Hi, i got my tablet unlocked at a unlock shop it is a Samsung galaxy tab active and now android pay does not work, mobile banking doesn't work and it says warranty bit : kernel at start up any ideas on what i should do. I just purchased the device with a 2 year warranty and it didn't say warranty bit : kernel before so i am worried that he has tampered with it and voided my warranty
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Tl;Dr long story short..
Bought the Note local, sold it, RAC lock happened, he returned it, now I'm here.
Is it possible to bypass the software rent a center lock? I'm intent on getting past it, device already has TWRP and custom ROM on it.
I'm not returning it for the $100 they give you because I could still flip it for parts...
If it's a T-Mobile Note 4 (N910T), try flashing the stock firmware with ODIN: http://www.sammobile.com/firmwares/download/46452/N910TUVU1COD6_N910TTMB1COD6_TMB/
Hi Everyone,
I'm wondering to root my Tab S2, but the device is on warranty and has some months.
I searched on the internet to see if rooting the device voids the warranty, and, acording to the Directive 1999/44/CE dictates ( In europe (I live in Portugal) ) I can root and the warranty is not lost.
Then, I called to the Samsung costumer support to get more info about it and they told me that if I root my tablet, I lose the warranty.
So, do I lose or not the warranty, and why?
ZenJB said:
Hi Everyone,
I'm wondering to root my Tab S2, but the device is on warranty and has some months.
I searched on the internet to see if rooting the device voids the warranty, and, acording to the Directive 1999/44/CE dictates ( In europe (I live in Portugal) ) I can root and the warranty is not lost.
Then, I called to the Samsung costumer support to get more info about it and they told me that if I root my tablet, I lose the warranty.
So, do I lose or not the warranty, and why?
Click to expand...
Click to collapse
I'm sure they have to obey the rules and laws of the country they operate in and sell the device in.
Any repair centre is still bound by the legislation and laws of the country it operates in.
They would have to prove that rooting caused the issue for the warranty claim.
Regardless of what they say. I would ask them why they are prepared to disregard European law and legislation and on what grounds?
Hi everyone. I had to share this. I've rooted my Note8 and flashed the official FW a couple of times. and yes it has now Knox 0x1 Varanty Void I flashed the official FW N950FXXU1AQI1 a couple days ago. Today just out of boredom I select the software update. it found an update and installed it!!! My Note8 has the build number N950FXXS1AQK9 now. Can anyone explain to me how is this possible?? I thought a Knox 0x1 phone can't get an OTA update!! :silly:
x-poke said:
Hi everyone. I had to share this. I've rooted my Note8 and flashed the official FW a couple of times. and yes it has now Knox 0x1 Varanty Void I flashed the official FW N950FXXU1AQI1 a couple days ago. Today just out of boredom I select the software update. it found an update and installed it!!! My Note8 has the build number N950FXXS1AQK9 now. Can anyone explain to me how is this possible?? I thought a Knox 0x1 phone can't get an OTA update!! :silly:
Click to expand...
Click to collapse
I believe that the OTA updates don't work only when the software status is "custom". Even if Knox is tripped, you can flash full stock software and the phone will be "official" status.
Yes, OTA updates are available when official firmwares installed
x-poke said:
I thought a Knox 0x1 phone can't get an OTA update!! :silly:
Click to expand...
Click to collapse
Wrong Knox only effects warranty(in some country's) and Knox related apps. S pay, secure folder etc
Mr.Ash.Man said:
Wrong Knox only effects warranty(in some country's) and Knox related apps. S pay, secure folder etc
Click to expand...
Click to collapse
Is there a list of these countries? Also, is Samsung Pay working then?
NicklasFox said:
Is there a list of these countries? Also, is Samsung Pay working then?
Click to expand...
Click to collapse
When KNOX is tripped? NO...
OTA updates work trip knox my device s8+ stock flash nougat rom ota update message install system update
NicklasFox said:
Is there a list of these countries? Also, is Samsung Pay working then?
Click to expand...
Click to collapse
it depends on local laws regarding warranty.
I know in many European countries having modified software is not enough proof of user error, so regardless of policies they have to honor warranty unless it's specifically a defect caused by software modifications.
so if you delete your imei or bootloader or burn out your CPU with overclocking they can still deny warranty, but they can't deny repairs of known issues(like note 4's motherboard degradation, or note 7 self combustion) just because your device is flagged.
thedicemaster said:
it depends on local laws regarding warranty.
I know in many European countries having modified software is not enough proof of user error, so regardless of policies they have to honor warranty unless it's specifically a defect caused by software modifications.
so if you delete your imei or bootloader or burn out your CPU with overclocking they can still deny warranty, but they can't deny repairs of known issues(like note 4's motherboard degradation, or note 7 self combustion) just because your device is flagged.
Click to expand...
Click to collapse
You will have to consider the difference between on one hand warranty, a service that is completely voluntary and not dictated by law and on the other hand different consumer protective laws of the countries.
A company decides the terms of the warranty freely, but what they can not do is to undercut the consumer laws of the country in question. They can give better terms to the consumer, but they will have to honour the conditions of the consumer law.
The difference in most countries is that you will have to handle thing that is not covered by warranty with the SELLER while things covered by warranty can be handled directly with the manufacturers service points.
If Samsung says that the tripped Knox bit voids warranty they are in full right to do this and you will have to demand the seller to replace or repair the phone in this case, unless they can make it probable that the tripped Knox bit caused the problem.
Sadly, many sellers are not even aware of this, so they just refer you to Samsung’s warranty conditions as if only they are applicable to the issue. This is not the case and you will have to read up on your consumer rights and the protection you as a consumer have in your countries laws.
Good morning all,
I've just discovered this wonderful forum and the world of android modding/rooting etc. I am looking to purchase the following model SM-N960FZKHBTU direct from Samsung in the United Kingdom. I am assuming and hoping I will get the Exynos cpu? Please could some inform me if I buy direct from Samsung can I remove a lot of the bloat apps without rooting? Stuff like Facebook and heavily embedded apps? I don't want to root initial incase I wish to take part in the upgrade program, where one of the conditions of the ToS must be Knox not being tripped.
Please could anyone from the UK share their experiences.
Many thanks for taking the time to read this.
If you purchase your Note 9 directly from Samsung UK. You are guaranteed to get the Exynos variant. However you will not be able to remove any of the Samsung Bloatware without tripping Knox after you have rooted your device. Also rooting your device will void your warranty.
Hi I found on ebay for a really good price Samsung N960F but the seller says it's only problem with the phone is that it has Knox Warranty Void 1. It's major problem or you can live with that? Thanks for your help
I think a more pertinent question is can you live with that.
It shouldn't hurt performance of the phone.
It will likely only void any warranty.
I believe that the F mark is rootable. That's likely how Knox got tripped.
If Knox is tripped all payment apps cease to work.
Snowby123 said:
If Knox is tripped all payment apps cease to work.
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Click to collapse
Also the Secure Folder and Samsung Health would be disabled on your device once Knox is tripped. That said if you can live without those, then yeah the Note 9 is worth the money. I purchased the N960N Special Edition 512GB model and I love it.