Having the issue with the unresponsive screen. Screen also goes out while making calls. This means I can't mute or put on speaker as well as select options when calling an automated system. I have tried multiple times to access the service menu using 277634#*#, but the phone just sits there. I even installed a different dialer and it still does the same thing. As I understand it, the phone should go into the service menu after pressing the second "#". I tried hitting the phone button, but again the screen goes black. I am using the basic version of Nova Launcher. Any help on getting my phone working would be really appreciated.
Related
Well I've had my Tilt for a week now and I have been frustrated completely with the Phone App.
First of all, when I am calling a tone prompted location where you have to press the keys to get somewhere (611, corporate voicemail, etc), some of the time the phone will go into "hold" when i press the keys.
Secondly, after a call that i have pressed the keys for tone operation, the phone app will not completely close. the screen will stay half dim and the start bar and task panes are locked out. i can't access any of the icons at the top of the screen. the only button available is the task manager which shows no programs running.
i can pretty much replicate the 2nd problem consistently. does anyone else have this problem? Please try to call into a company say even 611, go through all the tone prompts and see if the phone app closes appropriately afterwards. make sure you are on the phone long enough for the screen to automatically dim.
the only way for me to get past this is to softboot so i can get access to the start menu again. but i'd rather not have to softboot after every phone call =T
Thanks!
Same problem here, any help would be great.
Massiv
disable the lock thing where you have to enter a pin - i think its a bug in the rom
Same problem - but if press the on/off button for the screen twice I do have again access to all icons. Not nice but ....
yeah i was messing around with the phone last night and realized that it has to do with phone lock and figured out if you press the power button to put it to sleep and press it again to wake it up, everything is normal again. it was just a fluke how i found out but i'm glad to know that this isn't only my problem. i was about to do another hard reset on the phone.
i called ATT techsupport and they told me it might be the simcard. can other Tilt owners chime in here. is this a ROM problem or could it be related to a faulty sim?
http://forum.xda-developers.com/showpost.php?p=1566518&postcount=2
When I'm trying to call/receive a call, the screen is really messed up. Nothing appears, I get the start menu at the top which says "Phone" on it, the soft key labels at the bottom, and then the part of the screen where the dialer/call status/all that stuff is supposed to be just shows up white. I think it may have started when I tried to answer a call while my phone was locked, or maybe after I changed around the call settings with KaiserTweak so it wouldn't sleep/fast sleep during calls. I reverted those settings to the default, restarted my phone, and still no luck.
I don't really have anything that valuable on there so I'm not opposed to just re-flashing my ROM, but does anyone know what might be causing this? Thanks in advance.
Hey guys, I have a SGA S5830C, running 2.3.6
Yesterday I was going to call a contact and, when I touched the contact to select him, the phone has stopped responding. I had to remove the battery to turn it on.
Well, let's try again. Select the contact, started to call and, instead of showing the options screen after press the call button, the screen turned black, showing only the status bar and stopped responding again. Battery off, battery on, phone on again. The same. Tested several times with a friend who works with me.
I stopped using the phone until I go out the work. I went to my gf's house and tested several times again. Same issue all the times.
Reset the phone to factory settings didn't work. All wipe didn't work. Reinstall original rom (Claro BR), didn't work. Install original 2.3.6 w/o carrier customizations didn't work.
I have no idea what to do
Can somebody please help? :highfive:
Edit:
I forgot some information
The call is completed, even if nothing apears on screen, but I can't use the phone until I restart it.
When I recieve calls, I choose to answer the call and the options (end call, keypad, etc) appears. I can hear the person and he/she can hear me, but only they can end the call, cause the phone doesn't respond, freezed on the options' screen.
So, I'm using the 64 GB ballistic nylon droid turbo. About half an hour ago, all of my open programs crashed, as well as some process running on the phone. I tried opening several again, and they wouldn't open, so I rebooted my phone.
All of my information was gone, including my personalized settings and my contacts and conversations. The home button no longer works; it vibrates when I press it, but nothing happens. I no longer receive notifications. The icon in the top right of the drop-down notifcation menu no longer responds. Except on startup, the phone no longer asks for my security input, even after i changed the settings.
I have no idea how to fix this, and apparently customer service is not open on weekends. Some help ould be appreciated.
Sorry to hear this.... It sounds like you lost a lot on the phone already. Are you able to get to the settings and just to a factory reset??
same problem
theleeryone said:
So, I'm using the 64 GB ballistic nylon droid turbo. About half an hour ago, all of my open programs crashed, as well as some process running on the phone. I tried opening several again, and they wouldn't open, so I rebooted my phone.
All of my information was gone, including my personalized settings and my contacts and conversations. The home button no longer works; it vibrates when I press it, but nothing happens. I no longer receive notifications. The icon in the top right of the drop-down notifcation menu no longer responds. Except on startup, the phone no longer asks for my security input, even after i changed the settings.
I have no idea how to fix this, and apparently customer service is not open on weekends. Some help ould be appreciated.
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Click to collapse
I just had the same thing happen...did the factory reset work?
Have you tried this? https://motorola-global-portal.cust...prod_answer_detail/a_id/102367/p/30,6720,9277
Hello and thank you for attempting to help me. I have a Nexus 6 from T-mobile. My dentist appointment yesterday brought me clean teeth and a terrible phone problem. While I was there yesterday my phone decided to download the 5.1.1 update OTA. I pressed the okay button and it restarted. On boot up, I get a white window saying it is "optimizing apps x out of 138". It does that every time I boot it up. After that window is finished, I get a black backgrounded lock screen. On the lock screen in the usual place is the time. In the top left it says there is no sim card. In the bottom I get the normal call, unlock, camera buttons. I am able to drag down the top to show the notification information. As far as I know there are no settings changed from the factory Nexus 6 I recieved from T-mobile. Now I have attempted multiple tasks to try to access my phone but all have been in vain. Here is a list of what I have tried.
To unlock the phone normally. The result is a black screen, a little beep, a white window that says Google services have failed. After a second or two the white screen goes away and leaves a empty screen. I am still able to hold the power button to reveal the white power off window and it works. I can also hold down on the volume and the power button to create a screen shot. It even shows the whole minimization of the current screen and fall to the bottom like it would if the phone was working properly.
I tried to swipe the call button and all it does is give me a blank white screen with a blue notification bar at the top. I can once again power off or screen shot but nothing else.
I have not tried to swipe from camera yet.
I can drag down on the top notification bar to show the the notifications, quick setting changes (Wifi, data, airplane modes, brightness) and the setting button to go to the setting menu. I can turn the brightness up and down, and turn all the other things in the quick menu on and off but if I click anything (toogle them or slide the brightness) and put the notifications bar back up I get the black screen with the white google services has crashed window. I can power off and screen shot normally.
If i swipe down on the notification bar and press setting It crashes once again and gives the black screen and white window that says google services has crashed. I can power off and screen shot normally.
I tried holding volume down and the power button then went into recovery mode. Held power then press volume up to get to the next menu and then deleted the cache partition. It has no effect that I have noticed.
As stated above, I do not think I have usb debugging enabled, I assume my boot loader is locked. This phone has not been modded by me.
I do not want to factory reset if I do not have to due to the very important phones and numbers i have.
You didn't make a backup before updating ?
Sent from my Nexus 6 using Tapatalk
Unless there is a previous setting in place that I clicked to automatically update it when ever there is one available, I do not remember picking to update. It downloaded and asked me to reset. I assumed it was a small patch and not something that could screw up my phone. I could of though. But no I did not.
infiniteifrit said:
Unless there is a previous setting in place that I clicked to automatically update it when ever there is one available, I do not remember picking to update. It downloaded and asked me to reset. I assumed it was a small patch and not something that could screw up my phone. I could of though. But no I did not.
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Click to collapse
Well, I'd suggest a factory reset even though you are reluctant. Otherwise, bring it somewhere for repair. But chances are they're going to tell you to factory reset.