usb device not recognized/malfunctioned - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

keep getting this error when i tried to connect the note 4. I tried updating the driver, uninstalling the drivers, and different versions. Tried different usb cables also and different ports.. Can't odin stock rom because of the error. Phone won't show up in odin. Search google for hours, but not of the solutions I found didn't help. Any suggestion appreciated.

I suppose you download the latest driver for your device. Developer mode has been enable and you are in download mode. Hmmm have you tried different USB ports? What firmware you trying to install? Try different ODIN.

gmenik6 said:
I suppose you download the latest driver for your device. Developer mode has been enable and you are in download mode. Hmmm have you tried different USB ports? What firmware you trying to install? Try different ODIN.
Click to expand...
Click to collapse
yes, i have downloaded the lastest driver. developer is enabled and in download mode. But in download mode Windows pop up the same device is malfunctioned. I was on firekatv21 rom (android 4.4.4)- which i was lucky to it working from a nand backup. I'm thinking is a problem with the phone. I tried my note 5, and s6+ and it identifies fine. Yes i have tried different ports, and even a different computer. Same issue with the phone. I also tried different version of odin. It just won't recognized the device, however it will still charge thru the usb cables. And yes, i have tried over 7 usb cables, 3 oem samsung cables

Ever get it working? I am having the same problem but with the 6.0.1 stock rom. Tried several cables and replaced the usb port on the device. It also won't work with a micro usb memory stick.

eeyan said:
Ever get it working? I am having the same problem but with the 6.0.1 stock rom. Tried several cables and replaced the usb port on the device. It also won't work with a micro usb memory stick.
Click to expand...
Click to collapse
Unfortunately no. I also ordered a new USB port and replaced it so it turns out not to be the USB port. It's either software on the phone or problem with the motherboard. I have tried different pc and windows os, so it's a phone problem. Rules out pc as many solutions online suggested.

Alright, that helps narrow it down, thanks!
jxlee0215 said:
Unfortunately no. I also ordered a new USB port and replaced it so it turns out not to be the USB port. It's either software on the phone or problem with the motherboard. I have tried different pc and windows os, so it's a phone problem. Rules out pc as many solutions online suggested.
Click to expand...
Click to collapse

ok guys .i never was able to fix this, so any help is appreciated. I've been using a note 5, but would like to get my note 4 working. When i connect to windows. This is the error.
Device manager:
Unknown USB Device (Device Descriptor Request Failed)
/////under general tabs in device manager
Device type: Universal Serial Bus controllers
manufacturer: (Standard USB Host Controller)
location: Port_#0002.Hub_#0005
Device Status:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Windows don't detect the phone. I can't odin a rom. Only good thing is it is rooted and has twrp installed with firekat rom. I'm loking for a rom to flash that might fix it, but a few of the roms I tried failed to flash in twrp. Can't do it in odin.

jxlee0215 said:
ok guys .i never was able to fix this, so any help is appreciated. I've been using a note 5, but would like to get my note 4 working. When i connect to windows. This is the error.
Device manager:
Unknown USB Device (Device Descriptor Request Failed)
/////under general tabs in device manager
Device type: Universal Serial Bus controllers
manufacturer: (Standard USB Host Controller)
location: Port_#0002.Hub_#0005
Device Status:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Windows don't detect the phone. I can't odin a rom. Only good thing is it is rooted and has twrp installed with firekat rom. I'm loking for a rom to flash that might fix it, but a few of the roms I tried failed to flash in twrp. Can't do it in odin.
Click to expand...
Click to collapse
Have you had any luck with this issue? I have the exact same problem with my note 4.

Related

[Q] Unkown device on bricked phone

Hello, my Samsung Galaxy S GT-i9003 was working fine yesterday, but now it stays stuck on the samsung logo when booting. I'm trying to flash it, the thing is, I can't get my computer to detect my phone, it shows up as an unkown device. I tried a factory reboot etc.. didn't work, and I can't even use it as a mass storage device since it's bricked. I used all the newest drivers, the newest version of kies but it still doesn't work.
I'm on windows 7/64 bit btw.
Thank you in advance.
Are you able to enter into download mode? (hold volume down + home + power)
If not, You can try to make (or buy) a JIG which will force download mode and you can flash a new ROM with Odin
Regards
I can enter in download mode, the thing is, my computer detects my phone as an "unknown device" and it isn't recognised by Odin either, which means I can't flash it.
are you sure the drivers are installed correctly? I recently had problems with the USB cable.. try another one and if possible, other PC....
I installed many times the drivers, using kies or without kies, the result is just the same, maybe it's the cable.
Try to change the cable and the USB port. Last week I tried to update a Motorola Atrix and the same thing happened, unknown device. Then I changed the USB Cable and voila... worked !
Let me know if it works....
Regards
just wondering if you have resolved this yet ? I have same problem tried all usb drivers i can find , 5 different computers , jig , odin still not detect and windows show unknown device detected.
Sent from my Dell Streak using XDA
Guys I had the same problem. After trying many pc, drivers, cables combinations I came to a conclusion that the usb port on the phone itself must be damaged. After taking a close look, I saw some of the gold contacts damaged/missing.. That might be the case with your phone aswell. Look at the pins and if yo usee some visual damage you know what the problem is. Even if you dont see it, it still might be a problem.

connexion usb don't work but "mtp connected"

Hello everyone,
Here the problem, I just acquired a Galaxy note and I can not connect to my Windows 8 PC (or windows 7) . Whether with or without kies.
In the device manager I have "unknown device"
I also tried odin mode and recovery of origin, but no way to install the drivers.
The galaxy shows in the bar notif "mtp connected" ( the smartphone is charging)
It is version 2.3.6. stock not root with kernel: [email protected]#2
did someone have an idea?
thank you in advance for your help.
Sorry for my english, i'm french.
U can set it in Settings > USB
But since u are using GingerBread, ur device might not be able to detect the usb port as more than charging port. This is very unlikely but it can happen..
And do Enable USB Debugging..
i have tried but it doesn't work too
uninstall kies and drivers reboot the pc. then download
http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows
and install it without the phone connected. connect the phone and see what happens.. when you connect the phone, there will be notification of drivers being installed in the system tray of pc. click on it and you will see what is installed and what is failing.
Change ur usb cable to another usb port. This happened to me last time when I tried to flash new rom via odin. Everything is fine but the odin didn't detected it. b4 do that remember to install ur GN driver.
Sent from my GT-N7000 using xda app-developers app
i have tried to reinstall drivers but always the same problem "windows can't install the device...)
i have tried use 3 diferents usb cable too... no result
I would like change the rom (to see if it was the probleme) but it's impossible without root. And the phone don't propose upgrade OTA...
There could be a problem with the usb port itself. You could try to clean it and test again.
i have do this but no result...
tony_the_unik said:
i have do this but no result...
Click to expand...
Click to collapse
Then it could be your mini USB cable. Try another cable.
Edit: Sorry, accidentally misread something. You tried 3 usb cables. My bad.
Click to expand...
Click to collapse

[Q] Odin not recognizing note 4 in download mode

I just got my Note 4 from Tmobile and trying to root it. However, Odin is not recognizing the phone when it is in download mode.
I have tried using different USB cables, one was the stock cable that the phone came with. Tired different ports on two different windows computers. Installed Kies and reloaded the USB drivers. Downloaded the drivers from multiple places. Tired removing the battery while the cable was plugged in. No luck with Odin recognizing the phone in download mode.
I do have developer mode turned on, and USB debugging. The phone is recognized when it's running like normal as a camera or mass storage device.
I'm at a loss of why it's not working. I have had no trouble with an S4, S5, and Note 3.
Does anyone have any idea or can link me to a solution?
Thank you.
dertanion said:
I just got my Note 4 from Tmobile and trying to root it. However, Odin is not recognizing the phone when it is in download mode.
I have tried using different USB cables, one was the stock cable that the phone came with. Tired different ports on two different windows computers. Installed Kies and reloaded the USB drivers. Downloaded the drivers from multiple places. Tired removing the battery while the cable was plugged in. No luck with Odin recognizing the phone in download mode.
I do have developer mode turned on, and USB debugging. The phone is recognized when it's running like normal as a camera or mass storage device.
I'm at a loss of why it's not working. I have had no trouble with an S4, S5, and Note 3.
Does anyone have any idea or can link me to a solution?
Thank you.
Click to expand...
Click to collapse
What method are you using to root? Tekhd has a nice one with all the downloads linked and try restarting PC.
BAD ASS NOTE 4 & GEAR S
I had some trouble with mine. I found that making sure the phone is NOT plugged in until it is already in DL mode is what worked. Gaining root was a first try operation. It took a dozen tries to install TWRP until I figured out what I was doing wrong. Now I can repeat it regularly.
Cliffs:
Put phone into download mode BEFORE plugging in the USB
I'd try a different version of Odin. I use 3.0.4 every day.
If that doesn't work then I'd try a friend's computer.
I'd try a different version of Odin.

Broken USB port, can't upload system via ODIN

Hello everyone!
My SGSA has broken USB port, but it wasn't such a problem. I had uploaded TWRP and all the time I wanted to change the software it was just few clicks. This time I tried to install some other ROM (I was looking for perfect performance, so I tested about 25+ ROMs within a month. This instalation has formated /system partition and as I think many others, beacuse I can't even boot into recovery, phone stays at "Samsung Galaxy S Advance I9070" logo. I am able to boot into "Download Mode" but beacuse of broken USB port PC detects it as a malfunctioned device. I wanna add that I tried maaaany PC's and many USB cables to connect.
Hope for help, cheers
bnkv
bnkv said:
Hello everyone!
My SGSA has broken USB port, but it wasn't such a problem. I had uploaded TWRP and all the time I wanted to change the software it was just few clicks. This time I tried to install some other ROM (I was looking for perfect performance, so I tested about 25+ ROMs within a month. This instalation has formated /system partition and as I think many others, beacuse I can't even boot into recovery, phone stays at "Samsung Galaxy S Advance I9070" logo. I am able to boot into "Download Mode" but beacuse of broken USB port PC detects it as a malfunctioned device. I wanna add that I tried maaaany PC's and many USB cables to connect.
Hope for help, cheers
bnkv
Click to expand...
Click to collapse
Get that USB port replaced .. it doesn`t cost much . in india it costs only 200-rupees . Because if everything fails ODIN is your saviour and he can`t rescue you without a USB to PC connection .
I also have the same problem. After trying different ROMs, today I try to use Odin found The USB port is not recognized,
Is a Rom damaged a file or even damaged the Usb port? Can repair?
edit_2017-0205
I am very sorry for the reckless speculation.
2015-0903 I used Kies to upgrade my Chinese Simplified version of i9070 to ver4.12. Since the Simplified version of stock rom has something like Baidu and other useless apk
So I used TitaniumBackup to remove a lot of apk, more than a year have not used a USB cable link, just use the SD card to transfer files, this may be the reason, of course, may be physical damage to the USB port. Roms cause USB not to recognize just guess.
Now my phone recovery mode is still working, USB port can only charge..
I'm not good at English,,
TianNian said:
I also have the same problem. After trying different ROMs, today I try to use Odin found The USB port is not recognized,
Is a Rom damaged a file or even damaged the Usb port? Can repair?
edit_2017-0205
I am very sorry for the reckless speculation.
2015-0903 I used Kies to upgrade my Chinese Simplified version of i9070 to ver4.12. Since the Simplified version of stock rom has something like Baidu and other useless apk
So I used TitaniumBackup to remove a lot of apk, more than a year have not used a USB cable link, just use the SD card to transfer files, this may be the reason, of course, may be physical damage to the USB port. Roms cause USB not to recognize just guess.
Now my phone recovery mode is still working, USB port can only charge..
I'm not good at English,,
Click to expand...
Click to collapse
If your phone does charge, then it means that the phone USB port is not broken.
Make sure that you have Samsung USB drivers installed. You can also try other PC USB.
#Henkate said:
If your phone does charge, then it means that the phone USB port is not broken.
Make sure that you have Samsung USB drivers installed. You can also try other PC USB.
Click to expand...
Click to collapse
Thank you.
PC usb port and usb data cable is working, they can adb debug mode to link another phone. I tried the SAMSUNG USB Driver for Mobile Phones-1.5.51.0.exe and samsung KiesSetup-2.5.3 (andkies 2.63) on that day without success.
Now mobile phone recovery mod brush into the Rom, the phone can use.

Fastboot mode not detected + MTP mode not detected

Hello,
since 2 days my MI5 is not working fine. I can plug it to the energy and charges, but when I connect it to the PC via ADB or fastboot, is not recognized, but charges.
is it possible that the usb-connector is damaged? It looks like the mobile doesn't recognize when is connected to a computer and always is on charge mode. Any ideas how can I check it?
I installed the MIUI USB Settings (https://play.google.com/store/apps/details?id=co.vincze.usbsettings&hl=es_419) and I get the message that I need to plug my mobile to the computer.
I tried with several usb - cables, and also with different computers.
I restart the mobile in fastboot mode and is not detected too, just charges.
thanks for ur help
Anyway what rom and version you're using it..?
Using original cable..?, and already check it that usb connected as MTP not just for charging in developer option..?
Did you already install all driver needed for adb and fastboot interface..i mean driver included while installing miflash tool?, also checking it under pc device manager to check that's already connect with correct driver
JJeamy said:
Anyway what rom and version you're using it..?
Using original cable..?, and already check it that usb connected as MTP not just for charging in developer option..?
Did you already install all driver needed for adb and fastboot interface..i mean driver included while installing miflash tool?, also checking it under pc device manager to check that's already connect with correct driver
Click to expand...
Click to collapse
last developer rom: MIUI 8 Global 7.1.19 | Beta
original cable + other cable.
driver installed correctly (in 3 computers) - The phone was always recognized in the 3 computers, and now is never recognized.
In pc device manager nothing is displayed.
In developer options MTP enabled.
And always is charging.
Restarting in fastboot mode, connected to computer, and also only charges, is not recognized. Is is possible that the usb-port is damaged?
ivanrsz said:
last developer rom: MIUI 8 Global 7.1.19 | Beta
original cable + other cable.
driver installed correctly (in 3 computers) - The phone was always recognized in the 3 computers, and now is never recognized.
In pc device manager nothing is displayed.
In developer options MTP enabled.
And always is charging.
Restarting in fastboot mode, connected to computer, and also only charges, is not recognized. Is is possible that the usb-port is damaged?
Click to expand...
Click to collapse
Really weird..but it's possible your usb port of your phone already broken..
Anyway how do you get using 7.1.19 beta rom..?, from updating or fresh flashing from twrp with already unlocked bootloader..?
If from twrp..how about connecting while in twrp..?, did your pc recognized it..?
JJeamy said:
Really weird..but it's possible your usb port of your phone already broken..
Anyway how do you get using 7.1.19 beta rom..?, from updating or fresh flashing from twrp with already unlocked bootloader..?
If from twrp..how about connecting while in twrp..?, did your pc recognized it..?
Click to expand...
Click to collapse
unlooking bootloader and installing twrp. after I get the updates directly from xiaomi...
ivanrsz said:
Hello,
since 2 days my MI5 is not working fine. I can plug it to the energy and charges, but when I connect it to the PC via ADB or fastboot, is not recognized, but charges.
is it possible that the usb-connector is damaged? It looks like the mobile doesn't recognize when is connected to a computer and always is on charge mode. Any ideas how can I check it?
I installed the MIUI USB Settings (https://play.google.com/store/apps/details?id=co.vincze.usbsettings&hl=es_419) and I get the message that I need to plug my mobile to the computer.
I tried with several usb - cables, and also with different computers.
I restart the mobile in fastboot mode and is not detected too, just charges.
thanks for ur help
Click to expand...
Click to collapse
Same problem here, from 3 or 4 days
Any solution to solve, please?
And neither twrp i can install

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