Is there a "hard reset" sequence/procedure? - Sony Xperia XZ1 Compact Questions & Answers

I picked up my phone and it appears dead for no apparent reason. Is there a hidden reset switch or anything? It isn't responding to prolonged press of the power button.

After a bit more searching, I did find something online about Power + Volume UP.
Almost immediately, there was a single vibration and the phone booted up. No way to tell what state it had been in.
This is my third Xperia, and I have never had one do this before. Hopefully I will not be seeing it often.

This is detailed in the user guide. See: https://support.sonymobile.com/global-en/xperiaxz1compact/faq/i-cannot-power-on-my-device/
(Note: Click on the More link to expand instructions for hard reset/shutdown)

Related

Power button not working right on HTC Diamond

Hi, I cleaned the screen of my HTC Diamond with a bit of alcohol and a pice of tissue and it seems that the alcohol got inside of the Power button. Now, every time I try to turn the screen on by touching the power button, it turns the screen on but it dispays a message that says: "Warning: Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
If I click YES, it reboots the phone, If I click NO, then its ok. That is fine, but the problem is when I want to turn the phone off. It's impossible. It will keep trying to reboot.
Does anybody know what can I do? I am really worried.
One solution could be to make some other button from the phone to act as the power button (like the Home button that is rarely used). How can I do that?
Please help!!!!
Thank you
Hi,
I have the same problem.
Did you already find an answer ?
No, I didnt find the solution. I tried to fix the hardware but didnt succeed. So, I created a dummy file to emulate the poweroffwarning.exe that pops up when you long press the power button.
Solution
Hello, I have one AT&T TITL 8925 that upgraded to Windows Mobile 6.5
After the new software was loaded I saw same behavior on my phone.
When the phone is ON and I pressed the power button sometimes it do not respond, and others I received the warning message "power will be turned off and you may lose data if you have not saved them..." My first tought was that it is because the processor is slow to this new software release, or maybe my phone is damaged. I was working perfectly with previous (light version) release so my final guess is that this sw requires more uses of the processos.
Anyways what I have been doing is before turing it off I press the red button or hang up button, and after this if I press the power button it works fine (No more warnings). I have some theories but I will keep doing the same
Hope this partial solution helps you as it does for me.
Regards
Jerry
this is not working for me :| the problem is i can't use my power button not even to open my display when it goes to sleep :|:| i don't know what to do guys please help me
You can use the Stylus to awake the phone, instead of using the power button. You can also use TouchLockPro, to suspend the device, so you do not need the power button for that too.
Also you can set the phone to awake on pressing any key (Windows Mobile Setting), but be sure to have a good locking tool, which makes sure you do not have bogus calls and it goes to sleep again fast enough, otherwise it will drain battery.
I have the same problem.
Anyone solved this one?
I have the same issue and this is not a hardware problem. Strange since even updates/changes of the rom do not correct the issue. Did anybody find a solution for this...?
Well.. ive had this problem just ones.. I was walking downtown with my diamond in the frontpocket of my jeans (face down), after about 3min. of walk, it started to rain (big drops), and my clothes got completely wet, i turned around emidietly, to walk back to home. When i got home after 3 more min. i layed the phone on the table, and then i could hear there were somethibg wrong.. The "turn off" sound came, and the notification kept on coming up, even though i pressed No, as if i were just holding the power button down.. Then i began to press the power button continuesly for about a 100 times, and to my surprise then it stopped and have functioned perfectly for about 2 month now.. Something tells me theres some serius promlem with the smallest kind of moisture near the power button on this phone..
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
Hi! on one of my diamond, the power button off from the board. So the black little board with the button itself is not part of the complete circuit anymore... if someone know the hw testpoint for that it would great please.... i see a few TP around, but if i just start sorting them i just going to kill it...I use to flash phones with TP so is not new for me , but i find nothing for diamond.
I have a similar issue. Mine seems like it is almost stuck on, so it wakes its self up all the time, meaning a full charge lasts an hour or two. Then when it runs out of battery it tries to switch itself back on, so goes through a continuous cycle of vibrating and beeping until the battery is removed. The gf finds it very annoying at 3am lol.
Don't recall mine getting wet, but it's possible it could have got damp at some point, but it's been doing this now for about 3 weeks.
Tried a hard reset with no luck.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
2004mark said:
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
Click to expand...
Click to collapse
I think I should send it to HTC, and ask them to do it. Or go to a repair centre. But I should not try it myself, because it can be dangerous for the diamond.
Also try searching on ebay, there might be the parts you could use.
Good luck!
is there a way to remap the power button?
my diamond face same problem since this afternoon, arrrrgghhhh!!!
- blocking hwbutton1, hwbutton2, hwbutton3, hwbutton4, hwbutton5, hwbutton6, hwbutton7 >>>> NO LUCK
- hard reset >>> NO LUCK
guys, any of you solved the problem yet
youtube.com/watch?v=Q4SEQ6AUFOI
My Sony X1 have some strange problems with the power button. When it goes into sleep mode, I can not wake it up with the power button, all I can do is to soft reset. Sometimes it does not go into sleep mode either , it just "wake up" all the time. I don't know what's wrong with it, tried Hard reset but no use .
ANyone had this problems before?
@
The only way to solve this is to leave the phone near your laptop heat vent ( fan) . hot air from it might help you to get the power button up and running. But if that to doesn't work then i'm afraid thats bad.
Current sol :
1. download SU2U ( search threads )
2. go to the settings and make the " lock when stylus inserted" option ON
3. Change the screen turn off time to 5 secs..
So , to unlock , remove stylus , to lock -> insert it back ( its turns off the back light within 5 sec )
Less annoying
elektros said:
youtube.com/watch?v=Q4SEQ6AUFOI
Click to expand...
Click to collapse
thanks for this link, i accidentally tear off my power button flex. now i could turn it on again. Thanks elektros

Question about the power key

First off, I'd like to mention I'm new here, so if I'm posting this in the wrong place, please forgive me.
Second, the topic: I've had a problem with my power key for at least half a year now. As far as I can tell, it started after I accidentally dropped it (No harder than I usually would if I ever did drop it which is rare) with my otterbox case on it. I picked it up and tried to turn on my screen and noticed a long lag before the screen came on.
I didn't think anything of it until the next day the key wasn't responsive at all. I looked, and the key is not cracked, and there's no visible damage from the outside. I figured out if I shook the phone, or tapped on the button a certain way, sometimes I could get the button to work, but that was just unacceptable. So i found a fix in the application "Button Savior". Coupled with the volume rocker wake feature of my ROM.
But after all this time, I'd still really like my power button to work, so here are my questions:
1. Is this a common problem? Have you yourself experienced this, or have you seen others have this problem?
2. Any ideas on what is actually wrong with the button, and how I could fix the button mechanism? I'm not against taking the phone apart to repair it if that's what it takes.
Thanks in advance guys!
Additional info: Maybe not a hardware issue?
I've found that while having to enter into recovery mode by using the three button combo, it seems to register the power button being pressed in order to actually get into recovery, but once in recovery I have the same old problem of not being able to use the power button (as in I have to shake it and tap it a lot for it to register, and even that is unreliable)

Just rooted Droid Turbo yesterday. Now, phone freezes every 10 minutes

I just rooted my turbo with Moforoot and it's been O.K. yesterday except the fact that i couldn't install xposed after hours upon hours. I was tired and decided to sleep and my phone fell off my bed and this morning it was dead although the battery was alright. I have a case on my phone and i've dropped it other times. It is also noteworthy saying that today i FELT as if my power button was sort of permanently jammed in my phone - it feels like the power button doesn't come out as much as it should- .
Main concern: my phone has been freezing every so 7-10 minutes after turning it back on, even after deleting and undoing everything that I had done since the day I rooted my droid.
Second Concern: I'm not sure whether my droid's power button normally came with a somewhat deep power button. If anyone can, can you check to see if, when you push in your power button, whether or not the button gets pushed PASSED the phone as in it gets pushed into the phone, unlike the volume buttons. Thanks guys. This problem has made my weekend quite hectic.
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
Buttons: Put your naked phone in a good case that has its own buttons that overlay those on the phone. I use a Tudia hard case. It's bit thick & heavy but the Tudia's buttons take some pressure to push & cannot be pocket-pushed. The case's buttons balance the too-soft touch on phone's buttons nicely. Totally solved over-pushing and no more pocket-pushes.
Root:
I had a couple of crashes post-root too, but tracked it down to a SU conflict between AirPlay and AirAudio BT streaming music or vids from GMusic or DoubleTwist on android>Apple TV>hifi system. Problem solved, gave SU access to AirAudio and took it away from AirPlay and all's right since. Be cautious which apps get SU access and which do not. If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time. See if the ensuing rooted restart makes the phone behave. It did for me and I've had no probs since. Root freedom has its price! Good luck.
--------------------------------
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie[/QUOTE]
bookman888 said:
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time.
-Qarie
Click to expand...
Click to collapse
[/QUOTE]
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. The button is now limp/loose and no longer makes any "clicking" tactile response when pressed. Obviously it does not control the power anymore. I have been afraid to take it into Verizon as there is some clear physical damage near the power button and I am sure I will need to pay to have it warrantied. I wish I would have seen your advice to put it in a case that protected the buttons before it was too late!!
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.[/QUOTE]
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
bookman888 said:
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
Click to expand...
Click to collapse
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
jfrostad said:
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
Click to expand...
Click to collapse
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
bookman888 said:
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
Click to expand...
Click to collapse
Got it. Ya, I guess that won't work for me - I got confused because earlier you said "press screen" so I thought perhaps that might just be the phone screen itself (not the power button). I will look into a local phone tech, this is getting ridiculous!
Workaround . . .
Qarie said:
I just rooted my turbo with Moforoot . . . today i FELT as if my power button was sort of permanently jammed in my phone . . .
Click to expand...
Click to collapse
jfrostad said:
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. . .
Click to expand...
Click to collapse
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
I believe it could serve as a good temporary (or permanent) workaround for a broken power button, as long as the phone is never actually turned off ('cause then you really would need a working power button).
There may be other apps that do some of the same things, but I've been using P.T. for a month or more and I'm extremely happy with it. Here's the app info (browser link):
https://play.google.com/store/apps/details?id=com.painless.pc
( PS: I don't have a Turbo yet, I'm just browsing the forum for info. )
Moondroid said:
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
Click to expand...
Click to collapse
Thanks for the helpful and informative post. I already use PowerToggles but am not currently rooted.
No problem. Yeah, I didn't realize it was using root (on my Razr M, at least for the power functions) till I installed it on my unrooted Moto X.

A head scratcher - no option to Factory Reset

I'm turning here only because I ran out of ideas to try.
My daughter has a "pure" version and last night at the airport (traveling) she told me that her home button stopped working and notification shade doesn't open past the first card that shows time/date.
I didn't believe it but sure enough, that's the case.
I googled this issue and fond a post where someone suggested to add/remove a user. I did that and the notification shade is back to normal but the home button still does nothing. Anyway, instead of wasting time on this, I wanted to Factory Reset but the freaking Reset button is disabled! Ok, so I did the power button+vol_down combination to get into boot options and when I select the Recovery option, nothing happens! Just a black screen as if it shut off.
Any idea on how to fix this and what could it be? I've never experienced anything like this on any of my Nexuses so I'm kinda pissed at Motorola and will most likely never buy anything but Nexus again.
Thanks
When selecting "recovery" from the bootloader are you using the power button or the volume up button?
ssmcd said:
When selecting "recovery" from the bootloader are you using the power button or the volume up button?
Click to expand...
Click to collapse
Man, that's kinda embarrassing.... LOL
I was using the Power button instead of the Up button. And it's written right there on the screen.
Thank you!
But still kinda strange behavior that I'm trying to fix. Wiping right now and I'm sure I'm all set. Thanks!
Are there multiple users on the phone?
I have the same problem and just started today.
Any thing fix this?

Question about odd OEM system behavior.

Sorry if this is the wrong place for this. Feel free to point me in the right direction if it needs moved.
Fifth gen Kindle Fire, running Fire OS 5.3.3.0. All current updates, OEM otherwise.
It very often goes into a state where the System & Notification sound bar keeps beeping, like it's constantly trying to turn the volume the entire way up, but the button is not being pressed. The button does not appear to be stuck. When I press the volume down, it'll go down but then go back up on it's own when I let it go.
I've tried a factory reset. If I put it in Do Not Disturb mode, the System & Notifications drop down box still appears at the top of the screen, but it's grayed out.
At the same time, the power button stops functioning properly. It does not lock the screen, but if I hold the button it eventually it will hard shut down the device, and then start in Safe Mode when I power it back up.
Something to note is that it behaves this way often, but not constantly. There are brief periods where it is 100% functional. Just today I turned it on, ran some updates, and all was normal for an hour or so. After that it started with the volume nonsense.
It has barely any use since I purchased it forever ago and was always taken care of, so I don't suspect hardware unless something is defective from the factory. It has done this for as long as I can remember, but it literally saw almost no use for the first year and by the time I noticed it, the warranty was expired.
Any thoughts or suggestions?
SlightlyOpaque said:
Sorry if this is the wrong place for this. Feel free to point me in the right direction if it needs moved.
Fifth gen Kindle Fire, running Fire OS 5.3.3.0. All current updates, OEM otherwise.
It very often goes into a state where the System & Notification sound bar keeps beeping, like it's constantly trying to turn the volume the entire way up, but the button is not being pressed. The button does not appear to be stuck. When I press the volume down, it'll go down but then go back up on it's own when I let it go.
I've tried a factory reset. If I put it in Do Not Disturb mode, the System & Notifications drop down box still appears at the top of the screen, but it's grayed out.
At the same time, the power button stops functioning properly. It does not lock the screen, but if I hold the button it eventually it will hard shut down the device, and then start in Safe Mode when I power it back up.
Something to note is that it behaves this way often, but not constantly. There are brief periods where it is 100% functional. Just today I turned it on, ran some updates, and all was normal for an hour or so. After that it started with the volume nonsense.
It has barely any use since I purchased it forever ago and was always taken care of, so I don't suspect hardware unless something is defective from the factory. It has done this for as long as I can remember, but it literally saw almost no use for the first year and by the time I noticed it, the warranty was expired.
Any thoughts or suggestions?
Click to expand...
Click to collapse
You can try to reload (sideload) FireOS via the stock recovery menu to rule out a software glitch. However, based on symptoms I suspect the board holding the buttons and/or associate ribbon cable is the culprit. Not much you can do about either unless willing to crack open the case.
I wouldn't mind opening it up to replace some things, but I was hoping that based on it working fine for 20 minutes, and then out of nowhere showing problems, that it was software related. I've had it turned off since I posted, fired it back up now, and it's working as it should. I suspect within the hour it'll be back to broken, though.
Edit: Also, as mentioned, the power button stops behaving normally when this happens as well. I haven't looked into the layout of the buttons internally, but I would think that the volume and power buttons would be on separate ribbons leading to separate places?
SlightlyOpaque said:
I wouldn't mind opening it up to replace some things, but I was hoping that based on it working fine for 20 minutes, and then out of nowhere showing problems, that it was software related. I've had it turned off since I posted, fired it back up now, and it's working as it should. I suspect within the hour it'll be back to broken, though.
Edit: Also, as mentioned, the power button stops behaving normally when this happens as well. I haven't looked into the layout of the buttons internally, but I would think that the volume and power buttons would be on separate ribbons leading to separate places?
Click to expand...
Click to collapse
You can view the internals on a self-repair site such as iFixIT or by searching YouTube. The delay prior to acting up suggest heat may play a role. Not necessarily overheating, just the normal warming that electronics emit with use. Good luck.

Categories

Resources