Is the P10 supposed to be like this? - Huawei P10 Questions & Answers

I think the phone is fast and all that. But there is something really annoying. It opens apps fast, but some apps opens fast, then they are stuck loading the interface. E.g Spotify, i open it and the loading circle appears and i cant do anything in Spotify untill it has been loaded. Usually takes around 4-5 seconds. The same happens with a few other apps aswell. I didnt notice any of this on my P9. I've tried factory reset but no help. Any ideas?

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[Q] Unusable phone, phone freezes and launcher restarts constantly

I wish I could explain better what I did, but I can't figure out what it might be.
I am running Captivate rooted, mostly stock 2.2 with a modded camera app, and sideloaded apps allowed (for the Amazon market). The behavior is this:
Phone takes about 5 minutes to boot, was previously booting in maybe 1-2 minutes before launcher comes up. Launcher loads and i have a slow but usable phone for 30 seconds then phone freezes, and maybe a few minutes later, launcher will restart. this whole time, i am getting double vibrate every few seconds, like something is freezing/crashing in the background (that's my best guess). I disabled all Widgets in both launchers and it does not hookup via USB once it freezes, but will charge.
This is happening with Samsung TWlauncher and with LauncherPro. Thinking this was a LauncherPro issue, I switched default launcher to TW, but same behavior occurred. I also uninstalled LauncherPro, but still no change in behavior for default launcher. I would like to try to get back to a usable phone, or if worse comes to worse, get my data off the phone before reinstalling either stock, CM7, etc. I do not have a phone recovery as I could never seem to get the clockwordmod recovery to install, so I only have reset user settings as an option from default recovery mode.
The only thing I can remember doing when this started was changing LauncherPro memory presets to see if it would stop restarting often, so I thought maybe LauncherPro was the issue, but it does not appear to be.
I reinstalled LP during a few hour period of usability, but then it occurred again and it took all day to have the right moment of unlocking my phone and getting to be able to uninstall LP before it froze again. If I wait too long to unlock, it is frozen until I restart or pull battery and try again at first bootup before the launcher goes crazy.
My main question is this:
Is there a way to determine which app is causing the problem, pull logs, etc. when the phone is off, and does not connect on USB (when it's frozen)?
If not, is there a way to pull data under same circumstances? (I'm guessing this is tied into the first answer)
If these all fail, I guess I will probably go to CM7 and try that out, but I have a hard time finding out what known issues there are as it still appears in unofficial status, since there's no downloads from the Cyanogenmod site.
Any help or advice is greatly appreciated. This has been a hard one to search for, so if anyone knows of other instances of situations like this, I would be glad to see what else was encountered. If I have this in the wrong forum, please forgive me.

doing anything while using spotify is pretty much impossible

this phone becomes basically unusable while i'm playing music on spotify. even after a reboot, with only one app open (pocket) scrolling text is clunky and slow. getting back to the launcher takes at least 10 seconds, splash screens hang...very frustrating. anyone else having this issue?
(5.0.2, rooted stock)
Maybe your problem is fixed on 5.1.1?

Play Music Is Crashing My Phone

Google Play Music is really screwy. It works for the most part but sometimes when opening up a new interface like clicking on an album or artist it crashes my phone. The phone will freeze and it wont recognize any touch input. Turning the screen off and back on will just bring up the frozen page, it doesn't even bring up the lock screen. I have to either pull the battery or if i let it sit for a few minutes it automatically reboots. It continues to play music while frozen though. I uninstalled the app and got rid off my xposed mods that interacted with the app and then reinstalled it. I still have the same problem though. Sometimes it happens every few hours but I have had it happen every few minutes sometimes. I'm using the newest version of the Xtreme ROM but no one else seems to have this issue.
t3chfr3ak said:
Google Play Music is really screwy. It works for the most part but sometimes when opening up a new interface like clicking on an album or artist it crashes my phone. The phone will freeze and it wont recognize any touch input. Turning the screen off and back on will just bring up the frozen page, it doesn't even bring up the lock screen. I have to either pull the battery or if i let it sit for a few minutes it automatically reboots. It continues to play music while frozen though. I uninstalled the app and got rid off my xposed mods that interacted with the app and then reinstalled it. I still have the same problem though. Sometimes it happens every few hours but I have had it happen every few minutes sometimes. I'm using the newest version of the Xtreme ROM but no one else seems to have this issue.
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maybe do a KDZ installation and it might fix it. if it continues its something else.

General Problems > Pie Update

So to start things out my phone was working quite well on Oreo. I kept trying to postpone the update and eventually it auto started the update; without my permission, because I was connected to Wi-Fi after postponing the update about 3 times. Needless to say, immediately after the update my phone started to act what it seems like borked out completely. To further explain my issues ill attach a few screenies as well.
(Issue #1)
The phone is connected to the towers, however even though I can send texts and calls I have no "service" and cant use the internet at all, i.e internet browser, YouTube, Instagram, Pandora, etc... nothing loads at all it will simply say no connection in gray at the bottom of the screen. YouTube just has the circle buffer constantly, Pandora says buffering and will never load, Instagram just says couldn't refresh feed. Google maps will go into offline mode and wont ever reconnect back. Again all of this happens within 20mins or ~3 hours after the phone turns on and only solution is to restart phone. This is also not network related because even under Wi-Fi all issues are still present. Going into airplane mode and turning it on/off does nothing. ONLY a restart or power off/on fixes the issue.
(Issue #2)
Wi-Fi doesn't auto connect even though the option is on.... every-time I have to go into settings and manually click it, not a big problem but why?
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Mr. Orange 645 said:
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
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okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
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Click to collapse
I've been running Pie since the betas, and am now on CSAA and I don't have any of those issues. Hopefully a factory reset fixes it all for you.
Any update on the issue OP?
I am also on Pie view firmware science and haven't experienced any of those symptoms. For me, only 2 other hiccups where my video on my lock screen somehow flipped upside down randomly and the 2nd i lost my customized notification bar icons via swift installer.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
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Having the same exact problem.
Driving me crazy

Frequent System UI freezing?

Hi Everyone,
It has been going on for roughly a year now, while I'm using my phone it suddenly just freezes entirely. Touchscreen just becomes unresponsive, can't tap on anything, gestures don't work and notification bar can't be pulled down.
Physical buttons does not seem to be affected, even if my screen is totally frozen I can still adjust volume levels and I can lock the phone via the power button. After locking and unlocking my phone, everything goes back to normal, touch responsiveness comes back and starts working as it should till the next hiccup.
It happens frequently, there are times when the screen locks up 2 or 3 times in a 10 minute period window. Every time this happens, I need to lock and unlock my phone and it starts working again.
Also it doesn't seem like a specific application is doing it, it happens when I'm browsing websites via Google Chrome, it happens with Amazon App, Messenger, Google Play Store, even on the Google News feed.
It gets more and more annoying as time goes by and it still hasn't been fixed.
I have been in contact with Google Support in the beginning when it started, but all they suggested is that I should do a Factory Reset (which I did).
Has anyone else experienced this issue or is it just my device doing this?
PS.: My phone is fully stock, hasn't been messed around.
Any physical damage to the device? & Have you tried checking if the issue occurs in safe mode too? If it is caused by a 3rd party or background app it wont replicate in safe mode.
Scan with Malwarebytes.
Try clearing system cache.
Try safe mode and a hard reboot.
That qualifies for erratic behavior and may be the only sign of a virus or trojan you'll see... at first.
Either way you could be headed for a boot loop.
Regardless even if Malwarebytes finds nothing it's factory reset time. Nuke it; a trojan can do a lot of damage to you in a short amount of time.
After the reload change your Google password.
Before you load -anything- make sure the issue is gone!
If it persists it's either a firmware or more likely a hardware failure.

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