Data traffic enable but autosync sometimes won't work - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi everyone. After some water problems with my old Z3C, I replace it with a new one. The first thing I made was flashing it to the last firmware, root, etc. But I've noticed that sometimes, with autosync enable and data traffic enable, Whatsapp message arrives in a bunch and with delay (sometimes even after one hour from the real sending time), and Gmail often won't synchronize. I've replaced simcard with a slightly better result, but the thing still there. Some ideas before reflashing it? Thanks a lot

Any ideas?

Related

3G data drain and repeated messages

I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
SmoothMarx said:
I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
Click to expand...
Click to collapse
For the first problem, hit menu->settings->accounts and sync -> turn off background data and autosync. Your phone automatically syncs your information with your google account, including gmail, contacts, calendar, market, etc. By turning this off your phone will no longer automatically update that, so make sure that you turn it on when using wifi every once in a while so you don't waste your data.
As for the second problem I have no idea, but I too noticed it does that sometimes.
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
It's happened again just now (a couple of minutes ago) and as soon as I get a USB cable, I'll transfer the log onto here. Hopefully someone can figure out the problem.
SmoothMarx said:
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
Click to expand...
Click to collapse
Then you must have installed an app which is using more data then you are aware of. Either try uninstalling unwanted apps or use an app that blocks internet access (I think one of them is droid firewall something, and I think autostarts does this too. check for yourself).

[Q] Stock 2.3.3 issues [other than battery problems]

Note: I just blogged about it and planning on posting on few Googler's twitter to see if we can get some attention to fix these issues, if they already haven't started looking in to these! If you are interested, please visit "Is the latest Gingerbread (Android 2.3.3) OTA update for Nexus One buggy? "and share your experience with Android 2.3.3 on your NexusOne's the Android team can get a bigger picture of these issues! More the merrier!
By now, I have reset to factory default couple of times but still after about 50hrs of usage my Nexus One starts acting freaky! Performance slows down, launching apps gives me black screen, lock screen freezes until I receive a call and not answer it and finally forcing me to reboot the phone.
Is anyone else aware of these issues or experiencing these issues?
I've had a few, repeated issues since upgrading to Gingerbread:
The stock messaging application will sometimes crash after sending a text message. The message gets sent, but the program closes out and returns me to the home screen. When I try to get back into the app, it animates like it is opening, animates like its closing and then gives me an error message about it not responding. I have found the only way to get rid of this is to reboot the phone.
Occasionally, all of the items - icons, widgets, etc - will disappear from the home screen. All I can see is my background image (just a plain JPEG, nothing animated) and cant get anything else to happen. I've tried to give it a few minutes (coming from Windows Mobile, I've learned to be patient) but it never came back. As expected, only a full reboot of the phone fixed the problem.
I've been having strange WiFi and data connection problems. Sometimes when connecting to WiFi it takes several minutes to establish a working connection; however most times it is pretty instant. The data connection will sometimes completely drop out and not come back on its own - even in areas with known good signal (I'm on AT&T, insert jokes here). Again, the best solution I've found is a full reboot.
I have heard some reports from friends that they have experienced issues with Exchange support after the upgrade, but I haven't seen it personally. Other than those above issues (which are very annoying) Gingerbread is has been OK. As I like to tell everyone, I'm sure glad my phone makes a cool TV of animation but can't seem to want to send text messages... Thanks Google?
monkeyboy0076 said:
I've had a few, repeated issues since upgrading to Gingerbread:
The stock messaging application will sometimes crash after sending a text message. The message gets sent, but the program closes out and returns me to the home screen. When I try to get back into the app, it animates like it is opening, animates like its closing and then gives me an error message about it not responding. I have found the only way to get rid of this is to reboot the phone.
Occasionally, all of the items - icons, widgets, etc - will disappear from the home screen. All I can see is my background image (just a plain JPEG, nothing animated) and cant get anything else to happen. I've tried to give it a few minutes (coming from Windows Mobile, I've learned to be patient) but it never came back. As expected, only a full reboot of the phone fixed the problem.
I've been having strange WiFi and data connection problems. Sometimes when connecting to WiFi it takes several minutes to establish a working connection; however most times it is pretty instant. The data connection will sometimes completely drop out and not come back on its own - even in areas with known good signal (I'm on AT&T, insert jokes here). Again, the best solution I've found is a full reboot.
I have heard some reports from friends that they have experienced issues with Exchange support after the upgrade, but I haven't seen it personally. Other than those above issues (which are very annoying) Gingerbread is has been OK. As I like to tell everyone, I'm sure glad my phone makes a cool TV of animation but can't seem to want to send text messages... Thanks Google?
Click to expand...
Click to collapse
You are right, I've been having those home screen issues as well, though my wifi connectivity seems to be fine so far.
Sent from my Nexus One
http://mindmirror007.blogspot.com/p/home.html
I can confirm Gingerbread on my N1 facing similar problem. Riddled with bugs such as battery drain, Wifi, Exchange Server, Date format on Notification Bar, Awake forever, just to name a few.
REverted back to 2.2.2 More stable amid less 'cheeky' in term of UI.
Also had force close issues with launcher and other programs getting a black screen after about 2 days without a reboot. Got tired of it and went back to Froyo
I've had trackball notification issues. First it stopped working entirely. After a restore it now only blinks notifications if the screen is off. Once the screen is turned on (even if the phone isn't unlocked) it stops. If the screen is on when the notification is recieved nothing happens.
I'm experiencing battery drain that i believe is associated with maps and location services (the alogcat shows it checking in all the time!).
I've had the launcher become unresponsive to touch. You can use the trackball to navigate, its slow, and once you're inside an app it works fine. Need to restart.
I've had the blank keyboard show up and need to restart.
I'm probably going to switch back to 2.2.2 tonight...
Wow! The issue seems to have touched a lot of NexusOne's. I just blogged about it and planning on posting on few Googler's twitter to see if we can get some attention to fix these issues, if they already haven't started looking in to these! If you are interested, please visit Is the latest Gingerbread (Android 2.3.3) OTA update for Nexus One buggy? and share your experience with Android 2.3.3 on your NexusOne's the Android team can get a bigger picture of these issues! More the merrier!
I have also been affected by the "black screen" problem after about 48 hours uptime. Returning to the home screen shows just the wallpaper and no icons. Pressing the "Home" button worked for a while to bring back the icons, but eventually most apps started showing some black screens and I had to reboot to fix the problem. I'm sticking with Gingerbread 2.3.3 for now, but it is disturbing after the multi-week uptimes I was getting under FroYo 2.2.2.

Delayed or not receiving Notifications?

Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.
Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.
jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)
jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
Click to expand...
Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484
I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
Click to expand...
Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola
Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.
Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.
I got the OTA update yesterday and I'm still having the same issues

[Q] Problems with whatsapp on z3c

Hi guys,
Has anyone had any problems with whatsapp on our phone? The app seems to get killed somehow when the phone goes to sleep, so I don't receive any messages until I open it up. I've not got any powersaver modes running and background data is allowed etc etc, it's getting very annoying and i'm sure the phone is killing a background process but can't work out how to fix it.
Anyone have any ideas?
Cheers
I had a similar issue with hangouts but I cleared cache and data and it worked again. maybe give this a shot for whatsapp
Sent from my D5803
No problem at all.
I use stamina mode all the time, excluding Gmail, Whatsapp, Timely and Cerberus, and I receive emails and messages.
My firmware version is 23.0.A.2.98
I have stamina mode activated all the time but whatsapp works great
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
danhughes1961 said:
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
Click to expand...
Click to collapse
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Thanks - will check that next time i see it happening, it doesn't look like it has restarted recently but possibly was "pausing". I've restarted my phone now so all processes are on the same clock so i can spot any breaks easier next time
Moist said:
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
Click to expand...
Click to collapse
piratemoon said:
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Click to expand...
Click to collapse
Cheers but seems not likely as messages from multiple contacts appear at the same time when i open the app, so the problem must be on my end
Quick update, i've had the problem happen again and checked the running apps, there was no pause happening. Even this morning on the train i was looking at the internet, so my phone was connected to data and obviously not asleep and i got no messages. Later on, i opened the app and a message appeared, sent at the time i was looking at the internet. I'm flummoxed. Will raise a support call and update if i have any luck

Data Connection drops while in standby

Got a strange problem since the last few days. I didn't really change anything, but:
My data connection seems to drop completely, when the phone is in standby. No WhatsApp oder E-Mail Notifications are incoming anymore. When I unlock the phone, everything seems normal - no new messages - nothing. When i THEN open up e.g. WhatsApp, several new messages are coming through. Same with mail.
Tested it with a friend. He sent me several WhatsApp-Messages and Mails. Non of them get through when phone is in standby. When I unlock it and enter WhatsApp or Mail, the messages appear. While he was sending me messages in WhatsApp, the icon next to the message indicates, that HIS message goes out, but wasn't successfully delivered to my phone...
Searched through every bit of phone setting. Stamina is OFF, Data Connection is set to always enabled.
Am on latest official 6.0.1 from Sony.
HELP !!!
fattymcdirty said:
Got a strange problem since the last few days. I didn't really change anything, but:
My data connection seems to drop completely, when the phone is in standby. No WhatsApp oder E-Mail Notifications are incoming anymore. When I unlock the phone, everything seems normal - no new messages - nothing. When i THEN open up e.g. WhatsApp, several new messages are coming through. Same with mail.
Tested it with a friend. He sent me several WhatsApp-Messages and Mails. Non of them get through when phone is in standby. When I unlock it and enter WhatsApp or Mail, the messages appear. While he was sending me messages in WhatsApp, the icon next to the message indicates, that HIS message goes out, but wasn't successfully delivered to my phone...
Searched through every bit of phone setting. Stamina is OFF, Data Connection is set to always enabled.
Am on latest official 6.0.1 from Sony.
HELP !!!
Click to expand...
Click to collapse
#
I think doze is on by default in MM
Have you added WhatsApp, Email apks in the exclude doze ?
settings/battery/battery optimisation
click apps and add the apks you want to stay awake.
restart
Edit: also check wif settings: Keep wfi on during sleep = Always
I'm not connected to wifi...
Will check these settings - thx.
fattymcdirty said:
I'm not connected to wifi...
Will check these settings - thx.
Click to expand...
Click to collapse
Any 'battery saver' apps?
Greenify or Amplify?
All of these can interfere with data while sleep is on
Got Greenify and Amplify. In Greenify, WhatsApp & E-Mail are excluded. Amplify has standard settings.
What's strage is indeed: got 2 EXACT same Z3C's... with the EXACT same configs. The one Z3C is working like a charme ... the other one got these problems..

Categories

Resources