Screen glitch - Galaxy Note5 Q&A, Help & Troubleshooting

yesterday i was having a call and after i disconnected the call i saw my screen turn very weird. i am using a n920G with december security patch can some body tell me whats wrong as its really annoying and happens every 10-15 calls

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3rd. when message has been received, having same problem as number 2.
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Help! My phone suddenly hangs up mid call randomly

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I used to think it might have been my face pressing against the screen, but that can't be it as the screen is off while I'm talking. In order to fix it during a call, I have to turn the screen on first. Has anyone else had this problem?
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Question Screen Turns OFF on Video Call (Viber)

Hello,
Just wondering if you guys have the same problem.
Phone is updated on 12.5.8.
Just bought for my wife last week
The app we are having trouble with is Viber during Video Calls. Whenever she video calls someone, while it is ringing, the screen turns OFF. Nothing happens even if she double taps the screen or presses the power button. After a few rings and presses on the power button, the screen will turn ON and everything seems back to normal.
I tried video calling via FB messenger and I am not encountering the same issue.
I tried to test the proximity sensor using Viber call and phone call and it is responding well but not 100%. Sometimes when I put in on my ears, the screen doesn't turn OFF. Most of the time, it does.
I also tested via the CIT (Secret Menu in the About Phone>Kernel Version), the result was mixed. If I just put my hand over the sensor, it does not turn to 0.0. It only goes to 0.0 if I put the phone down facing the table and then goes back to 5.0 when I pick it up.
I tried clearing cache, data, uninstalled, reboot then installed viber but the issue still exist.
Here is a video link of the issue I am talking about
VID_20211002_222722 - COMPRESSED.mp4
tinyurl.com
Do any of you face the same issue? TIA!

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