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Hey all,
Just got an Xperia T today from Vodafone UK. Initial impressions are good, feels really nice in hand, not feeling like it will topple from my hand if I don't support it from the top. Sadly, mine arrived with a build problem along the bottom right. The top and bottom halves are not attached correctly, leaving a few mm gap and a bulge on the bottom half of the phone.
http://db.tt/d1jPd3JQ
http://db.tt/m5SLKdKe
http://db.tt/IfzejZe7
http://db.tt/50pBNdMs
I can imagine that hard cases will not clip onto the phone without problems. Have to wait til Tuesday to get another!
Coming from a Galaxy S3 which has stopped working entirely, totally dead out of the blue, so this isn't the best return to Sony for me
I hope, you will be fine with your next T.
And I really hope, that this is not going to happen to me.
I imagine its a one off, looks it anyway.
Kinda annoying as my S3 stopped working last Saturday so its been a week without a phone as is! I can't get attached to this one as I'll lose everything on it and have to configure again when new one comes!
Initial impressions are good, much prefer stock Sony to HTC and Samsung, but would be hoping for some Paranoid Android down the line
Sent from my Nexus 7 using Tapatalk 2
hate it when that happens well u can try to get them to service it or exchange
S3 is going to Samsung for repair early next week
T should be doorstep swapped on Tuesday
Sent from my Nexus 7 using Tapatalk 2
You are scaring me! I ordered mine from Clove and it should be here on Monday! I am in the U.S.
Don't worry. Mine has just been put together wrong! I can't imagine it'll be a common occurrence
I'm not getting attached to this one so I'll update the thread when the new one comes
Sent from my Nexus 7 using Tapatalk 2
LadFromWales85 said:
Don't worry. Mine has just been put together wrong! I can't imagine it'll be a common occurrence
I'm not getting attached to this one so I'll update the thread when the new one comes
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I hope so...! :good:
Honestly i didnt see the problem until i saw it was put together wrongly! gl
As I said earlier, use the backup and restore app, can backup to SD or external USB and it will keep app info, so when you restore you should have everything the same
Not long to wait
Won't get it til Wednesday now apparently due to delays caused by iPhone 5 orders
Sent from my Nexus 7 using Tapatalk 2
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Not me... But if it bugs you, you can request for a replacement.
Sent from my Nexus 4
soulz said:
Mines fine. Get a bumper and you won't notice either.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
soulz said:
That accessory is currently 50-100$ mind you.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah saw those at eBay.
Damn should've bought a N4 + bumper to sell on eBay....
indianevodriver said:
So you are suggesting that I get a $20 accessory to cover up an issue that shouldn't have been there in the first place...
You will probably tell me i'm holding it wrong next.
Click to expand...
Click to collapse
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
indianevodriver said:
I just received my nexus 4 yesterday and immediately noticed that there was a gap between the bezel and side of the phone. This gap is only on the left side of the phone and is directly below the volume rocker. This phone came like this right out of the box.
Is anyone else experiencing the same issue?
Click to expand...
Click to collapse
My N4 doesn't have this issue.
Get an RMA.
I would defiantly get a replacement... looks like someone dropped it!
You can ask Google to let you keep the device until a replacement arrives.
soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
My fault... I wasn't trying to be rude either, even though I was.
I'm just a bit dumbfounded by everyone's reaction to devices having issues right out of the box. It is sad when a device is so in demand that customers become accustom to issues.
I hope that Google can resolve this issue quickly.
soulz said:
Lol to the last sentence. I was not being rude.
My nexus plastic squeak when pressures on the bottom & randomly screen turns on for no reason.
Even with those issue I rather have it still than replace it. ATM since there's huge demand.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
I just called Google and they're issuing me a replacement. The only downside is there's going to be a Nexus 4 hold charge on my credit card.
That aside the procedure is they're going to sent me a device and I'll suppose to return my device when i received it.
Lol, people can easily abuse the RMA by RMA a issue-free Nexus 4 device and selling it/get another.
----
Great when trying to process my RMA I get an error
"You are trying to change the Google account used for this transaction. Please sign out and retry the transaction without changing the account."
intekmdma said:
I think I read somewhere that they have available Nexus 4's set aside specifically for RMA. A plus is you can keep your phone till you get the new one.
Click to expand...
Click to collapse
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I would call again and ask for RMA. My progress is going through and others are as well.
Example: http://forum.xda-developers.com/showthread.php?t=2007037
Red Wolf said:
no its not going to work for nexus 4 for now at least, I just got my n4 today and found a scratch on the back close to camera. So I call them but they told me to return the phone, they will refund me and I can buy it again when its available lol. there is no more stock guys might be you can just return it and wait
Click to expand...
Click to collapse
I was able to order an RMA yesterday... lol
Try tu push it in, maybe it just snapped off
AntonJart said:
Try tu push it in, maybe it just snapped off
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Click to collapse
That isn't an option. If you look at the pictures I posted, the plastic next to the volume rocker is actually pushed out about 1mm. If it was still sitting flush with the bezel then I would probably could have just pushed it in.
I wonder what would happen if I kept this RMA phone lol. 299$ no shipping hmm not bad deal.
Sent from my Nexus 4 using xda app-developers app
Old defect nexus 4 gets remotely deactivated when you start using new phone. It is specially mentioned on Google support website that Google may deactivate defective/stolen phones remotely.
But this can't be true until someone take a risk of 350 bucks and blacklist their own Google account. Mind you Google orders are with Google account, if we don't follow their rules we maybe forced to give them up.
Sent from my Nexus 4
O **** i see it in the picture. Return it!!!! I gotta go check my nexus for the gap right now!
The ear piece grill on mine is loose. Checked my note 3 and it's not the same. Check yours just in case. I may sound a bit picky but I just spent $749 + tax on this. Gonna get it exchanged.
Sent from my SM-N900T using Tapatalk
Will t-mobile even exchange for that?
the one on my Note 2 kinda does that. but i never noticed until now until you brought it up. hmm...guess it didn't bother me or it didn't really cause a problem.
the one on my Note 3 on the other hand....it's rock solid. like welded into place.
browniegirl said:
Will t-mobile even exchange for that?
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Click to collapse
They will but you would have to send it back since it was purchased online.
Kawaisa said:
They will but you would have to send it back since it was purchased online.
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Click to collapse
Sounds more of a pain than what it's worth.
browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Yes you do have to send it back but after you get the replacement. I've done exchanges with them before. They've sent me a replacement but they have to put a charge on the account. If the defective one doesn't come back then they don't remove the charge.
Sent from my SM-P600 using Tapatalk
aznmode said:
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
aznmode said:
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
browniegirl said:
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
Click to expand...
Click to collapse
Ya I'll be fine as long as it gets replaced. But since I bought online they will have different stock status than stores. Hopefully they've reserved some for replacements. I'll find out in a few.
Sent from my SM-P600 using Tapatalk
TEKHD said:
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
Click to expand...
Click to collapse
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
I just checked mine and the earpiece doesn't have this defect. It would bother me also.
aznmode said:
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Just checked my white note 4. The speaker on mine is fine. I'd return it if I were you.
It looks like assembly problem. It appears that your speakers grill sits on top of foam gasket (this would be a reason why it springs back).
Sent from my SGH-T889 using xda app-developers app
That sucks and I still don't get why online and their stores are separate. One thing I liked about AT&T is being able to return to store even if I ordered online.
Sent from my LG-D851 using Tapatalk
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me for the new one and will refund the charges on the 1st phone when they receive it back.
Sent from my SM-P600 using Tapatalk
aznmode said:
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me up front and will remove the charges when they receive the defective on back.
Sent from my SM-P600 using Tapatalk
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Click to collapse
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
p()()pypants said:
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
Click to expand...
Click to collapse
I guess I got lucky the 2nd time around.
Not quite sure how UPS works but with FedEx ground it cannot be changed either once it ships. If it was express then they can switch between next day, 2nd and 3 days.
Sent from my SM-N900T using Tapatalk
Got my replacement today and I'm happy to report that it doesn't have the same issue. And is perfectly flushed against the glass.
Sent from my SM-N900T using Tapatalk
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Click to expand...
Click to collapse
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
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Click to collapse
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
15-day self-service return - whatever that means.
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
Click to expand...
Click to collapse
Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk
There is a little yellow band (only visible at night and on white screen) on the middle left of the screen
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Could you post a screenshot with a dark background.
gee2012 said:
Could you post a screenshot with a dark background.
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Click to collapse
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Other user(s) experienced this issue ?
J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Click to expand...
Click to collapse
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
This problem was also present on some OnePlus One
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
Click to expand...
Click to collapse
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
Click to expand...
Click to collapse
Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.
Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk
1 month old... How da hell did this happen?
Shouldn't this be covered by warranty?
Device is sealed.. so if you didn't hit it.. no debris should be inside.
Unless you hit it..
If you didn't cause this to happen by dropping it or knocking something loose inside, I would take it back to where you purchased it and insist on a replacement. talk about quality control -
its in mint condition. From day 1 in proper casing... not a micro scratch on it...
mocsab said:
If you didn't cause this to happen by dropping it or knocking something loose inside, I would take it back to where you purchased it and insist on a replacement. talk about quality control -
Click to expand...
Click to collapse
they will probably dismantle it, and have it for a week, until cleaned... And from my experience, after that kinda work, phone ALWAYS looses its water resistance... fml... good thing it doesnt get in a way for photos... yet...
Waynder said:
its in mint condition. From day 1 in proper casing... not a micro scratch on it...
Click to expand...
Click to collapse
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
yeah... thats how its probably gonna be... im just wondering how did such a huge particle got in there, lol...
Limeybastard said:
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
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Click to collapse
I get that but when you pay 1k for a phone, you expect it to be in a little better condition than that.