Ive had a bricked g4 sitting around for 3 months now . Hoping we have a updated tool LG up or like LG up that addresses the Unknown model issue that's cause by being bricked while on a Rom and not stick.
I fought tooth and nail over this months ago and no one had a fix for those that Show the Unknown model deetected .
Another words LG UP tool don't work in that scenario for unbricking.
Sent from my SM-J700T1 using XDA-Developers mobile app
If LGup can't fix it, nothing can. Call LG and try warranty replacement as last option.
Sent from my LG-H811 using Tapatalk
I did this today I am the second owner and not original even though the device is under warranty for 3 more months. I provided no proof of purchase in the package sent as a second owner I i woudont have this so my only thought is do they realize 3rd party owners may not have proof of purchases .I told the lady who set up the replacement she didn't say much .Youd think regardless of owner they check the imei.. and see has warranty owner ship kinda sorta shouldnt..play a part in warranty repair .I signed a waiver form about it in the email Hope all goes well.
Sent from my SM-J700T1 using XDA-Developers mobile app
Related
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
bump....
Hope I wasn't a Idiot to buy a bricked VIVID ??
I don't think any solution has been found so far. If you hadn't already known, our vivid section is really small with not a ton of development going on. The people that couldn't follow directions were sort of left in the dust, and I don't know of anyone working on a fix for the bricks.
Sent from my HTC PH39100 using xda premium
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
How "bricked" is it? Will it power on? Get to HBOOT?
timbrendelaz said:
How "bricked" is it? Will it power on? Get to HBOOT?
Click to expand...
Click to collapse
I assume he's talking about the worst kind we've seen. Like the noob who pissed off PG and made him leave.
Sent from my HTC PH39100 using xda premium
If it powers on and you are able to go to HBoot it can be saved.
Sent from my HTC PH39100 using xda premium
If you can get into Qualcomm dload mode, you should still have a shot at fixing it. If it literally can't get into dload mode, does not boot into fastboot, or any other possible method of pushing files to the phone, then yes, it is bricked. You will have to find a way to use JTAG or send it to an HTC service center.
Thank you all !!!!! hoping for RIFF box to work
I started a similar thread.....I also have a bricked Vivid.....I have been able to get mine to be recognized by QPST on com6 in phone download mode.....the question is, what do I do now? QPST seems to be pretty straight forward, but I have no idea where to find the necessary files to flash the phone. Any ideas?
Sent from my SAMSUNG-SGH-I727 using xda premium
..
I haven't been able to find any .hex files for our device. Tried opening the various .img files extracted from the PH39IMG.zip in a hex editor and saving them as .hex files but QPST returns an error. I don't have any experience in hex editing, but I know I can't brick the phone any worse. My g/f has went back to an HTC Inspire so I am going to keep this hope alive as a side project.
Sent from my SAMSUNG-SGH-I727 using xda premium
Whether this guy who bricked his phone was a NOOB, isnt really an issue now is it? Nor if he is one of the ones whom ticked off PG.. I bricked my Vivid, and 1) I'm not a NOOB. 2) I followed Directions to the letter ... did everything right and it still bricked.. but i had insurance through BestBuy , sent it in and got a new phone 2 days later.. re-tried the same steps i did before which bricked my phone, and it went through without a hitch... We arent here to judge people nor start up another thread which can potentially lead to another mass exodus from XDA
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Haha. Sucks for the guy who let it go so cheap. Lol
Sent from my HTC PH39100 using XDA
djelement1 said:
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Hi I seen your problem to me step and follow these steps to get here http://forum.xda-developers.com/showpost.php?p=20807914&postcount=2 download from here http://www.filefactory.com/f/002b74e0f4775869/ version for AT & T is this RUU_HOLIDAY_ICS_35_S_CINGULAR_3.26.502.52 install it from your computer and running.
Forgive my English.
djelement1 said:
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Click to expand...
Click to collapse
did you send the phone to them? did you got it back? did you had to pay anything?
slapshot30 said:
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
Click to expand...
Click to collapse
JEANRIVERA said:
did you send the phone to them? did you got it back? did you had to pay anything?
Click to expand...
Click to collapse
yeah i've sent them many phones, a couple of hd2, touch pro, touch pro2
can't remember what else but yeah if ur not original owner from a store they go by production date of the phone, i've been lucky that i always got them fixed for free, only once they said that said that the damage to my screen was due to physical damage and didn't fix it, and they charged me $40 (they call it a triage fee) other than that, i had to pay to ship it to them but it's worth the $5 using usps priority mail, they ship back at their cost with a nice box and HTC lint free cloth lol
You need the H-BOOT
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
If you need the H-BOOT let me know i,ll give you a copy once you have it leave it as is just put the zip file (PH39IMG.ZIP) to the root of the sd card hold down vol button and power at the same time once you see it boot let go and the phone will do the rest it will unbrick it for sure.
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
lee yun khong said:
Honestly, i do believe most of us do not having this problem if on ics or gb stock rom.
Do you check with samsung service centre what they did to repaired or solve your problem?
Did samsung change any hardware? Or either update your software only?
If samsung only update your software, it might be hardware problem. In other way, if samsung did change your hardware only, it might related to kernel/rom problem.
If samsung did both. Just go there again and request new handset.
Keep all the repair receipt as record. If samsung refuse to replace new handset when problem still exist. You might need all this record as proof for complaining to consumer body.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Samsung did not repair or replace anything on my Galaxy Note.
ATT replaced my phone with their refurbish one all three times.
I might send it to Samsung next time I have this problem.......
thank you
if its random reboots, its worth trying a different battery
lol there is something you are doing that is wrong. That or the shop you go to has given you the same phone unfixed back.
eliminate if its an app issue by unstakking the app you are installing.
update your phone throught Kies. etc etc etc
The problem with getting a replacement is that it will be a refurb. probably with a load of problems the same as yours that don't show in a quick test. If a load of pple hand phones back wigh this they probably just turn them round.
I may be just cynical...
from the man hiding in your attic....
maybe Note 1 is bad luck? How about a Note 2 subsidized for a little extra? A nexus 4? s3? HTC One X+? LG Optimus G?
i'm sorry about your phone rebooting. best of luck and happy holidays!
Never experienced any sich thing on my note since feb 2012. On stock 4.0.4 lr8
Sent from my GT-N7000 using xda app-developers app
i have used my galnote about 7 or 8 month right now, and i have been flash so many rom or kernel, but i never meet ur problem mate, i'm sorry to hear that, hopefully ur note can get the replace one, the new one, not the refurb one.. happy holiday, and marry christmas
so i switched my phone off to get out the SD card but it won't switch on again....not in recovery mood...not i download mood...nothing its just black screen !
i tried several things like 1)removing the battery and waiting for several hours and pluging the battery again
2)charging the mobile (the mobile got hot from the back though as if it was charging)
3)connecting it to a laptop
when i lost hope and was just about to go to Samsung one of my friends whose brother is a mobile expert and a developer told me to give the mobile to him and he can fix it for me so i gave it to him but before i do i dropped my mobile into a bag filled with acetone.....he said that it is not a problem he can clean it for me and find out why its not working he kept working on it for 2 days but no results...he just cleaned it from the aceton (he said he knew because the camera was white but now it's normal) and he tried opening it but he couldn't catch the problem ! so i am planning to go to the insurance company but i am scared that they will refuse to help me because 1)the phone was opened from the inside 2)i used it wrongfully which caused the dis-function 3)it was a rooted phone
i know i talked alot but i would really appreciate it if someone told me if i can just fix it myself or do i really have to go and is it a good possiblity that they will refuse to fix it for me and if they did what should i do ?
i know the problem is complicated but can someone please help me or tell what to expect at the warranty center
You have to pay almost half of the amount you paid to bought it to get it repaired at warranty centre
Sent from my GT-N7000 using Tapatalk 2
Try jig or jtag
Sent from my GT-N7000 using xda premium
Why did you have a bag of acetone laying around? :thumbdown:
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
warranty is void . You cant take it to insurance company it'll be turned down instantly . Its probably a dead board . Or something shorted.
I bought an HTC One used. Everything seemed fine with it until I tested it against my friend's HTC one. I noticed the bottom speaker on mine distorts/buzzes above a certain volume and during certain frequencies (usually bass). I'm not sure if it is blown it or somehow loose in the casings. I would like to send it in to HTC if I can but I don't know if they will even work with me since I am the second owner. Anyone else been in this situation?
kuhla said:
I bought an HTC One used. Everything seemed fine with it until I tested it against my friend's HTC one. I noticed the bottom speaker on mine distorts/buzzes above a certain volume and during certain frequencies (usually bass). I'm not sure if it is blown it or somehow loose in the casings. I would like to send it in to HTC if I can but I don't know if they will even work with me since I am the second owner. Anyone else been in this situation?
Click to expand...
Click to collapse
hi,
since your device should still have warranty on it of course they will work with you. warranty is based on the device and not on the customer who bought it. hope i could help.
Robert
I would say no since you bought it 2nd hand
From my One while peeking in your window
HTC warranty repair don't ask questions about whether it was you who bought it or not. They only care about what's wrong and how to fix it.
I sent my ONE for repair with S-off and an unlocked BL as a converted GPE. They gave a quote since it had physical damage and sent me a new one.
Sent from my HTC One using XDA Premium 4 mobile app
CheesyNutz said:
I would say no since you bought it 2nd hand
From my One while peeking in your window
Click to expand...
Click to collapse
@CheesyNutz
hi, i wonder why you believe that second hand buyers have no warranty on their devices, can you please explain that to me (us)? For example, you buy a brandnew car, with 5 years of warranty, sell it after two months....now the one, who bought your car, has no more warranty?
As i said before, warranty is based on the device, not on the customer who first bought it. Ok, i am in Germany, but warranty is handled the same way around the world, just not the same warranty time, but should at least be six months, also in US.
Robert
Tachi91 said:
HTC warranty repair don't ask questions about whether it was you who bought it or not. They only care about what's wrong and how to fix it.
I sent my ONE for repair with S-off and an unlocked BL as a converted GPE. They gave a quote since it had physical damage and sent me a new one.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
How do you contact HTC Support?
SaHiLzZ said:
How do you contact HTC Support?
Click to expand...
Click to collapse
Call their customer service. Get the number from their website.
Most polite , educated and fast pickup I've ever had the pleasure to deal with.
Compared to other companies where I've stayed waiting for an hour before either the call dropped got transferred or I just got pissed and hung up.
Sent from my HTC One using XDA Premium 4 mobile app
HTC warranty will have some limitations. As long as it is still in warranty (not a single ONE should be out of warranty yet) they will not worry about it just don't tell them you bought it second hand. Now if the phone was out of warranty by date, then they would ask for a proof of purchase and that is where you will would run into no warranty
Tachi91 said:
HTC warranty repair don't ask questions about whether it was you who bought it or not. They only care about what's wrong and how to fix it.
I sent my ONE for repair with S-off and an unlocked BL as a converted GPE. They gave a quote since it had physical damage and sent me a new one.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just wanted to give and update on this. I followed your advice Tachi91 and rolled the dice on sending it in, S-OFF, second owner, custom ROM on the phone.
When I called them (number from the website) they didn't ask if I was the second owner but they did ask for the serial number which must have told them that the name did not match up. They didn't seem to care.
Sent it in. They decided it could not be fixed, I paid repair fee and received back a brand new phone.
Between the repair fee and the cost I spent on the actual phone, I got a brand new-from-the-factory HTC One for $130 less than full retail from t-mobile.
Good deal and very satisfied with how HTC handled it all.
Thanks Tachi91.
I own a LG g4 that' worked after i got it but became bricked after my owner ship by me by mistake ...or if you wanna call it lack of reading. I bought it from a co-worker who left state .
Has..3 months left on factory warranty
I know lg asks or tried to ask for proof of purchase but I don't have it I'm just a legit 3rd party owner .
You would suspect that warranty is warranty no matter who was first owner as long as its within 15 months of the device build date which was june-2015 so that puts me at Sept -2016.
Called today told them I'm second owner have no means to get a receipt but its covered so they email ra number and label I sent it out signed my name stating authorize to repair etc etc .
Anyone been in in this scenario should all go well?? as far as them not just returning it back cause of no proofs.
No water damage no cracks just error 1003. I oem re locked it while rooted and lost twrp lost O.S lost it all besides download mode and LG up can't fix it due to Device model unknown
Any thoughts on how it will pan out?
Sent from my SM-J700T1 using XDA-Developers mobile app
androidddaaron said:
I own a LG g4 that' worked after i got it but became bricked after my owner ship by me by mistake ...or if you wanna call it lack of reading. I bought it from a co-worker who left state .
Has..3 months left on factory warranty
I know lg asks or tried to ask for proof of purchase but I don't have it I'm just a legit 3rd party owner .
You would suspect that warranty is warranty no matter who was first owner as long as its within 15 months of the device build date which was june-2015 so that puts me at Sept -2016.
Called today told them I'm second owner have no means to get a receipt but its covered so they email ra number and label I sent it out signed my name stating authorize to repair etc etc .
Anyone been in in this scenario should all go well?? as far as them not just returning it back cause of no proofs.
No water damage no cracks just error 1003. I oem re locked it while rooted and lost twrp lost O.S lost it all besides download mode and LG up can't fix it due to Device model unknown
Any thoughts on how it will pan out?
Sent from my SM-J700T1 using XDA-Developers mobile app
Click to expand...
Click to collapse
did they asked for recepit>? i think you shouldnt have mentioned it... but since my friend got one used i talk to LG agent and said it doesnt matter if you are not first owner... that it will still be covered i saved that chat conversation.. for my friend just in case.. but since you already shipped, i think it will be okey.. only if bootloop issue i guess, and it wanst your fault that phone got damaged... keep us informed about it..