Hey all,
my 1st gen Droid Tubro phone recently stopped receiving push notifications (hangouts, snapchat, facebook, whatsapp, seekingalpha, gmail, etc) when on mobile data. I've checked to make sure that background data isn't being restricted, that notifications are on for those apps, that power saver mode isn't on, that google play services is allowed to work on wifi and cellular, etc. I've wiped the cache partition as well but still no luck. As soon as I reconnect to wifi, all of the notifications I missed come in at the same time.
Has anyone had this issue with the turbo and if so, how did you fix it? I'm leaving the country in a couple of days so I'm hoping I can get this cleared up by then since I'll be using my phone (on mobile data) internationally.
Related
I just got off the phone with Verizon. My Rezound has 4G, but the Droid4 has no data (but does have voice, and Wifi works). They had me do the following:
- Reboot the phone (did that before calling)
- Pull and re-seat SIM card and SD card
- Clear Browser app data and cache (morons)
- Toggle airplane mode
- Toggle Data roaming
- Safe mode
I also tried toggling CDMA/LTE with CDMA-only on my own, and cleared the cache partition in Recovery.
Nothing I do can get data back. Also, after a reboot none of the text messages she received today are still in the app. Since my phone is working, a network outage doesn't seem likely. The D4 is rooted but no custom ROM.
still GB 2.3.6
System 6.13.219.XT894
Kernel 2.6.35.7
Frozen apps via TBPro: Apps, Blockbuster, IM, IM Prescence, Let's Golf, Mobile Hotspot, MOG, My VZ Mobile, Netflix, NFL Mobile, Slingbox, Twitter AUth, VCast, Verizon Video, Videosurf VZ Nav.
Any advice?
Unfreeze all apps and check
Sent from my HTC_Amaze_4G using xda premium
Thanks, but it didn't change anything. VZW suggested I try a factory reset, will it mess up root? I don't mind rerunnung the script if necessary but I want to make sure it won't break the phone.
One other question is because I am new to SIM cards, could a bad SIM work with voice but not data?
EDIT: Doesn't the 3G still go over CDMA, so shouldn't I have 3g at least, even with a bad SIM?
I have very off and on data. I go to airplane mode and back and sometimes it fixes it. Could b circumstance..I am on my second d4 and it was so bad I had to get on wifi to setup and sync everything on this new replacement ...I'm rooted as well but obviously I wasn't when I did setup and it was bad. I don't think root is to blame. Could b the sim. We r in a good coverage area supposedly.
Sent from my DROID4 using Tapatalk 2
Gig103 said:
Thanks, but it didn't change anything. VZW suggested I try a factory reset, will it mess up root? I don't mind rerunnung the script if necessary but I want to make sure it won't break the phone.
One other question is because I am new to SIM cards, could a bad SIM work with voice but not data?
EDIT: Doesn't the 3G still go over CDMA, so shouldn't I have 3g at least, even with a bad SIM?
Click to expand...
Click to collapse
Voice is still over CDMA/3G, LTE is for data only, and is what the SIM is for.
On your phone do you have the lte logo pop up?
I have been having issues with my d4 which is rooted as well. I have figured out for some reason the APN that controls the internet keeps dropping out however the IMS APN stays connected. When that happens the lte logo stays up but turns white and when the internet APN is connected it turns blue.
Sw 6.13.219
android 2.3.6
Kernel 2.6.35.7
There is no signal bar for 3g or LTE. unless you refer to a different symbol?
Some of the Razrs have the same problem. Probably you will need a phone swap, would try factory reset first.
Did you do a restore from titanium backup? If so was it a restore of EVERYTHING? Cause I did that when I got my droid 4 and I had no data or anything once the restore finished. I had to do a full blown factory reset then everything was good again.
Sent from my XT894 using xda premium
Data Enabled?
Gig103 said:
I just got off the phone with Verizon. My Rezound has 4G, but the Droid4 has no data (but does have voice, and Wifi works). They had me do the following:
- Reboot the phone (did that before calling)
- Pull and re-seat SIM card and SD card
- Clear Browser app data and cache (morons)
- Toggle airplane mode
- Toggle Data roaming
- Safe mode
I also tried toggling CDMA/LTE with CDMA-only on my own, and cleared the cache partition in Recovery.
Nothing I do can get data back. Also, after a reboot none of the text messages she received today are still in the app. Since my phone is working, a network outage doesn't seem likely. The D4 is rooted but no custom ROM.
still GB 2.3.6
System 6.13.219.XT894
Kernel 2.6.35.7
Frozen apps via TBPro: Apps, Blockbuster, IM, IM Prescence, Let's Golf, Mobile Hotspot, MOG, My VZ Mobile, Netflix, NFL Mobile, Slingbox, Twitter AUth, VCast, Verizon Video, Videosurf VZ Nav.
Any advice?
Click to expand...
Click to collapse
I assume you've already tried settings->data manager->data enabled, checked?
My D4 decided to turn this feature off on its own yesterday. I use the Smart Actions app to disable cell data when using a wifi connection and this configuration might have caused some kind of hiccup and not allowed the cell data to come back on when a wifi connection was out of range. I had to hunt around a little after trying most of the stuff you mention above only to find the data enabled, not checked. Simply turned it on and LTE came back instantly.
Good luck.
Verizon tech support told me this is a known software issue with the Droid 4 and advised me to keep the WiFi turned off when I didn't need it. They also said a fix was on the way around the end of July. (This now appears to be ICS, which looks like it might be out very soon.)
From my own use, WiFi appears to be responsible. I can lose my data connection when WiFi is turned on even when I'm not connected just like I was told.
I can also lose data when Notify Me is enabled in settings. This will manifest as losing the data connection when opening an app that uses a data connection, such as the browser. I chalk this up to the phone refreshing the available AP list for which turns on the WiFi, even when it's disabled.
My suggestion is to turn off WiFi when you don't need it and disable anything else that can call it up like the Notify Me setting, Google and Verizon location services, and turn off settings in any apps that might enable it.
Sent from my DROID4 using Tapatalk 2
Hey there. I have not been able to access Facebook, FB Messenger, Watsapp from my Z1 C6902. I am from India, using Vodafone. Problem is only on 2G and all apps works fine on WiFi. Am still on 4.3( 14.2.A.1.136). I have tried clearing data and cache from App settings. That logged me out of apps and I am able to login successfully (FB app and messenger), but once I close and re-open the app, it wont connect again. Clearing data did not help at all with watsapp. When I tried to signon to 4Square app with FB, it didnt work. But worked fine when I directly logged on using my 4Sq. credentials. I am able to access FB fine from phone browser (Firefox). Almost all other apps works fine on 2G (like Twitter, Vine, Telegram). Tried to contact Vodafone support and they said everything is fine.
Plz help as I rely on 2G when outside, will provide any other data if required. Phone is not locked to carrier, locked BL and unrooted. Apps are up-to-date. Those apps stopped working all of a sudden.
Thanks.
oxycash said:
Hey there. I have not been able to access Facebook, FB Messenger, Watsapp from my Z1 C6902. I am from India, using Vodafone. Problem is only on 2G and all apps works fine on WiFi. Am still on 4.3( 14.2.A.1.136). I have tried clearing data and cache from App settings. That logged me out of apps and I am able to login successfully (FB app and messenger), but once I close and re-open the app, it wont connect again. Clearing data did not help at all with watsapp. When I tried to signon to 4Square app with FB, it didnt work. But worked fine when I directly logged on using my 4Sq. credentials. I am able to access FB fine from phone browser (Firefox). Almost all other apps works fine on 2G (like Twitter, Vine, Telegram). Tried to contact Vodafone support and they said everything is fine.
Plz help as I rely on 2G when outside, will provide any other data if required. Phone is not locked to carrier, locked BL and unrooted. Apps are up-to-date. Those apps stopped working all of a sudden.
Thanks.
Click to expand...
Click to collapse
Nothing surprising, the 2G is clearly not enough to use those kind of applications or that will take a loooooong timeto load, that need more network than 2G, even with Edge (2,75G) it's really a pain in the ass so i can't imagine with 2G
But i don't understand a thing, if you're on your wifi you shouldn't had "2G" the network doesn't show if you're on wifi
Problem is when I am only on 2g, wifi off. FYI, everything worked fine until it stopped working 5 days back. FB used to work fine. And yes, am on edge 2.5G.
Sent from my C6902 using xda app-developers app
Hi
A few days ago I started experiencing a strange issue that I just can't resolve.
Certain apps and accounts, i.e. Facebook, email, playstore, Google, Flip board etc. simply will not load/refresh/sync over mobile network. However, I can still browse the Internet using various apps (chrome, stock browser). With Spotify, I can stream music but am unable to download. There is no issue with the data connection as I am getting 'H' or '3g' and showing decent stats on Speed test. I have no issues at all over Wifi - everything works perfectly.
It's as if something is preventing apps from syncing/refreshing over the network but not affecting Internet access.
I have an unbranded device with a sim only Talk Talk deal.
Kitkat 4.2.2
4.12.401.11
I'm going to do a hard reset next but wondered if there was another solution.
Any ideas?
garethjknight said:
Hi
A few days ago I started experiencing a strange issue that I just can't resolve.
Certain apps and accounts, i.e. Facebook, email, playstore, Google, Flip board etc. simply will not load/refresh/sync over mobile network. However, I can still browse the Internet using various apps (chrome, stock browser). With Spotify, I can stream music but am unable to download. There is no issue with the data connection as I am getting 'H' or '3g' and showing decent stats on Speed test. I have no issues at all over Wifi - everything works perfectly.
It's as if something is preventing apps from syncing/refreshing over the network but not affecting Internet access.
I have an unbranded device with a sim only Talk Talk deal.
Kitkat 4.2.2
4.12.401.11
I'm going to do a hard reset next but wondered if there was another solution.
Any ideas?
Click to expand...
Click to collapse
At work we had a phone that did not want to sync email on 3G. (Perhals other apps, we did not check.)
It turned out his phone was roaming on 3G, and the email client was set not to push mail when roaming.
I think the guy had bad signal on its own network on this location and so the phone was roaming.
He could still use his browser and many other apps without any problems.
Maybe it has nothing to do with your problem but I thought I should post it.
Because it sure has many things in common, also in this example on WIFI everything would work fine.
Kind regards, Stefan.
Thanks for that, unfortunately it doesn't seem to be a roaming issue.
I've just factory reset the device, completely wiped everything. Tries to log into Facebook and the same thing happened. Switches to WiFi and it worked straight away.
I tried forcing the mobile data to only use WCDMA. This actually seemed to resolve the problem temporarily and I was able to update Facebook however it soon reverted to how it was and I was unable to sync email, update Facebook or download on Spotify unless over WiFi.
I'm wondering if it's the Sim card or possibly a problem with the phone but I'm struggling to understand (albeit with limited knowledge) how this strange behaviour could be hardware related...
Having an extremely frustrating problem, no apps auto sync while in 4G as soon as I turn on WiFi notifications flood in within seconds. I can manually update and surf the web so I know the 4g data is working...it's like I'm in battery saver but I'm not. I checked to make sure other settings under data usage like set cellular data limit, restrict background data, were all off. As well as under accounts, I made sure auto sync was toggled to on. Running Verizon moto x, stock non-rooted, lollipop. Help. thanks.
Edit: Also if I look in my battery stats, cellular standby is 44% not sure if that means anything .
I am having issues with receiving notifications on time over Wi-Fi after screen was turned off for 10+ minutes. Usual delay is about 5 - 10 minutes. I don't have any problems with same applications and scenarios over mobile connection. These apps are chat and video call apps: WhatsApp, Viber, Duo, Slack. This is especially annoying for calls, because I just get missed call notification (after 5 or so minutes or if I manually launch the app), instead of a call ring. I ticked all of them off in "Optimise battery usage" section. Same behavior on Oreo and now on Pie version. Same behavior on my home network, my parents' house network and at my work place. Browsing, streaming and all other things over internet work, no issues with it, so the connections were good. I have SMN960F model, if that matters.
At first, I thought this issues are caused by Doze when the phone is in "Connected to Wi-Fi" state. I don't even know if Doze could distinguish those two states (Connected to Wi-Fi or Connected to Mobile). But since everything works just fine over mobile, I doubt it is Doze. Now I think it is something related to my Wi-Fi settings, but I can't figure it out.
@Japro
Did you ever figure this out?