WP8 Store, Office, OneNote Sync impossible - Windows Phone 8 Q&A, Help & Troubleshooting

I have since 5.11.2016 the following problem:
My Lumia 1020 with WP8 (not: 8.1) can not download or update anything in the store. I come to the store, can select an update, but then the store remains hanging: "Waiting ..."
Also, OneDrive does not work properly. Photos I can view, but not view Office Docs. Also from the Office Hub, the connection to OneDrive is not possible.
Also OneNote can not snyc. Error Code: 80074005
And Whatsapp does not make any push notifications anymore.
I have already tried everything possible: soft reset, office reset, change time, WiFi off etc. All tips from the net do not work. And a hard reset I will absolutely avoid.
In addition, I wanted to use my old Lumia 520 (also with WP8) again to see if it is there, or whether it is perhaps an MS problem. (Outlook conversion, or so ...)
But the 520 can not log in to Microsoft.
Does anyone have any idea what I should do?
And could someone, who has also a telephone with WP8 (not 8.1), whether with it everything works or not?
Has anyone the same problems on his old WP8 and perhaps it has not even noticed since he has a new one now and the old is in the drawer?
For any suggestions I would be very grateful!

After 10 days everything now works again. All by itself.
A reset was not necessary.

Related

How to Tranfer contacts/calendar to outlook??

Hey Guys,
I am trying to get all of my contacts, notes, tasks etc. from my tilt into Outlook by using WMDC for vista. For some reason, nothing will import. I have tried searching the forum for but have found nothing. I have tried:
1.) Ending the partnership and creating a new one.
2.) I have contacts, tasks, notes etc. all highlighted to be sync'ed
3.) I have tried restarting the computer and also soft reset my phone
My outlook is currently empty with no contacts or calendar etc. etc.
Does anybody know how I might be able to get everything onto my computer??
Any help would be much appreciated!!
Jeremy
Just to be sure, have you already created an account in outlook? Without a preconfigured account you will not be able to import anything.
I've got the same problem. Except it worked for several months, but has suddenly stopped now.
Any ideas people?
unticked usb to pc advanced thingie?
Active Sync>mobile device settings>allow USB
yes ^^ it is checked. I'm really baffled why it has suddenly stopped working. It charges but doesn't do anything else.
any ideas?
I'm going to try this:
http://forum.xda-developers.com/showthread.php?t=388773&highlight=kaiser+sync
mw201 tell me if it works for you.
Regards,

Sync trouble with Windows Live Mobile software for Diamond

Hi.
Good Afternoon, We´ve been having some problems with it.
I have Window´s Live Mail Mobile configurated on my Diamond, It´s included in the messenger software of this product (Diamond).
It only synchronize me the first (50 messages) on each folder. Inbox folder included.
All the folders on my Diamond, are tagged as synchronized and everything is well configurated, at a fisrt sight. I´ve phoned to Window´s Live supporter, and they tell me that probably is a trouble with my telephone provider and its services. Or perhaps, a trouble in the Operative System Software of this application.
Nevertheless, I don´t have this kind of problems, if I configure in my messenger service, an account as a example Gmail or any other!!! Sync everything OK.
Is there anything you can do to solve it?????
I hope to receive your response as soon as possible.
Sincerously
Luilly.
Hi,
this is not a bug, sadly its as the service is, and only allows 50 messages.

ActiveSync 4.5 probs

Recently I've used the recovery dvd to reset my PC. I also have to install Active Sync. Strangely enough I couldn't install the disk that HTC puts into the boxes where you buy your phones in. The program says that you must install flash 8.0 or higher with a link that link you up to Adobe's website. I already did install the latest flash player. I uninstall it, reset the computer, put in the disk, hit the link, install the flash player again, restart again. Still the same message. After that I downloaded ActiveSync 4.5 at the website of Microsoft. It works okay.
When I put a new contact in the phone it won't set the contact into Word Office Outlook 2003. Otherwise it works.
I've tried to delete the device into ActiveSync and loaded up in it again but that won't work unfortunately. Please help!
Is everything else you selected to sync sychronising properly? It's not just simply that you didn't select the options when you re-installed?
Does ActiveSync come up with any error messages? It could be that you need to delete partnerships and re-establish them - in my experience ActiveSync is a bit 'fussy' when uninstalled and re-installed.
Whatever, make sure you do full backup(s) before trying anything - I lost all my data one time when an engineer 'tried' to re-establish my ActiveSync partnership!
My pc was completly turned up side down so I used the recovery dvd and that deleted the whole C disk, also ActiveSync. I do had to download ActiveSync from the website because the disk wouldn't run. And yes I do change some options.
It can not synchronised some contacts that I install on my Topaz. Installing contacts in Outlook 2003 to the device works, otherwise not.
It gives the warning code 1.
Sorry, not sure what to suggest here.
If NOTHING from the phone is syncing with Outlook (i.e. no Appointments, Tasks or whatever) it sounds to me as though it could be a problem with the firewall - if you have one set up. Try disabling that and syncing.
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
Worth looking at the Microsoft Support pages - but ActiveSync often seems to have a mind of its own!
Sorry I can't help.
werdna72 said:
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
.
Click to expand...
Click to collapse
It does Sync tasks, appointments, etc. Just a couple of contacts strangely enough :S
...and it won't sync NEW Contacts at all? I've had the problem previously where existing Contacts didn't get changed - ActiveSync seemed to have got 'confused' as to which was the most up-to-date version and I had to go through entire Contacts list making small changes, waiting for them to be replicated, and if they were not then deleting that Contact on both devices and adding them back in.
That's simpler than it reads - but if you can't add NEW Contacts from the phone I'm not sure that's the problem.
Sorry.
Thnx for your input
ive tried to synce my gmail contacts all goes well with the setup then it wont even sync i keep hitting the synce button and NOTTA. so i said fuc* it and did it all manually. must be a microsoft thing.

[Q] How do you sync hd7 to your outlook?

Hi all,
I just unplugged my sim from my X1 silver, and plugged it into my HD7. and then, after two hours...
1. how do you actually sync your phone contacts from ms outlook 2007 to it? I tried downloading zune, but nothing. The freakin' thing doesn't even have a manual.
2. I thought I won't encounter a problem since it's HTC and since it's WM7, and since my PC is win7 x64. But oh boy, this is getting in my nerves.
3. WM7 doesn't know how find a hidden (SSID) WIFI. I mean,.. Dang!
compared to any wm phones, just plug the hell into your pc, get wmdc, and then voila. 5 minutes tops.
XD
WP7 is indeed a different bird from WM. Hidden SSID is a known limitation, and hopefully gets addressed with the coming update.
I assume your outlook is not connected to exchange? If so, piece of cake, if not, you'll likely prefer (or not) to use a hotmail connector for outlook. This essentially creates a cloud-based sync.
Oh, and the manual is inside the box in a little pocket.
I managed to upload my msoutlook 2007 contacts to the cloud using OC32bit. almost a piece of cake. But, I'm having a hard time getting it to my phone.
When I try to add an account, it says windows live account is already added. but when I tap people. There nothing in the contacts list. None.
When I try to login to windows live via pc I can see all the contacts from there.
I... just hate it.
Talk about innovation, talk about the future. XD
Use Outlook connector and a hotmail account and everything works perfectly.
Hi,
Thanks! I manage to do it now. After spending a night my phone book has everything on it now(contacts wise). Too lazy to repeat it for calendar, lastly, I missed activesync so much that even your one note syncs to your wm.
I'm having thoughts on returning the phone and getting the android version (desire or X10) because of these:
1. hd7 only installs apps on what windows wants and not what YOU want.
2. it doesn't support pdf file for book reading, document reading.
3. I heard it doesn't open .doc .xls and any lower .doc files. (old docs still exist today unconverted)
4. I can't put files on the phone "ala USB flash disk style" I mean where's the plug drag and go, when you use the phone business wise. how do you intend to use the 16G space? (for movies or music; given the rumored battery life?)
Everything we do on our wm phones aren't easy to do on this wp7 anymore, I haven't reviewed at it before I grabbed my HD7 since I said to myself what do I have to worry about? I have grown from WM5, WM6 and WM6.1, what could go wrong?
I dunno I mean I hope I'm not babbling, I can't google if i don't open pocket ie and type google, I can't install opera, I can't browse flash sites I mean, youtube isn't the only streaming video out there. I can't install my garmin mobile xt, I can't install java app, I can't explore the contents of my phone. I mean this is freakin' alien windows i'm using. I don't even know if I can find my phone on over the local area (win7) network or homegroup.
With all the "I can'ts" I said. I thought I'd better off android!. XD
1. hd7 only installs apps on what windows wants and not what YOU want.
If you mean the app store is limited, yes it is. It's growing though.
2. it doesn't support pdf file for book reading, document reading.
Download the Adobe Reader from Marketplace. Free.
Haven't tried #3.
4. I can't put files on the phone "ala USB flash disk style" I mean where's the plug drag and go, when you use the phone business wise. how do you intend to use the 16G space? (for movies or music; given the rumored battery life?)
Zune. It's just a matter of figuring it out. It's different, to be sure. They also want you to utilize cloud based storage more. The offer free SkyDrive space included with your live account, and most of the MS apps can access that space. Other apps, like the eBook reader Freda, can connect to a DropBox account. Then there is Sharepoint.
I can't google if i don't open pocket ie and type google
Open up IE then press the capacitive Search button. Instantly takes you to Google.
I just found there's a google app in the markeplace too? and yes it grows every hour, its almost endless... pretty neat!
If you say it's just a matter of figuring it out, I hope I can figure it out with an option NOT to upload it on a cloud, since c'mon not all places in the world have super fast internet connection, I don't want uploading an entire folder up there then downloading it to my device.
And even if the chevron thing would work on my device, It would void my warranty so I wouldn't try.
After 2 days with my new phone, I feel much more comfortable with it now. I hope it would get even better.
Gotta follow this up since I don't want to start another similar thread.
I have another question:
The phone contacts (people) always have you on top named "Me"
question is, How do you actually link a contact to "Me"?
I just noticed it now that somebody asks for my bank account and of course, I'll look for it in my notes within my ms outlook contact under my name. I just found out that my name in my hd7 doesn't have a picture and doesn't have a facebook link(not that the FB link is too important), etc. and when I click the link icon in the bottom middle, I can link it to any other contact entry in my phone except "Me".
Technically speaking, the contact named after me in my phone is treated as another person. I tried signing on to windows live, check my contact there, found my name and the options I have is "add as a friend" which is really beginning to sound funny.
Long story short, I need to link my ms outlook 2007 contact(myname) to the owner of the HD7 phone which is me, so I wouldn't retype everything and delete the synced "myname" account since if i do so that would be deleted in my PC. I gotta have 'em both. but I wish I just could link it to my phone's "Me" account.
That's a toughie.
So the "Me" contact syncs up with both your Windows Live account and your Facebook account (which you add in services --> email and accounts, NOT the blue facebook app)
I don't see a way to sync the Me contact with another outlook contact.
You may want to take the notes in your Outlook contact and copy them to your Live stuff.
jimbonics said:
I can't google if i don't open pocket ie and type google
Open up IE then press the capacitive Search button. Instantly takes you to Google.
Click to expand...
Click to collapse
that's dependant on carrier... I get yahoo, you could get the google search app from the market or pin google from IE to the start so you can launch straight to google.
jimbonics said:
That's a toughie.
So the "Me" contact syncs up with both your Windows Live account and your Facebook account (which you add in services --> email and accounts, NOT the blue facebook app)
I don't see a way to sync the Me contact with another outlook contact.
You may want to take the notes in your Outlook contact and copy them to your Live stuff.
Click to expand...
Click to collapse
Yeah, not the blue facebook app. and I think I'll just have to deal with it having two seperate accounts the Me, and my outlook unlinked.
@frontieruk
Speaking about the search button, it is getting annoying when you actually hit the button accidentally. I hope someday a double-press (double-click) fix would make it possible.
I had a similar experience except that I got the "Me" where it's suppose to be the first time. Learning little by little, I guess Hotmail (windows live) is actually kinda cool.
Here's a good place to start. (in case yo haven't found it yet); Hotmail Tips
includes video tutorials inside
biernes_atrece said:
I had a similar experience except that I got the "Me" where it's suppose to be the first time. Learning little by little, I guess Hotmail (windows live) is actually kinda cool.
Here's a good place to start. (in case yo haven't found it yet); Hotmail Tips
includes video tutorials inside
Click to expand...
Click to collapse
I'll check that one out. Thanks!

[Q] s-planner and outlook disappointed

Hi this its my first please go easy. I'm disappointed now with the galaxy note and Android. I need a decent calendar as I record all my work and then search by client to find my history and details and then paste into invoices from outlook on my laptop
Here's the story;
I've had the old HTC windows phones hd2 tytn etc and used stylus then touch synced outlook etc. Then got an iPhone4 to try out. The calendar was poor as it wouldn't let me search far back, found ical app which is brilliant. Now I'm not a fan of apple as its far to restrictive and you have to jailbreak to free it. Then along came the note, brilliant, large screen stylus notes, everything I want. So I've had it month and finally took the plunge to get outlook onto goggle calenear and s planner. What a nightmare, first I have outlook 2002 so finally get appointments to google then synced to phone. thought I'd use google calendar and phone and not outlook. Can't search easily on google calendar and s-planner crashes when searching. I do have a history of 5000 events though going back 5 years, but no problem with iPhone or old windows 6.5.
My conclusion galaxy note brilliant but let down by Android. Also apps are battery draining and data usage restrictions difficult. Now I know why ios will prevail and that is just as disappointing. Sorry for long post.
I can empathize with you. I used to be a happy user of Palm Desktop, which worked 100% as expected. Then I was forced into the Outlook world, which almost worked (through Activesync), but it had its glitches, like suddenly not connecting or producing duplicate entries, which consequently would give me multiple alarms for the same event. Now I am using a Note, with S-Planner and Google calendar and it doesn't seem as solid as Outlook, not to mention Palm Desktop.
Still, Outlook has never been a perfect piece of software and I won't miss it much. If Samsung managed to put together a sensible version of KIES, it would be enough for me.
Alternatively, if you really depend heavily on Outlook, why not try a third party synchronizing software, like Companionlink http://www.companionlink.com/ ?
Trouble is google calendar is to basic for me and has stopped syncing the last 3 months but has all the older events ? even though out is on my s-planner, so i think i need outlook. I do have the 2002 version though which not very compatible.
I don't know why the s planner is force closing when searching.
My key essentials are outlook sync to phone and search.
I would get outlook 2010 if this would help sync as I don't want to go back to iPhone
the iPhone app was weekcal by utilitap which was great.
I also use Outlook 2002 (when I have to), since later versions, especially 2007 and 2010 are even worse than that. They seem to have lots of functions, but these are not well implemented. Even though they seem to work, they are buggy and instead of quietly doing what they're supposed to, produce lots of infamous Outlook secret error codes for you to resolve. I don't have time for this kind of game.
Google calendar misses some functions, but as far as I am concerned, it synchronizes well all the events I put into S-Planner. It looks like there's a problem in your setup. Do you have automatic data synchronization turned on on your Android phone? Do you synchronize while connected to WiFi? Or maybe your data transfer is somehow blocked when on 3G network?
I do have data sync on and sync via wifi. Good point I will change this. May do a hard reset as I am not using as my main phone yet, just trying to get everything stable before I transfer. Shame about all this though as it is a great phone.
Thanks for your help.
This may help re the search crashes in S-Planner - I noticed this as well, immediately after a recent firmware update. Before that, S-Planner search worked fine. I plan to register with Samsung and raise a ticket or ask a question - the more of us that register and complain, the quicker it will be fixed, so I'd encourage you to do the same.
Further to the search crash. It's tied to the Google Calendar (that S-Planner interacts with). Called Samsung New Zealand for support and what a surprise, they didn't even want to talk to me about the problem. Figured it out for myself with the help of a little forum searching - it seemed that that the calendar cache was conflicting with the firmware update. Backed up data, forced the calendar to close from Manage Applications, rebooted, and now the search works fine - I've run about 5 searches and all seems good so far. Re syncing with Outlook - I sync using Kies with Outlook 2007, no problems so far.
Logged a query with samsung and just done a factory reset and now have Kies installed on my PC. It wont sync with outlook 2002 contacts or schedule get message "an error has occurred attempting to read or write protected memory. This is often an indication that other memory is corrupt"
Looking on forums there seems to be a problem with kies or I dont know if it is a problem with outlook 2002. I could upgrade to 2003 (I like the week view of 2002) then the google sync software would work hopefully for the outlook to google calendar? Idealy just want reliable local sync from outlook to Note, just like with my iphone to weekcal (sorry to say the iphones looking like gods gift at the moment).
Hopefully ICS will put all this right.
Simple answer for you - I use outlook for work all day and I sync using myphonexplorer. It does more than just sync, install programs allows you to text via laptop etc. Best of all its free - syncs via wifi or usb or bluetooth. Its nothing short of perfect for my needs. Syncs contacts, notes, diary etc
Same issue for me with ActiveSync.
While I was on GB no matter what application I used the sync never happened. The application just pops a message that the server refused the connections or some thing of the sort. After a few searches I found out that my Org's mail policies are on stricter side and they do not allow syncing on certain androids unless they support encryption. As Samsung has not implemented it, I had to check my mails on webmail.
But looks like even ICS is a disappointment on this front. I flashed an ICS ROM and checked, but no luck on MS EAS
Jorte Calendar?
This maybe not be germane to all your problems, but I struggled with the native Samsung calendar / tasks app to sync properly - especially with the widget view.
I switched to Jorte Calendar. It syncs perfectly AFAICT with Google calendar, has great tasks support and about a million different customisable widget views.
Unfortunately, searching appears to be its Achilles' heel... which I guess for you means its no go.
On the PC end, I have switched to Em Client. All so far is syncing fine. Note, tablet, PC, cloud; calendar & contacts.
Could not get myexplorer app utility to work either. Got duplicates of calendar appointments (total of 5000 appointments twice !)
Restored from back up and now still have no
Appointments , events on my note.
Taking too much of my time up.
Still using iPhone for general day to day.
One thing I have noticed though is how much battery my note has in reserve after getting rid of apps, like battery saver, juice defender etc. Ironic really.
Sent from my GT-N7000 using XDA

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