Phone won't get past the charge screen - T-Mobile Samsung Galaxy S6

I searched but haven't found a good solution for this. My sister in law came over and her S6 is stuck at the charge screen. If there's any life in the battery at all, it'll show the battery-with-lightning bolt, and the LED comes on dim white. It'll stay this way until the battery dies. If you leave it in it'll just stay this way forever.
Occasionally I can get into download mode, but that's about the only thing I can get it to do besides show the battery. I'm happy to use Odin to reflash the stock T-Mobile ROM, but if there's a better method I'm open to it.
Thanks!

JaimeZX said:
I searched but haven't found a good solution for this. My sister in law came over and her S6 is stuck at the charge screen. If there's any life in the battery at all, it'll show the battery-with-lightning bolt, and the LED comes on dim white. It'll stay this way until the battery dies. If you leave it in it'll just stay this way forever.
Occasionally I can get into download mode, but that's about the only thing I can get it to do besides show the battery. I'm happy to use Odin to reflash the stock T-Mobile ROM, but if there's a better method I'm open to it.
Thanks!
Click to expand...
Click to collapse
Were me I'd do just that, boot to download mode and reflash stock formware in Odin.
Sent from my SM-G920T using XDA-Developers Legacy app

Well. Downloaded the latest firmware, but Odin 3.10.6 on two different W10 PCs with two different cables doesn't identify the phone. (As in, plug in but nothing happens.)
Not sure what to do next. If you have suggestions, I'm all ears. Otherwise I might be in the market for a new motherboard.

And a follow-up. I've tried plugging other phones into the computers with the same cable and Odin recognizes them right away. So I'm guessing this might be a motherboard issue. Of course there are no used motherboards on eBay right now. So... open to suggestions here. Thanks!

Related

Phone Dead?

My sister's captivate has decided not to charge anymore. Nothing was updated on the phone it just will not charge. The phone is about 6 months old. When I try and charge with a USB cable on the computer I got nothing. When I use a wall charger same thing. I can't even get into recovery mode. Holding down the vol button and power does nothing. I've taken the battery out and the sim and it still will not charge. Every once and a while I can get it to briefly shown on the screen what looks like a circle with stars around it rotating then it shuts off. Does this indicate that the battery is bad or something else? I also tried the Odin 1 click thing but it didn't do anything. HELP HELP!!
Did you use the same usb to charge it with pc and wall charger? If so have you tried a different usb.
Sent from my SAMSUNG-SGH-I897 using XDA App
Yes I've tried 2 different chargers, none work...
May just have a bad battery, do you have another captivate battery to test in the phone?
Have you tried getting the phone in to Download mode? This thread has a Eclair Odin with the different key combos to get in to Down load mode.
Stock Eclair Odin
Yeah I've tried all of Odin's key combo things..
Also you might want to look in to making or buying a jig if the key combos do not work. They are relatively cheap to buy but a quick easy guide to making one is here.
Layman Jig
If you didn't do anything to the phone and it just stop working, you might look in to att see if they replace it. If its under a year samsung's warranty might cover it
If you go to att they should let you try out with a different battery just head over to the service center and hopefully your not running a custom rom. Try a different battery nonetheless.
Sent from my SAMSUNG-SGH-I897 using XDA App
You could try a different battery or try an external battery charger, if that charges the battery just fine then it's the usb port on the phone and not the battery. In any case both issues should be covered under warranty, they will either give a new battery or replace the whole phone if it's the port.

What is wrong with my Galaxy Tab

Hi everyone, first things first I have already read through the various threads on this subject but there doesn't seem to be any consistent advice/suggestions with my specific problem. I was trying to flash a custom ROM on my tablet and I don't know whats happened but the net result is that my tablet won't turn on and it only shows any signs of life when it is plugged in to the wall charger where you see the clam-shell style cell phone connecting to a computer screen but its flashing rather than constant (the forum won't let me post the youtube clip thats out there demonstrating this but google 'Samsung Galaxy Tablet Bricked' and if the first video that appears).
If its connected to my laptop then it doesn't charge at all and the laptop doesn't recognise the tablet at all so I can't re-flash stock firmware via Odin.
I have had it on charge using the wall charger for over 12 hours now and yet there still seems to be no life in it and I've tried all the various combinations of power + volume down button etc
Has anyone got any suggestions as to how I can sort it. Am I right in thinking that as it at least shows some signs that its not dead when you plug it in at the wall, that its not completely bricked?
Any help at all is greatly appreciated and apologies for going over old ground.
darrenbartlett1 said:
If its connected to my laptop then it doesn't charge at all and the laptop doesn't recognise the tablet at all so I can't re-flash stock firmware via Odin.
Click to expand...
Click to collapse
Does Odin see it? Computer may not recognize tablet but odin/heimdall should.
Sent from my GT-P1000 using Tapatalk 2
Otherwise, send it to this site, they claim that they will repair full bricked tabs
http://forum.xda-developers.com/showthread.php?t=1820813
best regards ^_^
Sifou
Qqqxxxzzz said:
Does Odin see it? Computer may not recognize tablet but odin/heimdall should.
Sent from my GT-P1000 using Tapatalk 2
Click to expand...
Click to collapse
No even Odin doesn't recognise it. Haven't tried Heimdall though.
Its now been on charge for about 2 days and yet if you unplug it from the wall it doesn't turn on/respond to anything.
Boot into download mode before connecting to pc. Then open odin or heimdall. Use the latest versions.
gogol1996 said:
Boot into download mode before connecting to pc. Then open odin or heimdall. Use the latest versions.
Click to expand...
Click to collapse
the tab is that dead that I cannot boot it at all, let alone in download mode. If I unplug it from the wall charger it doesn't respond to anything. Completely impossible to do the above.
well my friend you have the same problem of another member in xda, i dont remember where i read about it, but am pretty sure that your battery is completely dead, it shows the same thing, when plugged to wall you can boot into download mode, once unplugged, you can't access to anything. In his case, he tried to charge it for a day, and then the tab turned on, he thought that the tab is alive again, so he tried to flash it, after 3 minutes, the tab went off again before the operation complete, and now his tab is fully bricked.
yours still alive, i think that it is soft brick, or not bricked at all, but your battery is dead, and you can't do anything without a working battery, if you have enough skills to change the battery, get one form the net, and you can also make sure that the battery is the problem when you open it, you can connect it to a stabilized power supply with the needed voltage and current, if it turns on, your battery is indeed the problem, if not, we should think about something else.
good luck my friend, i hope i helped a little.
edit : i fond it
http://forum.xda-developers.com/showthread.php?t=1826324
this is exactly the same problem you have, read all the thread, before you do anything more harmful to your tab.
best regards ^_^
Sifou

Galaxy Note - Won't charge properly?

Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
AndrewXXV said:
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
Click to expand...
Click to collapse
Did you try to wipe your battery stat in recovery mode.
jonpaslim said:
Did you try to wipe your battery stat in recovery mode.
Click to expand...
Click to collapse
No I did not infact, I'll give that a go and see if it helps. The problem is the SGSII battery doesnt fit completely, so i need to hold it by force at the pins, not sure ill pull that off while entering the recovery menu, but i'll try and see!
Edit: Tried it and it did not help unfortunately. At least i can use the SGSII-battery to safely get into menus etc.
Hell, might even be a broken battery?
I interpret the problem as "charging starts but battery refuses.." since the 1st logo keeps flashing. I read elsewhere that it might be a moisture-related problem aswell.
This I do not disregard completely because the phone has been lying near an open window, even though it's summer it cannot be fully ignored.
Either way, in the other thread they suggest putting the phone in rice (which soaks up moisture) for a few days to see if it helps. I even put one of those silica-anti-moisture-bags in there with the rice. Fingers crossed.
If nothing helps I think I'll just borrow a mates charged battery to flash back into stock, get rid of evidence etc - and place it in RMA.
Why don't you try a new Note battery or from another Note. If it fired up with a Gs2 battery perfectly then it must be your battery!
Sent from my GT-N7000 using xda premium
Leave your phone without any battery for about 30 min., this helped me when my phone was refusing to charge somtimes and was giving me discharging while on the charger, after i pulled the battwry for about 30-45 min it is perfectly charging now, btw iam on paranoid also and my phone doesnt charge when it is turned off, have to turn it on frist to charge
Sent from my GT-N7000 using xda premium
easy fix
hey i had a similar problem...was a bit frightened at first....ok connect your phone to your computer, if the computer recognizes then you cables and USB port are just fine.....this means that your phone has some firmware issues....ok here's the simple fix......allow your battery to die completely, then remove the battery from the phone for about 30 minutes......plug in the charger with the battery still out of the phone for 30seconds....now unplug your charger, reinstall your battery into the device and connect your charger again.....this may also work if your device refuses to power on....

Battery issue ROMs and Warranty

I have not really seen my answer on here so excuse me if I am asking repeated ?tions
My battery is NOT holding a charge, so i went to the mobile store and they tell me that the battery is not designed to last more than a year blah blah blah so i bought a new one since this one drained super fast anyway when using the GPS
So i get a new extended life MASSIVE battery and now it wont charge either. It worked fine for about a week, and now its just yellow exclamation point city.
I cannot get the phone to stay on, I have tried multiple charging leads, used the wall, used the computer port, nothing.
So I guess my only option is to mail it to Samsung as maybe it is the usb port itself?
I only think this as last night when I plugged in before bed it made the connection/disconnection sound like 4-5 times as if to say the plug is not in.
But with that said, even when i would plug in and see that it reads the charge is being accepted, I still get nothing hours later.
So if Samsung gets it, will they go into my phone and see the custom rom and tell me to have a nice day as my warranty is now voided for tampering with the original firmware?
Because clearly I have no way to flash it back to stock since the battery will not charge at all.
Entertaining suggestions
Thanks
You do have a way to flash stock, charge the battery externally/put a new battery and unroot and flash stock. Yes if you send it to Samsung they may notice a root so better to get the original firmware in place. I guess the internal charging circuit is flawed but then it shouldn't have charged the new battery at all, not even for a week.
Varad297 said:
You do have a way to flash stock, charge the battery externally/put a new battery and unroot and flash stock. Yes if you send it to Samsung they may notice a root so better to get the original firmware in place. I guess the internal charging circuit is flawed but then it shouldn't have charged the new battery at all, not even for a week.
Click to expand...
Click to collapse
And how do i charge the battery externally, you left that bit out.
Using some other N7000! Look, I'm just suggesting u, maybe there are other ways to charge externally.
I just took it to the phone shop in the mall and the battery is fully charged, just the phone is not excepting it for some reason.
So the phone is screwed up for sure.
Not sure what to do since I cannot get it to turn on to put it back to stock rom
Send it to Samsung, the circuit must be damaged. Hardware problem, you may get away with a root.
Varad297 said:
Send it to Samsung, the circuit must be damaged. Hardware problem, you may get away with a root.
Click to expand...
Click to collapse
I have not touched my phone since I put the custom rom on there about a year ago.
Problem is I have no pc anymore, i only have my mac, is there a way currently to flash the stock rom without needing a pc?
johseph said:
I have not touched my phone since I put the custom rom on there about a year ago.
Problem is I have no pc anymore, i only have my mac, is there a way currently to flash the stock rom without needing a pc?
Click to expand...
Click to collapse
only other way is using mobile odin but phone need to be in working state for that. Try the last option for the service center if it is not even starting they would not be able to check which rom you have and if the motherboard is replaced (just assuming) then there is nothing to be worried about.
treacherous_hawk said:
only other way is using mobile odin but phone need to be in working state for that. Try the last option for the service center if it is not even starting they would not be able to check which rom you have and if the motherboard is replaced (just assuming) then there is nothing to be worried about.
Click to expand...
Click to collapse
Well i took the battery to the shop and they said it was fully charged so its the phone
But now the aftermarket (extended life) actually took a charge when I got home, the phone read 100%, so i turned it on and it said 53% and charging, hmmmm
SO i removed betterbattery app and restarted the phone, then it said low battery again.
So its taking a charge but not holding it now.
I dont remember how to use the Odin since I did the rom flash and so on a year ago and have not touched my phone since I did the root and all of that so I dont remember how lol.
Plus I have only my macbook now and no pc
#weak
Use Mobile ODIN Pro, available on Google Play.
do hit thanks if i help!
Varad297 said:
Use Mobile ODIN Pro, available on Google Play.
do hit thanks if i help!
Click to expand...
Click to collapse
Already have that on my phone, when i go to it, it reads that nothing is on my phone?
You can put a stock firmware in your phone and then flash it. Refer to http://forum.xda-developers.com/showthread.php?t=1347899

Will only boot to fastboot mode

Hi everyone. my z3 compact got wet... waterproof phone supposedly but it soon turned itself off. i've had it in rice for a while but it wont boot up. I've used the yellow reset button and it vibrates 3 times and does nothing. when I plug it into the computer tho I am able to get fastboot mode. I'd rather not have to send it back to Sony as I am without a phone. anyone have any idea how I can get it to boot normally. I'm presuming as it goes into fastboot mode the hardware isn't bricked? thanks for any advice you can give me.
Did you already tried to flash full stock TFT via FalshTool (and Phone in FlashMode)?
I'm currently waiting for a password for the flashtool..... I tried running repair phone on sony pc companion and the pc seemed happy but the phone still wont start. 3 vibrations when I try. currently the phone is plugged into the wall hoping it will charge. it is showing the red battery icon that flashes. I suppose the first hurdle is to get the thing to charge altho last night before I tried the repair phone option when plugged into charger it did say 100% charged.
crampy said:
I'm currently waiting for a password for the flashtool..... I tried running repair phone on sony pc companion and the pc seemed happy but the phone still wont start. 3 vibrations when I try. currently the phone is plugged into the wall hoping it will charge. it is showing the red battery icon that flashes. I suppose the first hurdle is to get the thing to charge altho last night before I tried the repair phone option when plugged into charger it did say 100% charged.
Click to expand...
Click to collapse
Waiting for a password for the flashtool? It's free and shouldn't need any passwords, unless you mean password from Sony for unlocking your bootloader? I hope not.
Three vibrations means turning the phone off. Two vibrations is on.
Try the power button while plugged into a PC to see if any USB functions start when the phone boots up. If the phone can be seen in your PC but nothing on the phone, then the screen is duff.
I think the next stop is Sony repair centre, or if it's out of warranty, $80 on a genuine screen on ebay, a guitar pick and a hair dryer.
thanks guys. ok i've done some googling. seems I have been looking at the wrong flashtool. I was looking at one called Emma..... the official sony one. I'm now presuming I should be using the one at flashtool.net? I'll have to download that at home later. works pc has all sorts of blocking things on it. the screen was working yesterday as I could see the fastboot screen but that was all I could get. Am I right in saying the led ligghts blue when it goes into flash mode?
crampy said:
thanks guys. ok i've done some googling. seems I have been looking at the wrong flashtool. I was looking at one called Emma..... the official sony one. I'm now presuming I should be using the one at flashtool.net? I'll have to download that at home later. works pc has all sorts of blocking things on it. the screen was working yesterday as I could see the fastboot screen but that was all I could get. Am I right in saying the led ligghts blue when it goes into flash mode?
Click to expand...
Click to collapse
Good news, if the screen comes on and it goes into flashmode then it should be possible to rescue it.
I'm still puzzled as to why the partitions/system would be corrupted from water damage, unless it's something to do with the motherboard itself.
I have had the phone plugged into the original wall charger for a while now. the screen goes from blank to the battery charging icon every 3 or 4 seconds. The battery is red showing low charge and doesn't seem to be going up at all. If the water indicator shows red (which it does) will this void my warranty with Sony? I'm going to leave it on charge here all afternoon at work til I go home. That will have given it about 5 hours on charge so if the battery isn't improving by then it isn't looking good is it..... I've managed to get flashtool on the pc here and it has detected a device in fastboot mode. Don't know if this is a good sign or not as without the battery charging it's useless
Just get an full stock FW (TFT-File) and put it in the correct folder for FlashTool.
Then flash the full tft rom - HowTo here:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
To get into Flashmode (not Fastboot Mode) push Vol Down (hold it) and then plug in USB (while phone is off!)
But do this first if the Flashtool program ask you to do so...
crampy said:
I have had the phone plugged into the original wall charger for a while now. the screen goes from blank to the battery charging icon every 3 or 4 seconds. The battery is red showing low charge and doesn't seem to be going up at all. If the water indicator shows red (which it does) will this void my warranty with Sony? I'm going to leave it on charge here all afternoon at work til I go home. That will have given it about 5 hours on charge so if the battery isn't improving by then it isn't looking good is it..... I've managed to get flashtool on the pc here and it has detected a device in fastboot mode. Don't know if this is a good sign or not as without the battery charging it's useless
Click to expand...
Click to collapse
You are right to be worried about trying to flash the device with a low battery. If power fails during the flash it really will become a brick.
Don't try a flash unless you have at least 7% battery.
Thanks for all your help. Battery won't charge at all so it looks like the only option is a repair shop..... Like you say it really isn't worth risking bricking it.

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