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I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Chr0nicDreamz said:
I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
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Mine's done it about 3 or 4 times in the month I've owned it... perfectly acceptable and better than my previous Android device... or my iPhone before that as a matter of fact.
I have to wonder if it is due to some piece of software you have installed.
The new phone was received today. I had only added my gmail account to it and not restored anything on it yet. it was bone stock with the exception of the account. and it rebooted now 5 times in the last 1.5 hours. The last 2 times were done AFTER a factory reset
Mine reboots maybe once or twice a week, which while annoying, I can live with.
<Removed>
Youssarian said:
That bad no, but mine had the occasional reboot as well and that was completely stock. It did it after resetting the vivid. The next logical thing was to back off the stock bloatware / spyware one at a time and of course the stock app uninstall is very limited, but I did what I could and it still did it. I blamed Carrier IQ, which may, or may not be true, but I blame it anyway. <G>
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What I have come down to is returning it to amazon. After speaking to a very polite and helpful rep he had state they have been getting lots of returns for locked bootloaders as the main reason but also random reboots. So he gave me the skyrocket for free i just have to make sure that upon delivery I hand the vivid to UPS. I really Hate to leave HTC but this is something I cannot deal with as I need a phone that works since it is tied to my business.
I've had mine for a couple weeks now and it has done it once. Freaked me out though. It was just sitting on the car seat when I happened to look over, it shut off briefly and went to the splash. I thought about returning it at that momnet... and still am. If It wasn't so new, I probably wouldn't care.
Mine did this while charging and went away with new battery. I called HTC and they sent one out.
Bad batch of phones?
There is another, older thread on this same issue. I have experienced reboots three times in this first month, but not in the past week or so. Based on your experience, and some other issues in other threads, I think there must have been a bad batch of phones. It's too bad a replacement did not make things better.
I used to have random reebots, but for the past couple weeks it hasn't happened. Not worried about it anymore.
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
travisxcore said:
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
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I just got a call from HTC regarding a failure to help resolve an issue and the bad review i gave them via their survey lol.
I've had a strange bug since I got the phone that I'm wondering if anyone else has seen (don't think it is hardware).
I can reproduce it every morning after I wake up. Conditions are as follows:
Phone is on the clock daydream while charging. I use Sleep As Android as my alarm. Every morning when my alarm is going off and I reach for my phone half of the screen is not working and or black.
I just had a recurrence of this in the xda app after I lost wifi connection and was exciting a thread (pressing the back button) during the handoff to LTE. Easy fix is to just hit the power button to turn the screen off then turn it back on. Works right away.
Anyone seen or read about anything similar?
Thanks!
I made a post earlier about screen touch issues and this is one of mine as well. I can't reproduce it like you can but the right half of the screen just drops off to touch.
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
EmperorX said:
Have you seen the half (or third) of the screen go completely black? Seriously Wtf. I've only had it happen probably 4 times.... Comes back on immediately and worms as expected if I press the power button twice.
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Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
hsj1906 said:
Sounds like you have the ATT model which was recalled for that very reason.
http://www.droid-life.com/2014/11/2...p-nexus-6-inventory-back-due-to-software-bug/
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Picked it up from tmobile on Wed morning.
Also, those issues seem different from what I read.. Screen is *completely* black and they get stuck. Mine works fine 100% except when I wake up with the prior conditions (over night, phone is on clock daydream, dimmed and I am woke up with Sleep As Android alarm). It has only happened once in any other circumstance. Also, my phone updated to LRX21O upon first boot.
At this point I can't tell if it is software or hardware... Not sure how tmobile handles this as I bought directly from them (no insurance as of yet) or if I go straight to Motorola?
I just wish I could conclusively rule out a hardware issue.
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
trustinhate said:
I'm having a similar issue. It seems to definitely be intermittent though. Also, I've only experienced it when my phone is in landscape mode. It goes back to normal when I flip it to portrait mode.
Did you ever find anything else out about the issue OP?
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Nothing other than what is in here. Still happens to me, though much less frequently. Hoping the 5.1 update rumored for Feb solves some of the quirks.
I honestly think this is a hardware issue of some sort. I had my original Nexus 6 for weeks and throughout heavy usage, I never had any issues. The first day I received a replacement device from Google, half of my screen would freeze/go black when in landscape watching videos, playing games, and sometimes even browsing the web. This was with 100% stock ROM and kernel without root (which rules out that being an issue). I tried reflashing the stock image and the issue still persists.
I contacted the GPS customer service last night and ordered another replacement device. This is issue is certainly specific to this phone, my first device was used heavily and this never happened even once.
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
lianw said:
I am convinced it is hardware as well.
I am experiencing the same issue with my phone and opened a ticket with Google yesterday and I want mine replaced. It's not just the Nexus 6 that's suffering from this as some Droid Turbo users are experiencing it as well.
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Same thing here. Tmobile 64 GB nexus 6. Bought mine from T Mobile, but they don't have a replacement to send me, so I contacted Motorola, and they sent me a new one that arrives tomorrow. I hope the same thing doesn't happen with this one.
Sent from my Nexus 6 using XDA Free mobile app
Look on the positive side of things, 50% less battery drain due to screen usage...
I still think this is, in my case, specifically software. Other people have reported different issues that are most likely hardware, don't think mine is. Also it has only happened two or three times in the past month, seems to with screen on and rotation occurring at the same time, though I can't confirm or repro reliably.
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
I am not sure if this is somehow related-but my first Nexus 6 I got from t-mobile was working fine and on the second day of owning it the touch screen stopped working! I mean it won't register any touch whatsoever! The phone was just charging and I just used it like 30min ago....tried rebooting, resetting-nothing helped-went to a t-mobile store and replaced with a new one. The second one works...for now. The strange part is that they were no issues-it worked flawlessly and all of a sudden just stopped responding to touch.
I have never experienced issues like this with any smartphone in my life-I have owned android smartphones ever since the G1 was released...
Sleeepy2 said:
Well, just had my replacement processed over the phone. Only potential issue is that they said it may be a refurbished device. Anyone know how/if there is a way to tell??
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T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
T mobile didn't have any available devices to send me, so I contacted Moto. Moto sent me a brand new phone.Build date is December 16th. So far no problems, but I just got it today. I'll report back if anything goes wrong.
Sent from my Nexus 6 using XDA Free mobile app
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Where do you see the Build date?
Sleeepy2 said:
Where do you see the Build date?
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On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
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Thanx :good:
NastyNeil said:
On the box. Under the barcodes.
Sent from my Nexus 6 using XDA Free mobile app
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Can you post a picture of where? I don't see any dates listed on the box.
On the bottom right just before SeQ#
But a better way to check is to boot into the bootloader/fastboot hit valume down until you see barcode then push power.
For me the date it shows is 1 day before the date on the box. The box says 2014-11-16 bootloader says 2014-11-15.
Hay guys,
Edited: on 07/07/2016: Problems First; My AT&T Galaxy S6, reboots randomly, dies instantly and some times freezes, doesn't matter what app i am on. The full story is here if interested, please read below;
I bought a used AT&T Galaxy S 6, 64 GB Black sapphire, Now running 6.0.1 (i sideloaded it) and it has a problem which you guys call it deep sleep problem (I call it, dying phone with no reason) when i bought it, it was running 5.1.1 then (probably BOJ7), and the second day i noticed that it was dead, (i remember i was taking some selfies, pictures, i locked it and after more or less 15 or 20 minutes i wanted to take some more pics, i saw it was not waking up). And to my surprise, I have checked it, when i call the number which is in that phone, the call goes and i can listen on my other phone that the bill is ringing but actually my device doesn't ring at all (while dead) (I have also seen once that the notification LED was blinking Blue, yet the phone was off, itself)
So, story short when i saw the device was unexpectedly off i tried to switch it on by the following methods;
i pressed all the button many times but it didn't respond until, i pressed and kept holding recovery boot combination i.e. volume down + volume up + Power buttons and it booted.
Later on it was good, after two days, it did it again.
Now my concern was rising about Galaxy S6's sudden deaths, (I still don't know whether i should call it a deep sleep and awake problem or it is something related to hardware) so, i thought lets find a way and upgrade it to MM. I searched the xda and found this
Updating to Android 6.0.1 G920AUCU3CPD6 Step by Step {http://forum.xda-developers.com/att-galaxy-s6/general/updating-to-android-6-0-1-g920aucu3cpd6-t3371884}
I upgraded my phone and thought it's fine now, but to my surprise, the phone went off while it was in my pocket with almost 70% battery charged. I was shocked, yet started it with the buttons combo, and yesterday when i left it charging while the battery was about 87% charged, I thought let it go to 100% but when i picked it up after 15 minutes and pushed the home button to see the status the phone was dead again with a RED LED light on while the screen was off, when i pressed the home OR power button the screen showed a big green battery with 100 % Charge (which was indicating as i powered it off and kept charging)
Now my question is that " What the hell is going on?"
If it was a rooting problem? Then, I did an odin flash of BOJ7 with all four files AP, CP, CSC and his child. which should have removed the rooting, and to confirm it whether my device is rooted or the KNOX tripped or not, i have checked the knox it is 00000 which means the KNOX is not tripped.
Please help me guys, this was my dream phone, i can't buy a new one with warranty, and i can't loose it or live it with this problem, my days suck.
please help me,
And today I've seen a new thing may be it's the real problem but I really got it today. I was surfing the net and twitter my AT&T Galaxy S6 suddenly went off and I had to force start it.
Hay guys, i need your help, am i missing you all?
Hay guys, Talvigi back,
As far as no body is interested in my post and may be no one has faced such problem before, so, i am back with some updated information;
Day before Last night, I was very much worried about my phone's behaviour, even i was thinking to show it's way out. But when i was a bit asleep yet awaken i thought way not try to factory reset the device from recovery, formate system devlock and cache partitions?
And i did it while i was half asleep and let the device update it's builtin softwares and WOLLA, it's second day my beloved AT&T specific Galaxy S6 hadn't misbehaved yet, (till now, may be it will make me lying just now)
Edit: (Third Day):
Third Day guys its third day and still my phone has not misbehaved after the above mentioned factory reset, and i hope this will continue to work like that.
Edit: Fifth day:
Sorry Sammy boy but you are a sucking OEM, after two good days my AT&T Galaxy S6 is again misbehaving with me, it again deep slept, just after seconds when i was surfing the facebook and i got lock my device for some seconds. As soon as i wanted to unlock it again i saw that the device was once again not waking up hence i had to push both volume and power buttons to start it.
And it did the same thing while it was kept on my table for a couple of hours.
It's now making me crazy to sell it again and go for a galaxy S5, it least i haven't seen this problem, i actually haven't listened this kinda problem in them from any where.
Edit; Now after a lot of days of sudden deaths and instant restarts, it has started to freeze now, I have not seen this before. I mean when I am using facebook it freezes but doesn't restart as far as I have seen it twice with freeze problem. Now I can say that it is indeed a software problem may be we can suggest it to be a kernel related problem.
So is it because I might have used a 32 GB specific ROM on a 64 GB device?
Is there a real difference between 64 GB and 32 GB ROM.
Hell with the AT&T Galaxy S6.
talvigi said:
Hay guys, Talvigi back,
As far as no body is interested in my post and may be no one has faced such problem before, so, i am back with some updated information;
Day before Last night, I was very much worried about my phone's behaviour, even i was thinking to show it's way out. But when i was a bit asleep yet awaken i thought way not try to factory reset the device from recovery, formate system devlock and cache partitions?
And i did it while i was half asleep and let the device update it's builtin softwares and WOLLA, it's second day my beloved AT&T specific Galaxy S6 hadn't misbehaved yet, (till now, may be it will make me lying just now)
Edit: (Third Day):
Third Day guys its third day and still my phone has not misbehaved after the above mentioned factory reset, and i hope this will continue to work like that.
Edit: Fifth day:
Sorry Sammy boy but you are a sucking OEM, after two good days my AT&T Galaxy S6 is again misbehaving with me, it again deep slept, just after seconds when i was surfing the facebook and i got lock my device for some seconds. As soon as i wanted to unlock it again i saw that the device was once again not waking up hence i had to push both volume and power buttons to start it.
And it did the same thing while it was kept on my table for a couple of hours.
It's now making me crazy to sell it again and go for a galaxy S5, it least i haven't seen this problem, i actually haven't listened this kinda problem in them from any where.
Hell with the AT&T Galaxy S6.
Click to expand...
Click to collapse
May I ask, Why am I tagged in this?
hyelton said:
May I ask, Why am I tagged in this?
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Click to collapse
Sorry man, @hyelton: but you are the great hero for me,
You have been so much helpful to me as well as to many others i have seen,
And to tell the truth, i didn't tag you to help me specifically on this problem,
but i knew you will be the only one to notice me in this crap.
And i believe you have read my problem and have at least thought once, about my situation, haven't you?
And i also know you can off course guide me, or lead me a way through.
Please don't be rude, i beg your kind honour to please suggest me a way out there, any way out! :crying::fingers-crossed::crying::fingers-crossed:
Because there are many people in this forum but you can see no one, no one even noticed my problem.
Hello, I was tagged in your threads and received the notification while I was sleeping. First of all my Galaxy S6 was bought by me on May 6 2015 at an Official AT&T Store, the same Store were, nine years ago, I open a contract account for mobile service. Before Android phones I was a Blackberry user. Never root a phone, never side loaded a Google Platform Upgrade, never bought a used phone. The only time I bought a phone outside an Official AT&T Store was when I bought a brand NEW Google Nexus 5 at Amazon and God knows that my former Nexus 5 was the best phone I ever owned. I always owned the top of the line Blackberry, the Bold series. And all my formers Android phones bought at AT&T were Flagships phones at the moment I bought them. OK now, I read all your threads and when you applied a Factory Data Reset you do, in my humble opinion, the right thing . Unfortunately the problem at your phone is beyond a Factory Data Reset. My advise is that you must go to an AT&T Official Store and ask for a new Nano Sim Card. If that's not work go to an Official Samsung Repair Store or Center. If that's not work, then my friend, take out the Nano Sim Card of your Galaxy S6 and bought a NEW Google Nexus 6p directly from Google or Amazon and push the Nano Sim Card in. You are going to have peace on earth running a Google Nexus phone at AT&T. Remember my fried, NEVER AGAIN buy an used phone and by the way don't side loaded Google Platform Upgrade. Just wait for the OTA regarding Platform Upgrade. I'm really sorry for the bad experience with your Galaxy S6.
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
emilioaponte said:
Hello, I was tagged in your threads and received the notification while I was sleeping. First of all my Galaxy S6 was bought by me on May 6 2015 at an Official AT&T Store, the same Store were, nine years ago, I open a contract account for mobile service. Before Android phones I was a Blackberry user. Never root a phone, never side loaded a Google Platform Upgrade, never bought a used phone. The only time I bought a phone outside an Official AT&T Store was when I bought a brand NEW Google Nexus 5 at Amazon and God knows that my former Nexus 5 was the best phone I ever owned. I always owned the top of the line Blackberry, the Bold series. And all my formers Android phones bought at AT&T were Flagships phones at the moment I bought them. OK now, I read all your threads and when you applied a Factory Data Reset you do, in my humble opinion, the right thing . Unfortunately the problem at your phone is beyond a Factory Data Reset. My advise is that you must go to an AT&T Official Store and ask for a new Nano Sim Card. If that's not work go to an Official Samsung Repair Store or Center. If that's not work, then my friend, take out the Nano Sim Card of your Galaxy S6 and bought a NEW Google Nexus 6p directly from Google or Amazon and push the Nano Sim Card in. You are going to have peace on earth running a Google Nexus phone at AT&T. Remember my fried, NEVER AGAIN buy an used phone and by the way don't side loaded Google Platform Upgrade. Just wait for the OTA regarding Platform Upgrade. I'm really sorry for the bad experience with your Galaxy S6.
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
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Thank You sir for such a detailed reply, my bad luck with S6 is that I love it so much but when it comes to your life you will better lose your eyes. I think I will somehow sell it back and will not buy any second hand phone again.
Sent from my SAMSUNG-SM-G920A using Tapatalk
talvigi said:
Thank You sir for such a detailed reply, my bad luck with S6 is that I love it so much but when it comes to your life you will better lose your eyes. I think I will somehow sell it back and will not buy any second hand phone again.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Click to collapse
My friend please don't lose your eye and work hard so you can buy a brand new Samsung Flagship, Galaxy S7 or a Note 6. Don't forget, far beyond the Manufacturers Flagships, far beyond your worst nightmare is the Google Nexus Phone .
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Well thanks for the suggestion but do you know, I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear, that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
emilioaponte said:
My friend please don't lose your eye and work hard so you can buy a brand new Samsung Flagship, Galaxy S7 or a Note 6. Don't forget, far beyond the Manufacturers Flagships, far beyond your worst nightmare is the Google Nexus Phone .
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
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talvigi said:
well thanks for the sugg estion but do you know I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
Sent from my SAMSUNG-SM-G920A using Tapatalk
talvigi said:
Well thanks for the suggestion but do you know, I will have to work 8 hours a day for five month and save 50% of that earnings, if I want to buy a brand new Galaxy S7, and for you my dear, that would be not more then 15 days half earning or 8 days full. So, to buy a flagship, in my dreams! Yet I will try to manage on a Huawei X5 or oppo F1
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Click to collapse
My dear friend at 16 years old I left my parents house and work hard and studied hard. Now I'm 60 years old and still work hard. That's the way life goes, don't fight it. You are a good person , work hard and enjoy your life and all the Android phones you are going to have.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Somebody, help me, please. My system is really unsustainable and doesn't tell me when to stop working and when to restart.
Edit; Now after a lot of days of sudden deaths and instant restarts, it has started to freeze now, I have not seen this before. I mean when I am using facebook it freezes but doesn't restart as far as I have seen it twice with freeze problem. Now I can say that it is indeed a software problem may be we can suggest it to be a kernel related problem.
So is it because I might have used a 32 GB specific ROM on a 64 GB device?
Is there a real difference between 64 GB and 32 GB ROM.
Sent from my LG-V410 using Tapatalk
Well, guys i somehow have been able to maintain my device to keep away from all those misbehavings which it had to do all the time. But i don't want to exaggeratedly lie that they are gone now, they are here, and they also sometimes show there faces but rarely, very rarely indeed. It all could happen after a couple of factory resets and keeping the device away from auto updates mostly from googleplaystore.
Well I have ODIN back and now i'm back on 5.1.1 BOJ7. And surprisingly the reboots are still here, I think, will have to kill my wish of being on Galaxy S6 for some more months and I will have to go back to the market and buy a LG G4 or Galaxy S5 may be?
People say their experience with Marshmallow has not been good but i would mine was the worst with S 6.
I think this device has a factory fault, but as far as i have bought it in used condition and the device is an AT&T device, that too out of the US, so samsung would surely won't help me, neither i have any warranty here.
I hat you Samsung/AT&T for making such a piece of crap.
Any body in this world has the same kind of problem with the Galaxy S6 AT&T 64 GB, or I am alone?
Received a notification of a fw update today on my Sprint Note 8. Anyone else get it and maybe know what all it contains?
Camera app improvements, and a KRACK fix. That's why it's small.
I got it today as well. Didn't take it yet. I hate this phone. My service was crappy before, now it's at an all-time high with this piece of garbage. Sprint said I can return it but my rear camera glass is broke. Will they still take it back?
hebejebe said:
I got it today as well. Didn't take it yet. I hate this phone. My service was crappy before, now it's at an all-time high with this piece of garbage. Sprint said I can return it but my rear camera glass is broke. Will they still take it back?
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Really? I love my Note8. By far the best phone I've ever had. Sprint cell signal has always been good where I am, and I'm almost always on WiFi anyway.
Got the Sprint OTA update N950USQU2BQJB a few days ago here in California which carried a security patch and Google Play Services update version 11.7.46 which has been terrible on my battery and particularly Pixel XL & OnePlus users as well as other devices according to online reports.
Have you updated to these versions and seen a dip In your battery life like many others have? And If so, have you seen a any difference in performance after updating your device with this last security patch update 'N950USQS2BQK3' rolled out by Sprint today (12/04/17) ?
Will this update 'N950USQS2BQK3' fix the issue of battery drain Sprint users have been experiencing in the past several weeks?
Thanks everyone.
DaggettBeaver said:
Really? I love my Note8. By far the best phone I've ever had. Sprint cell signal has always been good where I am, and I'm almost always on WiFi anyway.
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I'm between Baltimore and Washington DC. You would think an area so densely populated would have better service to accommodate the demand. We use a family locator app which was very good on our old phones (Note5 and S6). Now, I get an alert 20 minutes after someone arrives or leaves home.
Fortunately my employer supplies my with an iPad with date service thru Verizon
hebejebe said:
I got it today as well. Didn't take it yet. I hate this phone. My service was crappy before, now it's at an all-time high with this piece of garbage. Sprint said I can return it but my rear camera glass is broke. Will they still take it back?
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Click to collapse
SAME!!!! Im SO mad at myself for breaking down and getting this horrible phone because of the 50% off promotion and not getting the LG V30 which I originally wanted but had a hard time justifying $38 a month for it being a single mother of two kids on a very tight budget. This phone is CRAP. I talked to sprint last week, talked to 3 different agents and basically was told since I was out of my 14 day window to deal with it. I HATE Sprint just as much as I hate the Samsung Galaxy Note 8 on the Sprint Network. Apps constantly go into a locked spinning like Facebook and I have to force stop apps atleast 20 times a day. Calls dont come through. I constantly keep receiving a text stating "Messenger's enhanced features have been enabled" (Confirmation ID: different evertime) ....I get this text msg anwhere from 5-10 times a day. Ive had done everything the forums have suggested to fix my problems and NOTHING has worked. I have reprogrammed and factory reset and just doesnt get any better! Im beyond frustrated with paying for basically a brick with crappy service!!!
You folks have gotten some pretty nasty lemons. My Note8 has been 100% problem-free. And it's one of the first off the line, since I pre-ordered.
FWIW, I have had problems with calls and messages on Sprint in the past with other phones, and it was a problem at Sprint. I called customer service/technical support, they fixed something at their end, and everything worked after that. I don't know if that's what you're experiencing, but that's just a FWIW.
Mine has been problem free as well aside from one hiccup after a BD update. Other than that it has been flawless.
Hpresley80 said:
SAME!!!! Im SO mad at myself for breaking down and getting this horrible phone because of the 50% off promotion and not getting the LG V30 which I originally wanted but had a hard time justifying $38 a month for it being a single mother of two kids on a very tight budget. This phone is CRAP. I talked to sprint last week, talked to 3 different agents and basically was told since I was out of my 14 day window to deal with it. I HATE Sprint just as much as I hate the Samsung Galaxy Note 8 on the Sprint Network. Apps constantly go into a locked spinning like Facebook and I have to force stop apps atleast 20 times a day. Calls dont come through. I constantly keep receiving a text stating "Messenger's enhanced features have been enabled" (Confirmation ID: different evertime) ....I get this text msg anwhere from 5-10 times a day. Ive had done everything the forums have suggested to fix my problems and NOTHING has worked. I have reprogrammed and factory reset and just doesnt get any better! Im beyond frustrated with paying for basically a brick with crappy service!!!
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Well that sucks . I've had it since a week before launch and the N8 is amazing. No lag problems, no service problems. First phone with android in 7 yrs I haven't rooted .
THREAD CLEANED
1. This thread is about a firmware update, not whether or not you like your phone. Please stay on-topic.
2. Repeat flaming and trolling will be rewarded with infractions and banning per the forum rules.
Any thoughts on when the Oreo update is to drop?
What's up everyone? Has anyone experienced an issue where the phone's entire display becomes unusable? I've had the phone since the day it came out (March 6 in my case) and last night (3/30) my screen became unresponsive. I had not taken any damage from drops etc. I have the tmobile variant and am on the most current firmware. I factory reset it and it started working. Installed Gboard, nova launcher and chase banking app. I find it hard to believe any of those apps could be causing issues, but its possible?
I have experience this issue twice after that. 3 times total.
I left Samsung on the S6 and came back for the 10 Plus. Sucks that this is happening. I have done research but not much comes up with people's experiences. Any Samsung enthusiast out there, I call upon you for some help lol
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
Dude ! your not the only one ? it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
I think we need an update to fix that.
Appvalley TutuApp Tweakbox
ricosuave88 said:
Dude ! your not the only one it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
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Are you on the TMobile variant? If so did you update to the firmware they released a week later launch?
I'm going to go to the later and see what they can tell me. I woke up this morning and the phone was again unresponsive. Switched to another phone and an hour later the gs10 is working. I don't know how I'll be about to get the rep to buy my story except to be adamant about the issue. ??*
Ace42 said:
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
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Click to collapse
UbreakIfix?? Ill have to look into that. I called Samsung support this morning and to no surprise I got no useful help. She did say this issue is a growing one. Im not first to call she said.