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Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Have you tried going into your phone settings from *#*#4636#*#* and setting it to wcdma only? I did that on mine not too long ago and no more dropping to edge for me!
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Sent via the XDA Tapatalk App
andi86 said:
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Click to expand...
Click to collapse
does it lose complete signal? or does it show 3g still but just not doing anything?
Mine was working at first after flash. Then at about 2am it just kept trying to load then times out. Still shows 3g but just dont do anything. Im hoping its just tmobile messing with their towers... I dont see why it would work at first then not now..
The problem is, that i can only have a internet connection, when the phone is logged in into a gsm or edge network.
as soon as wcdma is available, the phone disconnects from the internet.
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
andi86 said:
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
Click to expand...
Click to collapse
ok thanks for clarification. My problem is different. I think related to phone company.. I still show the 3g signal and even have bars, but the pages dont load and eventually gives me the check your service and try again alert....
So Im hoping soon its working again for me... And I hope you as well figure it out.....
Thank you Good luck!
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Thank you very much, thats the solution!!
Andi
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
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Click to collapse
Thank you. Updated to FRF83 this morning and I've had a full 3g signal, just couldn't pull data all day. Could over edge. Sure enough, GSM only was selected.
AT&T N1.
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
Same issue here.
Switching to WCDMA preferred doesn't work for me though.....any help is welcome
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
how bout checking your bands in the service menu. so *#*#4636#*#* -> phone info -> press the menu key for more options -> select bands -> choose one appropriate for your region (ie "USA BANDS").
If all else fails do a factory reset by going to the settings -> privacy -> restore factory defaults.. of course do a backup/sync/whatever before just to make sure you can get all your apps back.
There's other ways to do a factory reset via the bootloader .. its under recovery and you press up volume or the trackball I think and you can just select all the clear/erase settings there and that should clear out everything on the phone's internal storage.
The factory reset worked for me (via bootloader) when I upped from update-1 to FRF50 and didn't have any data icon next to my signal strength. Could call out but couldn't get data.
Hope that helps.
jasonpich said:
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Click to expand...
Click to collapse
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
blisk said:
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
Click to expand...
Click to collapse
Thanks blisk, but the thing I don't understand is why Blackberry 9700 with T-Mobile bands, doesn't have problems at all ?
By the way, I rooted my phone , so the thing with the warranty it's complicated
I had it happen last night at work all night, but when i got home i checked my wife's tp2 and it also was doing the same thing so for levity wasn't the phone but tmobile. They started worming the same time also.... I think its tmobile.
Hello, I had the same problem with my imported n1. I'm using the tmobile version non rooted fully stock manually updated to frf83. I did a *#*#4636#*#* and selected wcdma only, rebooted and couldn't connect to my gsm network. Went in again and did a wcdma preferred, rebooted, and I works better, still changes fast to edge and G, but less often, I'm still trying it but I have high hopes its gonna be ok
Mmmm i did have problems with 3G too after pushing FRF83, but i found out that for some reason the APN settings weren't set correctly after the update. In my case the port setting after the proxy of the APN wasn't set, i changed to the correct value and it worked.
In conclusion, check your APN settings.
Just went from FRF72 to FRF83 and it's working fine.
I'm currently set to GSM auto (PRL) in the *#*#4636#*#* and I didn't change it to that after putting on FRF83.
Just making this thread for all the Wind Mobile users out there!
Feel free to post any questions or suggestions! :good:
I noticed that sometimes if I walk out of wind coverage (doesn't happen too often, but there are some blind spots in Vancouver), and then walk back in, my phone stays on "roaming" network for much longer than needed. In other words, the home wind network is already available, but unless I choose it manually (which takes forever!) it will stay on roaming network. Is there a way to completely disable this roaming, so the only network my N4 connects to is Wind?
matus201 said:
I noticed that sometimes if I walk out of wind coverage (doesn't happen too often, but there are some blind spots in Vancouver), and then walk back in, my phone stays on "roaming" network for much longer than needed. In other words, the home wind network is already available, but unless I choose it manually (which takes forever!) it will stay on roaming network. Is there a way to completely disable this roaming, so the only network my N4 connects to is Wind?
Click to expand...
Click to collapse
Yeah go on mobile networks
Then network operators, (it'll search for a while)
Then press wind
If u do search automatically it will switch to roaming and wind home (if you're in a bad area)
Sent from my Nexus 4 using xda app-developers app
can some on on wind network post the APN's for the network, i accidently reset it and now its blank o.0, and on wind network, does it cost addition data to use GPS? like location services (Google Now, Maps) or Navigations?
and does wind portal like facebook zero and stuff still active? cant find any info on that
matus201 said:
I noticed that sometimes if I walk out of wind coverage (doesn't happen too often, but there are some blind spots in Vancouver), and then walk back in, my phone stays on "roaming" network for much longer than needed. In other words, the home wind network is already available, but unless I choose it manually (which takes forever!) it will stay on roaming network. Is there a way to completely disable this roaming, so the only network my N4 connects to is Wind?
Click to expand...
Click to collapse
I live in a week signal area and when it switches to roaming a quick toggle of airplane mode usually gets me back on winds network.
joshtrader said:
can some on on wind network post the APN's for the network, i accidently reset it and now its blank o.0, and on wind network, does it cost addition data to use GPS? like location services (Google Now, Maps) or Navigations?
and does wind portal like facebook zero and stuff still active? cant find any info on that
Click to expand...
Click to collapse
Here are the apn settings http://www.howardforums.com/showthread.php/1691746-Wind-Internet-Settings
But have you tried just resetting then to default?
linelock said:
Here are the apn settings http://www.howardforums.com/showthread.php/1691746-Wind-Internet-Settings
But have you tried just resetting then to default?
Click to expand...
Click to collapse
resetted and worked like charm thx
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Fellow Sufferer
shehanj101 said:
Hi all,
I have bought a Htc One M7 handset recently and I have noticed time to time there are No Signals (Limited Service) on it. When I switch off/ switch on or if I turn on the Airplane mode and turn off again, the signals will restore. This is happening around 2 times per day and really annoying. Need to know whether this is a known issue for the model.. I still didn't change the SIM and check. Please help!!!!!
Thanks alot!
Click to expand...
Click to collapse
I have the same thing
To add some detail for diagnostics see below:
- I travel into London every day and sometimes when signal drops in the tunnels it will never pick back up again after leaving them whereas my old One X did not have this on the same journeys.
- It even dropped out mid call and came up with the sim card icon at the notification bar as if no card inserted (but no selectable notification) first time its happened to this extent.
- Do you have a 4G SIM/connection or are you on 3G like myself? I'm thinking perhaps its something to do with trying to pick up 4G instead and completely disregarding the 3G connection that is available.
- I have also noticed that ever since getting the handset its never had as good signal as my One X which was pretty much always full signal in my normal areas (home, work etc) This may just be the way the handset gauges the signal not the signal itself but something to note anyway.
I'm having the same issue here in the US. It's prolly my only complaint with my phone.
Sent from my HTC One using xda app-developers app
I'm also having this issue but more sever with an all-day no signal. After reboot, I gain signal and I can't make and receive calls.
Try to turn 4G off.
mrcaligula said:
Try to turn 4G off.
Click to expand...
Click to collapse
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
bmcconalogue said:
How does one do that? Having the same problem, both wifi AND mobile network drop off. Wifi comes back on its own after a few seconds, the mobile data connection often comes back (obviously if not on wifi away from home), but the mobile network stays as no signal and doesn't come back, unless I reboot or cycle aeroplane mode. I know there's some problems with touching antenna, but this is happening a lot in the car, when the phone is powered and sitting in a cradle.
Click to expand...
Click to collapse
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
nkk71 said:
To turn off 4G you go to Settings -> Mobile data -> Network mode and then select "3G / 2G"
don't know if it'll help though, but trying is worthwhile
Click to expand...
Click to collapse
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
bmcconalogue said:
Thanks. The problems seems to have gone with that change. Perhaps it is some system thing kicking me off the network because I don't have 4G on my contract and my phone was trying to get it.
Now, if you can just tell me why my lovely 3-4 bar indoors signal on EE has dropped to 0-1 outdoors (as they deny there is a problem)
Click to expand...
Click to collapse
Are you sure it's not just cosmetic? Try going into Settings->About->Network and see if the signal (dBm) is dropping.
Sent from my HTC One using xda app-developers app
I have it constantly on att - I have to turn on airplane mode and turn it back off to get my network back, I have tried different roms and updates and still the issue is across all roms.
Maybe try this: in your dialer type *#*#4636#*#*. Once the menu is opened, select Phone information, then scroll down to Set preffered network type and choose one of the options (im from Serbia, europe, and I usualy go with GSM auto (PRL)).
Issue with 3g only
Whenever I keep it on 3G, it drops signals for 2 to 7 seconds at random intervals. People often complain that when they call, they get a message that my phone is switched off.. I am probably gonna try another ROM and SIM to see if that helps before dumping this phone forever.
how to solve limited service or loosing service on htc one m7
Hello
it seems to be a hardware fault where the radio is not staying on higher band
it seems to be having issues on 2100 and all umts and hspda or lte networks
however switching back to 2 g can resolve this issue and phone ( hope so) will never lose signals or drop then again
i tried this and for me this works fine so far over 12 hours now no issue
give it a try and see this should work
setting>data>network>2g only
by this you wont have option to use fast internet though but at least you can phone can be used for voice calls messaging etc and also wifi too
I was on stock lolli pop and tried to flash cm12.1 but does not help sort the limited service issue
enjoy and leave your feedback
Edit:
some people cant find 2g in settins>mobile network>preferred network type> lte or 3g only, the solution is go to *#*#4636#*#* phone info>set preferred network type>gsm only( this will put your device into 2g mode)
hope this work
I noticed if I go to the mobile networking settings and have it it on lte/3g if I leave a 4g area, 3g works ok. If I put the toggle specifically on 3g it shows I have 3g, but anytime I tried to search google or access a data connection the signal goes away and gives me the signal with an exclamation point. I tried finding info on this, but didn't see anything when I searched. Anyone else have this issue? I am on Sprint with the 64gb white device. Thanks
I leave mine on 3g due to the lame multiple text issue. It has no problem staying on 3g. Perhaps try updating your PRL/profile and see if that helps.
I don't have 3g either if I set it to 3g only. I don't leave lte service too often to test whether 3g works when it switches on its own. I may have to make a trip to the mountains to test it. I do know that my old Note 2 would loose lte after flashing tons over and over and I would have to flash back to 100% stock the factory reset from the settings app to fix it. I may try this with my Nexus, about time for a wipe anyway.
Factory reset does not fix it. Just noticed that I don't even get 3g when it is set on LTE. I'm gonna go talk to my cellular provider about it.
I don't know why it wouldn't work. You did update profile and PRL also right? Here's some shots of mine and it's working fine.
I have a bad Sim.....I also don't have a phone number as well..... I swiped with an old card I had and my number appeared, I guess I'll be visiting the store tomorrow to get a new one. Maybe it'll fix my 3g. Its also not wanting to let me pick 3g as an option now, just stays on LTE.
KB112 - Are you on sprint also? I updated prl/profile and no luck still. 3g still works if I am on lte and go into a 3g zone, but if I toggle it to 3g only I get no data. Wondering if its a sprint thing or a lollipop bug on Sprint, or a bad sim, missing feature activation.
Bluemgt06 - did a new sim fix it for you?
Sorry, didn't see this earlier. But yes, I am on Sprint. My 3G would work fine if I set to 3G only. Not sure why yours has issues with this?
Oddly I tried it today and it started working. I think it could have been some kind of issue with the tower/upgrades or a bug that a reset may fix on occasion perhaps.
I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
sh0nuff said:
I've seen a number of threads where people post about their device dropping network data connectivity, and needing a reboot to solve it.
My issue is a bit different. Occasionally (I've noticed it 3-4 times today) when I go to send a text (SMS) or to use a data enabled service like Hangouts, that my phone shows no bars at all.. not even just no data, but the bars are grey and there's a red x. I wait about 15 seconds and it reconnects, then another 10 seconds later, the data is live again.
Phone is a private sale and under 1 month old, and all the Stamina functions are off.. I do see that the "Queue background Data" is turned on, but I don't think this should effect, no?
Not sure what digits I should be looking at to know if this might be a hardware vs software issue.. build is listed as .93
Im no stranger to unlocking and flashing, but I've kept this stock cuz it's tight and I adore the battery life.
Suggestions?
Click to expand...
Click to collapse
check in settings in network and set your network to the one you use , like gm/wcdma /lte , maybe your phone is strugling to find 3g or 4g , try it , who knows it might solve the issue , ty
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Is there some sort of utility that I can use to monitor the network activity to see how frequently it drops, and for how long? I've looked into ones on Play but they don't seem to have a history, just something that shows what data up and down is currently being reported.
Sadly the only Sony store in my city (and I think the country - Canada) has recently closed for good, so I'm not sure how to go about warranty repairs...
sh0nuff said:
Been about a month since I posted, and I'm still experiencing this issue. I often thumb my phone on and it's not connected. I don't really mind waiting for the 30 seconds or so that it takes to jump back on the network, but it often means I miss calls, and since it's my business phone, it kinda bums me out to suddenly get a VM notification of a missed call even though it never rang.
Click to expand...
Click to collapse
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
kopsis said:
I don't have a solution, but I can tell you that you're not alone. I've been experienced the same thing on my Z3C. I sometimes wonder if it has anything to do with the fact that the MVNO I use doesn't support 4G LTE.
Click to expand...
Click to collapse
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
sh0nuff said:
Interesting.. Your issue isn't just data, but a complete network disconnection? Im with Fido which is an MVNO under Rogers, but I thought they supported LTE. The issue also persists even on wifi
Click to expand...
Click to collapse
Yes, it seems to be a complete loss of the mobile connection. When I wake the phone I see gray bars and a red X on the signal strength indicator. Within seconds the phone re-acquires and the indicator goes to 2 or 3 bars. I have also seen it happen with wifi active. The frustrating part is that it doesn't seem to do it often enough to troubleshoot. I'll notice the problem maybe a couple of times a month and there's nothing obviously different about my usage patterns in those instances.
Mine does it at least a dozen times a day. I can only assume this as I frequently miss calls and at least 3-4 times a day I see it happen. =(
Same Problem
Randomly I have no connection at all but after a few seconds everything wents back to normal. Did not have this problem with T-mobile in Germany but with with O2 I have. With T-mobile I had LTE but with O2 I don't, so I guess that's the reason.
Interesting... I've disabled LTE and now have it on 3g/GSM. We'll see how it works moving forward, and I'll post again in a week. Stay tuned.
Service Providers
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
realTobbse said:
In the mobile network settings one can change the service provider manually. With LTE enabled my provider has three entries: LTE, 3G and 2G. Connecting two LTE fails, because my provider blocked it in my plan. Having LTE enabled, it often tries to connect to LTE I assume. I switched off LTE and set the provider manually to 3G. Maybe that helps. We'll see.
Click to expand...
Click to collapse
Interesting.. I have LTE as part of my network and plan... But once I made changes to the settings as I indicated, I no longer receive the network drops I originally experienced.. I might just be missing the alerts, but it seems fixed... #crossedfingers