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So AT&T sent me a Warranty Replacement for the sleeping death problem. Im talking about every 2 or 3 minutes. Sometimes I cant even turn it on even with the USB cable plugged in.
The replacement just arrived today without battery. I put my old battery in and I get the same thing. Phone wouldnt turn on. It might turn on if I plug the USB cable in. And it would turn off again in about 2 or 3 minutes. So I am thinking its the battery thats causing the random shutdown and sleeping death.
Or is it possible I got another phone with the same problem? I cant turn both phones on while plugged in without the battery. Is that normal?
Im going to try to buy a new battery tomorrow to test out the battery theory. HOpefully the Corporate store carries it.
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
terrigan said:
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
Click to expand...
Click to collapse
Well the replacement is a refurbished phone but whats the chance of it having the same problem?
Zilch25 said:
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
Click to expand...
Click to collapse
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
vinunleaded182 said:
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
Click to expand...
Click to collapse
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
Zilch25 said:
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
Click to expand...
Click to collapse
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
vinunleaded182 said:
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
Click to expand...
Click to collapse
The funny thing is, if you yank the battery while it's plugged in the phone will stay on... just won't start without the battery present =P
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
vinunleaded182 said:
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
Click to expand...
Click to collapse
Haha well theres always the possibility that you got smacked with two busted handsets... however unlikely that might be now time to scream at AT&T till they give you a non suck battery to confirm the problem.
Hopefully they didn't stick you with a handset without key combinations... make sure you get the replacement battery before you ship back your original handset and verify the problem... the replacement might not have download mode key combos, so test it all out and make sure you dont get screwed
this mystery is pretty much solved. thanks guys
I thought I would start a Galaxy Note specific thread for anyone else (I saw someone in the ICS Stunner thread) with the same issue.
My symptoms include/d:
Battery not charging to 100%
The OS reporting the phone was charging, while unplugged
Failing to deep sleep, since it thought it was charging
Starting Car Mode on it's own
Potential (TEMPORARY) fixes:
Clean USB port with a toothbrush
Use something thin to wedge the PCB away from the base of the board
For me, #2 works. But it goes back to how it was once I put it on charge, so it's literally very temporary.
Same here
jayshah said:
I thought I would start a Galaxy Note specific thread for anyone else (I saw someone in the ICS Stunner thread) with the same issue.
My symptoms include/d:
Battery not charging to 100%
The OS reporting the phone was charging, while unplugged
Failing to deep sleep, since it thought it was charging
Starting Car Mode on it's own
Potential (TEMPORARY) fixes:
Clean USB port with a toothbrush
Use something thin to wedge the PCB away from the base of the board
For me, #2 works. But it goes back to how it was once I put it on charge, so it's literally very temporary.
Click to expand...
Click to collapse
Same here (no problems with car mode though...)
no solution beside plugging it to charger to stop it waking up and making sound...
Solutions are welcome...
Hardware fault surely? Get it replaced under warranty.
samvox said:
Same here (no problems with car mode though...)
no solution beside plugging it to charger to stop it waking up and making sound...
Solutions are welcome...
Click to expand...
Click to collapse
Did you try anything from the OP? Did they work for you?
RudiRulez said:
Hardware fault surely? Get it replaced under warranty.
Click to expand...
Click to collapse
Yeah, Samsung are going to arrange for me to send it back. I'll report back whether they cover it under warranty or they make excuses and try and charge me (never dealt with them before).
jayshah said:
Did you try anything from the OP? Did they work for you?
Yeah, Samsung are going to arrange for me to send it back. I'll report back whether they cover it under warranty or they make excuses and try and charge me (never dealt with them before).
Click to expand...
Click to collapse
It looks it is not a note specific problem...
http://forum.xda-developers.com/showthread.php?t=1427539
samvox said:
It looks it is not a note specific problem...
http://forum.xda-developers.com/showthread.php?t=1427539
Click to expand...
Click to collapse
Definitely, S2 had it too.
Just a quick update, got it back from Samsung (6 days end-to-end) and they fixed it under warranty so I didn't have to pay a penny. They didn't even call to try to demand money, just fixed and sent it back with a letter saying they "found the problem" (didn't specify what it was) and it's been resolved.
Pretty pleased with that
Got it repaired!!!
I got the microUSB plug replaced and so far the problem is solved (4 days of use).
I will report if it appears back,
Sam
Hello everyone.
I have a really big problem with my Xiaomi Mi3w (Cancro) and i haven’t find a solution in months.
I have an issue with the battery(?) or with the micro usb connector, sometimes i can’t charge my battery, no matter what or how, i can’t in any way.
When i connect the phone to the wall charger it doesnt charge or it even drains the battery, even if it’s off, it happened that some times when i connect the phone to the charger at 20+% battery after some hours it’s at 10%.
When the phone behaves like this and i try to connect it to the pc it can’t seem to hold the connection for more than 3-4 seconds, it continuosly connects and disconnects and it’s impossible even to open it in explorer. Obviously it’s impossible to charge even in this way.
At first i thought that it could only be a hardware problem (faulty connector/charger/cable etc)
but the last time i had this issue (today) i discovered that i can keep the connection between pc and the phone using fastboot. When i use fastboot the phone doesn’t disconnects continuosly so i can say that in 99% it’s not a connector/cable problem.
Could it be a kernel bug? I know that the kernel it’s active even when the phone is off but in charge, this could explain the charging problem even if it’s off.
Another thing that i discovered is that when the phone is on the connection to the pc gets more stable if i turn off debug mode ( can keep the usb connection on for more than 30 secs but i can’t seem to charge it anyway).
Things that i tried to solve the problem:
-Change the charger (1st charger is xiaomi’s orignal/ 2nd it’s a sony with output 5V/850 mah/ 3rd is a lg 4.8V/1A/ 4th is a generic tablet charger which came with my acer iconia with 5V/2A) none of these solved the problem.
-Change the cable (used 10 and more different cables, every cable was tested with my other devices and all were working well with my moto G and acer iconia)
-Fastboot install of both stable and developer rom
-Clean fastboot install of both roms (formatting both systems earlier with cwm)
-Install via cwm of ivan 4.4 aosp and cyano 12 (both of these uses the same leaked kernel right?)
-Cleaning connector with a neddle, soft cloth and some alcohol
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
So i thought that i could also be a problem related to the governor used by the phone when gets to a low battery profile and specifically when this governor tells the phone to get in deep sleep.
(this could perhaps explain the problem of both cyano and ivans roms random reboots and the workaround using partial_wake_lock)
I hope that someone can help me to solve this problem because my device is useless now
Thanks in advance to everyone
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
TomiMc said:
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
Click to expand...
Click to collapse
New usb board flex and problem solved. Now my mi3 is charging witouth problems.
Same issue
Lacedaemonius said:
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
Click to expand...
Click to collapse
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
do2blehelix said:
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
Click to expand...
Click to collapse
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
going fine
Lacedaemonius said:
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
Click to expand...
Click to collapse
Tested for one month, ....never cleaned the connector though....
Never faced the problem again, though i have changed roms.:good::good:
Anyways, hope it never comes back again
Thanks Lace.....
Hi All,
My Note 3 suddenly switched off over the weekend and wouldn't turn on. I did try battery pull, tried rebooting to recovery, tried connecting to Laptop, it wouldn't start for any of the methods, It's not even going to Bootloop or stuck in start screen.
Only response I get from the Note 3 is when I connect my charger, gray charging icon with charging symbol comes up every 5 to 6 seconds, makes vibration and disappears. Also I did extensive search in Google and XDA before posting, couldn't find any solution so far.
Couple of things I ruled out so far.
1) Not a battery issue - One of my colleagues has Note 3, swapped batteries and his phone works fine but mine wouldn't start.
2) Not a micro-USB charging issue because I have wireless charger as well, wireless charger indicates it's charging but I can't start my Note 3.Also when I swapped batteries with my colleague, my battery was almost 80% full so charging is still happening.
I am thinking it must be some hardware issue but not sure what it is, is there anyway I can identify the issue and possibly make a DIY fix? Would greatly appreciate any assistance.
Thanks
Neel
neels_neils415 said:
Hi All,
My Note 3 suddenly switched off over the weekend and wouldn't turn on. I did try battery pull, tried rebooting to recovery, tried connecting to Laptop, it wouldn't start for any of the methods, It's not even going to Bootloop or stuck in start screen.
Only response I get from the Note 3 is when I connect my charger, gray charging icon with charging symbol comes up every 5 to 6 seconds, makes vibration and disappears. Also I did extensive search in Google and XDA before posting, couldn't find any solution so far.
Couple of things I ruled out so far.
1) Not a battery issue - One of my colleagues has Note 3, swapped batteries and his phone works fine but mine wouldn't start.
2) Not a micro-USB charging issue because I have wireless charger as well, wireless charger indicates it's charging but I can't start my Note 3.Also when I swapped batteries with my colleague, my battery was almost 80% full so charging is still happening.
I am thinking it must be some hardware issue but not sure what it is, is there anyway I can identify the issue and possibly make a DIY fix? Would greatly appreciate any assistance.
Thanks
Neel
Click to expand...
Click to collapse
something like that happened to a friends note 1 and it was the power switch was broke and stuck on so his shut off and would want to reboot but would stay off because the switch was stuck and it kept resetting, same thing would happen with the charging it would flash for a second and restart. don't know if this is your problem or not but just a suggestion to look into
peterson65 said:
something like that happened to a friends note 1 and it was the power switch was broke and stuck on so his shut off and would want to reboot but would stay off because the switch was stuck and it kept resetting, same thing would happen with the charging it would flash for a second and restart. don't know if this is your problem or not but just a suggestion to look into
Click to expand...
Click to collapse
Thanks for the reply, I am also suspecting the power button as device was randomly getting restarting before this happened. I took mine to one repair shop, they checked it for some time and said they can't find out what's wrong with mobile.
Do you know if your friend's mobile got repaired with power button replacement?
neels_neils415 said:
Thanks for the reply, I am also suspecting the power button as device was randomly getting restarting before this happened. I took mine to one repair shop, they checked it for some time and said they can't find out what's wrong with mobile.
Do you know if your friend's mobile got repaired with power button replacement?
Click to expand...
Click to collapse
that did fix his problem. if thats what is wrong with yours but its easy to wear out the power switch
peterson65 said:
that did fix his problem. if thats what is wrong with yours but its easy to wear out the power switch
Click to expand...
Click to collapse
Thank u for confirming, I will try taking it to different repair shop...
Take it to the galley.
U Hav overheated the phone damaging the LCD.
nothing else
Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
jegtugado said:
Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
Click to expand...
Click to collapse
Sounds like there's and issue with charging port and daughter board, if you've done a reinstall. Does the same thing happen when charging from a laptop or pc?
sofir786 said:
Sounds like there's and issue with charging port and daughter board, if you've done a reinstall. Does the same thing happen when charging from a laptop or pc?
Click to expand...
Click to collapse
When charging from a laptop or pc it seems to work fine
jegtugado said:
When charging from a laptop or pc it seems to work fine
Click to expand...
Click to collapse
Ah okay, that's really strange, I was thinking it might be the port but if it works fine on USB then maybe not, and you've tried a completely different plug and cable aswell?
Do you use any battery charge limit apps?
If you are like me flashaholic, then sometimes with dirty flashing rom gets messed. Try flashing stock (fastboot rom) miui to teset everything to stock and then see if it charges normally. If not there could be hardware issue
With regards to the replies above..
I've only flashed once to Xiaomi EU. I've also tried a different usb-c cable
I notice that when I plug my phone to my laptop, it keeps getting disconnected and reconnected for any small movements of the cable
Sometimes I get fast charging when I perform a restart so it starts to charge
I don't use any battery apps or any cleaner apps
jegtugado said:
With regards to the replies above..
I've only flashed once to Xiaomi EU. I've also tried a different usb-c cable
I notice that when I plug my phone to my laptop, it keeps getting disconnected and reconnected for any small movements of the cable
Sometimes I get fast charging when I perform a restart so it starts to charge
I don't use any battery apps or any cleaner apps
Click to expand...
Click to collapse
Sounds like the charging port has an issue, the fact if it is connecting disconnecting from movement of cable points to it I reckon
Hello,
Have you solved your problem? I have the same insue and I can't solve it, the last option was to flash the last oficial global rom (fastboot methdo), but it didn't solve it ...
Thank you.
Hi,
same issue i am facing with my K20 PRO since last 8 months.
Tried everything, still not working.
Issue: Not charging unless restarted, same is when i plug it into the laptop. everytime i have to restart it.
Can someone please give me a good solution to it. Has anyone resolved this issue ?
dimazukz1 said:
Hi,
same issue i am facing with my K20 PRO since last 8 months.
Tried everything, still not working.
Issue: Not charging unless restarted, same is when i plug it into the laptop. everytime i have to restart it.
Can someone please give me a good solution to it. Has anyone resolved this issue ?
Click to expand...
Click to collapse
So, I have this issue on my another phone poco f1 what I did was clean the charging port with some stick and cotton. Basically its a charging port issue, you have to clean the port or take a service to clean port completely or change port this issue will be solved
Mi 9T (Global) have the same issue, i check with USB Tester...
every restart the charging system is reset.
Before restart: 9-10W
After restart: 16-17W
Same adapter & Same cable & same time
Some times the phone not charge at all
Restart solve this issue
When i connect the phone to computer it's not work
Restart the phone when his connected to the computer solve the issue
Xiaomi fix you hardware & software !!!!
Hello
I have the same issue with my two phones MI 9 T PRO, never used USB C before, even 3.5mm jack, i have the error message on the notification and i cannot remove it: "Can't play audio through adapter. Use digital earphones or earphones with 3.5mm plug". when i plug my charger into my phone the fast charge is displayed but it won't charge, The only way to charge my phone is to reboot it and it's charge like there is no problem! but the error message is still on notification but charge with fast charge! I bought my phones march 2020, and the issue appeared since sept - oct. I have the latest update MIUI 12.0.3.
I facing same problem on my mi9tpro with global miui12 what's going on guys how to fix the problem?
Hey guys, I think I have the answer!
Its all about the MIUI optimization, you just have to go into developer options, search for MIUI optimization, turn it off, restart, turn it on and restart again. Everything should go well after this! I hope all of you end with this headache!
jegtugado said:
Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
Click to expand...
Click to collapse
The same with my mi9t. Do you already found a solution?
Alfinsito said:
Hey guys, I think I have the answer!
Its all about the MIUI optimization, you just have to go into developer options, search for MIUI optimization, turn it off, restart, turn it on and restart again. Everything should go well after this! I hope all of you end with this headache!
Click to expand...
Click to collapse
Is this tested?
HarShelbyyyy said:
Is this tested?
[/QUOTE.
Doesn't work tho
Click to expand...
Click to collapse
Hello team!
I was facing the same problem on a Redmi 3S Pro, and decided to come by and let u guys know my handling of this.
My phone has quiet some years of usage right now and its a bit beaten, but still runs great.
Out of nowhere it decided to not charge anymore, and I noticed it would charge with device off or after a plugged restart.
It decided to work again after i entered fast boot (unplugged) and exited fastboot back into system then plugging.
Not entirely sure this fixed it, but looks like it.
Some notes:
I was trying a couple things like trying to enter safe mode and combinations of plugged/unplugged restarts
I did not factory reset
I did not let it end the fastboot loading (force rebooted somewhere in the middle of loading fastboot)
To fastboot, power off the device, then press power button and down volume
If u dont know what u doing, DO NOT go sticking metals into your usb port to clean it, cause if it charges when off, this is NOT dirt problem. Be advised..
I was able to reproduce the issue (sadly) after playing with normal reboot/fastboot then reboot , but then i tried reproducing the fix:
Unplug and turn off device
Turn on to fastboot (down volume + power)
Now, first time, after entered fastboot screen, i rebooted and it did not work, then i tried again but i had to let it run a bit longer on fastboot screen then reboot for it to work
I know the fastboot performs some system checks while loading, but i don't have much time to keep digging this, maybe another day i'll come back with more info.
I'm guessing its system issue, not hardware (at least in my case).
But now, charging is working even after normal reboots for me, so i think i'm onto something =]
Hope this can be useful to someone.
Happy hacking!
Cheers
Hello everyone , I had the same issue and fixed it .
My solution was to change the usb-c port (daughter board). everything works as its supposed now.
I looked everywhere for software issues , flashed many different roms to no avail.
There was only one rom that tipped me that there was a problem on usb c port though, ita pixel experience rom, it showed a persistent notification that there was something plugged in the usbc when there was nothing there.
once I replaced my port (cost only 14$ for original with fast charging IC) ,and upon inspection of my replaced board under microscope , the last pin on the left in the usb C port was bent in a way that was impossible to see with a naked eye, now I bought a usb c port and soldered it back to my original daughter board and I keep it as spare one.
Hope this will save you your battery and your time.
(if you keep using like this and have to restart everytime for a charge , it will eventually fail , better replace it when you have time , than your phone going off when you most need it)