Just bought a note 8 N950fd it was working fine for a few days but now I have no network signal no data signal when I try to scan for networks it gives error while searching for network when I try to select automatically I get unable to connect try again later message. I've tried using another Sim tested my Sim on my old phone and used another Sim form my brothers phone and factory reset with no luck. fixing the problem. I'm with Public mobile in Canada .
How did you get the phone?
Well I found out what the problem is. I checked the IMEI on Public Mobile and it came back stolen. I purchased it off of Amazon the seller was Firstronic, fortunately it's covered by Amazon Prime so I'll be getting a full refund.
skibnik said:
Well I found out what the problem is. I checked the IMEI on Public Mobile and it came back stolen. I purchased it off of Amazon the seller was Firstronic, fortunately it's covered by Amazon Prime so I'll be getting a full refund.
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Normally a blacklisted phone from another country should work I heard.
Sent from my SM-N950U using Tapatalk
When I looked at the ad on Amazon there was two other verified customers who also complained about receiving stolen phones as well. Too bad I didn't read all the reviews before I purchased my phone. Amazon has pulled the seller from their merchants list.
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someone help me!ilove my note and 2month my note works well!now idont get signal!and if i take battery of i can have signal sometimes but signal lost in 1minute.i have try everything!i flash new rom and reset phone many times and no signal.and warranty sucks because i buy my note germany and i live in finland and samsung say they dont do nothing my phone because i dont have warranty card.what i can do
late1981 said:
someone help me!ilove my note and 2month my note works well!now idont get signal!and if i take battery of i can have signal sometimes but signal lost in 1minute.i have try everything!i flash new rom and reset phone many times and no signal.and warranty sucks because i buy my note germany and i live in finland and samsung say they dont do nothing my phone because i dont have warranty card.what i can do
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First thing. Where did you buy your Note from?
BTW can you try to clean the SIM card by erasing it? Sounds like your SIM card or the radio is having a problem though.
i have try many different sim card and i buy that note in ebay germany.im live in finland!
have you tried using the phone in another area? the local mast may be over subscribed or faulty.
have you tried removing the microsd card. i found when my sd card was faulty or apps having problems then sometimes my signal was flaky as well and signal would come on and go off in a flash. deleting and reloading apps made no difference. now have new microsd card since yesterday and no issues since then even though have most of the old apps back.
try changing sim card to see if sim card is faulty.
try setting the phone to wcdma only or gsm only or gsm auto prl only via settings or codes to see if its flaky signal causing probs.
dont you have a receipt for purchase to prove purchase date and source of purchase. isnt that enough to prove phone is under warranty..
i just read my warranty card which came with the phone. it says ...
on page 1. customer signature and delaer stamp and signature! mine came from amazon.de and does not hace any amazon stamp or signature. but i do have a receipt from amazon by email. guess they wont open the box for stamping warraty card as box says seal should be intact when customer gets phone in the box. so warranty card cant actually be signed for internet sales as seal will have to be broken on the box.
also says warranty is only valid when card properly completed and upon presentation of roof of purchase consisting of original invoice or sales slip indicating date of purchase, dealers name, model, serial number, and product number.
write to samsung with copy of your invoice and see if they will accept that as proof of purchase even though warranty card is missing.
in the UK the sale of goods acts gives additional benefits for six years apart from guarantee. see if there is anything similar in your country to see if they can do the warranty service / repair / replacement if needed. best of luck
late1981 said:
i have try many different sim card and i buy that note in ebay germany.im live in finland!
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Click to collapse
What does the warranty carard specifically state?
From Samsung UK's website:
Samsung Electronics (UK) Ltd support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc'. If the product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd cannot guarantee the outcome.
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Does it say EU Bloc Warranty? If so, I guess you should be ok.
Regards,
Dave
I phoned Samsung UK before I brought my Note from Amazon Germany. The Samsung rep said all Note brought and used in EU have 2 years warranty.
Samsung should be able to identify your phone by its IMEI and/or serial number under the battery and on the side of the box. I don't see the point of warranty card, your Note can't be more than 4 months old.
Through it and get a new one~~~~ai^^^^^
surely you will have samsung centres in your country. try contacting them in writing if they refuse over the phone or when you go there.
my warranty card says you can take it to any authorised dealer or service centre in any EC country.
mine was from germany as well (amazon.de) so yours should have come with the same conditions. so contact amazon if you bought it from amazon. or your local samsung service centre.
If it was new your ebay seller's bill is proof of purchase and acts as a warranty.
Present that to Samsung.
If it wasn't new ask the ebay seller for the purchase receipt or bill or at least a copy of it.
Have u try put your sim in others phone? Most probabily your sim is problem..
Sent from my GT-N7000 using XDA App
Hi Guys...
2 days ago i woke up and found that my phone had no signal. I thought that Rogers (my carrier) was screwing around or something. So i just restarted my device. Nothing.
I checked *#*#4636#*#* and my radio was on (toggled it on and off and on again) and the correct network types were selected (GMS/LTE/CDMA etc. I checked in the settings menu and the correct network types were selected again. Lastly APN settings were all entered for MMS, Data, LTE, etc.
I try to search for the network and it shows Rogers, Telus and Bell. I try to connect to Rogers and i get a message saying that "Your SIM card does not allow this type of connection".
I luckily had a backup from the day previous which i restored. No go there. I did a full clean wipe and install of Viper One RC2 and then a random AOSP-based ROM, again nothing.
the weird thing is that in the Phone Information menu the device reads my phone number and IMEI easiy, so its not like the phone isn't reading the SIM card...
Has anyone encountered this problem or have any suggestions? I have seen this error happen with other devices when i Googled it and searched XDA, but no solution or resolution, and definitely nothing specific to the HTC One.
Did you buy the phone new or used? I've seen this happen to people who bought used phones on ebay. There's a scam going in which the seller will wait a month to get outside the return period and then report it stolen. They get the $$$ and a new phone, and you're screwed.
If you bought it new, your sim card might be damaged.
I wish it was a SIM card issue, but it's not. I tried the same SIM in my Nexus 4 and it works just fine. My sister has an iPhone 4S, I swapped the SIM from it and it didn't work either.
The device itself is a Telus device unlocked that I bought locally brand new from a seller off of kijiji. The device was completely untouched and wrapped in all the right ways. I bought it back in June I think.
Sent from my Nexus 4 using xda app-developers app
Deus_eps_machina said:
The device itself is a Telus device unlocked that I bought locally brand new from a seller off of kijiji. The device was completely untouched and wrapped in all the right ways. I bought it back in June I think.
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Click to collapse
It may have been a brand new phone that the seller bought and immediately put up for sale.
You need to talk to Telus to see if the IMEI has been reported stolen.
So the device is definitely blacklisted in Canada...Rogers is saying it's Telus that blacklisted it. Telus is saying they never had the device in their inventory (IMEI doesn't show in their database), so it isn't their device and they didn't blacklisted it. Bell said they had in their database and its a deactivated IMEI, so...I'll be taking a trip to several corporate stores to get this sorted today.
Sent from my Nexus 4 using xda app-developers app
Hi All,
I recently purchased a Droid Turbo from the US on eBay and when i got my new sim card to put in it yesterday it work fine and I could make and recieve calls as well as access my 4g network data.
However this morning I cant make or recieve calls at all and there is no data access, I get the following messaeges:
Sim Card is not from Verizon
When I take the sim out and put it back in I get:
Restricted Access Changed - Voice Service is blocked
I dont understand how this can all of a sudden not be working after it was when I first used it? Can someone please help me with this issue?
I also checked the IMEI number to ensure it hadnt been blacklisted and the results are below:
Blacklisted Not Indicated
This device does not appear to be globally blacklisted.
Activation Status Clear (Verizon)
Device appears to be activation ready.
Thanks
Hi All,
So I have actually tracked this to a sim issue as EE have apparently sent 2 sims out for some reason and already de-activated the one I have so I will wait for the new one and then should be all good
Thanks
anixan said:
Hi All,
So I have actually tracked this to a sim issue as EE have apparently sent 2 sims out for some reason and already de-activated the one I have so I will wait for the new one and then should be all good
Thanks
Click to expand...
Click to collapse
Hi, did you receive the new sim yet? does it work?
I am looking to buy one too and I am curious what is the best route to get the phone from the US to the UK.
Amazon, Ebay?... any custom fee to pay?
hi guys, ive been using mine now for a couple of weeks on ee in london, no issue like the above. Got it from ebay (went for the global shipping option) and had it delivered here for a total of £460 inc customs and delivery. Phone works great on ee, no dropped calls etc, 30mb down on 4g/lte
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Sent from my XT1097 using XDA Free mobile app
xFuGiToiDx said:
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
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Click to collapse
Thanks so much!!
After having tried reflashing to stock, fastbooting just the radio, doing numerous factory resets, downloading the app you suggesting and switching the networks gets me reliable cell coverage! Now I just have to work on figuring out how to get data coverage.
Thanks again!
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Getting the unlock code
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
sahajs said:
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Click to expand...
Click to collapse
mrlee510 said:
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Click to expand...
Click to collapse
ayushag96 said:
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
Click to expand...
Click to collapse
Try eBay.
Hello,
So, I just bought a BNIB S6 active...ATT says it is blacklisted. However, I just put my ATT SIM in it and it is working fine, just like its not blacklisted..the data works, SMS works, etc...
all of the "imei checker" sites also say that it is blacklisted also
so, my question is...why do the sites AND ATT say its blacklisted, but still working just fine? Is it something in the system that is laggy, and in a few days it will eventually block the IMEI and my SIM card??
cms062407 said:
Hello,
So, I just bought a BNIB S6 active...ATT says it is blacklisted. However, I just put my ATT SIM in it and it is working fine, just like its not blacklisted..the data works, SMS works, etc...
all of the "imei checker" sites also say that it is blacklisted also
so, my question is...why do the sites AND ATT say its blacklisted, but still working just fine? Is it something in the system that is laggy, and in a few days it will eventually block the IMEI and my SIM card??
Click to expand...
Click to collapse
I am sure within a week or so it will block your SIM.
Sent from my SAMSUNG-SM-G920A using Tapatalk
c_brown93 said:
I am sure within a week or so it will block your SIM.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Click to collapse
well, interestingly....about 3 minutes AFTER I posted this thread, the phone did get suspended..lost the data, sms capability, etc.
However, I logged onto my account and just clicked on "re-activate" phone and now its working again...it said after you click "reactivate" to call ATT or chat with rep and they will unblock the phone...so, I called ATT..and they said the line has no restrictions and that i'm good to go...
Weird, so am I good, u think?
c_brown93 said:
I am sure within a week or so it will block your SIM.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
last time it deactivated the phone after about 10 minutes..the SIM has now been in for about 5 minutes after i hit "re-activate"..i am curious to see what happens.
How is a phone both BNIB and blacklisted at the same time?
Russ77 said:
How is a phone both BNIB and blacklisted at the same time?
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Click to collapse
ebays full of em...
Presumably a stolen batch of phones. One can imagine that there are many points in the distribution chain where a case of phones might end up walking off a truck. But with inventory tracking, I expect that the imeis of each phone are also known, so they get blacklisted as soon as the carrier's asset tracking system catches up. AoN