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Hello Friends,
I got a new HTC Touch Diamond about two days ago. I'm very eager to transfer my songs to it and when I tried to do so by connecting the phone to the system in 'Disk Drive' mode, it didn't work.
Each time I would connect the phone to my system and select the Disk Drive mode, the below would happen:
1. I'll see a 'New Disk Drive found' notification in my system tray.
2. The add new hardware wizard would come up with a message stating that there was a problem installing the new drive.
These two steps would keep on repeating untill I unplug the phone.
Though, I can connect the phone in ActiveSync mode without any issues.
If anyone of you has faced this issue, please let me know what needs to be done? Am I missing something?
Note: I had an older version of ROM (ROM version: 1.93.720.2) when I got the phone and I updated to ROM version: 1.93.720.4. I faced this issue both the times.
I have never used the disk drive mode. This restricts you from doing many things. I would suggest transferring all your files through activesync in the normal "Explore" way. This way may take a bit longer to transfer your files, but you can also sync them (the music ones) with your pc if you have Vista.....
mitsi said:
I have never used the disk drive mode. This restricts you from doing many things. I would suggest transferring all your files through activesync in the normal "Explore" way. This way may take a bit longer to transfer your files, but you can also sync them (the music ones) with your pc if you have Vista.....
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Click to collapse
I agree that it applies a few restrictions, however, transferring files via this mode is much faster.
I appreciate your reply, yet I need to get the disk drive mode working.
Thanks,
trivedivishal said:
I agree that it applies a few restrictions, however, transferring files via this mode is much faster.
I appreciate your reply, yet I need to get the disk drive mode working.
Thanks,
Click to expand...
Click to collapse
try changin another usb port, i suspect the port is faulty.. or change another cable.. i encounter such issue before and it turn out dat my usb port is acting weird..
Is possible to have an issue with windows drivers.
If the phone is working in active sync mode with the same port and cable, is not that.
While is connected as Disk Drive in device manager in USB section are you seeing it as storage?
If is there try from computer management\disk management to see if the partition from the phone is ok.
Best regards,
[SOLVED] Not able to connect diamond to system in 'Disk Drive' Mode Reply to Thread
This problem is solved for me now.
It appeared that the problem lay with my system and not the phone. I removed unneccesary programs and "cleaned" my system by using a trial version of System Mechanic v8.
I tried connecting after and now both disk drive mode and activesync mode work for me.
Thanks,
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
crt_ben said:
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
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Click to collapse
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
majorpay said:
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
Click to expand...
Click to collapse
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
crt_ben said:
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
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Click to collapse
Odd... I had issues with the original drivers, but once installed, I never had another prompt again.
edit: I had it one more time, but it found them and installed them
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
gr33nT said:
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
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Click to collapse
Hi gr33nT,
Thanks for responding. I'm 100% stock at the moment, not rooted or anything (though it will be soon ) Sometimes I use charge only if I have it connected to my laptop at work but I still want to listen to music from the SD card. I may see if I can get Verizon to swap out the phone, the message pops up all the time and it's getting annoying...
A quick follow-up on this one: I tried the stock LG cable on my win7 machine (I had been using moto cables). I installed BOTH the bootstrap drivers as well as the LG drivers from the web - still happening. I rooted with these drivers via S1C so I know the drivers are good. If nobody else has run into this, something is probably wonky with my phone, so I'm probably going to exchange it.
For mine, every time I connect, it asks me if I want to install bootstrap. Even though, they have already been installed cuz I am rooted.
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
AndroidCraig said:
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
Click to expand...
Click to collapse
Hmm...that is troubling. I'm still having the issue running the stock rom and rooted, now. When I get time I'm going to drop by the Verizon store and hopefully they'll replace the phone - I suggest you try the same, as I doubt it's the computers we're using. My win7 box and winXP work laptop could hardly be more different!
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
bwhxeon said:
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
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Click to collapse
Hi bwhxeon,
The issue (USB device not recognized - it sounds like you're referring to the autoplay driver installation) happens for me in mass storage mode also. I believe it has to be the phone as I've never had this problem on any of my PCs with my OG Droid or any other USB device. With this phone, I have the problem on all of my PCs.
I had the same problem. The error popups seemed random at first. I noticed if I enabled/disabled the WIFI on the device while it was connected, I could make the error popup.
I ended up getting a new replacement device when I also noticed the 4G Hotspot wasn't working either even after a factory restore. There was definitely a hardware issue with the phone.
USB Unknown Device
same issue here.. when using ADB though I have to set to Internet Connection then it goes away for a while until I want mass storage or just charge from USB again, then re-appears.
LG is not like most other phones as in usb debugging only works in internet connection mode where others go into it as soon as you plug it in.
Just kind of scanned this thread but have you tried a different USB cable? I was having a problem with mine only wanting to charge with the stock so I grabbed another cable and it has worked right ever since
Same issue, two different pcs, with two different cables. Bootstrap does not load anymore so I am using the drivers from the links, both sets of Lg verizon drivers
Sent from my VS910 4G using XDA App
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc.
call Verizon or LG for that support..OR try your control panel windows settings..devices
pissinguoff247 said:
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
Click to expand...
Click to collapse
Is the little USB symbol showing up in the notification bar?
If not...try a different USB port on the computer.
Sounds dumb, i know...but it worked for me today when I had the same problem. And I think I recall it working on my old Incredible.
SOLVED
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc, between mass storage mode and whatnot. When I switch the LG from charge to mass storage and back on the fly, it's doing something to the samsung drivers. When i reconnected my samsung, then the LG again, things went cuckoo for cocoa puffs until I rebooted.
I can't post a new topic as I have less then ten posts but I have an issue with my connectivity as well. When unplugged the phone still shows the USB icon in the top left corner like it is plugged in. However when plugged in the phone will charge but when connected to a computer mass storage mode will not work or show up. I have tried it in windows xp/ osx on my MacBook. Windows 7 on my desktop and nothing. The drivers are good as it was working before. I have done a wipe/data, restored back to cubed 1.1 mod and it is still doing it. It doesn't bug me that bad as I use andftp to move my apostle back and forth from my NAS to sdcard. But I would like it fixed as trying to put music or ISO's for my psx emulator can take a minute over the wifi. Any help would be appreciated.
Sent from my VS910 4G using Tapatalk
Why am i getting a Factory data cable connected and i cannot switch between usb modes?
I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. I even installed PC Companion, and made sure everything is up-to-date but I just cannot get it to work.
I want to use this feature so I can access my micro SD card without messing with the flaps: transferring music and tag editing using mp3tag are essential to me and I don't want to wear out those delicate little flaps!
Well I tried pairing wireless with Win. 7 and failed too, don't know exactly what's the problem. My suggestion would be to use ES explorer though. You can add your PC to the LAN tab by entering the internal IP and just copy to the internal memory (no SD card access thanks to Google). From there the preinstalled File Commander can move your music to SD.
rec71 said:
I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. ...
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Click to collapse
Had the same issue on Win7, hang while transferring settings. On the 3rd attempt it did pair successfully. I noticed that windows was installing a device driver on the first pairing attempt, maybe that just needed to complete first.
The Transfer Settings stage does take a while, so it may just look like it's hanging. How long did you try it? Also you may need to allow portable devices access in your firewall (as the popup advises).
I left it a good 10 minutes. No drivers were being installed and no firewall popups appeared (I don't use the Windows software firewall).
Same here (64bit) win 8.1 I let it run until the 'can't complete' dialogue shows
Having the same issue here - anyone else fixed it until now ?
It happens to me at first... But if you will make screen time out more like 10 + min, while pairing configuration it does connect. Its because of screen goes off then it wont connect.
Sent from my D5803 using XDA Free mobile app
What helped me was making sure the screen didn't turn off, might be an idea too to temp disable Stamina while it goes through its process, it does take a while.
techguyone said:
What helped me was making sure the screen didn't turn off, might be an idea too to temp disable Stamina while it goes through its process, it does take a while.
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Click to collapse
Yup, that was it - and ofcourse no vpn active..
This worked for me
rec71 said:
I have a new Z3C and want to use the Wireless Media Transfer option but I cannot get the device to pair with a Windows 7 x64 PC (I've tried two PCs now). I have the device in MTP mode, but when I right-click on "Xperia Z3 Compact" and choose the "Network Configuration" option the wizard hangs while trying to transfer the settings. I even installed PC Companion, and made sure everything is up-to-date but I just cannot get it to work.
I want to use this feature so I can access my micro SD card without messing with the flaps: transferring music and tag editing using mp3tag are essential to me and I don't want to wear out those delicate little flaps!
Click to expand...
Click to collapse
I had the same problem, solved it this way (hope I remember correctly)
on phone:
- set screen sleep to 30 minutes (Settings - Display - Sleep)
- turn off stamina mode (Settings - Power Management)
-plug into PC with USB
on PC:
- "Computer", right click "Xperia Z3 Compact" and select "Network Configuration"
- Click through with "Next/OK" until you get the screen that says something about "transfering settings" (or something like that) where it seemed to hang on previous attempts.
...and now the most important part - WALK AWAY!! Make a sandwich or something, come back in 30 mins and all should be OK - it's not actually hanging, just looks unresponsive while it does it's thing - be patient.
Good luck!
I did pair with PC using USB. The problem I have is that it hangs for 1 or 2 minutes while trying to connect to PC with WI-FI. Then it fails. I try for like 15 times, then for no reason it works. It only happens when I'm using my home wi-fi. I tried to connect with a friend's wifi, and it worked in a few seconds.
Mine arrived yesterday, so I have not had much time to "play". But here are my first impressions and the issues I have found.
First impressions (coming from an LG G3).
It is super fast. I really like that.
The phone signal strenght seems better. So, either they "lie" on the display or the antenna is better.
No bloat - nice.
I got the 128Gb one. Loads of free memory and storage. I like that.
Screen is OK.
It came with dual sim slots which I didn't know - I can now use both sims in one phone.
Now, issues:
It won't connect to my PC. I get a "USB device not recognised" error. Spent ages chatting with their techie and I need to put it into USB debug mode and the load an ADB driver which they could not provide. How STUPID is that.
The capacitive button lights are so dim as to be unusable and only come on as you press on the spot. What is the point of that?
Bluetooth won't connect to my headset (MPows) unless I put it into APTX mode.
Bluetooth connects to my car for phone, but while it tries to play audio, there is nothing there. I have loaded some music and it plays OK using VLC. Maybe the music is in the wrong place but I have no idea how to check.
If anyone has any idea on my first issue, I would be grateful for some help.
Alan
alan sh said:
Now, issues:
It won't connect to my PC. I get a "USB device not recognised" error. Spent ages chatting with their techie and I need to put it into USB debug mode and the load an ADB driver which they could not provide. How STUPID is that.
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Click to collapse
I had this issue, it would appear to fairly common. What worked for me was the following.
1) Disconnect your phone and restart windows. (Restarting windows was necessary for me as attempting to connect the phone and it failing caused something that was only cleared by a reboot).
2) Enable developer options and on the phone and select USB debugging mode.
3) While you are in developer change Select USB Configuration to MTP (Media Transfer Protocol).
4) Check step 3) actually stuck. It takes a few goes for me and others for some reason.
5) Connect it to your PC
6) Hopefully it will mount as a drive called Oneplus Drivers or something similar (can't remember the exact name). In this driver is a setup up for the USB driver installation. Run it as admin and install.
7) If that all worked you should now have the mounted drive described above and your Oneplus 5 as a separate mounted MTP device in explorer which you can access the internal storage from.
For me, I can't disconnect and reconnect without rebooting windows and repeating steps 3,4 & 5 above. There is clearly either a bug in Oxygen or a driver issue that needs resolving but hopefully this will work for now. For info, with the phone connected my PC won't shut down. It does boot to the login screen but won't actually show the login prompts! Weird.
Thnks Chris. At the moment, I can't get MTP mode to "Stick". I'll keep trying. I may have also found some ADB drivers (on my laptop which is not near me at the moment).
Alan
One more issue - playing music over bluetooth, it occasionally "stutters" and I hear what appears to be a very small gap in the music - about 1/10th second - but noticeable. Has anyone seen (heard) this?
Alan
alan sh said:
One more issue - playing music over bluetooth, it occasionally "stutters" and I hear what appears to be a very small gap in the music - about 1/10th second - but noticeable. Has anyone seen (heard) this?
Alan
Click to expand...
Click to collapse
I have had this with a previous phone, not this one. What does the catlog say during the stutter? Mine showed errors regarding the Bluetooth communication, does yours do that? This can help you find out if it's software or hardware.
My capacitive buttons seem dimm as well, haven't really noticed that before..
AT,
What is the catlog? Where do I find that?
alan sh said:
Thnks Chris. At the moment, I can't get MTP mode to "Stick". I'll keep trying. I may have also found some ADB drivers (on my laptop which is not near me at the moment).
Alan
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Click to collapse
Alan,
If you try and set MTP mode a few times it will stick. However, the text under Select USB Configuration will still say "Charging" unless you leave the Developer options menu and go back in again. Then it should say "MTP (Media Transfer Protocol)".
Chris,
You are a star. That worked and I can now see my internal storage.
Thank you
I just have to find out why my 2016 BMW will not see the music over bluetooth now (my old LG G3 worked fine)
Alan
Alan
Haven't tried to mount to PC yet. Surprising it isn't like the oneplus 3 where it mounts a separate drive on the PC with the drivers?
alan sh said:
Chris,
You are a star. That worked and I can now see my internal storage.
Thank you
I just have to find out why my 2016 BMW will not see the music over bluetooth now (my old LG G3 worked fine)
Alan
Alan
Click to expand...
Click to collapse
The only thing I can think to do is delete the phone from the car's memory entirely. Delete the connection from the phone entirely, and start all over. You may have done that, but on my 2013 Veloster I have had times where I needed to just start over completely. Having said that, no problems out of the box for me so far with the OP5 in my car, bluetooth gym headphones, or either bluetooth speaker I use. It's been very easy.
I tried that - still the same. The attached picture shows what I get.
This is my last major issue with this phone.....
Alan
Onother issue i just found out...
Maybe someone else found a fix, but i didnt....
With my OP2 i always conncted e Little USB adaptor with a micro sdcard in it to the phone to Transfer Music or any other files to or from the phone. When i connected it to the phone it imidiatly was recognized and in the filemanager one more Folder was created to manage These files.
But on my OP5 nothing happens....... can someone help?
Edit: last Oxygen Update, OTG is on, USB Debugging is on
Stefan McSleaze said:
Onother issue i just found out...
Maybe someone else found a fix, but i didnt....
With my OP2 i always conncted e Little USB adaptor with a micro sdcard in it to the phone to Transfer Music or any other files to or from the phone. When i connected it to the phone it imidiatly was recognized and in the filemanager one more Folder was created to manage These files.
But on my OP5 nothing happens....... can someone help?
Edit: last Oxygen Update, OTG is on, USB Debugging is on
Click to expand...
Click to collapse
Yeah, I think TechTablets on Youtube also mentioned USB-on-the-go not working on his OnePlus 5.
pedodroid said:
Yeah, I think TechTablets on Youtube also mentioned USB-on-the-go not working on his OnePlus 5.
Click to expand...
Click to collapse
Would be sad without that feature because always connecting to my PC wouldnt be such comfortable for filetransfer....
Hope that the developer from Oneplus will fix it in future
Had an issue with the APN for T-Mobile in the US. I had data and could make VOLTE calls etc but email through TypeApp or Blue mail would not sync and various other programs had issues (connection errors), over wireless at the house everything was fine. I added the APN suggested by T-mobile haven't had an issue since. All I changed was the APN protocol to IPv6/IPv4 (was just IPv6) and removed hipri and supl from the APN type.
Everything works as it should.
hey I want to ask a question
is the camera on the op5 worse than the note 5 ?
In the advanced settings I noticed a Bluetooth codec option which might help.
I haven't tested it on the car yet. mines a 17 VW so will test it
I've tried changing the codec - no difference.
another annoiing issue....it changes network from O2/4G LTE to EPlus 3G. So i disabled automatic network and switched manual to O2 again. But the same....it really s...ks, because most time it runs with Edge only
tapatalked...
Only issue I have at the moment is too sensitive autorotation of the screen. Even though the rotation happens very fast, I would prefer it not turning in the first place if phone is rotated only few degrees. I wish there was a way to adjust the angle when to rotate the screen.
Sent from my ONEPLUS A5000 using Tapatalk