Fingerprint scanner issues. - Samsung Galaxy Note 8 Questions and Answers

When I got this phone my fingerprint scanner worked 100 percent of the time. Now it seems it doesn't work all the time. It will work after first try and sometimes it takes multiple tries. Do you guys think my scanner is defective or there any tips and tricks for it too work consistently. I currently have 4 prints registered for the index finger.

Make sure your fingers aren't wet/dirty(not saying you're unclean), and the same for the sensor.

You have 4 prints registered for just your index finger? Call me crazy, but maybe it can't differentiate/decide which one is trying to unlock it? I use one registration per fingerprint, and have 2 fingerprints registered (one per hand). Your fingerprints *can* can change over time btw (no the lines don't move lol) - great for instance, when I do a lot of manual labor without gloves it wears my fingerprints down (off essentially) in some areas so they can't be read easily or at all. It takes a few days, maybe a few weeks to come back.

I had one fingerprint registered and it seemed to get worse. My question too you does I work close to 100% of the time for you? Do you have to push down on your fingerprint for it to register? Or a light touch works all the time for you?

Can using Samsung theme cause issues with the fingerprint sensor?

It normally takes me 4-6 tries for it to work. Gestures are just as bad.

Well I have new note coming my way. I filed a claim with premium care. The only thing is that now that I removed the Samsung theme it seems to be working great again. So if anyone is having issues try and remove theme and see if it improves. I guess I will cancel the return and keep my phone.

borijess said:
I had one fingerprint registered and it seemed to get worse. My question too you does I work close to 100% of the time for you? Do you have to push down on your fingerprint for it to register? Or a light touch works all the time for you?
Click to expand...
Click to collapse
I'd say it works correctly at least 90-95% of the time when I need to use it, just a light touch works fine for me. Edit: I'll note, I do have a dragon skin for the back + camera, and it made it easier to locate blindly before I was used to the placement.
I do have my headset at work paired as a trusted device so I don't have to unlock it at the office and the remaining locked use is split 50/50 with the iris scanner. I have the iris scanner set to the standard (higher) security mode, and find the FPS to be quicker.

mcdanielvzw said:
I'd say it works correctly at least 90-95% of the time when I need to use it, just a light touch works fine for me. Edit: I'll note, I do have a dragon skin for the back + camera, and it made it easier to locate blindly before I was used to the placement.
I do have my headset at work paired as a trusted device so I don't have to unlock it at the office and the remaining locked use is split 50/50 with the iris scanner. I have the iris scanner set to the standard (higher) security mode, and find the FPS to be quicker.
Click to expand...
Click to collapse
Are you using a Samsung theme?

Stock out of the box with a pic I took as BG wallpaper - haven't changed/customized themes, just added shortcuts and widgets. Hope that answers your Q.

Noticed that with me, if my finger goes flat it has a hard time...but if my finger is a bit off center and leaning to one side...it works 99%+

Hello every one
Hello every one thnx for open this post i had this problem in note 8 my device new i bay it 1 week only and the fingerprint working 100% but today work for slide noti. Bar only and i cant open device by finger
I try deleted my registration finger then i cant register a new one show massege i forget what is it, but he mean but finger more time
I was try some solution but didnt work
Finally i try this one i dont know why this app but work 100%
If any one try this solution and work tell me plz
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My fingerprint scanner works fine all the time, I registered my right index 2 times

I'm not saying that it can't be related, but does anyone have any idea as to why on earth a theme would have anything to do with the fingerprint sensor???

I have noticed that after the latest OS Update that I had to erase and re-register my fingerprints again. To unlock my phone with the fingerprint scanner. As I had problems unlocking my Note 8 using my fingerprint. Has this happened to anybody?
---------- Post added at 04:54 ---------- Previous post was at 04:48 ----------
borijess said:
Can using Samsung theme cause issues with the fingerprint sensor?
Click to expand...
Click to collapse
No, that shouldn't cause any issues with the fingerprint sensor as it operates on a completely different piece of software.

Related

[APP] Proximity Sensor

v1.4 now in the market!
Acts as a proximity sensor during calls using the built in light meter.
You can test outside of a call by launching the application from the normal application menu, just remember to close it again by pressing back while the screen is locked!
Thanks to: mabalito and maejrep for help with getting the sensor to work!
CDMA Hero users: Autobacklight must be enabled or the sensor does not work, a fix is being worked on!
Enjoy, please post bugs/comments!
Version 1.4
* Force close and other bug fixes
Version 1.3
* Speed boost
* Force close and other bug fixes
Version 1.2
* Added a adjustable threshold at which the application locks the screen
* Added a configuration utility
* Fixed some more bugs
Version 1.1
* Added option to automatically disable when a bluetooth headset being used
* Added option to automatically disable when speakerphone is enabled
* Volume adjustment now works when screen is locked
* Bug fixes
*Better error handling
Download:
Search the market for "Proximity Sensor
OR
Download here
OR
Scan the QR code:
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Please consider donating by downloading the donate version from the Market
good find. have you tried it in-call yet? let us know if it works.
I made it so I hope it works! lol
I've been waiting for this! Thank you!
great app, great story
it works just great. this is so cool to see how a good idea is investigated and evolved by the community, then a smart programmer whoops it into an application which is then available worldwide, and in this case even for free (thanks for that!)!
read the full story.
lazy people go here for barcode scanner code.
Hello, this is a great idea!
Is it possible if you could auto-disable the app when the light sensor is already reading no light (so it doesn't go into lock mode straight away once about to ring someone at night) and also, why does the screen stay on? That surely will drain battery life. Can't you make it so that the screen turns off when its dark and back on when not?
Thanks
great app. very much needed
This is a really great app, thanks for making it!
The reason the screen stays on is that the light sensor stops reporting light values when the screen is turned off. Maybe this could be worked-around by modifying the Linux kernel but that would surely complicate things..
Anyway, maybe propose this app for inclusion into the next version of MCR?
note: you need to uninstall the version from this forum if you want to install the market version. looks like someone got himself a brandnew set of keys for the market release
Lol yeah lost the old set!
tomfreay said:
I made it so I hope it works! lol
Click to expand...
Click to collapse
oh man! lol i'm sorry.. i didn't notice the "please post bugs/comments" part in the original post. haha!
my bad
sorry but i don't understand very well the purpose of this apps
by now (without this apps), when i'm using my hero (calling or receiving a call) the screen turns off and i need to use the left phone button if i need the keyboard.
So what does the apps do exactly ?
Thanks
Its locks the screen when you bring the phone against your ear and unlocks it (goes back to normal phone screen) when you move it away.
Only problem I have is that it always locks it in a semi light room, is there a way to change the sensitivty? otherwise its a great app
kien said:
Its locks the screen when you bring the phone against your ear and unlocks it (goes back to normal phone screen) when you move it away.
Only problem I have is that it always locks it in a semi light room, is there a way to change the sensitivty? otherwise its a great app
Click to expand...
Click to collapse
I agree with the above, It's a great app, however it seems to get enabled in a room with little light, which is a bit annoying. A calibration option would be good?
Also, what is the extra strain on the batter when it's being used i.e. I'm sure it's fine for short phone calls, but when on longer ones does it drain the battery more than when just making a call?
first, the screen should only get locked in a dark room (lol ) when a call is active. if it is triggered by itself then you are running the app in test mode. you do NOT need to start the app manually, it is started when a call is placed or received.
if you want to deactivate it (i.e. for longer calls) just press back during the call. if the screen is not locked at that moment just cover the light sensor with your finger. pressing back disables the app, and after a few seconds the screen will time out as usual and will then be switched off.
kendong2 said:
first, the screen should only get locked in a dark room (lol ) when a call is active. if it is triggered by itself then you are running the app in test mode. you do NOT need to start the app manually, it is started when a call is placed or received.
if you want to deactivate it (i.e. for longer calls) just press back during the call. if the screen is not locked at that moment just cover the light sensor with your finger. pressing back disables the app, and after a few seconds the screen will time out as usual and will then be switched off.
Click to expand...
Click to collapse
Thanks for the advice....
However the app definitely gets activated when using it in semi-light filled spaces. It's not dark just not too light, a slight tweek to only activate it when it's pitch black would be nice!
The problem is with the hardware not the app, sadly HTC put a rubbish sensor in (but at least they put one in at all!)
This means that the sensor reads 0 even in a semi-bright room. You can try things like pointing the sensor (top left, looks like an LED) towards the light source and making sure you shadow isn't covering the sensor.
Not ideal I know but there isn't anything I can do about it!
I am looking to add g-sensor support and perhaps a few other tweaks but that will be version 2.0, got some bugs to iron out first, and a degree to finish lol!
Is there a way to set the brightness of the screen to 0 when the app is active, and set the brightness back to the original setting when inactive?
On the gsm hero yes, because the app works regardless of the autobacklight settings, however on the CDMA version it only works with autobacklight enabled, something I'm trying to get around.
So it might not happen for a while sorry
This is such an useful and awesome app! Its not perfect, but its still a great use of the light sensor!

[Sm-T715 MM] Cannot use fingerprint sensor to unlock anymore

Hi guys, i'm here to show you my problem. I've update to Marshmallow today and now i'm on Android 6.0.1, firmware version T715XXU2BPD6. Everything works just fine but i have a problem with the fingerprint sensor. In fact, with lollipop (5.0.2) i used it for unlocking my tablet, now it forces me to use a password, sign or PIN instead of using ONLY fingerprint (which was really fast and secure for me). Now i'm asking: Does anyone has the same problem? Can i still use ONLY fingerprint sensor (and so i'm an idiot because i'm not capable of solving this) even with the latest android version? I hope someone can help
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It's just a new security measure which happens only once after each reboot.
I don't think so. Actually i can only use the fingerprint sensor if i unlock the screen using a flip cover. If i unlock it by power button or home button it ask for a pin. And i've rebooted, closed and so on.
Giuskiller said:
I don't think so. Actually i can only use the fingerprint sensor if i unlock the screen using a flip cover. If i unlock it by power button or home button it ask for a pin. And i've rebooted, closed and so on.
Click to expand...
Click to collapse
Strange this is not my case. I tried to unlock the screen by power button and it requires my fingerprint only.
I don't know what to tell you...the only thing that i know it's that everything described above never happened with Lollipop.
Did you wipe or not? Usually not wiping during updates works fine, but bugs can occur do to old settings sticking around or old files ect.
Sent from my SM-G935V using Tapatalk
_Dennis_ said:
Did you wipe or not? Usually not wiping during updates works fine, but bugs can occur do to old settings sticking around or old files ect.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
Hi, i didn't wipe because it was an OTA update, so it didn't ask for a full wipe. Maybe i should've done it after the installation
Dumb question, ate you using the power button to lock the screen or using an app? Apps force unlock via pin on marshmallow.
Sent from my SM-G935V using Tapatalk
I just had the same problem on my newly upgraded t710, wiping the fingerprint lock and redoing it seems to have solved my problem, the fingerprint scanner procedure is slightly different on 6.0.1
Sent from my SM-T710 using Tapatalk
---------- Post added at 12:12 PM ---------- Previous post was at 11:23 AM ----------
itandy said:
Strange this is not my case. I tried to unlock the screen by power button and it requires my fingerprint only.
Click to expand...
Click to collapse
If you swipe the lockscreen left it will give you the keypad to unlock by
Sent from my SM-T710 using Tapatalk
6.0.1 fingerprint lock-out
Hi
This is a variation of the problem cited by the OP.
When 6.0.1 was rolled out it came with a warning to make sure you have your password ... famous last words.
Galax Tab S2 SM-T710
I accidentally allowed the update to 6.0.1 a few months back but did not have the password because I never used it after day 1, always used fingerprint. So after the upgrade, when it says I can't use fingerprint enter password, I am stumped. Samsung or Android seem to think that a password that has not been used more than once 6 months ago is more secure than my fingerprint that is used several times a day. Can't figure out why, really.
I called Samsung, they won't roll it back.
I have seen the video that says tap build number 7 times to get to developer mode, that does not work. USB hack etc.
I have created another user but cannot access original users space. Only 3 Gb left most of it used by original log on - now locked out.
Device not registered on Samsung find my phone and Android device mngr won't apply a new password, because there already is one. I can ring it, locate it dho, its in my hand, I can lock it, dho it is locked already, that's the problem.
Who the **** at android or samsung decided to invalidate my chosen security measure, fingerprint, lock me out of my device and why???! Has there been a spate of pickpockets stealing phones and cutting off peoples fingers to unlock the phone?
So if I do not want to to do a hard reset and lose the original users data, is there a work around?
I have never rooted a device so be gentle with me. ; > )
security version mdfv2.0 r6.
vpn v1.4 r 6.1
patch level 2 april 2016
I guess if I could reset or overide the password I'd then be able to set upmy new fingerprint. The new user,me, can use fingerprint. Go figure.
Many thanks

[APP] SideSqueeze 2.08 - add squeeze gestures to your Note8!

What is SideSqueeze?
SideSqueeze is an innovative and unique app that uses the barometric pressure sensor in your device to detect squeezes and screen presses. It is compatible only with Samsung Galaxy devices from 2017 onwards, although some people have reported varying degrees of success with Pixel devices.
What It Does
SideSqueeze gives your S8/S9/S10 series Galaxy the ability to respond to squeezes, double squeezes, triple squeezes, quadruple squeezes, long squeezes, and/or inertial squeezes, as well as force presses on the screen. For example, you can double squeeze your phone to activate Google Assistant...or maybe you'd like to quadruple squeeze to toggle auto-rotation. And now with Tasker integration, you can even create elaborate tasks to do just about anything and trigger them with any type of squeeze! SideSqueeze's new modular GUI allows you to pick and choose what you want to do with ease.
Features (not all available in trial version)
7 detectable squeeze types (single, double, triple, quadruple, long, long double-squeeze, and inertial)
3 detectable press types (single, long, and 2-finger)
Independently selectable criteria allow you to assign multiple actions to any trigger type (if lockscreen open, if homescreen open, if camera open, if S-Pen detached, if within 5-seconds of power on, if the phone is ringing, if in-call, or if screen is off)
New app picker to launch any app of your choosing
Tasker integration to launch any task of your choosing
Quick Settings tile to toggle detection engine
Wide selection of common actions, such as flashlight toggling, status bar toggling, etc
Adjustable pressure thresholds
Calibration assistant to customize SideSqueeze to your device's unique characteristics
Efficient detection algorithm that is designed to be as lightweight and low-power as possible with no significant impact on battery life
Questions?
See the in-app Help section for answers to commonly asked questions.
Where do I get it?
SideSqueeze 2 is now available on the Play store!
Screenshots
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Interesting concept, but I think it's wrong. It's using the touch screen pressure as it's gauge from what testing and results I could fetch.
Correct me if am wrong but I didn't think devices had a sensor for pressure in the reference made out in this app???...
dave7802 said:
Interesting concept, but I think it's wrong. It's using the touch screen pressure as it's gauge from what testing and results I could fetch.
Correct me if am wrong but I didn't think devices had a sensor for pressure in the reference made out in this app???...
Click to expand...
Click to collapse
The app detects squeezes by monitoring the barometric pressure sensor inside your sealed device. An algorithm looks for changes of the proper type and magnitude that correspond to squeezing the sides, and an action is performed. Once you learn how to squeeze it, I find it to be reliable. The FAQ (and video clip) describe how best to do it.
wonderfull app man...i'm tested now and work very well
it will be possible to add own applications?
Inviato dal mio SM-N950F utilizzando Tapatalk
alesscam said:
wonderfull app man...i'm tested now and work very well
it will be possible to add own applications?
Click to expand...
Click to collapse
Thank you! Yes, I'll be adding that soon.
Please add support for Tasker. It would be nice to be able to configure the squeeze on a per app basis.
I wanted to give it a try, but it says that the early access program is currently full
I have expanded the limit, and am working on bug fixes.
Great app! Can you provide us .apk so we can test on other devices? Play Store says app is not compatible with my SGS7.
I tried it and the squeezing is wildly inconsistent. On top of that it activates even when I'm scrolling the screen with one hand. Great concept, but doesn't work very well sorry.
justinxfan said:
I tried it and the squeezing is wildly inconsistent. On top of that it activates even when I'm scrolling the screen with one hand. Great concept, but doesn't work very well sorry.
Click to expand...
Click to collapse
That doesn't sound normal, and I'm not sure why. I'll let you know if I find anything out. What device/OS are you using?
Amazing... impressive how it work well, I have a note 8 and use the app all day long, no bugs until now.
Please make more options, like turn off the screen and shooting selfies on camera.
Does not work for me on [email protected] note 8 with case on.
rippedwarrior69 said:
Does not work for me on [email protected] note 8 with case on.
Click to expand...
Click to collapse
It will not work with a case on, as the dev said, it detects slight changes within the frame, which would be absorbed by your case, and thus not transmitted to the body of the phone itself
Deleted: D
rippedwarrior69 said:
Does not work for me on [email protected] note 8 with case on.
Click to expand...
Click to collapse
What kind of case?
the adb command "adb shell sh /sdcard/grant" returns a "no such file or directory"
nvm it works now after the update. thanks
I like the idea of it, I'm not facing any trouble when I remove my case and SQUEEZE! However, while using the Stand case for the note 8 (made by Samsung) I can't get it to work.
works with cases, just adjust sensitivity. one thing i noticed is that app gets killed quite easily.i have to constantly relaunch it. other than that, i feel like i have a pixel 2!
thanks
ffolkes said:
What kind of case?
Click to expand...
Click to collapse
Otter box

Notification Bar Bug: Keeps going semi- transparent

Please I need help if possible.
I've had my Samsung S10 for a month, and it's been great but i've a new problem and I can't seem to figure out why it is happening. See the picture below.
The notification bar keeps turning semi-transparent/blurred. Why is this happening, i've uninstalled up, it's the same on Nova Launcher & TouchWiz.
It's not clear why this is happening. I've reset wallpapers etc, but can't fix it.
When I reboot the phone it disappears, but either within a few mins or hours it reappears and seriously devalues the home screen.
Please help. How can i rectify this?
Any help is much appreciated.
See attached picture:
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have you tried to use the default theme?
do you use good lock, if so- what good lock apps do you use?
I made lock screen notification background 100% transparent, that helped.
hi
thx to both you.
I've somehow fixed it and used partly your ideas.
I removed apps one by one and rebooted countless times, but no lucks.
Also then changed settins and rebooted many times.
I changed some notificaition settings too, and rebooted.
However, I've no idea what it is that helped to sort it out.
I know there are others with this problem, I think it is do with Good Lock and Edge Lighting+, i've not readded Good Lock.
Thx to all, if anyone else has this problem then post here and I'll try to help you.
:fingers-crossed::fingers-crossed: Again thx to those who replied to my request above.
Darn!
I think i spoke too soon! The problem reoccurred a day later
So having done also soft reboots, I don't believe it's the apps.
BUT what is the cause of that problem I can't fathom.
So sadly I have done a full factory reset! which is poor.
Hopefully that's the full end of it.
If anyone does figure out the reason for why this occurs, please post it here for all. thx
Hey.
I might have found the solution for that, without restarting the phone.
Got the S10+ few weeks ago and had the same issue with the status/notification bar going semi-trans (blurry).
I have fingerprint and pattern set as unlock options. The status bar goes fully transparent again when unlocking the phone with the pattern.
Now, still not sure what's causing this 'issue' but at least the solution was found (and it's not to restart the phone).
Hope this is going to work for you as well.
Cheers
Had the same issue, sent it to service so they could fix this...not sure if it's a phone problem or software, but I tried everything. Don't use Good Lock, nor any dubious third party apps. At one point, the screen started to flicker on lock screen, quite peculiar. But the blur effect really bugged me, sometimes it appeared in a couple of minutes, hours or even days, randomly. Is Samsung aware of this issue?
iggyp44 - Hi, thx for that, but I found the only solution was to do a hard reset, which I sadly did. Never reappeared since then.
Axys72 - I've sent a message on this to Samsung, that's all i know if they are aware or care.
Seems like a few of us have had this problem, so hopefully they will work on it to sort it out.
Only solution for me was a hard reset.
I've had the same issue... My suspection for what causing it: when I using galaxy buds and receive a massage via fb massenger... So far I noticed that twice, but I'm not sure if this really is the cause... Looking forward for solution, it's driving me somewhat crazy ?
Gregor
Turn off the fingerprint unlock animation. That's what's causing it.
---------- Post added at 10:14 AM ---------- Previous post was at 10:12 AM ----------
Turn off the fingerprint unlock animation. That's the cause
S10+ notification turns green
Since 1 week when I pull down my phone notification bar the overlay use to be in black but now it have turned greenish.
I tried settings reset and also hard reset it's the same
Rest the entire phone works fine
Can anybody suggest what could be an issue

Split Screen to Split Top

Please bear with me if this seems like the dumbest post in the world.
Ok, so right up until a few weeks ago, i loved the split screen feature on my phone. It was as easy as hitting the square button on the bottom, choosing split screen on one app, app folds itself up creating a space below, and then selecting another app to share the screen with. Easy peezee. Could have a video playing in VLC while perusing rss feeds in Newsfold, either on top of one another in portrait mode or side by side in landscape etc. Even my long dead grandmama could do this.
Fast forward to one day last month, i download some usual pixel update prompted by phone, only to discover my oft used split screen is now no more, but now "split top". It doesn't split the screen like it used to do, and i can't figure out how this split top thing is supposed to work. Plus it always says "Pixel Launcher keeps stopping" after several attempts to use the split top function, which is indicating that Pixel Launcher has crashed. But i din't use Pixel Launcher or have it as my default, i've always used Nova Launcher.
Basically i was doing just fine until whatever this update (which i am assuming is 12L) that has ruined split screen for me.
Is there a way to go back to the old split screen way? Or, how the heck do you split screen with this "split top"? I searched around the web and can't seem to find a solution.
I'm really not enjoying my device or being as productive as i used to be.
Hello @LordLugard I just registered to reply here.
After wasting so much time trying to fix this bug on my end, and several factory resets where it didn't fail at the beginning but then it eventually did, I found the solution on another post of a different forum:
-Turn ON system animations.
That's it. That's how it got solved. If you turn them off, the new split screen doesn't work at all. I'm afraid this must be an Android 12.1 bug because I had the exact same bug in a Poco F2 Pro with Lineage 19.1 and Trebuchet as launcher, so it's not phone model specific, not ROM specific, and not even launcher specific.
I hope this helps someone
buggyupdate said:
Hello @LordLugard I just registered to reply here.
After wasting so much time trying to fix this bug on my end, and several factory resets where it didn't fail at the beginning but then it eventually did, I found the solution on another post of a different forum:
-Turn ON system animations.
That's it. That's how it got solved. If you turn them off, the new split screen doesn't work at all. I'm afraid this must be an Android 12.1 bug because I had the exact same bug in a Poco F2 Pro with Lineage 19.1 and Trebuchet as launcher, so it's not phone model specific, not ROM specific, and not even launcher specific.
I hope this helps someone
Click to expand...
Click to collapse
Thanks for the reply.
Where would you "Turn ON system animations"?
I have it in:
"Settings/Accessibility/Text And Display/Remove Animations"
I had this switch on (meaning no animations), what caused split screen to crash. Turning it off solved it.
Hmmm, doesn't work for me. Mine was already in the "OFF" position.
What the heck was ever wrong with the old simple way? It just worked.
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Bummer, sorry that it didn't help. It just did for me.
I don't think so, but maybe you activated Developer options, and then changed the value of the animations scales?
Just to discard animation related settings.
I'm afraid I'm of no help beyond that
Well, what do you know...a bit of success.
Since time immemorial, i've always turned off animations in Developer Options to 0, as i do not care for all the fluffy visuals.
So on a whim i decided to tinker and set it to the lowest value, 0.5x, and that seems to work now. But the implementation is so much different than the old way, will take some getting used to. The old method was so much better.
Thanks for the input.
I'm glad it helped at the end!
I fully agree on everything, I don't want animations either, but we're stuck with them if we want split screen as long as they keep this bug...
Also not a fan of this new and worse split screen method. You press Home and both apps are gone.
Deleted member 12160633 said:
I'm glad it helped at the end!
I fully agree on everything, I don't want animations either, but we're stuck with them if we want split screen as long as they keep this bug...
Also not a fan of this new and worse split screen method. You press Home and both apps are gone.
Click to expand...
Click to collapse
1,000% this. I'll be returning my brand-new Pixel 6 and returning to my old phone which will never even be eligible for A12

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