after #2. However if you are unlucky like me, the LTE setting does not show up in mobile network and no matter what I do in the hidden menu, the setting won't stick (it's stuck on GSM/WCDMA Auto). I actually tried flashing a different radio at this point (a newer AT&T radio), but still... no LTE for me. What solved this finally for me is that I flashed a custom ROM (in my case it was ARHD 12.2). This enabled me to choose GSM/WCDMA/LTE Auto under mobile network settings, and after that I was able to get LTE. It was great! :good:
Hopefully that helps. Good luck!

[Q] Cynogenmod on Verizon; SMS and data work, but no voice

Now that you fine folks got s-off working on version 4.4.2 for the HTC One, I was able to put Cyanogenmod on it today. Things seem to work okay, except for the one glaring issue: I can't use the phone to make or get calls. If I look at Settings->About Phone->Status, I get this:
Network - Verizon Wireless
Mobile network type - LTE
Service state - Voiceut of Service / Data: In Service
Roaming - Not roaming
Mobile network state - Disconnected
I suspect that I might have the wrong "Mobile networks" settings in the Settings->Wireless & Networks->More section. For the Preferred network type, I selected "GSM/WCDMA/LTE", but I've tried a few others with no positive effects. For System Select, I'm set to Home Only. If I try to search for available networks, it returns an error and doesn't find any.
Any ideas? Thanks!
I was reading more into this, and people on Sprint found this issue when using Cyanogenmod last summer. I don't know if a solution was found, but the workaround was switching the network type to CDMA only, and then switching "back." The "back" is the key for me (I hope). What should it be set to? I don't remember what it was before I started messing around. It may have been global, but I tried that to no avail. Does anyone have a minute to pop into their settings and check? Thanks!

[Q] Problem with 3G data connection

Hi
With my friend purchased 2 Nexus 6. (I bought it from Netherland and my friend in U.S) In our city we have 3G signal. Most of the time I cant connect to 3G connection and only can use 2G (EDGE) but my friend at same time and same place and same operator connect to 3G!
we have the same build number on our phones.
today I try to solve my issue and got some information about this problem that I’ll explain it. Is there anyone can help me to solve it?
In setting >> More >> Celluar networks >> Prefereed network type when i select LTE a green circle added that show now LTE is selected (picture 1) but when I close this menu and again open it , LTE is not selected (picture 2). I tried more than 10 times in different places, even flash latest nexus 6 factory image and test with my friend sim.
After that I tried with *#*#4636#*#* secret code and went to Phone information saw my preferred network type is : LTE/GSM auto (PRL) , and my friend’s phone is LTE/GSM/CDMA auto (PRL).
I changed my settings to LTE/GSM/CDMA. again when i close this page and reopen it it automatically changed to LTE/GSM. (picture 3)
All of our settings are the same. but just when we dial *#*#4636#*#* and go to phone information >> select top menu >> select radio band we have diffrent datas.
My phone just have USA band but my friend has 3 more option (picture 4)!
I hope someone can help me to solve this terrible problem.
P.S. becuase of poor 3G signal in some areas I can't choice WMCDA Only option
thanks
ramon2045 said:
Hi
With my friend purchased 2 Nexus 6. (I bought it from Netherland and my friend in U.S) In our city we have 3G signal. Most of the time I cant connect to 3G connection and only can use 2G (EDGE) but my friend at same time and same place and same operator connect to 3G!
we have the same build number on our phones.
today I try to solve my issue and got some information about this problem that I’ll explain it. Is there anyone can help me to solve it?
In setting >> More >> Celluar networks >> Prefereed network type when i select LTE a green circle added that show now LTE is selected (picture 1) but when I close this menu and again open it , LTE is not selected (picture 2). I tried more than 10 times in different places, even flash latest nexus 6 factory image and test with my friend sim.
After that I tried with *#*#4636#*#* secret code and went to Phone information saw my preferred network type is : LTE/GSM auto (PRL) , and my friend’s phone is LTE/GSM/CDMA auto (PRL).
I changed my settings to LTE/GSM/CDMA. again when i close this page and reopen it it automatically changed to LTE/GSM. (picture 3)
All of our settings are the same. but just when we dial *#*#4636#*#* and go to phone information >> select top menu >> select radio band we have diffrent datas.
My phone just have USA band but my friend has 3 more option (picture 4)!
I hope someone can help me to solve this terrible problem.
P.S. becuase of poor 3G signal in some areas I can't choice WMCDA Only option
thanks
Click to expand...
Click to collapse
first off you and your friend have different nexus 6. sounds like your friend has a US version and you have the international version. the difference between the two is the radio/frequencies included.
simms22 said:
first off you and your friend have different nexus 6. sounds like your friend has a US version and you have the international version. the difference between the two is the radio/frequencies included.
Click to expand...
Click to collapse
ok. but why internatinal version has problem with this type of connection?
ramon2045 said:
ok. but why internatinal version has problem with this type of connection?
Click to expand...
Click to collapse
honestly, im clueless. what frequencies does your provider use? your friends phone coyld possibly have a better connection to whatever frequency that your provider provides.
simms22 said:
honestly, im clueless. what frequencies does your provider use? your friends phone coyld possibly have a better connection to whatever frequency that your provider provides.
Click to expand...
Click to collapse
Just not have better connection. they have different radio band .

Android 5.1.1. Update Disables Mobile Data (D5803)

Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
el_sur said:
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Click to expand...
Click to collapse
Yes I am having the exact same problem since updating to 5.1.1. As the other reply says turning airplane mode off then on is the quickest way to get connectivity back (swipe down twice from the top for quick access). This is terribly frustrating though, it only lasts for a few minutes. I can't believe they pushed the update with this issue!
jolindbe said:
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
Click to expand...
Click to collapse
My phone had this issue after the over the air update. I reset the phone to factory, wiped all data. Two days on, now, and no more problems with this.
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Funkmonk said:
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Click to expand...
Click to collapse
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
jolindbe said:
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
Click to expand...
Click to collapse
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
i'm having the same problem and didn't work for my the ipv4. still loosing data, i have to reboot the phone
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Same problem here although I'm on ipv4 [emoji34]
Sent from my Z3 Compact
I thınk you shouldnt buy operator phones. Buy ınternatıonal models next tıme
Mine isn't an operator model, I'm using Straight Talk and also have the issue. It made my phone useless....I almost never have data
This worked for me
This worked on my Doogee Valencia2 Y100Pro
Install and Open app "Hidden Android Settings" (by 0Alex)
Select choose and open "RadioInfo"
Move to Last option "TOGGLE DNS CHECK"
mine read "0.0.0.0 not allowed"
press the "TOGGLE DNS CHECK" so that it displays "0.0.0.0 Allowed"
That's it - my mobile data worked, I hope it works for yo
Aenyee said:
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Click to expand...
Click to collapse
1. Change "APN Protocol" to IPv4
2. Change "APN Type" to: "default,supl" only
3. Change "APN" to "internet"
4. Save.
Best, Martin.
elvakin said:
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
Click to expand...
Click to collapse
this is a bug on 5.1.1 sony need to fix it
Any news with this issue?
No problem here with LTE on the CM 12.1 Cyanogenmod flavor of 5.1.1 on T-mobile (that I've noticed at least). But I think CM 12.1 may handle the APN settings differently (mine is set to T-Mobile LTE ipV4) from the stock ROM or it could be something Sony messed up from the AOSP code. I'm NOT suggesting anyone try a CM ROM as a solution as there are lots of downsides to unlocking your phone and flashing any non-stock ROM. But the problem does seem to be specific to the Sony ROM and not 5.1.1 in general.
I also have this problem after the update to 5.1.1 in the Netherlands. The first problem was that the update changed some mobile data settings, so I downloaded the settings from my provider. Unfortunately those settings were also incorrect as I had to manually remove the APN's Proxy and Port (they were set, be needed to be 'not set'/empty). This improved the connection a bit, but it still looses the mobile data at certain places (where the coverage is good). Did a factory reset as the Sony helpdesk suggested. For a few days this seemed to help, but again the same issue came up. The suggested solution mentioned in this thread did not work as those settings are already applied.
I have a profider (Telfort) which uses another provider's network (KPN's). So after the update I also see a annoying R in the signal icon, where in the previous version it always showed H+, H, 3G.
Does anyone know if this is resolved in the new update?
After the last update and a new reconfiguracion on the APN now work correct for me.
bracima said:
After the last update and a new reconfiguracion on the APN now work correct for me.
Click to expand...
Click to collapse
And which version are you on? 23.4.A.1.200 or 23.4.A.1.232?

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