Database Develop

Random reboot

Has anyone else had this happen? Mine did and there's a big gap in my battery usage. I'm singing l assuming this will get fixed when they post the factory images considering the N9 has had 4 updates so far.

Pilz said:
Has anyone else had this happen? Mine did and there's a big gap in my battery usage. I'm singing l assuming this will get fixed when they post the factory images considering the N9 has had 4 updates so far.
Click to expand...
Click to collapse
Happened today while I was on youtube, so far only once. What do you mean of big gap in my battery usage? Did the battery % decreased after the reboot or are you referring to the battery usage graph? On mine the usage graph restarted but the battery % was a continuation..

droidguy22 said:
Happened today while I was on youtube, so far only once. What do you mean of big gap in my battery usage? Did the battery % decreased after the reboot or are you referring to the battery usage graph? On mine the usage graph restarted but the battery % was a continuation..
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Click to collapse
Yes it did here's a screen shot I took. I had a brief one earlier but this one was worse.

Phone rebooted today when i received a video message in hangouts.

Mine now does this weird thing where it opens random apps to the setting menu that has the option to force stop, disable and uninstall and keeps flashing and switching between them. I haven't unlocked the BL yet or done anything to the phone, I think its a software bug and hopefully google will release an update soon.
Edit: the random weird thing described above was caused by Greenify so I uninstalled it.

I'm having a lot of random reboots... anyone still with the problem?

2fastkuztoms said:
I'm having a lot of random reboots... anyone still with the problem?
Click to expand...
Click to collapse
I've had a couple more, I called Google today and made a trouble ticket to see if they are pushing out an updated build for us. I awaiting their response, but I'm certain they will fix this with an update.

Well it looks i got a lemon, its rebooting every 2 minutes, anyone knows google contact info for RMA?

Mine just started doing this. It happend twice the other day and I thought I did something, but just now while I was surfing the net on my computer with my Nexus 6 right beside me it rebooted for no reason.

Mine hasn't done it since I posted last. My Nexus 9 had the same bug so maybe its an app causing the system reboot.

I was just sitting on the couch 20 minutes ago, with both my Note 4 and N6 sitting next to me. I wasn't using either, but almost in unison, they both randomly restarted.

Moostafa29 said:
I was just sitting on the couch 20 minutes ago, with both my Note 4 and N6 sitting next to me. I wasn't using either, but almost in unison, they both randomly restarted.
Click to expand...
Click to collapse
It's the aliens!

i get them a few times daily as well. usually it happens much quicker if i disable mpdecision, and use the ondemand governor. if i dont change anything, then i might make it through the day without a reboot. oh, and 99% of all my reboots happen when im using the browser. and the odd thing is, no last_kmsg gets produced.

I had two reboots an hour after I activated the phone on T-Mobile for no apparent reason. Went into network settings and changed from Global to LTE and the reboots never happened again

I changed mine from Global to LTE a week ago once I activated it yet mine has rebooted at least 3 times. I did notice that the last time was after I used wireless charging. I'm wondering if maybe the heat caused it to reboot.

Also happening to me (32gb blue, Bell Mobility Canada) ...has anyone tried factory resetting the device?

Word_play said:
Also happening to me (32gb blue, Bell Mobility Canada) ...has anyone tried factory resetting the device?
Click to expand...
Click to collapse
I also just picked one up from Bell (32GB Blue) today and had a random reboot while the phone was sitting on my desk idle. This was moments after tons of updates from the Play store. I read in some threads that doing a factory reset didn't work for most.
I also got a 15MB system update, on stock build LRX21O. Hope this isn't caused by hardware!
Edit: Just sent a text using "Textra", 2 mins later a random reboot occurred...

coleslawesome said:
I also just picked one up from Bell (32GB Blue) today and had a random reboot while the phone was sitting on my desk idle. This was moments after tons of updates from the Play store. I read in some threads that doing a factory reset didn't work for most.
I also got a 15MB system update, on stock build LRX21O. Hope this isn't caused by hardware!
Edit: Just sent a text using "Textra", 2 mins later a random reboot occurred...
Click to expand...
Click to collapse
So I just had another one immediately after opening and closing the Messenger App (I stopped using hangouts) ... funny enough, same thing happened yesterday right after I closed the messenger app ... going to go back to hangouts as default and disable the messenger app to see if that helps

Was hoping the 5.0.1 update would fix this problem, but I'm still getting random reboots and shut downs, at least once a day.

my reboots are cured. the ondemand governor is broken in stock, and aosp, and has been the cause of the reboots. as soon as the developer of lean kernel fixed the ondemand, no more reboots using lean kernel

Nexus 6 (ATT) Powering Off By Itself

Any of you experiencing this? I have my phone for 10 days and for 7 straight days now, my phone is powering off by itself even if still have at least 50% charge. I haven't rooted it yet, all stock.

Yeah it's a known issue at the moment and I don't think there's currently any fix for our problem. Or I at least I haven't checked the thread that's open for this issue in a couple days. From what I read it seems to be hit or miss on the first wave of Nexus 6's from ATT and Motorola. I'm not sure about the T-mobile, Verizon, and Sprint versions of the phone.

Got a notification for Software update, I think it's 5.0.1, but I didn't update. That's when my phone powers off by itself. When I a do a manual systems update, it says my phone is up to date under version 5.0. Could the update might've fixed this?

I just read that if you have the Amazon apps installed on your phone that's part of the problem. Google and Motorola confirmed they're working to address the issues with the reboots and shutdowns people have experienced. 5.0.1 is suppose to fix some of the bugs but not all. Amazon apps or Appstore is related to most of the reboots due to an incompatibility with the OS.

Yeah the amazon app is quite slow on the n6

aranth said:
Yeah the amazon app is quite slow on the n6
Click to expand...
Click to collapse
My phone did the same thing. I returned it to AT&T for a full refund and will wait until I can get my hands on something not from AT&T.

AT&T Random Shutdown
I had a Pre-Order and mine was doing it almost twice a day. I returned it and exchanged at the store for a newer one. The new ones have a green dot on the box next to the IMEI barcode. Been on the new one for a week and a half and it has done it 3 times now (it is updated to 5.01). However now when I power it back on my home screens are wiped, essentially set to default but everything is still installed and setup EXCEPT google now. I do have amazon apps installed but just removed after reading previous post, will see what happens.
I went to store also and they will exchange again but IDK at this point if it will help?

Mine has turned off by itself twice now, I am on 5.0.1. Having come from the LG G3 which would do this whenever I took a photo, unless I switched to Airplane Mode, I thought I had seen the back of this problem.
Also the OK Google recognition screen cuts in when watching You Tube videos all the time.

I'll remove the amazon app. And see what happens.

aranth said:
I'll remove the amazon app. And see what happens.
Click to expand...
Click to collapse
I uninstalled both Amazon app and the Kindle app. Lets see what happens.

Just an update: 2 days after uninstalling amazon and kindle app, my N6 hasn't powered off by itself. I think it does affect my phone.

I removed Kindle App and Amazon app on 12/19/14 no reboots since.

That's good news, is it possible the Amazon app was causing the issue? I got my N6 from t-mobile and experienced my random reboot about an hour after the initial setup and 5.0.1 update. Wiped Cache Partition as suggested on another thread. But if the Amazon all is the issue here I will uninstall it too...come to think of it I setup my Amazon app last along with my Ebay and NewEgg and shortly after my phone restarted....hmmm thanks for the info guys!

I uninstalled all Amazon apps (appstore, instant video and the Amazon app itself) and still having that shutdown issue. Totally annoying. As far as I could see it almost only happened while my earphones are plugged in. Just happened 1 time without plugged in earphone. 2 weeks N6, already about 10+ random shutdowns. Any known solution for that? It's totally annoying... :/
Running latest Euphoria OS, but also happened before rooting.

Going to uninstall Amazon App
I have been having random reboots lately almost 3-4 times a week. It is getting super annoying and i did notice that i do have the amazon app installed. I have uninstalled it and will see if it helps with the random reboots/power off. Thanks for the updates information on this issue.

I haven't encountered this prob for over 2 weeks already. I guess it's amazon.

I just had my Play Store nexus 6 reboot on me. Its on verizon, never have installed amazon. Very light amount of apps installed, almost nothing running. Stock, unrooted. 5.0.1
Hrm

rebooting is real
My new Nexus keeps rebooting about twice a day. Missed several calls due to this.
. 5.0.1, noncarrier. 5 apps installed. Do I have get an iPhone - shudder.

What apps do you have installed? Is the 5.01 factory installed or updated through your carrier?

Nougat 7.0 bugs - problems

I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.

norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Mine had issues when I first upgraded to nougat with mirroring but it magically fixed itself lol
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app

Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.

norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Hi Norbarb,
Last weekend, I was on QA4 then I Odin'd back to APK1 and took the Official ATT OTA update to Nougat 7.0.
I just tested screen mirroring and it worked without any problems. Sorry, I don't have a Samsung BluRay to test.
Now the issue that I've been having is reboots. In the beginning, when I was first on N7.0 I had no problems whatsoever for a few days.
- On Feb. 20th, I kept getting a message that one of my apps unexpectedly closed. Now this app is old and wasn't even supported on MM (it's called Webcams widget) but it had worked flawlessly on MM and Nougat QA4.
- Then on Feb. 21st I had a couple of reboots happen, I went into a solid Bootloop that started in the afternoon and kept rebooting for around 10-15 times! It stopped long enough for me to actually Power Off my S7E down in the normal manner and I left it that way for around 5 minutes.
- I searched for solutions and finally ended up clearing the Cache Partition like this:
Wipe cache partition
Turn off the device.
Press and hold the Volume Up key, Home key, and Power key at the same time.
When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.
Release all of the keys.
Press the Volume down key to highlight "wipe cache partition."
Press the Power key to select.
Press the Volume down key to highlight “yes” and press thePower key to select.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
My phone went without a reboot for almost 2 days then yesterday afternoon I had one single reboot. My next test (if needed) will be to clear each app cache/data. Unless it gets really, really bad again, only then will I resort to a complete reset.
The only difference between using my phone on the official QA6 and the sideloaded QA4 is that I had turned off auto-updating for my Play Store apps when on QA4 (and earlier). I had a lot of updates occur when updating to QA6.
Doing more research today, I found an article talking about some common Nougat problems and possible fixes here.

antizombie said:
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
Click to expand...
Click to collapse
Did you preform factory reset ?
It help me with lot of problems. Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.

Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.

antizombie said:
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
Click to expand...
Click to collapse
What App did you use to disable it?

manny05 said:
What App did you use to disable it?
Click to expand...
Click to collapse
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.

I switched to OnePlus 3T today, and here are few observations guys...
Compared to Nougat on S7E... different level of speed and responsiveness, way different.
I used CM and AOSP roms in the past, on different phones, I know they fast, but this... speed demon out of the box, with MM or Nougat.
Feel bad for leaving S7E forums, but believe me guys, it is a flagship killer indeed. Unbelievable.
I will go back to Sammy with S8 only if they will be able to keep up with this kind of speed, plain and simple.
I was hoping with every generation that Sammy will get rid of touchwiz lags... new phones and new chipsets were piling up, but it never changed, unfortunately.
Touch wiz nougat is a bloody mess next to 3T nougat...
Yes yes, I know. But I never used edge panels... or OOD that much.
Peace out guys!

norbarb said:
Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Click to expand...
Click to collapse
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.

[email protected] said:
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
Click to expand...
Click to collapse
Sorry. Samsung switch will work too.

antizombie said:
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
Click to expand...
Click to collapse
This... Just figured out ez disabler pro no longer works with Nougat
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app

Quickvic30 said:
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this issue also, it keeps dimming constantly, and my blind self can't read it without manually turning up the brightness.
(Eye exam on Fri LOL)

Hello. My first post here. I have been lurking & reading for years.
I have a few of the minor issues that others have, like the colors will be washed out sometimes, pull down notifications are a bit harder to read. My main issue with this update is that my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need. That is why I got this phone in the first place. Now apps that I need to go back to later & continue working are gone. Very annoying. I assumed it was a new performance setting activated without any explanation of how it will affect normal usage. I can't find where to change that particular setting, if it is changeable at all now.

Brine! said:
my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need.
Click to expand...
Click to collapse
settings->device maintenance->battery->battery usage->optimize battery usage

Gary02468 said:
settings->device maintenance->battery->battery usage->optimize battery usage
Click to expand...
Click to collapse
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk

Brine! said:
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
Just go to settings and search for battery. Then you will see what apps you can stop to have better battery live
Clicking from Edge of Galaxy

Battery life is terrible, and no volte, coming from MM 935U.

darthmalus said:
Battery life is terrible, and no volte, coming from MM 935U.
Click to expand...
Click to collapse
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy

norbarb said:
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
once samsung gives us 935U nougat maybe ill go back to it.

Nokia 8 Sudden Restart occurred Randomly

To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?

godofknife said:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
Click to expand...
Click to collapse
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs

Toedwarrior said:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Click to expand...
Click to collapse
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.
Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. Why.....

I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?

Just_Rise said:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Click to expand...
Click to collapse
No. Never open Stock camera. Just any apps that have something to do with google play services.

Do you use sd card? because i have the same problem here

I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...

Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.

I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?

This happens with me..on camera and games
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
Exactly my issue

JistunB said:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
Click to expand...
Click to collapse
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.

May I ask what was the cost of battery?

I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !
Please confirm that if someone is on Nougat.

Even i have the same problem for my nokia 8. Is there any solution to rectify it.

vinslin said:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
Click to expand...
Click to collapse
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.
Using Nokia 8 (TA-1004)

My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!!
I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right?
How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?
Any help shall be appreciated!

To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.

I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated

restart proble
yozil said:
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
Click to expand...
Click to collapse
i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .

I have the same problem too .
I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.
With Oreo I'm quite sure it never happened.
Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .
Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).
Nothing dramatically serious anyway,just strange...there must be a way to fix it...
---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------
midomashkel said:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
Click to expand...
Click to collapse
Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers

Phone randomly reboots or powers off

Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks

I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com

hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.

hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.

@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com

Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.

hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
Click to expand...
Click to collapse
Yeah leave that junk turned off... power management is known to cause erratic behavior as well.

How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?

lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
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Click to collapse
It still happens.

mehigh95 said:
It still happens.
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Click to collapse
This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.

lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
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Click to collapse
I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.

hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
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Click to collapse
Nova launcher premium or free and what version?

I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.

Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
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Click to collapse

3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
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Click to collapse
This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.

hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
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Click to collapse
Ok, was it configured from scratch or via imported configuration from previous phone?

hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
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Click to collapse
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...

blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
Click to expand...
Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.

_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
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Click to collapse
While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.

I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).