Hi guys, I have a moto x 2014 for 2 years but these last months I noticed a huge battery drain when the screen is off. I tried to hard reset it, but the problem is still there and I wonder if it is due to battery or software. The phone has still the stock rom, I didn't root it or change recovery or rom and it's also updated to Marshmallow. In order to try to improve battery life, I installed ForceDoze via ADB but it didn't do any difference. What could I do? The warranty will last till next tuesday so I could try to send it back to Motorola, but do you think they will change battery or do something?
You should check which apps are using more of your battery. If they are user apps (like Facebook) try uninstalling them and using their web apps.
If they are system apps, you're going to need a bit more research.
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Hi,
the title basically says it all: Since the 4.3 Update, my HTC One suffers from severe battery drain. Before the update the battery would last 2 days easily. Now however, around noon of the second day, the battery is down to almost 5%. Especially over night it now goes down 10-15% where before the update it only dropped by 2% or something over night.
I have installed a battery monitor (Batterystatsplus) and noticed that the app "HTCBackupReset" seems to drain the battery and causes wakelock. I can't seem to deactivate this app. Any ideas/solution/people having the same issue?
If you want to squeeze more battery life out of your phone install the ElementalX kernel and leave the settings on default. My battery went from lasting barely a day (12 hours), to lasting for almost a day and a half (18 hours). Although it might not make your battery last for two days every little bit counts.
(Wow, I sounded like I was marketing a product then lol)
Insanity133 said:
If you want to squeeze more battery life out of your phone install the ElementalX kernel and leave the settings on default. My battery went from lasting barely a day (12 hours), to lasting for almost a day and a half (18 hours). Although it might not make your battery last for two days every little bit counts.
(Wow, I sounded like I was marketing a product then lol)
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The built-in battery saving mode gets me enough battery life. At least it did until with the 4.3 update said "HTCBackupReset"-App started to drain the battery bad!
I do not want to install other kernels or stuff like that. Iam on stock unrooted and want to stay there. But I want to know if there's a way to get rid of this app or deactivate it. Otherwise I will try contacting the HTC support which will, of course, have no effect at all.
Mad-Matty said:
The built-in battery saving mode gets me enough battery life. At least it did until with the 4.3 update said "HTCBackupReset"-App started to drain the battery bad!
I do not want to install other kernels or stuff like that. Iam on stock unrooted and want to stay there. But I want to know if there's a way to get rid of this app or deactivate it. Otherwise I will try contacting the HTC support which will, of course, have no effect at all.
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Its probably just the htc auto backup and it's been set to back up daily or something... Try removing your HTC account from the accounts and sync menu
chenchen399 said:
Its probably just the htc auto backup and it's been set to back up daily or something... Try removing your HTC account from the accounts and sync menu
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I neither have an HTC account nor do I actually use HTC auto backup. Otherwise I wouldn't wonder why this app drains my battery, would I?
I have the same problem. Could you find a solution yet?
Healtheater said:
I have the same problem. Could you find a solution yet?
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I contacted HTC support. They said factory reset is all that would help. Did that and battery life is awesome now (three days straight with moderate usage!).
Try contacting the support and bother them with the problem. They need to know there is something wrong with the software.
Oh btw after resetting there was some of the Google services causing wakelock again - a reboot fixed this.
Mad-Matty said:
I contacted HTC support. They said factory reset is all that would help. Did that and battery life is awesome now (three days straight with moderate usage!).
Try contacting the support and bother them with the problem. They need to know there is something wrong with the software.
Oh btw after resetting there was some of the Google services causing wakelock again - a reboot fixed this.
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I already made a factory reset in the last hour and re-configured my phone. I still got the same problem
The app that drains the battery is now called "UDove" and before it was "com.qualcomm.privinit". Their all in the same process as "htcbackupreset"
I think i have to contact htc support, too...
EDIT: contacted HTC support and they said i have to send in my phone for repair. Are they stupid? This happened after android 4.3 update, how could this now be a hardware problem?
Have you any suggestions what else i can do? Do you backup your phone with either google or htc account? Did you configure anything different before and after reset?
Ok, so I had a problem with my old Moto G 2014 and bought a new one. I've been using it for two days and I'm yet to get the battery life I used to have on my old one. With Kit Kat I used to get 4,5 hours of screentime. When updated to Lollipop I went to 5,5-6 hours of screentime. With the new one I'm getting 4,2 hours of screentime tops. The phone came with Lollipop already so I was hoping to get my old battery life (or better, as it is a new phone).
"Android Services" is having an abnormal use of battery (as seen on screenshots) and it is actually eating more battery than screen on some point which was NEVER the case before.
As for screentime, right now I'm with 75% battery and 1,1 hour of screentime. Usually on the old phone I'd get 1,1 hour of screentime with something like 87%.
The battery consumption overnight is also abnormal. I went to sleep with 85% and the phone in airplane mode and woke up to 80% - 7 hours without use nor signal searching (I know the phone uses battery overnight but 5% in airplane mode is too much for my experience). The charts didn't show any sign the phone was awoke on this time.
I've already frozen Motorola apps, did all the recommended settings - that I had on my old phone - (location with low battery use, turned off printing services (and frozen them too), wi-fi automatic searching off, etc), I am yet to use 3G/mobile network (so far I have only used wi-fi), the screen brightness is close to the minimal (automatic brightness is off), etc, so I don't know what the problem is (and I don't want to factory reset my phone now and lose all the app settings I just redid).
I want to know if you guys have any idea of something I can do or understand the "Included Packages" used by Android System (which obviously is eating the battery, I just want to find out why and fix it).
Thank you!
Fixed it. The solution was clearing the cache of the apps listed on the Android System battery stats + doing a cache wipe on Recovery Mode.
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
blackliquidedit said:
Talked too soon, here I am with only 16% left and only 4h10m of screentime. Can anyone help?
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Can you post your latest screenshots please? Also, go to Settings -> Battery and tap the battery graph and post a screenshot of that as well...
So I did a factory reset, reinstalled the apps, redid all the settings and did a battery calibration. Yet, I'm with 17% and only 4 hours of screentime. It's very frustrating. It's two hours less than what I used to get. And the worst is that I can't just turn the phone back and say that the battery isn't as good as my old phone one. It is either a Motorola/Android setting or I was just given a bad battery. Again, very frustrating.
I haven't been using FM Radio, DropBox (wth this NativeDropbox agent), so I don't understand these on Android System, and I'm only using wi-fi.
Any help?
I don't know what's causing it.. I had 30% left with 5h+ of screen on time yesterday, the battery life's fantastic. Without using battery saver mode aswell, I only have the brightness set to min most of the time (bright enough inside) & location off.
In my old one I'd get to 6 hours with similar settings (location was turned on though, with low battery use, and it didn't bother). I don't want to have to turn my phone into a stick to get reasonable battery life.
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
blackliquidedit said:
I'm thinking about reflashing the original rom (since it doesn't void the warranty). It will be the second reset I'll give my phone in less than a week. Do you guys think it can do something useful or will I just waste my time?
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I prefer KitKat too. If you like Lollipop as a whole and the only thing bothering you is that battery drain, I suggest you get a Custom ROM which is based on Lollipop (I'm using this one: http://forum.xda-developers.com/moto-g-2014/development/pf-cm-t3127531) and it's working quite fine.
If you want a Custom ROM based on KitKat, go for MicroKat ROM.
Btw, turn off auto brightness for your phone and drag the brightness slider to the minimum (or wherever you're comfortable keeping it) because detecting the surrounding light and adjusting the brightness consumes more battery. Let us know what decision you make and how the results turn out to be for you...
I've been doing some stressing tests. With location services turned off I've been able to get 5.5 hours of screentime (this was the only thing left to do on the battery saving checklist). 5.5 hours with 1% left of battery. This is still less than I used to get on my old Moto G 2014, on which I once got 6.15 hours with 3 or 4%. However, this must be some firmware bug or setting, IDK (and no one here seems to know nor care), so I guess I will only wait on a update maybe. I've tried everything but flashing a different rom. Flash a stock rom is still an option but IDK if I want to reset and do all again with the risk of it doesn't work.
Right now I just put my phone to charge with 13% and less than 4.4 hours of screentime. I might have to settle for this, but comparing to what I had it is very frustrating.
I'll update if I "fix" it or if I decide to flash the stock rom (I'm not up for flashing a modified rom because I don't want to unlock the bootloader and lose the warranty).
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
blackliquidedit said:
Actually the stock rom I mean is the firmware. Sorry about this mess up. And I'm about to do this as my last attempt of having my 6-hour-screentime-batery-life.
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Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
Solved
Ok, I think I got it.
My Moto G XT1069 came from factory with Lollipop, so I didn't have to update OTA or anything. What I did was: I flashed via fastboot the Lollipop stock rom/firmware (one I easily got on Google, that I came to know is the OTA update from 4.4.4 > 5.0.2, as the "System version" is different of the one I used to have). This solved my battery problem. No bootload unlock needed, so no warranty void.
I guess some bug with Moto G's factory Lollipop is causing poor battery life, so for anyone's experiencing similar problems, this is what got mine fixed.
dakshay95 said:
Flash stock firmware? Aren't you already on stock?
I understand not wanting to install a custom ROM but you can try performing a factory reset on your phone. In order to back up your apps to SD Card, root the phone (It can be rooted without unlocking the bootloader or losing your warranty) and back up your apps using Titanium Backup.
Sent from my Moto G 2014 using Tapatalk
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I know it is a different matter but how do I root my phone without unlocking the bootloader?
blackliquidedit said:
I know it is a different matter but how do I root my phone without unlocking the bootloader?
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Try the Kingroot application. I think it's possible. Lots of videos and tutorials out there as well
Sent from my Moto G 2014 using Tapatalk
---------- Post added at 08:57 PM ---------- Previous post was at 08:51 PM ----------
Just wanted to know, which firmware did you flash? Can you put the link on here? Glad that your issue is resolved !
Sent from my Moto G 2014 using Tapatalk
I flashed this one: https://mega.co.nz/#!MMpCGYSJ!yMa0_a1dwPgxy7aTGN78uEjgedx3Sd-eo_D2kopf5Yo
Hello everyone,
When I got the X, I was happy with its battery life. Since the past couple of weeks I am having a terrible experience with the battery life. I installed betterbatterystats and I checked in the alarms tab, com.google.android.gms has consumed 60%? How do I stop this. In standby mode as well my battery is losing by 4-6% every hour?
Any help is much appreciated.
Clear data from Google Play Services and Google App, or do a factory reset. I have noticed that my phone drains more battery in standby than it did in Kitkat, upto 5 times more. In device operation, opposite is true. But the standby time sucks. Really, no solution seems unless Motorola releases an update, it is getting really lousy to fix bugs; or better, you can unlock bootloader and use a custom ROM.
tyus2 said:
Clear data from Google Play Services and Google App, or do a factory reset. I have noticed that my phone drains more battery in standby than it did in Kitkat, upto 5 times more. In device operation, opposite is true. But the standby time sucks. Really, no solution seems unless Motorola releases an update, it is getting really lousy to fix bugs; or better, you can unlock bootloader and use a custom ROM.
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have already done that and performed a factory reset to. no benefit.
the only reason i am not flashing a custom rom is because i want the moto actions.
roddem said:
have already done that and performed a factory reset to. no benefit.
the only reason i am not flashing a custom rom is because i want the moto actions.
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You can stay rooted on stock rom as well and figure out what's eating your battery. That way moto actions won't be lost either. That's what I've done to narrow down what's eating my battery.
Sent from my XT1095 using XDA Free mobile app
I love the phone, but actual use doesn't drain the battery quickly, but standby does. I use avast battery saver, and it doesn't help. Over 20 minutes I lost 2 percent, or 1 percent every 45 minutes. It's annoying how quickly it drains. I have the unlocked edition with 6.0 for two days now, and battery life hasn't improved. Ive wiped the cache and have done a reset, but to no avail. Should I root and go to a different ROM, or try something else? thanks.
What kind of apps do you have installed? Have you gone into the battery details to see what's using the battery? I have had CM 13 and like it, but can't really tell much difference between it and stock besides having much better control and customization, things that I find it hard to live without (granted, I only had stock 6 for a few hours).
zstricky said:
What kind of apps do you have installed? Have you gone into the battery details to see what's using the battery? I have had CM 13 and like it, but can't really tell much difference between it and stock besides having much better control and customization, things that I find it hard to live without (granted, I only had stock 6 for a few hours).
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AH this is my other account, but i have instagram and snapchat being the only auto refresh apps, and snapchat only loads when i open it so it doesnt sync when its on standby, and ive reinstalled instagram. Without it, nothing changes. So im at a loss as to changing roms or sticking with stock
Have you looked at the 'Battery' section in settings to see what it says about per-app usage? It lists the apps by how much each one has used, and gives useful information about how long each one has been active, how many times it has woken the phone, etc..... Not sure about stock, but in CM13 it even estimates how many mAh each one has used. I would try to figure out what exactly is using the battery before switching to a custom rom (unless you're wanting to switch anyway), because there's a chance that if it's a specific app that's causing the drain it will still do it on a custom rom. I would also get rid of any battery or system managers, savers, optimizers etc... I'm not saying that none of them ever work, but obviously they're not working for you, and could be part of the problem.
I don't lose any more than 5 percent overnight on CM13. There are only 3 issues [that I am aware of] that you may have going from stock to Cyanogenmod: Moto voice doesn't work (OK Google does), Android Pay probably won't work, and if you use Google Cardboard you'll have to change the dpi settings in display options, which is no big deal. The one thing that I miss from stock is Moto voice and being able to wake the phone with my customized hot phrase. Other than that everything 'just works' and is smooth, stable and super fast. And gets an update almost every day.
My phone got the update to Android 9 a little over a week ago, and since then it has been losing battery like crazy. For example, last night I left it unplugged as a test, and it lost 30-40% of battery within 6 hours (while I was sleeping). Before the update, a fully charged battery was able to last for two days, now it doesn't even manage one. The phone is often noticeably warm.
I restricted all "consuming apps" some days ago, that did not make any difference. I also tried 3rd-party apps to analyze the battery consumption, but did not find any way to figure out what consumes all the battery in the background / while the screen is off.
Using Google I found other people with the same problem, but I did not find a solution. What can I do?
I had a same kind of problem but it started a few days after a manual update flash. I had been experimenting with some root stuff (mostly magisk though so they should go away by uninstalling the modules) but could also not figure out the reason for the drain.
I also tried to reflash only system and vendor partitions, but ended with a bootloop, so I had to flash the whole firmware again. No problems after that.
I would try a factory reset if I were you.
You can also try GSam battery monitor (if you already haven't) to figure out what's happening with your phone while the screen is off and it should be sleeping.
I upgrade the XPZ yesterday to 4.41 Pie. Charge the mobile after upgrade to 100%.
The current situation looks like:
18hour active, 30 Min Display, a few calls... Whatsall, newsletter, Mail..... are running in the Background, LTE, EDGE and WiFi are always on, BT has a connection to my watch...
88% are still in the Accu. (Save mobil datatransfer is aktiv; additional the option is enabled to reduce power consumption for apps in background)