Hey guys,
for some reason my Moto G2 isn't working properly. Firstly I had no sound during calls when using the loudspeaker-function during calls, then I also hadn't any sound during calls using the usual earpiece-function. In both cases, music and YouTube-movies worked fine with a nice and loud sound and the other person heard me, it was just me who had no sound during calls.
So I wiped the phone with no result, still I don't have any sound during calls but in addition to this, right now I also have a very very quiet sound during music and movies, it's just unusable. Wiped the phone again, but the problem still isn't solved as I don't get any kind of sound right now.
Do you can help me, searching in the internet didn't help me that much that's why I'm opening this thread. Im guessing it's a software-isssue and no hardware-related problem.
Thanks for answers, Sichelnes.
Related
Im getting complaints that parties on the other end cant hear me well sound very distant.
Using cm5071 went back to stock still happens
when i use the sound recorder i hear myself pretty clear.so im really confused since this happens only on calls
any help/suggestions will be appreciated
have you tried Froyo?
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
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Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
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Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
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No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
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Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
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Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)
I have a rooted Verizon HTC One that I recently just got. Love the phone but one morning I discover that my volume level on literally everything is extremely low. The headphone jack will produce only a whisper of noise and when i turn the volume all the way up I can hear the music distort as if it was extremely loud but its barely even able to hear. The front speakers of the phone refuse to work with system sounds and media sounds and all the sliders are up. I've tried this on multiple ROMS, Liquid, Cyanogen, and on multiple updates, JB, KK, etc. and nothing seems to fix the issue. The speaker works I know for a fact because I can make and recieve phone calls but its a great deal quieter than before. But as for the ringer and notification sounds, or any kind of media nothing comes out of the front speakers. I'm at a complete loss. All volume+ apps don't do a damn thing in helping and I've ravaged Google looking for a solution and can't find any. It may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
schmalzes said:
may help to know that the bottom speaker would cut out every once in a while the last week before this happened. It also stopped working on a KK ROM. if anyone could help I would greatly appreciate. I'm just about to give up.
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Try to reset to 100% stock. If it doesnt work then its probably an hardware issue.
whenever i play music through my headphones using the 3.5mm headphone jack on my ta-1062, the music quality was very poor, it sounds grainy. the only way to fix this is to unplug it and plug in again and the problem is gone for this time. the next time i use it again the problem comes right back! it's so frustrating. does anyone of you have encountered this problem and what's the way to fix it?
i found out whenever i finished a call, the music quality thereafter became worse, is this issue related to phone calls? pls somebody help
hi xda are you so busy? no one can spend a little time to answer my noob question? i thought xda was a helpful community, but the truth is no one cares. disappointed
The community is fairly small and the people that understand music quality is even smaller. I have been looking into ways of improving the sound quality but it seems like Nokia has stopped including any sound enhancements in their products.
Before they had Dolby Atmos. It can still be put back into the phone but requires the bootloader to be unlocked.
Mediumjob said:
i found out whenever i finished a call, the music quality thereafter became worse, is this issue related to phone calls? pls somebody help
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no such problem
everything is working normal after and before phone calls
sound quality is good overall, with good headphones offcourse, and good music player like poweramp
you should try factory reset