Honestly they are working so hard to break the GearVR Experience and i am not sure why , i know that facebook bought Oculus and we might slowly encounter shift of game in their favor , but then even Samsung is working so hard on busting SamsungVR as well which seams vague .
Is weird that they bravely killed the work around to heat and fast battery drain of applying "Power Saving" option which I am sure almost everybody was using and still nobody complained so far despite that i haven't seen any serious improvement in GearVR software that remedies the battery drain or the heat , i am now down to 10-20 minutes of decent play/watch time before the device is drained and heat like crazy versus 50-60 minutes previously and i am sure almost everybody is suffering from similar case so why isn't anybody complaining ?
As for SamsungVR now the device heats like crazy as you play videos and instead of the good old "Device is heating please wait for it to cool down" i now get "This Movie File Can't be played" 10 minutes into watching it instead knowing they surely want to cover up the heat issue by claiming its an encoding issue where these files played flawlessly on previous versions .
Reorientation , who doesn't use that ? laying down and enjoying the show ? we even begged for that to be implemented over all GearVR apps , is being deprecated from SamsungVR , the new method of reorientation will work only on 1 ax so to only work while facing forward (sitting) , head tilts will not be supported any more .
So what's with the iffy tackle ? why are they destroying what was already awesome ? is it for the sake of something else or they just lost control within the phase of development ?
I decided to start this thread so to all who have previous versions of the system files of oculus that worked flawlessly then broke down in their messing up process to share even if out of scope of my request , so :
Anybody happen to know of the working set of GearVR apps and service apps that are needed to downgrade to prior to the update that restricts the use of GearVR and Power Saving ?
Also Previous SamsungVR app Pre the introduction of sort by folders and 180 degree reorientation ?
-Edit- I was told by both support parties that this approach wont work
So latest updates on this issue , after emailing supports of both Oculus and Samsung VR trying to understand it turns out the following :
apparently Oculus and Samsung have some sort of a conflict of interests and are not working together as a team any more .
Oculus had roughly replied that their Oculus home app require so much processing power so they decided to force users to turn off power saving even if this would heat or drain the phone and let me quote them :
"Oculus home demand high processing power, if this is producing heat or battery drain please consult manufacturer "
MANUFACTURER ?? using that word alone kind of tells a lot , apparently new policies are being adopted where Samsung are not to be considered their sole distributor in mobile world and now they are working for their own interest and "manufacturer" has to comply . Further requests about the possibility to downgrade the software to earlier one were met by them telling that this move is unadvised and unsupported by them and may result that Oculus home and store might cease to work . (Tests needed)
Now Samsung VR on the other hand were clueless , the replies came compassionate , and let me quote :
"We would like to inform you that the orientation works in Samsung VR app for Gear VR, Where you need to double tap the back button on Gear VR ."
"Oh it doesn't ? Please send us photos and URL of the file you wanted to play ."
"It happens with all files ? Please allow us time to see to this ."
"Version 1.689 was out , hope it fixes your problem ."
"Oh it doesn't ."
"The reorientation feature is not working , This might be because of the Oculus had removed this feature from their latest update ." (The support personnel is Indian)
Oooh , Oculus had removed it , and you didn't even know , and that was all support we get . So we pay around 500$ for a phone and extra 100$ for a VR set and few more on store so to play hot potato with you two , fantastic .
So there you go , a fine project down hill , Next .
I have noticed recently I don't get as much play time before my phone overheats and either I'll get the 'needs to cool down' warning or the Gear VR will just crash & reboot.
Your example of only having 20 mins or so now sounds about right to me.
I assumed that the support position would be the same as with their TVs in that you would just get an offshore support person telling you to power it off & on again or do a factory reset so I was kind of resigned to the hope that further updates they push out would deal with it.
Sent from my SM-G930F using Tapatalk
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I picked up a Google Cardboard for some fun, but the picture constantly rotates while trying to use it on my XZ. The axis of the rotation is that of going from portrait to landscape (Y axis??)
I've tested the accel, compass, and gyro using the service tests and they all seem to be fine. My XZ is completely stock and up-to-date (OTA).
Not sure what the problem could be? It works fine on my SGS5. I'd appreciate any feedback as the XZ looks and fits inside SO much cleaner than the SGS5, plus its not my daily driver so I won't have to take it out often.
I vaguely recall the same error happening on an app a long time ago, can't remember for the life of me what it was.
Hey. I also play with VR for almost month now(got two vr goggles with are WAY better lenses and quality than cardboard)
And also I have this problem of rotating screen. And to be honest its all depend on app and orientation provider. Most of the time app use indirect/direct sensor fusion but this method just suck...
I found only one solution for that and its to put phone on flat surface for few second with screen face up, and then phone calibrate sensor itself.
Of course its not helping for too long, but its always something...
My favorite VR game: Corridoom is best example for problem that we have.
Fast movement of device constantly move gyro starting point to one direction and when you sit in chair and look straight after a while you need to almost turn 180* because device lost this starting point. App does provide only simple calibration in main menu and Dev that I write about that said that for now its not gonna change this option.
So even if gyro in our xz is really accurate, because i use it as a VR goggles for PC gaming thanks to app Trinus VR
Only real solution for that is actual app that have option to block or reset roll effect. For example my main movie app for watching VR movies Cardboard Theater have such option and for most of time I dont have this problem when I watch movies.
I also tested it via service tests and you can see this problem, when you start app and this Rubik's cube is faced to you green move phone right and left and after few moves its not facing green, but red or blue... And for that app should have that option to reset yaw and roll when you stop moving, but for now most of devs that create VR apps and games just dont think to put such options.
And its not only XZ problem I tested it with galaxy S5 and galaxy Grand Prime and its also have that problem but not that often, mostly when I move my head very fast or for too long, screen start rotating.
maybe it would be possible to fix that in device it self to reset that roll effect but I dont think that anyone with knowledge would like to check that... :/
Trackers are pretty sensitive without some kind of reference point such as a camera. I expect a small amount of bias error over a duration, but using cardboard movie theater the screen turns 180 degrees (roll) in less than 10 seconds. The sensor tests are nowhere near as inaccurate.
Obviously any phone will have the issue over time though, they are cheap parts in small housing. There's multi thousand dollar systems with small degree of wander that are only IMUs. It's the severe amount the xz has that bugs me.
I'll try the laying it flat so it can reset its bias, might work. I noticed yesterday that when facing west it wasnt half as bad.
If you were actually able to enjoy a movie without locking the orientation then yours is far better than mine. My sgs5 I might have to adjust the orientation once every 30 minutes, the xz I have to reset it every seconds lmao.
Thank you for the input!
update:
Letting the bias adjust helped immensely. Thanks for the advice!
Hi did u manage to sort it out. I have xperia z and have same problem. I can play some games but everytime i use 'view in cardboard ' on youtube the screens spin, also when i use googke cardboard apps. Maby its a google problem and not our phones? Like you iv testedband recalibrated my phone byt to no avail
If you got it fixed giz a shout mate
Cheers
I'm experiencing that while playing pubg trigger suddenly stop working in between the game in latest update. Although when I open the trigger button option and save it. It starts working again but you know it's buggy. No updates from Nubia regarding this issue.
For me it's the same here!
ZTE never again..
ZivasJR said:
For me it's the same here!
ZTE never again..
Click to expand...
Click to collapse
Can we expect any updates from Nubia regarding this
Triggers working fine on rm3s latest FW.
Trigger is working fine for my phone, no issue.
The only time when it is not responding (sometimes) is that when I launched the Whatsapp via the redmagic interface (slide from right to left) then I have to restart the redmagic switch to make it works again.
I am a sorry customer of this brand! I will never buy another mobile phone of this brand.
ZivasJR said:
I am a sorry customer of this brand! I will never buy another mobile phone of this brand.
Click to expand...
Click to collapse
Can you elaborate on the issues you are seeing?
The right trigger (R1) when in play he touch alone.
When someone calls me, the screen goes black and I can't answer the calls.
This system is full of untoward bugs!
This is a shame for a large company that wants to compete in the marketplace.
---------- Post added at 12:39 PM ---------- Previous post was at 12:38 PM ----------
SavageCat-TX said:
Can you elaborate on the issues you are seeing?
Click to expand...
Click to collapse
The right trigger (R1) when in play he touch alone.
When someone calls me, the screen goes black and I can't answer the calls.
This system is full of untoward bugs!
This is a shame for a large company that wants to compete in the marketplace.
Yikes. I bought this on Friday and I play PUBG (main reason for buying this phone actually) and I frequently get phones during game play. Really nervous about this phone. I’m hoping that the phone is mostly good. You don’t usually hear the good points nearly as often or as loudly as the negatives. You should hear me witch about the ROG2 and it’s lack of VoLTE. lol
I'm selling this phone for 400€ ... I wanna buy ROG2
IndirajithVJ said:
I'm experiencing that while playing pubg trigger suddenly stop working in between the game in latest update. Although when I open the trigger button option and save it. It starts working again but you know it's buggy. No updates from Nubia regarding this issue.
Click to expand...
Click to collapse
SOULTION FOUND 100% WORKING TESTED THANK ME LATER
NOT A SOFTWARE ISSUE
A TECHNICAL CONSTRUCTION FAULT
as mentioned before by someone, the touch issue comes with charge collection over the back of the phone steel case as we continue to move fingers.
this can be fixed by opening the phone by yourself YES YOU HAVE TO OPEN IT
refer to JERRY RIG EVERYTHING YOUTUBE VIDEO how to open RED MAGIC 3
https://www.youtube.com/watch?v=JiS24PRIq-A
bottom 2 screws open em, then apply pressure nera voulme buttons to separate the back case from main frame+display. there is no glue so chill its really easy no heatgun required.
NOW DISCONNECT THE 2 RIBBON CABLES FOLLOW JERRY RIGs instructions
NOW THE REPAIR PART
SO the issue is caused by the aluminium foli covering the bus moving from right trigger to central bus connection on the back cover.
it shot circuits with the cover near the touch button and collects charge slowly and randomly deposits it via induction interfering wiht the signals travelling in the bus randomly.
if you see the bus coming from left trigger has no such aluminium foil covering it
CHECK THE LEFT TRIGGER IT HAS NO BUS.
SIMPLE JUST REMOVE THE FOIL COVERING THE BUS carefully starting from left then moving towards right trigger and when it reaches the trigger there are a few thin end tags of the foil which surrounds the touch shouder button. use a soft pin to clear the area with ease.
THATS IT
CONNECT BACK 2 BUS
PUT THE main frame mother board PHONE BACK IN ITS CASE
TIGHTEN THE SCREWS AT BOTTOM
restart phone for proper Finger print working
and now you can focus and work on that KD and Conqueror ....
WINNER WINNER CHICKEN DINNER add me
SOLUTION FOUND BY ME
KINDLY SHARE THIS MANY PEOPLE MIGHT NEED THIS HELP
i found this solution many months ago but govt had shut down internet completely for 8 months here so finally 2g working. IMAGINE 8 months no nothing at all.
HUMANITY COMES FIRST before blind nationalism (free kashmir from opression)
Crossed almost a year.
:crying: No updates from Nubia and their tech team.
Guys this is seriously disgusting ... touch issue not resolved...
I don't know what todo with this device further...
Nubia means No updates
IndirajithVJ said:
:crying: No updates from Nubia and their tech team.
Guys this is seriously disgusting ... touch issue not resolved...
I don't know what todo with this device further...
Nubia means No updates
Click to expand...
Click to collapse
use cn rom much better and freeze bloatware cn apps
Hi! I had the same problem with right trigger. I have tried that fix removing aluminium tape. This doesn't help! It cause another problem. Now, when I do a little more pressure touch to screen it will activate that trigger. (Like using 3d iphone touch)... For me, I have found solution... The problem with right trigger was in faulty headphones... It sound crazy. However, believe me... Just try to change your headphones. Thanks me later
My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.
Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.
I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV
I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...
luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.
I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.
My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.
Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.
Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy
I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.
The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.
I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.
Im starting to have those issues too. I cant record for more than 1 minute sometimes
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute
Unfortunately no... I'm still getting the overheating after the update.
This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.
UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!
I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
IMissPalmOS said:
I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
Click to expand...
Click to collapse
I don't play games and I don't use 4k video on my camera. For me phone is great didn't get worm once, but that is just my use, pictures, fullHD video, chat, video calls, phonecalls and browsing and watching videos.
I meet this problem when I take photos or video ([email protected]).
I have had issues by simply using Android Auto in my vehicle in less than 10 minutes of use. I have also experienced the overheating when recording videos even though I have followed all of the tips in Google's support email.
If I'm using Android Auto, I have to keep the phone in front of an AC vent in my car - otherwise all radios shut off within 1-2 minutes, followed a few minutes later by an overheat message (at that point it's already throttled so bad that the phone is completely unusable anyway).
Any teleconference app that uses the front camera causes it to shut down all radios about 1-2 minutes before popping up the overheat message with no warning before turning off radios (Zoom, Mychart, CVS Minute Clinic, Teladoc, even a Facebook Messenger video call). Drove me crazy trying to do a telemedicine appointment with my doctor, he finally called me instead.
Even just trying to do a phone call with Google Maps running during the call makes this damn thing overheat. Taking it out of the case (Spigen Slimarmor) seems to delay it by about a minute.
Honestly, if Fi didn't require me to keep it active for 120 days to keep the discount I got on it, I would have run the damn thing under an 18 wheeler by now. The only benefits over my old OP8T are the camera app and the physical size. That's it. Luckily I still have it, so once I hit that 120 days, I'm going back to the 8T.
Has anyone tried alternate ROMs to see if they handle the overheating issue any better? I'm especially interested in LineageOS. I imagine some kernel changes to scheduling and clocks could handle things better for this processor.
Hello everybody , my name is Chris I live just outside of Joliet IL. My occupation is I'm American board certified laboratory optician basically I'm the guy that fills the prescription and makes the glasses. I came across this site well looking to look looking to rollback my Android operating system to Android 10 the phone is a Moto G power 2020 I've read some of the postings and I'm really new at this so I'm trying to figure out what all the terminology is and what it means. I've been having issues with the phone. I have been able to flash the Android 11 with the Motorola rescue program but that really didn't seem to help . Motorola has been no help whatsoever they told me it's the operating system and call Google???? Some of the issues I've been having are very slow and lagging performance. Websites just closing on their own and the whole Google program shutting down , or Chrome program shutting down/ this started happening around September 15th after Google Chrome update and then a Google update and for some reason I can't turn off the vibration in the Google app and or the Google widget I get a real short vibe when I touch the microphone and a real short vibe when it comes back with results I've tried just about everything and the only way that I found to stop it from vibrating is that uninstall the Google update and turn off auto update, it's just really bothersome to me because I have epilepsy and it trigger something in my body that I don't like. I thought Android 10 was a much better operating system.
caddy4 said:
Hello everybody , my name is Chris I live just outside of Joliet IL. My occupation is I'm American board certified laboratory optician basically I'm the guy that fills the prescription and makes the glasses. I came across this site well looking to look looking to rollback my Android operating system to Android 10 the phone is a Moto G power 2020 I've read some of the postings and I'm really new at this so I'm trying to figure out what all the terminology is and what it means. I've been having issues with the phone. I have been able to flash the Android 11 with the Motorola rescue program but that really didn't seem to help . Motorola has been no help whatsoever they told me it's the operating system and call Google???? Some of the issues I've been having are very slow and lagging performance. Websites just closing on their own and the whole Google program shutting down , or Chrome program shutting down/ this started happening around September 15th after Google Chrome update and then a Google update and for some reason I can't turn off the vibration in the Google app and or the Google widget I get a real short vibe when I touch the microphone and a real short vibe when it comes back with results I've tried just about everything and the only way that I found to stop it from vibrating is that uninstall the Google update and turn off auto update, it's just really bothersome to me because I have epilepsy and it trigger something in my body that I don't like. I thought Android 10 was a much better operating system.
Click to expand...
Click to collapse
Hi Chris,
You have come to the right place and I hope you can find a solution to your problems.
Welcome and have a good time to the forums