i dropped my note 5 yesterday it was not a hard one. I dropped it from a table and since then left side of the screen is turning purple black, it is spreading and getting larger with time im attaching the pictures. samsung is asking for 150$ to replace the screen and they are also saying that there might be a chance 1% that the phone might turn out to be dead while servicing. its been 1month only since i bought it and about warranty nope as i bought it from abroad and samsung in my country doesnt accept international warranty. what should i do?
time to change the screen...
There would be no warranty anyways as you dropped it..
Sent from my C6603 using XDA Free mobile app
Mine had ink on screen same as yours, it didn't drop (dont know how the ink got on the screen in the first place) and Samsung replaced it for free.
okolobaccess said:
Mine had ink on screen same as yours, it didn't drop (dont know how the ink got on the screen in the first place) and Samsung replaced it for free.
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Same situation I had also, AT&t wanted to charge me a insurance claim. Called samsung and they took care of it for free!!
Related
Hi there.
Brand new i9000.. first smartphone in my life.. and also the first one I broke in my life. Pretty ****ing annoying.
Everything still works, even typing, just the screen is smashed into a 1000 pieces. Dropped it out of my pocket on a concrete floor when I took my pants of. Lesson: Never take your pants off!
This is how it looks:
/edit: ****! I am not allowed to post photo's?
Found this (Dutch, but that's where I am from) webshop, selling a new screen:
/edit: ****, I am not allowed to post URL's!
It's called: "Samsung i9000 Galaxy S Display module compleet incl. touchscreen" Looks like this:
/edit: ****! I am not allowed to post photo's?
Is it the right screen? And if yes, can I install it myself? The thing is, just the outside is broken.. do I need this set? And where can I find a manual?
Thanks!
http://forum.xda-developers.com/showthread.php?t=745262
Wouldnt warranty cover the damage?
Sent from my GT-I9000 using XDA App
No, I dropped it
Luukvd said:
No, I dropped it
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Any replica screens that do not come from samsung, will not be super AMOLED.. As this is one of the biggest things with the SGS I'd pay the extra and get it done at a reputed samsung repair centre!! Dunno where in holland you are but they have plenty of repair centres, had to visit one in Harleem myself the other day.... ANY Repairs carried out by you will void the warranty... Also is there no way you could just add accidental damage to your cover!!!... wait a couple of days then make a claim!!
I can't claim it anywhere.
So, I wanne put a Super AMOLED screen in myself. Anybody any idea where I can get a screen from? I can't post links here, pretty annoying.
Guy on Ebay sells them:
"yes, it is genuine LCD + touch screen with 4 inch Super AMOLED screen for samsung i9000"
Luukvd said:
Guy on Ebay sells them:
"yes, it is genuine LCD + touch screen with 4 inch Super AMOLED screen for samsung i9000"
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Contact him ask him what the part number is!! call samsung and check it with them! It could be all good, most of the times is!... but there are alot of con-artists on ebay so for the matter of a phone call to check the authenticity.... I'd say it's worth it! also check with samsung if they sell the spares themselves or they will give you the name of an authorized stockist of their spares!! Worth checking out their prices!
Good luck!
Hi iam from india even my brand new i9000diplay was smashed i replcaed it from samsung sevice they charged me rs 8500 ie 180$
Sent from my GT-I9000 using XDA App
Last friday, my phone started to have a pink tint near the bottom of the screen. Since then, this pink has spread across half the screen. I still have about 1 month on my manufacturers warranty, however, a few months ago i replaced my screen with an OEM one i found on ebay.
I did a bit of research and i found out AMOLED screens at one point had a pink screen defect on certain phones.
Has anyone encountered this problem?
Would you guys risk sending it into the repair depot for repairs? The customer representative told me if my phone is physical/water damage free, they will repair it under samsung's manufacturer warranty.
I don't want to lose 25 shipping it there and another 25 for the phone assessment only to find that it isnt covered...
Any ideas?
Dont worry friend...just send it to service center and they will replace it.Dont dealy,you cannot solve this problem by your own.
100% chances are that samsung will replace it.My friend also had such issue and samsung replace it and handed the phone in 3 days.In our country,you have to walk to service center to obtain warrenty.No shippibg here
Sent from my GT-I9000 using XDA App
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
sleeplessfreek said:
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
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if u changed the screen then how come ull get any replacement,i doubt it...go to a sammy center an replace the screen..u cant repair the pink or watever the screen as got...gudluk
the first screen needed replacement due to a crack. i knew samsung wouldnt cover the cracked screen so i replaced it myself. however, this time the OEM screen now has a tint of pink
Manually walk to a Samsung center and ask then that can this he repaired under warranty? If they say no ask them what cost they will take to repair it and if the cost ain't high go for it get a new screen ! Don't think a lot in such matters Coz at last u will have to get it repaired by some means! Hope I helped!
Sent from my sgs
kernel: galaxian
Rom: jetpack
sleeplessfreek said:
my main concern is i replaced the screen on the phone once before (i did this myself using an OEM screen i ordered from ebay).
does doing this void the warranty...???
ive heard some depots charge at least $175 for the screen replacement...
Click to expand...
Click to collapse
It will be good idea to walk manually to samsung service center.Dont tell them that in past u replaced the screen and also dont act like technical expert with them.Just behave as noob and i think you will have success
Sent from my GT-I9000 using XDA App
hahah behave like a noob and you shall recieve hahah
Sadly,i dont have a samsung repair center within walking distance. For me its actually 13 hour drive <- way.
The repair center requires me to send via purolator to their facility then pay them a 25 dollar inspection fee. They do no have walk in service.
This is why i wanted to ask for everyone's opinion before i invest another 50 dollars into something that has already failed me twice...
Does anyone know what I can do to fix it?...my screen is only showing colour lines with black lines in between on the top half of the screen only, thanks.
Edit: I am 99% pretty sure the LCD is cracked.
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
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I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
SealsNavie said:
I have been to a few repair shops around my area, I got quotes for £180, £150 and £100.
One guy said it has to be opened internally and replaced.
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Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
LordManhattan said:
Ouch.. I have also cracked my screen (just the glass though). What are you going to do? Fix it? Trash it?
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I am going to get it fixed, I need to delete my personal data before handing it in...I am trying to use Screencast but I need to enable 'USB debugging' from setting menu, I can't do this as I can't now see anything on my screen.
If anyone can assist with the folling thread then please do:
http://forum.xda-developers.com/showthread.php?t=2401472
LordManhattan said:
It'll cost you a fair amount of £ to fix that. You'll have to replace the display and the glass (since it's zero gap, and therefore they're in one piece).
See if there are any service centers near you and get a quote from them, but it'll be expensive. It'll almost be cheaper to just buy a new device (on contract, that is)
Sent from my GT-N7000 using Tapatalk 4
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Click to collapse
Happened to me, Samsung replaced it, they took FIVE MONTHS to do it but they did (After almost entering with a process against the company). They said it costs R$700 to fix it here, but the phone alone (new) on the stores is about R$850.
Well, five months of wait, i won't buy a Samsung phone again, and the screen they placed looks **** (It its REALLY over-saturated, and darker colours look so **** that you can't imagine.)
Have you enabled this?
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
SealsNavie said:
I managed to get my phone fixed, it cost me £160...I have my old screen unit if anyone requires it?
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Send it to me if you dont mind
i have a problem on my screen but it is not cracked tho my phone screen just keep been pressing/touch even if me not touching/pressing it...lol
is like the phone got possess by a ghost, i have bring the phone to couple of number exorcism ritual but have to luck..lol
Hi Guys
Yesterday I took my phone out of my pocket and immediately realised it had 4 or 5 thin cracks emanating from the left, roughly where the charging flap is.
This is a MASSIVE headache. The phone was perfectly fine one moment as I recorded a video with it... I then put it in my pocket and when I removed it 30 mins later it had broken. I did not drop, bang, bash, knock nothing it. I paid cash for my phone so I have guarded it with my life. I never had anything else in the pocket with it and it was loose fitting shorts.
Now normally this would not be the end of the world, but I am on holiday in South Africa. I live in the UK so warranty repairs I assume would have to happen there. I have Amex insurance on it, usually they are very good, but if they send me a new phone I would likely be liable for a huge chunk, as in 40% of the value, import duty.
If they make a cash value payment to me I can buy the phone here, but then if it breaks in the UK the service centre there won't touch it.
I honestly feel really angry about this. I sold my iphone 5 in September and bought this phone, knowing full well that perhaps the biggest price I would pay would be the drop in after sales care. I would have been able to live with the crack until I get back to the UK, but like I said my phone is totally unusable.
Oh yes and I am only going back in May!! That is 5 more months so I can't be without a phone for half a year...
Has this happened to anybody? My circumstances are pretty unique, but can anybody offer any advice at all? surely people's phones break while on holiday, Sony can't just turn their back on me?
Thanks,
Johann
I think it's a unique case but just to be sure can you post some pictures?
eclyptos said:
I think it's a unique case but just to be sure can you post some pictures?
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Ok my only camera is my phone, but I will borrow my mum's phone tomorrow and take some pictures in the light. I have heard about spontaneous cracks with the Z ultra but not really Z1... I would be keen to know if anybody else discovered cracks...
Hi I didn't end up taking a photo but thought I would post an update.
I called Sony Mobile South Africa and they will NOT do a warranty repair here as the phone was bought in the UK (Why did I leave Apple??) however if I want to I can have them fix the screen for me for R4000 which is £236!! Plus the phone would have to be couriered to Johannesburg about 1600km away from Cape Town...and couriered back at my expense....
I then contacted Sony Mobile UK and a warranty repair can only happen if I courier the phone to the UK and pay for the courier back to SA. One of the major risks in this would be potentially being slammed with an import duty on the phone of 40% which would be about £240... even though I do not live here and will be taking the phone with me back to the UK in May...
In the end I had to courier it to London at £40 today my partner will now collect the phone and send it to my insurance company who will then either fix it or replace it.... my partner will then send the phone back to me at approximately £70.
Why am I telling you all this? Basically, don't let your phone break when you are on holiday... especially if you are on a long holiday like me, 5 months...
Sony's aftersales care is PATHETIC compared to Apple... I keep on asking myself, why did I do this? I knew it at the time and it was perhaps the single biggest thing putting me off leaving Apple... little did I know my phone would break just 3 months after getting it...and that a cracked screen in Xperialand means UNUSABLE screen... unlike my apple phone that had cracks in the screen for many moons before I bothered to fix it.
eclyptos said:
I think it's a unique case but just to be sure can you post some pictures?
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It's not exactly a unique case. See here:
http://talk.sonymobile.com/t5/Xperi...a-self-cracking-screen-like-the-Z/td-p/401577
re
I have this issue as well, sent mine in today.. Not a single case, same issue as the Z...
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
thenetvines said:
Hey guys, so out of nowhere my Note 5 had a patch of ink on the screen that grew overnight, and now the entire screen is black, but the phone works normally it seems. My warranty is still good, so I need to send it to Samsung, but I worry that they notice I rooted it. Wat do?
Can I unroot blindfolded?
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I'm pretty sure there are 2 kinds of warranty, software and hardware, just tell them you need a new screen and that's it, i might be wrong so search for the software and hardware warranty thing
This is why you shouldn't buy Samsung phones. I was overseas when this happened to me, and because I didn't buy it there - they said no..
Just replace the screen yourself. Samsung support is among the worst for warranties.