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People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.
I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
forgive my ignorance what discount is this?
WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
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Click to collapse
that credit towards the business account ?
Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
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It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
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the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
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ok new line
$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?
Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.
bummer, sprint sure treat loyal customers pretty well don't they
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
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Click to collapse
/must hold out
.*arrgh*
:silly::silly:
You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app
I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium
jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
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wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?
Posted this in another thread, but I think it deserves it's own post.
AT&T has a in store deal where you buy anything over $200 and save $60 instantly. I bought my Gear 2 Neo and a $10 pack of screen protectors for $156. Be advised that another store in my area was unaware of the deal, so you may have to educate them a bit. Also, all of the stores in my area are now out of stock on everything but the Gear Fit, so you may want to call first to make sure they have them.
Sent from my SPH-L900 using XDA Free mobile app
nojive said:
Posted this in another thread, but I think it deserves it's own post.
AT&T has a in store deal where you buy anything over $200 and save $60 instantly. I bought my Gear 2 Neo and a $10 pack of screen protectors for $156. Be advised that another store in my area was unaware of the deal, so you may have to educate them a bit. Also, all of the stores in my area are now out of stock on everything but the Gear Fit, so you may want to call first to make sure they have them.
Sent from my SPH-L900 using XDA Free mobile app
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Went to a store today they say they know nothing about this promotion and would not honor it....
It may have already expired. I never did find out how long the promotion was for. Might have to go the online route.
nojive said:
It may have already expired. I never did find out how long the promotion was for. Might have to go the online route.
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im just goingt to send my current one in for repair/replacement for the battery not lasting longer than a day. hopefully they will honor a warranty even though i purchased off of craigslist
T-Mobile is now selling the 128gb s6 for the same price as the 64gb...
http://www.t-mobile.com/cell-phones...e.html?icid=WMD_TM_GLXYS6EDGH_79SZD7DDGO42080
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
Sent from my SM-G920T using XDA Free mobile app
glcK23 said:
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
Sent from my SM-G920T using XDA Free mobile app
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This really has nothing to do with Samsung, this is T-Mobiles business model.
Ya, this is getting ridiculous. I wouldnt have chosen the 64gb if i knew th 128gb would be the same price.
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
This phone is not worth $850+ lol but yeah android phones never have and never will keep their value.
Sent from my SM-G920T
mrspock08 said:
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
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With the S6, there is no additional screen area with the edge
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
masri1987 said:
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
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Click to collapse
Which Samsung rebate is this? link please
Sent from my LG-H811 using Tapatalk
shook187 said:
Which Samsung rebate is this? link please
Sent from my LG-H811 using Tapatalk
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https://samsungpromotions.com/ultimateupgrade/
Here you go sir!
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
masri1987 said:
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
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Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
Sent from my LG-H811 using Tapatalk
shook187 said:
Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
Sent from my LG-H811 using Tapatalk
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For one , buyers remorse lol
They won't let me even do a restocking fee.
I'm over it already
They gave me a 100$ credit to the account instead
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
valestrand said:
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
Click to expand...
Click to collapse
No harm in trying. If they accept it and you shouldn't have qualified it's on their heads not yours.
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
T-Mobile removed my Note 7 from my account and Samsung sent me a fireproof box on 10/17 and they received it 10/24 with my case and screen protector. I already returned most my accessories to Amazon for full refunds. 2 weeks will be this Monday. I haven't received my check yet
I still have my Note 7. I've haven't had any heating issues, and even charged it overnight. Am keeping it until am forced to return it. Power House!
Sent from my SM-N930T using XDA-Developers mobile app
Talking to samsung now.
I call tmobile store every day looking for a black s7 edge (my old phone). No one has any.
Finally called the 1800 number and got someone who knows something. The lady said the black s7 edge has been pull from there site and they cabt even order them. So there isnt anything they can do if i want the black model.
So calling samsung now. Hopefully all will work out and they give me the phone i want.
If not then idk. Probably leave samsung all together, even tho ive been with them since the s2
---------- Post added at 10:00 AM ---------- Previous post was at 09:31 AM ----------
Just got off the phone with them.
They set it up for someone from there company. To meet me. (sounds weird)
But got transfer from over sea to the US. The US lady said that they will contact my via phone. Setup a meet in the area. They will inspect the phone to verify all information.
Then i will be giving the BLACK tmobile s7 edge.
They will then pay for any acc i bring.
After that i will have to contact tmobile and let them know i did the exchange via samsung. (guess so tmobile can still charge me, i dont know ill have to see on that part).
They did say they will refund the difference and a small amount for all the trouble. Which i am guessing is the $100 that you get in store.
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
SkyPhone said:
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
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both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
playya said:
both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
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We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
SkyPhone said:
We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
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Click to collapse
I completely understand what you're trying to do but understand either one of those items are not specific to the Note 7 it's not like they won't work with other Samsung products.That may be what they tell you, I have come across other people with the same situation that have been told because they can be used with other Samsung products that there was no refund available for them. Don't hurt to try though good luck
SkyPhone said:
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
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Click to collapse
I like to know, did they pay you back the tax they charged on the phone and accessories?
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
rxkelly75 said:
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
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Click to collapse
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
SkyPhone said:
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
Click to expand...
Click to collapse
When and if this check gets here I will confirm.
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
vmalkan said:
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
Click to expand...
Click to collapse
Still no check here
We just got the fireproof boxes. We sent an email listing the items we proposed to return (exactly according to the reps instructions by phone), but haven't heard anything yet. We're planning to wait until they confirm what we can return and the refund amount.
I just received 2 emails from Samsung that my ticket was approved and I will receive my check for $924.49 in 2 to 3 days by UPS. No tracking number though.
thats good.
i am still waiting on my s7 edge to come.
They gave me a tracking number a few days ago but still havent updated pass billing.
There suppose to be sending me a s7 edge and taking back my note 7. I dont know how they are going to do the price different or tmobile EIP.
I guess i will see.
The only thing that i can see that isnt right, right now is the ups billing is for 1.0lb Which isnt the right weight if they are suppose to send a return box and new phone.
Well i guess we will see what happens. This has been a long long process.
Well today I received my check 8 days after the 169 samsung email
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
zbms said:
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
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Click to collapse
I was wondering that too about my preorder money. I wonder how people got their note7 off eip without turining them in. I wonder if it's because they switched to using another phone.
I got my Note 9 from Best Buy on 8/23. Today they released a new promo to get a free wireless charger and $150 in store gift card. Most stores will back date price matching, but I dont know about promos. I would expect it would be a similar situation. Has anyone ever try this or successfully done it?
Why don't you try? It can start with a few phone calls. Ask different people and a manager. And read the fine print on Best buy price match.
I thought your title said Black dating promos at first glance. ???
I went into the store and asked. In order to backdate a promo they treat it differently than a price match. I would have had to return my phone and pay the $35 restock fee. I would then have to repurchase a new phone. They wouldnt give me the one I just returned back.
whitedragon551 said:
I went into the store and asked. In order to backdate a promo they treat it differently than a price match. I would have had to return my phone and pay the $35 restock fee. I would then have to repurchase a new phone. They wouldnt give me the one I just returned back.
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$35 for about 115 to spend and a wireless charger? thats a steal for smart switch.
techykory said:
$35 for about 115 to spend and a wireless charger? thats a steal for smart switch.
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Depends. Its more than an hour of my time to setup a new phone the way I already have mine setup. They do not give you the phone you had back.