Related
I used ManualNooter 4-5-18 and then 4-6-16 and then did the permissions fix that they said to do.
Everything worked fine for about 3 days. I went to turn it on it showed the Nook Color logo and froze. Now it won't do anything.
The only thing I can do is boot from SD with ClockWork Mod but it won't read it correctly, can't mount, can restore zip's etc.
Tried to push the Boot.img which seemed to have worked, but when I try to push the System.img it dies with a protocol error and the Nook powers off.
Please please someone tell me they know how to fix this! I can even give access to the machine it's hooked up to and let you have at it!
shieldsit said:
I used ManualNooter 4-5-18 and then 4-6-16 and then did the permissions fix that they said to do.
Everything worked fine for about 3 days. I went to turn it on it showed the Nook Color logo and froze. Now it won't do anything.
The only thing I can do is boot from SD with ClockWork Mod but it won't read it correctly, can't mount, can restore zip's etc.
Tried to push the Boot.img which seemed to have worked, but when I try to push the System.img it dies with a protocol error and the Nook powers off.
Please please someone tell me they know how to fix this! I can even give access to the machine it's hooked up to and let you have at it!
Click to expand...
Click to collapse
I found that the automatic updates in Market screw up the latest manual nooter. Here's how I fixed the problem.
*IMPORTANT* You have to do this before the Market first updates itself resulting in an endless boot cycle. This procedure will unfortunately also stop automatic updates to the Market. However, it also stops the Nook Color going into the endless boot cycle after the first Market update.
1. Wipe the device (8 failed boots) and clean the memory (press and hold n while booting and keeping the power key depressed).
2. Complete the B&N registration process.
3. Upgrade to the latest B&N firmware (I tried 1.2 manually)
4. Use CMW and manual nooter by following this http://forum.xda-developers.com/showthread.php?t=1054027&page=1 to root your Nook Color.
5. Use the Market to download Terminal Emulator (see https://market.android.com/details?id=jackpal.androidterm&hl=en for details)
6. type
$ su -
# pm disable com.android.vending.updater
Check out
http://forum.oxygen.im/viewtopic.php?id=919 for more on this.
You have to do this before the Market first updates itself resulting in an endless boot cycle. This procedure will unfortunately also stop automatic updates to the Market. However, it also stops the Nook Color going into the endless boot cycle after the first Market update.
I'll go through these and see what happens, but I wouldn't call what's happening to mine a boot loop. Nothing shows on the screen at all unless I boot from SD card.
And thank you for replying and trying to help me. I'm lost without my Nook. If I get it working I'm not risking rooting it again.
I am just about to give up any software solution and contact HP to see if they can fix this as a hardware problem.
But before I do that, i thought it might be worthwhile to post my problem here first.
My touchpad has been running fine, and operating without any problems until recently when I installed new apps or downloaded new files on the touchpad.
While the touchpad was up and running, everything was fine, the apps appeared in the menu, and the files copied could be accessed without any problems.
In terms of functionality there was nothing to suggest any problems with the TP.
However, whenever I reboot the TP (soft or hard reboot), all newly installed apps or files disappear and the TP reverts back to a previous state. Nothing that I do to the TP remains after a reboot.
So I downloaded the latest webosdoctor 3.0.5 to reset the TP but after getting to about the dreaded 12% mark, the webosdoctor fails, spewing out a lot of message about parted failure and something about the flash.
Following all the tips on using novacom to boot the uImage and accessing the TP from novaterm does not seem to work as any fix initiated is lost on the following reboot.
Even while logged in to the TP via novaterm, and using lvm.static to remove the logical and physical volume to see if I can get webosdoctor to recreate the partitions did not work.
The command lvm.static vgremove reported to successfully remove the logical drive, but on subsequent scan using lvm.static vgscan shows that the logical drive is still persistent.
Removing physical volume using lvm.static pvremove did not work.
In frustration I deleted /dev/mmcblk0p14 (and all the mmcblk0???). Consequently the lvm.static scans showed no logical drive available.... but on subsequent reboot they are all back.
Webosdoctor again failed with same problem when rebooted.
It seems like the TP is falling back to some default memory (partition) state and nothing that I do remains persistent. I can't see anyway I can force the partition tables to reset as any changes are lost on reboot.
So unless someone can suggest something different, I am resigned to having to call HP and send my TP in for repairs.
Does anyone else have similar experience?
P.S. this started after I updated to webOS 3.0.5 but I can't say this was the exact cause.
I have the same problem with my touchpad. Are there any solutions?
it looks like the only way to get it fixed is to contact HP and send your TP back for repairs.
I will be contacting them next week when I have time to organise for it to be repaired.
Have you tried to run the WebOS 3.0.0 Doctor? It will resize all of the partitions and leave you with a fresh copy of WebOS. It can be found here: "http://www.webos-internals.org/wiki/Webos_Doctor_Versions".
Here is what I did:
1.Completely shut down
2.Boot into recovery menu by holding Volume-Up button and then pressing the power button.
3.Run WebOS 3.0.0 doctor
If it halts for any reason, let me know what percentage it stopped on, and perhaps I can help you out.
As I have tried to outline in the OP, I have tried webosdoctoring from version 3.0.0 to 3.0.5
It doesn't have any effect as any changes to the partition is lost once the TP reboots.
I know webosdoctor 3.0.0 is the standard answer for all partition related problems, but I think in my case it is not a partition problem but more of the flash controller, that is hardware related. It might have gotten itself into a funny state where it is constantly going into fall back mode after every reboot.
I'm sure you probably read this , but the" Factory condition restoration" thread might be useful.
colin_404 said:
I'm sure you probably read this , but the" Factory condition restoration" thread might be useful.
Click to expand...
Click to collapse
This did not work for me. There is no way to remove /store
I'm having the same problem.
Device:
HP Touchpad 32 GB
WebOS: 3.0.4
Android: CM9 A2
Problem:
Every time the device is restarted, all data "magically" restores to how it was. Example: if I format the internal memory and I restart the device, all data remains as if I didn't format it.
Description:
My Touchpad has somehow gotten into a state of data lock, where I can't format it, nor recreate the filesystem in anyway.
What works:
- It loops while booting to Android
- It boots to Clockwork Recovery
- It boots to WebOS Recovery
- It boots to WebOS
- Everything works inside WebOS
- I can connect through Novaterm
What I've tried so far with no success:
- Recreating the file system
- Formating the internal storage
- Running a checkdisk
- Partitioning the storage
- Reinstalling Android
- Running WebOS Doctor 3.0.0, 3.0.4, 3.0.5
narci2500 said:
I'm having the same problem.
Problem:
Every time the device is restarted, all data "magically" restores to how it was. Example: if I format the internal memory and I restart the device, all data remains as if I didn't format it.
Description:
My Touchpad has somehow gotten into a state of data lock, where I can't format it, nor recreate the filesystem in anyway.
Click to expand...
Click to collapse
Nothing worked for me. Tried every trick suggested, even mixed things a bit. In the end I had to send it back to HP for it to be fixed.
All good now, it came back all fixed.
I'm having the same issue. Did they accept the return even with Android on it?
djteiwaz said:
I'm having the same issue. Did they accept the return even with Android on it?
Click to expand...
Click to collapse
yeah they accepted it with no questions asked.
But make sure you do the trouble shooting with the online chat first, it will save you time on speaking with them on the phone.
cychoi75 said:
yeah they accepted it with no questions asked.
But make sure you do the trouble shooting with the online chat first, it will save you time on speaking with them on the phone.
Click to expand...
Click to collapse
good to know, thanks
So an update:
I sent it in and they just called saying that it has a 3rd party OS installed and that my warranty is void. If I wanted them to repair it, it would cost $239 or I could have it shipped back unrepaired. So now I have a sort of bricked touchpad. Any suggestions?
djteiwaz said:
So an update:
I sent it in and they just called saying that it has a 3rd party OS installed and that my warranty is void. If I wanted them to repair it, it would cost $239 or I could have it shipped back unrepaired. So now I have a sort of bricked touchpad. Any suggestions?
Click to expand...
Click to collapse
Seems like it's stuck in some read-only mode. I have some ideas but you don't have the unit back, right?
rr5678 said:
Seems like it's stuck in some read-only mode. I have some ideas but you don't have the unit back, right?
Click to expand...
Click to collapse
Not yet. Should have it back by this weekend.
I also have this problem and have tried restoring my touchpad with numerous fixes on this site but they all fail and the touchpad just reboots to its previous state.
any help would be appreciated
Received it back. Would love some recommendations for possible fixes.
djteiwaz said:
Received it back. Would love some recommendations for possible fixes.
Click to expand...
Click to collapse
Okay. I'll gather some information now.
djteiwaz said:
Received it back. Would love some recommendations for possible fixes.
Click to expand...
Click to collapse
Bear with me. Just doing research. It's kinda hard since I don't have a device affected by this in hand.
rr5678 said:
Bear with me. Just doing research. It's kinda hard since I don't have a device affected by this in hand.
Click to expand...
Click to collapse
Not a problem. I appreciate you spending time on this for me.
Hi friends, I got my Nook HD+ today(India). The first time I turn it on, it prompted to install a critical update. I connected it to my wifi network and it downloaded and updated fine. After updating, at the registration process it again checked for critical updates and from this time onwards it keep saying that
" Network Problem: A network-related error occurred. You may have lost connectivity to the local wireless network. Press continue and we'll try to test your connection"
When I press continue it shows " Checking connection" and then detect my wifi fine (Signal strength shows excellent). Then again when I click "continue with setup", this whole procedure is repeating. My Galaxy tab 2 and Laptop are working fine with the same wifi network.
Please, some experts help me about what to do. I'm clueless about what to do next.
There is a known issue with the latest stock Nook firmware moaning about loss of wireless.
Are you able to skip these steps for the time being?
Otherwise I would suggest just flashing one of the Cyanogenmod firmwares instead.
Thanks for the reply artesea. No, I can't skip those steps. All it does is booting to the same procedure again and there is no option to skip. Is it worth waiting for this problem to get fixed by B&N? I really wanna experience the stock OS.
From what others are saying it looks like B&N might have a server down, once it's back up it should just start to work. However if the latest firmware is pointing in the completely wrong direction (IP or domain they don't own) then it might require a firmware patch. Not sure if the device will update if you aren't getting past the reg screens. But a flashable file should be available either direct from them, or someone on these forums.
Keep an eye on this thread where it was first reported
http://forum.xda-developers.com/showthread.php?t=2431280
Thanks artesea. One more question. Does doing the factory reset and turning off the wifi will allow me to use the device without registering?
mashac said:
Thanks artesea. One more question. Does doing the factory reset and turning off the wifi will allow me to use the device without registering?
Click to expand...
Click to collapse
There is a way to skip registration. Look at my HD/HD+ Tips thread linked in my signature and look for the item about skipping OOBE.
Sent from my Nook HD+ running CM10.1 on emmc.
Thanks artesea and leapinlar for the help. My Nook HD+ detected my wifi again out of nowhere and after another update I successfully registered my device. Thanks again guys.
Mine is doing the same thing on February 13, 2018. Really making me mad. Any help is appreciated.
Mine is doing the same thing and it was working fine until then I thought I had to do something with the nook itself so I factory reset it. Now it will not connect to my wifi at all I have even tried my hotspot on my phone but it didn't work. My nook has worked fine up until this point and I have had it for over 5 years. I know it has nothing to do with my battery because I just replaced it at the beginning of this year. It just makes me mad that it will not connect to my wifi.
Can't get past the 'Network Problem' error
I seem to have the same problem as the OP of this thread. I cannot get past a prompt on the stock ROM setup of my Nook HD+ where it says a network-related error has occurred. I'm connected to my home wi-fi just fine but setup will not go past this error. From what I've read it's caused by a security patch needing to be installed on the Nook. In the past, it updated automatically from an OTA update released by B&N but that is not happening any more. Have had it plugged in for days with no update occurring.
Have downloaded the patch file from B&N's website but I can't manually install it because Windows cannot recognize the Nook as a USB device. Have tried updating drivers, uninstalling/reinstalling the device in Windows but nothing works. If I could get that to work, apparently I can just drag & drop the file onto the Nook in Windows and it will install and update the Nook.
So, if anyone can offer a solution to my problem, it would be GREATLY appreciated. I went back to stock ROM because after trying Cyanogen & Lineage the Nook was just too slow to run either one successfully.
Solved: Right after I posted this, I found what is apparently a newer version of the stock ROM than I had previously installed. In case anyone needs this stock ROM it's in the [Stock][Android 4.0.4 ICS] Nook HD/Nook HD+ [Hummingbird/Ovation] 2.2.1 [2018 Update] thread. After installing it, setup went flawlessly and I'm back to full stock ROM. Thanks to secretwolf98 for posting this!
techfandan said:
I seem to have the same problem as the OP of this thread. I cannot get past a prompt on the stock ROM setup of my Nook HD+ where it says a network-related error has occurred. I'm connected to my home wi-fi just fine but setup will not go past this error. From what I've read it's caused by a security patch needing to be installed on the Nook.
Solved: Right after I posted this, I found what is apparently a newer version of the stock ROM than I had previously installed. In case anyone needs this stock ROM it's in the [Stock][Android 4.0.4 ICS] Nook HD/Nook HD+ [Hummingbird/Ovation] 2.2.1 [2018 Update] thread. After installing it, setup went flawlessly and I'm back to full stock ROM. Thanks to secretwolf98 for posting this!
Click to expand...
Click to collapse
I just got a secondhand Nook tablet 7" HD BNTV400 that the vendor has factory reset, and I'm stuck in the same loop:
"Select network/continue with setup/a network error has occurred/we'll test your connection/continue with setup/a network error has occurred" etc etc.
Can anyone point to the security patch that needs installing, based on the previous post and its solution? This tablet is factory reset, so no funky ROMs needed or anything. Thanks for any help or suggestions.
link to update barnes&nobles site
sumbodyelse said:
I just got a secondhand Nook tablet 7" HD BNTV400 that the vendor has factory reset, and I'm stuck in the same loop:
"Select network/continue with setup/a network error has occurred/we'll test your connection/continue with setup/a network error has occurred" etc etc.
Can anyone point to the security patch that needs installing, based on the previous post and its solution? This tablet is factory reset, so no funky ROMs needed or anything. Thanks for any help or suggestions.
Click to expand...
Click to collapse
http s: // help.barnesandnoble.com/app/answers/detail/a_id/1139/~/nook-hd%2Fhd%2B---software-version-2.2.1
(you'll need to put that url back together I don't have sufficient number of posts to insert links....)
the current download is 2.2.1 - you'll need to download to a computer I use an old windows xp laptop,cause it doesn't have problems recognizing
the usb connection when the nook is plugged into the computer. after the file is downladed from barnes&nobles,
you'll need to hookup to computer with your charging (usb) cable and copy the file
over to the root directory of the nook
as the instructions state, don't rename the file... it won't work..
NOOK HD/HD+ version 2.2.1 update is available as an automatic download to registered NOOK HD/NOOK HD+ devices connected to Wi-Fi (Wi-Fi should be turned ON and connected to a hotspot, and the device should be left in sleep mode).
To get the software update right now, be sure you are connected to a Wi-Fi hotspot, tap the Settings icon in the Status bar at the top of your screen, tap on All Settings, then tap on Device Information, and check to see that your Software version matches the number at the top of this page. If it does not, tap on Software version and then tap on the Check for updates button. Follow any on-screen instructions. Do not turn off your device while it is downloading or installing a software update.
To get the update manually, you can download the software update to your computer at any time and then copy it onto your NOOK HD. Simply follow the steps below.
The process will take about 15 minutes for a manual download (depending on the Internet connection for your computer). You should NOT turn your NOOK off while the new software is being downloaded.
Manual Download Instructions
1. From your computer, click here for the software update file. Select Save and select Desktop as the location.
Do NOT modify or change the downloaded file's name in any way. Do NOT try to open the file.
2. Tap the Settings icon in the Status bar at the top of your screen. Tap on All Settings, then tap on Device Information and make sure your NOOK battery charge is at 20% or more.
3. a) For Windows users: Connect your NOOK to your computer using the USB cable that came with your device. A new drive, named MyNOOK or BNTV400, should show up in My Computer. Open this drive and then open the Internal Storage folder within the drive.
From your computer, drag and drop the downloaded file onto the main directory of the Internal Storage folder. Do NOT open or unzip the file. You should not create a new folder on the NOOK drive or add the file to any other existing folder within Internal Storage.
b) For Mac users: Connect your NOOK to your computer using the USB cable that came with your device. A new, removable drive, named MyNOOK should appear on the desktop or in devices. Open the drive MyNOOK.
From your computer, drag and drop the downloaded file onto the top level of the MyNOOK drive. Do NOT open or unzip the file. You should not create a new folder on the MyNOOK drive or add the file to any other existing folder within the MyNOOK drive.
4. Eject or Safely Remove the NOOK drive after the file transfer is complete, and then disconnect your NOOK from your computer.
5. Your NOOK will automatically recognize the file after a few minutes when it goes into sleep mode, and proceed to install the updates.
6. Please do not turn off your NOOK during the installation process.
7. Once the installation is completed, your NOOK will automatically restart and go to the unlock screen.
8. Tap on the small "n" NOOK symbol that appears in the Status bar for additional information. The software has been successfully updated.
Your NOOK must remain turned on while the update is being installed. Once the software is installed, your NOOK will automatically restart. To verify you have the latest update, tap the Settings icon in the Status bar at the top of your screen, tap on All Settings, then tap on Device Information, and check to see that your Software version number matches the number at the top of this page.
Once the software update is completed, your NOOK will automatically restart. The software update will preserve your personal settings, including your registered account information, content, display settings, and Wi-Fi settings.
worked for me anyhow.....
sumbodyelse said:
I'm stuck in the same loop:
"Select network/continue with setup/a network error has occurred/we'll test your connection/continue with setup/a network error has occurred" etc..
Click to expand...
Click to collapse
I have the same issue but a slightly different end result. I'm in the same setup loop. The B&N help page says it needs the updated TLS info for security online. I can successfully download the proper file for my nook HD, but the help page says that it should connect as MyNOOK and that you only copy the file to that directory. My nook connects as BNTV400 and then shows a sub-directory of 'internal storage' like a camera would show up. Nowhere in the sub-directories is there a file or folder I can find called MyNOOK and that's not the name of the device when connected to my Win7 desktop or laptop. I spent a couple of hours exchanging messages with B&N via text chat last night and they finally gave up. I can't believe that mine is the only unit doing this.
So, in short, my nook successfully syncs with my computer(s) and I have successfully downloaded the needed TLS update file, I just don't know where to put it without potentially bricking the unit. Thanks in advance for any thoughts.
------- Edited to add -------
After posting the above message, I checked a few more places and ran across someone with the exact problem I had - the nook was recognized but showed the name as BNTV400, not MyNOOK. He just copied the file over anyway and it worked, so I decided to try that too. In Windows Explorer, I copied the "sideload_2_2_update.npk" file over to the top directory, shown as internal storage. I set the nook aside and, a few minutes later, I noticed it was rebooting. It then went though several onscreen updates to apps then let me move beyond the place where it was previously stuck and I was able to connect to the internet and complete setup. I wanted to post this for future searchers...
The Barnes and Noble Nook first generation e-reader is officially discontinued today. Customers are now unable to purchase new content, register with a BN.com account, or sign in using a NOOK account. Users will still have access to their purchased content and are able to continue sideloading ebooks. If you log out of your B&N account or perform a factory reset, you will lose everything.
Barnes and Noble decided to discontinue this device for two reasons. Firstly the original Nook came out in 2009 and many users have switched to a different e-reader. The second is primarily due to B&N implementing new security standards, known as Transport Layer Security (TLS). TLS Versions below 1.2 are being phased out, and devices accessing the Internet that are not updated to utilize the required TLS Version will not be able to perform many functions related to Internet connectivity. This is why the bookseller issued a new firmware update for all of their e-readers and tablets.
This all started with issues with my TouchPad 32MB. A while back I installed CM10/Android. Worked fine for months. Then started having issues where changes made on Android were lost after a reboot. I installed an App and it worked...if I rebooted the App was no longer there. If I updated apps...they worked fine...until I rebooted, then all the updates were gone like I never even loaded them. Loaded a ePub book and could read with no issues...agin, until I rebooted, then the book was gone. Then started having issues with Google Play..."Google Play has stopped".
So I decided to try to Uninstall Android. Followed all the onlie instruction to the tee. Went into USB mode, ran ACMSUninstaller2, screen flipped through a bazillion lines of code (noticed some errors but goes by so fast cannot get them). Rebooted...Android still there. I just can't seem to make any permanent changes on the Touchpad. Any changes are gone once I reboot. Same thing for booting up under WebOS. Add app via PreWare, install them, they work. Reboot and they are gone.
Help! Not sure what the issue is. Any help is greatly appreciated. I love my TP and dont want to have to go buy a new tablet. I am a little bit of a noob with Linux and this stuff...so please give me good directions.
Thanks in advance.
Update: I have even tried doing the reload suggested at this thread...
http://forum.xda-developers.com/showthread.php?t=1426244
But even when I attempt to remove the paritions, they remain...it says they remove them, but when I execute the vcreate commands as noted, it says the /dev/store already exists (after I did the remove)!
It's like the whole filesystem is locked.
Hello,
I've already sent my device back to Asus, where they did absolutely nothing and just sent it right back to me. Complete waste of $16 shipping.
anyway, a while back I received a notification to update firmware. It downloaded, but then the install failed. About 2 weeks later, it prompted me again, and once again it downloaded but then failed to install on the restart. I decided to download the latest firmware on the Asus website, but I have no option to install by SD Card once I'm in Droidboot. My only options are:
1. REBOOT
2. REBOOT DROIDBOOT
3. RECOVERY
4. POWER OFF
Can someone please help? Asus has been absolutely no help, as I just spent another hour yesterday "chatting" with the rep who knew absolutely nothing!
Thanks in advance, cheers!
Well, I guess I stumped everyone in here as well. I just sent the device back to Asus for the second time in 2 weeks. Let's see if they do anything more than just power on the device, deem it "working properly" and promptly send it back to me.
Shaundiesel said:
Hello,
I've already sent my device back to Asus, where they did absolutely nothing and just sent it right back to me. Complete waste of $16 shipping.
anyway, a while back I received a notification to update firmware. It downloaded, but then the install failed. About 2 weeks later, it prompted me again, and once again it downloaded but then failed to install on the restart. I decided to download the latest firmware on the Asus website, but I have no option to install by SD Card once I'm in Droidboot. My only options are:
1. REBOOT
2. REBOOT DROIDBOOT
3. RECOVERY
4. POWER OFF
Can someone please help? Asus has been absolutely no help, as I just spent another hour yesterday "chatting" with the rep who knew absolutely nothing!
Thanks in advance, cheers!
Click to expand...
Click to collapse
I have (2) K01A MemoPad 170CX's, less than 30-days old. Both updated to 4.4.2 via OTA method running software Image Version: V11.2.3.27. (2014-12-23)
On one all of the sudden (and it may be a case the camera never worked) is when the camera is activated the cam app comes up for (3) seconds with the still icon lit up, then the video icon lights up as well for a (1) second then app exits to desktop with a "No Camera is found" error message.
I've been all over the net trying to find into on how to manually flash it.
According to the very cryptic info on ASUS website step # states:
"2. Download device software and Update SOP (From “Manual” Item)"
Googling for info on SOP, you download firmware in zip format, then do (1) extraction of the contents to a MicroSD card formated FAT32 to the root of the card. (After extraction there is a zip file named ifwi.zip that contains (4) *.bin files that remain inside the zip, you don't extract that zip.)
According to info on SOP, with device powered fully up inserting the sd card is supposed to bring up a prompt, a icon on the taskbar/, you click the prompt and the update process begins.
I'm not seeing that.
All I see when the SD card is inserted is a notification the SD is being prepared for use.
When trying to update via DROIDBOOT (W Fastboot wording at bottom of screen), with SD card inserted the DROIDBOOT menu isn't coming up, when I fire up DROIDBOOT without the SD card inserted and insert it DROIDBOOT does not recognize any change has occurred.
Wanted to try re-flashing WW_V11.2.3.27 as I've read in cases the camera gets the No camera found error message the camera firmware gets corrupted somehow. when you hit the return to home-screen icon too fast, I guess when app is in process of opening and it's closed before it initializes fully.
If that doesn't work, trying Version WW_V11.2.3.28 as I for sure don't want to have to send the device back to ASUS when a simple reflash of the firmware would get the camera working again.
Q: Are / were you getting the same results?
(I guess you didn't try SOP method?)
Q: I guess "Fastboot" means "neutered"? Is there a way to bypass? /enable all functions ASUS would not be able to detect if I have to send in unit for service?
Tried copying the contents of the removable SD card to the internal SD card folder...
Nada, zip, nothing.
ASUS needs to provide info on how to run the flash, I've never had this much trouble flashing a device.
WeAreNotAlone said:
I have (2) K01A MemoPad 170CX's, less than 30-days old. Both updated to 4.4.2 via OTA method running software Image Version: V11.2.3.27. (2014-12-23)
On one all of the sudden (and it may be a case the camera never worked) is when the camera is activated the cam app comes up for (3) seconds with the still icon lit up, then the video icon lights up as well for a (1) second then app exits to desktop with a "No Camera is found" error message.
I've been all over the net trying to find into on how to manually flash it.
According to the very cryptic info on ASUS website step # states:
"2. Download device software and Update SOP (From “Manual” Item)"
Googling for info on SOP, you download firmware in zip format, then do (1) extraction of the contents to a MicroSD card formated FAT32 to the root of the card. (After extraction there is a zip file named ifwi.zip that contains (4) *.bin files that remain inside the zip, you don't extract that zip.)
According to info on SOP, with device powered fully up inserting the sd card is supposed to bring up a prompt, a icon on the taskbar/, you click the prompt and the update process begins.
I'm not seeing that.
All I see when the SD card is inserted is a notification the SD is being prepared for use.
When trying to update via DROIDBOOT (W Fastboot wording at bottom of screen), with SD card inserted the DROIDBOOT menu isn't coming up, when I fire up DROIDBOOT without the SD card inserted and insert it DROIDBOOT does not recognize any change has occurred.
Wanted to try re-flashing WW_V11.2.3.27 as I've read in cases the camera gets the No camera found error message the camera firmware gets corrupted somehow. when you hit the return to home-screen icon too fast, I guess when app is in process of opening and it's closed before it initializes fully.
If that doesn't work, trying Version WW_V11.2.3.28 as I for sure don't want to have to send the device back to ASUS when a simple reflash of the firmware would get the camera working again.
Q: Are / were you getting the same results?
(I guess you didn't try SOP method?)
Q: I guess "Fastboot" means "neutered"? Is there a way to bypass? /enable all functions ASUS would not be able to detect if I have to send in unit for service?
Tried copying the contents of the removable SD card to the internal SD card folder...
Nada, zip, nothing.
ASUS needs to provide info on how to run the flash, I've never had this much trouble flashing a device.
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I tried everything under the sun....I extracted the zip, nothing. I left it as a zip, nothing. I went to recovery, nothing. You name it, I did it. So, I sent back to Asus for the second time in 2 weeks. I just checked the status of my RMA with Asus, and it states that "No trouble found." I'm not sure how NO TROUBLE IS FOUND when I can't even update to Asus latest firmware for their device? In addition, I do not get the options to try to manually update (Not that I should even have to go that route when it should be OTA). I will never own another Asus product. I've only had my tablet for 4 months, 2 1/2 months of which it sat in my desk, unused. Asus is garbage.
Did you remove any system files or freeze them? Did you root?
lvnatic said:
Did you remove any system files or freeze them? Did you root?
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No I did not remove any system files or freeze them, that I know of. I rooted shortly after purchasing this, but unrooted the device about 2 weeks later.
Thoughts?
lvnatic said:
Did you remove any system files or freeze them? Did you root?
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If you are talking to me in which camera(s) both seem to not be found by the OS ME170 is STOCK, STOCK, STOCK.
Contacted the vendor TigerDirect, noticed that they claim they will NOT do exchanges due to "manufacturers polices". While I realize it costs vendor (TigerDirect) to handle exchanges that wording could also indicate they have run the numbers and don't want to be bothered.
Reading about ASUS service, and my interaction with ASUS when I contacted them does not insipre incidence so I'm hoping to be able to flash the device and cameras will start functioning again.
In regards to the customer being able to flash a device (Which I done numerous times on other brands)
I know ASUS is a Asian based manufacturer and sells worldwide but they really need to have persons who can write in better ENGLISH.. ASUS needs to publish detailed instructions on how to flash device, additionally they need to update support pages with any drivers, tools to do so vs just posting the firmware with vaque reference to SOP.
Q: How long after firmware updates appears on ASUS site does OTA update get pushed?
..
Just an update....
Just received my memo pad back, and it appears to be finally fixed. It took sending it back twice, and escalating to a supervisor, but it looks good now. I've actually received 3 firmware updates in 2 days, so it was REALLY behind! What firmware are you all running right now? I have WW-3.2.23.201.
I think 201 is the latest. Mine is still on 199 though and it won't try to update again since it failed a couple of weeks ago.