6.0.1 Data problem - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello guys, I've got a problem....I was on Lollipop 5.1.1 and everything was working perfect...from the time I updated to 6.0.1 the 3G icon remains enabled even though my traffic data is disabled! Tried rebooting,restoring with Xperia Companion and using a different SIM card but nothing seems to work...Give me some help if you guys know what I must do

You can disable 3G, by going into Mobile Networks in Settings and changing it to HSPA/LTE/GSM Preferred to GSM Only

Related

[Q] No H or 3G icon

Hi Guys, I changed my ROM to Froyobread v23b (thanks doixanh!) I noticed that the 3G or H icon is not showing even when I set to "Data enabled"
Does it mean data is not enabled or is it just the icon that is missing..
Any ideas?
Thanks!
Edit: I tried a full wipe already, same thing
I think it is your data that is not enabled. It has happened to my father. The operator network informed him that internet via data was enabled but when he turned on data, the icon was not appearing. The other day they informed him that internet via data was still not enabled and as soon as the operator network enabled it, the icon appeared. So check this...
Thanks Chris!
I checked my network operator and they told me that it is automatically enable after installing the settings they sent me.
I already installed what they sent but apparently it's still not working..
Any other suggestions?
Maybe your phone is using 2G/3G options in networks, which means it automatically selects the network, but in fact I get issue with this, I usually set is manually. Try see this, maybe your phone is trying 2G signal and is not getting answer from provider. You can set a widget to choose between 2G and 3G networks

Cannot enable "Mobile network" after upgrade to latest FW

Hello,
i've just upgraded to the latest official OTA FW 3.08.405.3
Sense3.0 is great, but i cannot turn on mobile network anymore - i tried it both via Quick settings and Wireless settings menus - it cannot be enabled. And even worts is that it doesn't report any error msg and the 3G sign doesn't appear on status bar. There is noting in the log too...
Does anyone has the same problem?
I just wrote a mail to HTC support, but don't know if they track this as support channel...
This is terrible - i can't live without mobile network connection ...please help!
10x
Boby
This might sound weird, but is there anything in APN setting?
Try to mess with the toggles. I have had similar problem. I constantly turned airplane mode on/off and switched from GSM to WCDMA. Finally it goes, if this isn't related to apn. Hope i helped.
10x a lot guys !
it didn't recover APN settings after upgrade
I previously checked them, and assumed that check-box is selected, but actually it was not. It should be colored in green, but actually it was in grey
Unable to re-enable Mobile Network for data-only SIM Japan -- possible bug?
Having a similar problem, some more details:
PHONE:
I am using an unlocked (but unrooted) Incredible S from Virgin Mobile Canada with a data-only BMobile SIM in Japan (runs on DoCoMo's network apparently). Android 2.3.3 (Virgin Canada circa August 2011).
PROBLEM:
Mobile Network intermittently gets disabled and cannot be re-enabled normally. APN is fine, SIM card (phone number) is still detected. Toggling Airplane Mode or Wireless Network does not work, Select Automatically returns "unable to connect, try again later", Search Networks and choosing DoCoMo returns "Your SIM card does not allow a connection to this network".
SOLUTION:
Only reproducible solution is to remove data-only SIM, insert voice&data SIM (from my SoftBank phone), now Mobile Network is available so re-enable it, power down and replace data-only SIM. Once restarted Mobile Network automatically enables. Obviously this is not a convenient fix.
Once was fixed by randomly hitting network settings in frustration, but I have not been able to reproduce this solution.
OBSERVATION:
When on wireless, Mobile Network is also greyed out. When Wireless Network is disabled, Mobile Network automatically enables properly (for the most part, at least once I suspect it did not).
Thus I feel like it's a bug, either in OS or DoCoMo's network, but BMobile and HTC both point the finger at each other and have no useful suggestions for me.
ASIDE:
I hear Android 2.3.5 is available for Incredible S, perhaps this fixes the problem. However, this update has not appeared in my updater -- is it possible that because I'm unlocked I've lost access to the update server?
Thanks in advance for any suggestions.
mobile network disconnected
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
iqbelnas said:
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
Click to expand...
Click to collapse
+1

MVNO and CyanogenMod 11

Hey guys,
I live in belgium and I am using a MVNO (mobile virtual network operator) and I cant get it to work! On previous versions of android there was a combination i could do to glitch it and it would work normally but on cyanogenmod11 one of those options is gone so I cant use that combination anymore so I cant connect to my network anymore
Can anyone help me
thanks
noahvt
Try to enable data roaming. Previously there was also option for "national data roaming", it is not ported yet to cm11.

[Q] Unable to connect to Vodafone 3G (C5302)

Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
soumit.c said:
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
Click to expand...
Click to collapse
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Plum Crazy said:
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Click to expand...
Click to collapse
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
soumit.c said:
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
Click to expand...
Click to collapse
Good to see that you've sorted out the problem!

Android 5.1.1. Update Disables Mobile Data (D5803)

Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
el_sur said:
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Click to expand...
Click to collapse
Yes I am having the exact same problem since updating to 5.1.1. As the other reply says turning airplane mode off then on is the quickest way to get connectivity back (swipe down twice from the top for quick access). This is terribly frustrating though, it only lasts for a few minutes. I can't believe they pushed the update with this issue!
jolindbe said:
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
Click to expand...
Click to collapse
My phone had this issue after the over the air update. I reset the phone to factory, wiped all data. Two days on, now, and no more problems with this.
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Funkmonk said:
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Click to expand...
Click to collapse
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
jolindbe said:
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
Click to expand...
Click to collapse
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
i'm having the same problem and didn't work for my the ipv4. still loosing data, i have to reboot the phone
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Same problem here although I'm on ipv4 [emoji34]
Sent from my Z3 Compact
I thınk you shouldnt buy operator phones. Buy ınternatıonal models next tıme
Mine isn't an operator model, I'm using Straight Talk and also have the issue. It made my phone useless....I almost never have data
This worked for me
This worked on my Doogee Valencia2 Y100Pro
Install and Open app "Hidden Android Settings" (by 0Alex)
Select choose and open "RadioInfo"
Move to Last option "TOGGLE DNS CHECK"
mine read "0.0.0.0 not allowed"
press the "TOGGLE DNS CHECK" so that it displays "0.0.0.0 Allowed"
That's it - my mobile data worked, I hope it works for yo
Aenyee said:
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Click to expand...
Click to collapse
1. Change "APN Protocol" to IPv4
2. Change "APN Type" to: "default,supl" only
3. Change "APN" to "internet"
4. Save.
Best, Martin.
elvakin said:
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
Click to expand...
Click to collapse
this is a bug on 5.1.1 sony need to fix it
Any news with this issue?
No problem here with LTE on the CM 12.1 Cyanogenmod flavor of 5.1.1 on T-mobile (that I've noticed at least). But I think CM 12.1 may handle the APN settings differently (mine is set to T-Mobile LTE ipV4) from the stock ROM or it could be something Sony messed up from the AOSP code. I'm NOT suggesting anyone try a CM ROM as a solution as there are lots of downsides to unlocking your phone and flashing any non-stock ROM. But the problem does seem to be specific to the Sony ROM and not 5.1.1 in general.
I also have this problem after the update to 5.1.1 in the Netherlands. The first problem was that the update changed some mobile data settings, so I downloaded the settings from my provider. Unfortunately those settings were also incorrect as I had to manually remove the APN's Proxy and Port (they were set, be needed to be 'not set'/empty). This improved the connection a bit, but it still looses the mobile data at certain places (where the coverage is good). Did a factory reset as the Sony helpdesk suggested. For a few days this seemed to help, but again the same issue came up. The suggested solution mentioned in this thread did not work as those settings are already applied.
I have a profider (Telfort) which uses another provider's network (KPN's). So after the update I also see a annoying R in the signal icon, where in the previous version it always showed H+, H, 3G.
Does anyone know if this is resolved in the new update?
After the last update and a new reconfiguracion on the APN now work correct for me.
bracima said:
After the last update and a new reconfiguracion on the APN now work correct for me.
Click to expand...
Click to collapse
And which version are you on? 23.4.A.1.200 or 23.4.A.1.232?

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