Restore from HTC Backup "stuck" - One (M7) Q&A, Help & Troubleshooting

I got my HTC One M7 Dual SIM (t802w) phone back from service. Before I passed to the service I wiped my phone with factory recovery menu. I would like to restore my phone status from HTC Backup as it was before sent to service. Basically looks right (SMS, WIFI, calls restored) but when "restoring application" (or similar because I am using in Hungarian language) seems that goes into a loop saying "58 of 64" and start over and over again. At the same time application installation in progress. When application installation itself was ended the "restoring application" loop still happens. I go to the Google Play and there was around nine more update. I updated all. Then got still updates even Google Play says there is no upgrades, for example fot HTC Backup application itself. The mentioned loop still displaying "58 of 64" and start from "1 of 64". When upgraded HTC Backup the loop disappeared but restoring process is finished (or canceled). Then I am not able to run manually restoring process because the system says that my already restored. That means I lost (or was not able to restore) a lot of settings for applications. My widgets settings and my homepage setup gone (or was not able to restore).
Is there any known reason for this? Any process to solve this loop and able to restore my phone? It is very frustrating that I have backup and I cannot use therefore I need to setup all my application again.
I am using the latest stock HTC firmware and my device is not rooted. I found some topic similar to this but those are because there was some version or firmware changing. I am not like that I would like to restore exactly to the same firmware as it was.

Related

Recovery Mode

I have two Verizon Motorola Droid A855's that I want to turn into iPod Touch alternatives since I already own them. The phones will not have an active phone plan, so no 3G, I'll be using Wi-Fi only. This has worked fine, I am able to setup a Google account, install apps, etc. One is working great, the other is giving me fits. I have several problems with it. At this point both phones are running FRK76 (2.2.3). The one that works right updated itself OTA. The other one was at 2.2 and wouldn't update itself to 2.2.3, so I tried doing it via recovery mode and this is where my adventure started.
PROBLEM #1: Can't enter original recovery mode.
I can get into the original recovery mode normally on one of the phones, the other will not show the menu. I use Power+X buttons, the exclamation point graphic shows up, I press VolumeUp+Camera buttons and nothing happens. Works fine on the other one. I've tried the other key combos that are meant for other Droids just in case, nothing happens. I have verified the buttons work. I've also read that if I SBF back to some original rom (I've tried ESD20, FRG83G and FRK76 that I got from Peter Alfonso's site) that it will restore the original recovery mode. It has not helped. No matter what I've tried so far VolumeUp+Camera will not bring up the original recovery menu. I've been searching, and searching and nothing seems to work.
PROBLEM #2: Is there a way to activate the phone after SBF without having a Verizon phone plan?
I was able to root the phone using SuperOneClick, install Droid 2 Bootstraper, and ROM Manager. I used ROM Manager to Flash ClockworkMod Recovery 2.5.0.1 and then pressed Reboot into Recovery in ROM Manager and upon reboot I can get to a recovery menu.
That all being said, I've yet to install a ROM from within recovery that makes the phone work correctly. So, I moved on to doing SBF and ran into other problems. After any SBF install I now get a dark grey triangle in the status bar. I'm pretty sure this means I'm in roaming mode becasue I need to activate the phone using *228 option 1. The problem is that I do not have an active plan for this phone anymore so it won't activate, it asks me to enter the 10 digit phone # of the phone. I tried putting in 123-123-1234 and obviously that doesn't work, it starts to send me to customer service. At this point I just hang up.
PROBLEM #3: SBF'ed phone won't update stock apps.
After I did an SBF on the problem phone and setup a Google account on it, I then used the old Market to install any simple app. Once that is done Market updates itself to Play Store. I enter Play Store and it should show me all a list of the stock apps under the INSTALLED screen plus any available updates to the stock apps, like Facebook, Twitter, Maps, Play Music. Overnight these apps did finally show up under the ALL screen of Play Store, but they just say "Installed" and when I click on one there is no Update button, only open. None of the stock apps show up under INSTALLED. The phone thinks the newest versions of these apps is already installed, but they aren't. I am not sure what to do about this. I would like to be able to update to the newest stock apps (well, most of them). I keep reusing the same Google account on this problem phone, so maybe setting up a new account might work?
This was a long post, it seems around here shorter posts get answered but then people always ask for more info. So, I just gave the info upfront. Hope there is some help or suggestions out there. Thanks!
Problem #2 is a non-issue. You said it will not be active on a line, so there is absolutely no need to do a *228 on the phone. In fact, you will get better battery life if you turn off the cellular radio putting it into airplane mode. Wi-fi will still work if you turn it on after it's in airplane mode.

Anyone have a stock Nandroid backup for a recent One on Three (UK)?

As the title says..
CM or TWRP format would be good, but I'll try anything!
Unfortunately, being a dickhead, I've managed to screw my setup before I took a full Nandroid backup.
I'm not quite sure what happened, but Google Account Manager & Play Store refuse to work (with an "unfortunately xxx stopped working" message) so I can't use anything requiring a Google account.
I've searched the threads here, but haven't been able to come up with anything suitable.
I've managed to find a backup for the older ROM, ( M7 CWM Nandroid Backup / CID H3G__001 / 1.28.771.x (Three UK - Thanks to shrubz) ) which loads fine, but the touchscreen fails to work.
Any help much appreciated.
Or any way to get the screen working with the backup I have??
I am a sad bunny.

[Q] Sprint M7--Stuck on HTC logo after Sense 6 update

Greetings.
I recently attempted to install Sprint's OTA update for the stock ROM on my phone. However, I had TWRP installed, so the update could not complete. I installed the stock recovery, but the update failed, stating that it could not find one of the .apk files. After that, the phone boots to the lock screen, but displays nothing but a green HTC logo on a white screen when I try to unlock the phone, repeatedly displaying "Unfortunately, Qualcomm Enhanced Location Services has stopped." After about 2 minutes on this screen, the phone reboots, with no user input.
I have no usable Nandroid backup (lost the password), and don't know what to do to make my phone usable again.
Any help you can provide would be greatly appreciated.
P.S. One other peculiarity I noticed, when researching my issue, is that "fastboot getvar version-main" does not return a value. This doesn't seem normal to me. Could something have gone wrong with a firmware update as part of the OTA?
FlynnLives said:
Greetings.
I recently attempted to install Sprint's OTA update for the stock ROM on my phone. However, I had TWRP installed, so the update could not complete. I installed the stock recovery, but the update failed, stating that it could not find one of the .apk files. After that, the phone boots to the lock screen, but displays nothing but a green HTC logo on a white screen when I try to unlock the phone, repeatedly displaying "Unfortunately, Qualcomm Enhanced Location Services has stopped." After about 2 minutes on this screen, the phone reboots, with no user input.
I have no usable Nandroid backup (lost the password), and don't know what to do to make my phone usable again.
Any help you can provide would be greatly appreciated.
P.S. One other peculiarity I noticed, when researching my issue, is that "fastboot getvar version-main" does not return a value. This doesn't seem normal to me. Could something have gone wrong with a firmware update as part of the OTA?
Click to expand...
Click to collapse
I'd say download a custom rom for temporary use like cm or pa and find the stock sense 6 rom for your phone and flash when you find it.
sent from a stock AT&T Galaxy S III LTE
Jakeuten said:
I'd say download a custom rom for temporary use like cm or pa and find the stock sense 6 rom for your phone and flash when you find it.
sent from a stock AT&T Galaxy S III LTE
Click to expand...
Click to collapse
I just downloaded and installed CyanogenMod, but now the baseband version and IMEI are both "unknown", so I can't connect to the cell network. fastboot getvar all still shows the proper IMEI, however.
I was able to find a Sense 6 ROM and flash it, and that worked. Thanks.

[Q] Annoying notification about Service Update every time after boot the phone

Hi.
I found later that the problem is not caused by Titanium Backup. It seems it would happen as long as I switch the phone to GSM/UMTS mode (Global Mode).
I have a Sprint M8 but live in the UK.
I have been using custom rom (most of the time with InsertCoin) since last October and I enjoyed them.
Yesterday I backup all my data with Titanium Backup and then upgraded the correct firmware to android 5.0 Lollipop. Afterwards I installed the InsertCoin Rom Sense 7.
Everything is fine before I restored system data and reboot into the system. After it loads the system, it seems OK for only 10 seconds, then a notification pop-up, saying:
Service Update:
The operation is not allowed under GSM network, please switch to CDMA network.
I can only click OK and then it seems normal.
But the problem is every time I reboot the phone, this notification appears. It is really annoying. I am wondering if there is any way to permanently disable it?
I have been using InsertCoin and ViperOne rom on this phone before, and it works very well with Titanium Backup. Previously, this notification did not appear after I restore data with Titanium Backup.
Thank you very much.

After Binary Update - Cannot Make Outgoing Calls...???

Hello Everyone...
Posting here first rather than in the "Update Failure" thread because I'm not so sure I have a "failure" with the update....just an issue after the udpate.
I have 2 cloned HTC M9 phones. I say "cloned" as they are exactly the same make, model, ROM, etc (one business, one personal phone). They have the following information if needed:
Sprint HTC M9
SuperSU Free v2.65
Custom ROM ViperOneM9 3.5.0 with no custom kernal
Android 5.1
HTC Sense 7.0
Kernal (standard) 3.10.49-perf-g26c593c
[email protected] #1
SMP PREEMPT
I updated some apps this as I normally do through Google Play. A little while afterward I was prompted to update the SU Binary. I did so on one of my phones. I hit the TWRP option (on the right side of the prompt screen), nothing happened, phone did not reset so I rebooted into recovery. The update ran automatically and the phone rebooted.
I noticed two issues (perhaps there are more). The huge problem is that I cannot make OUTGOING calls. I use a custom dialer PixelPhone Pro. I click on a contact to dial and nothing happens. I type in number to dial, hit the green "send" button to make the call, nothing happens.
I also tried the stock Phone app....same thing, cannot dial out.
I attempted to update the Profile and PRL for the phone, however, as that appears to need to make a "special call" that function is not working either
The other problem I noticed is with an app I have called Quick Settings. The app is always accessible through the pull-down notifications on the phone. Although the app is still installed and functional, it no longer appears in the pull-down notifications. I tried to reset the option to show it there (turning the option off and back on) and it will not show up despite the proper setting chosen.
I still have full root access as I tried a couple root apps (such as Titanium Pro) and have full root access.
I have been prompted on my other phone to update the SU Binary and I am concerned with doing so. Any idea why this is happening and how I can troubleshoot and fit my outgoing call issue??
THANK YOU all very much!!
Scott
Hey guys....
Anyone else have this issue or similar?? So what are my options....how do I get my phone back to being able to make calls??
Thank you for your help....
Scott
Scudderb said:
Hey guys....
Anyone else have this issue or similar?? So what are my options....how do I get my phone back to being able to make calls??
Thank you for your help....
Scott
Click to expand...
Click to collapse
**UPDATE**
Still problems....
Right after I first updated the binary the "only" problem was that I could not make calls which I could use the other functions of the phone. I rebooted the phone and I cannot reach any function of the phone because I constantly get the message "...the process com.android.phone has stopped" obviously related to the previous problems.
I dirty-flashed the ROM...that did no help. I even tried to flash an older SuperSU version (I don't know what that would have done....I'm running on HOPE now ) and that didn't help. Re-dirty-flashed the ROM a second time. Again that didn't help.
I flashed an old backup and THAT WORKED fine. Problem is that the backup is 6 months old. I could quit and totally clean/wipe/install the ROM and start again from scratch but I reeeeeeallly don't have time for that at the moment.
Is there ANY way I can simply get my com.android.phone process back?? Why did all this happen in the first place??
ANY help is greatly appreciated!! THANK YOU!!!

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