I am currently on 6.0.1 build MOB30G stock. At times the power and volume button don't respond. no matter how hard you press them. If the screen is locked, the only way to turn on the screen is to get a call or attach the charger or simply press the power key for 10 seconds+ and the phone restarts. Rest of the time the buttons seem to work properly. Judging its more of a software problem than a hardware one , I have done a factory reset on the phone.. but the problem has reoccurred. I believe a recent ota update may have caused it.
Any one else facing the same issue?
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This is the second Sprint Touch Diamond I've had with this problem, and I'm wondering if anyone else is experiencing it. I boot the phone fresh, then when it's done turn off the display with the power button. When I press the power button again, it turns on, and then the buttons stop working. The device is fully usable other than no buttons, including power, work. The display also stays on, and will not turn off after the normal period of time. I also noticed if I hold the power button, the pop-up for a soft reset will come up, but choosing yes does not actually soft reset it.
Has anyone else had this problem and fixed it without bringing it in?
Thanks!
my Diamond don't boot after rom update and hard reset. update goes to 100% and no problem but now when i turn on i only see the splash scree that say's "Touch Diamond". Can i solve this?
To enter triggered bootloader mode, you need to take the back off of your phone so you can access the reset hole. Then, you need to simultaneously press the power button, volume down (-) button, and the arrow button (<--) while at the same time, pressing your stylus into the reset hole. I know it sounds nearly impossible, but I am able to do it using two hands for the buttons, and pressing the stylus into the phone with my stomach. Sounds crazy, but it's pretty easy once you've done it a couple of time.
Or get another person to help you with the button pushing..
It's Solved
I have some problem
Can i solve this?
It's Solved
I tried to bootloader mode, recording about 10 different times, Rome and finally came out
I've been using CM9 on the touchpad for a long time without any problem. but recently, whenever I tried to reboot the pad by pushing the power bottom, instead of showing the power menu, I got the volume up menu. I can still use the power button to turn on/off the screen. So, it seems the hardware is still OK. I already updated to the latest nightly, still the same problem. Anyone knows what's going on and how to fix it? At least, is there another way to reboot the pad?
Thanks,
I've had my phone almost a week now. Last night the screen stopped turning on. I can hear notifications telling me the phone is on, just not the screen. I did a google search and saw similar problems on the N4 and N5. I have tried there methods now over 100 times and still no success. I am holding POWER + VOLUME-DOWN for 15-20 seconds then plugging in USB port but this in a number of variations is not working. Is anyone else having this problem and do you know of a fix for this?
Phone is not rooted if that helps.
Make sure you still have battery (plug it into the wall) then hold down volume up+volume down+power until you get into the bootloader.. From there you can flash factory images or try going into recovery (use volume up to scroll to recovery mode) and do a factory reset. Once in recovery you will need to hold down the power button and tap the volume up button once to bring up the menu for factory reset.
tried that, no luck since the screen doesnt turn on. any other ideas?
you got a sod(sleep of death). the only way around this is to press the power button for 20-25 seconds straight, then reboot. or, there a possibility that your screen stopped working.
Have you tried plugging it into the computer and giving it adb commands to boot into BL?
I wonder if this is an issue with Android in general on rare occasions since KitKat. I had this problem too on my LG G2
yeah, i tried all of these methods and gave up. at&t gave me a new one since i was under 14 days. the lady said they had a whole batch of n6 they had to ship back because of problems and that the newest batch "should" be problem free.
My rooted Sony Xperia Z1S has recently picked up a new quirk. It seems to be random when it happens, but the volume buttons and power button suddenly will refuse to respond. The rest of the device is fine, it's not frozen or anything, it simply acts as if I'm not pressing those buttons at all.
Further more, the buttons apparently are fine..? I say this because when pressing and holding power and volume up, the device performs a hard reset. So, THIS it registers. After a reset, it's fine until the next time it decides to act up.
I can have workarounds to this, considering it's rooted, but I'm mainly curious as to why it's doing this, and if there's a way to actually fix this. It uses the stock rom on 4.3.